Second Story

Second Story reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. K

   Kevin VIP

   San Francisco1 review

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience and customer service. Summer was our server and she was great. Such a fun vibe at this place.
   

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2. OT

   OpenTable Diner

   San Francisco1 review

   1.0

   Dined on April 6, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The place looks good, and the policy change so that you can book tables for two people is welcome. However, once you book a table and they find your reservation, you will be waiting for a while before anyone takes your order. It would have been quicker to go to the bar. I don't think customer service is high on their list of priorities. We won't be back.
   

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3. P

   Patrick

   San Francisco13 reviews

   4.0

   Dined on March 30, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 2

   First time at Second Story, outstanding refurbishment of the old space. Two bars, great seating areas and lively crowd. A little noisy to talk but great music and DJ so it balances out. Highly recommend.
   

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4. R

   Rachel

   Las Vegas1 review

   5.0

   Dined on March 29, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful ambience try the martini cart! Amazing service
   

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5. E

   Edward VIP

   San Francisco2 reviews

   5.0

   Dined on March 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Incredible experience! Thanks to the management team and hosts . Can’t wait for next outing here
   

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6. K

   Kella

   San Francisco7 reviews

   1.0

   Dined on March 22, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Your server/bartender didn’t know how to make a French martini!? And it took her 20 min to get our drinks and come back and say what is a French martini!? Girl google it.. how is an establishment a lounge establishment not know how to make a french martini!!
   

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7. T

   Terri VIP

   San Francisco10 reviews

   4.0

   Dined on March 22, 2025

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 5

   Really nice decor and vibe, music was good, wish there was dancing. Bathrooms is clean and drinks were good
   

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8. OT

   OpenTable Diner VIP

   San Francisco4 reviews

   5.0

   Dined on March 15, 2025

   1. Overall 5
   2. Food 2
   3. Service 3
   4. Ambience 5

   The martini bar experience was amazing! Strongly recommend
   

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9. S

   Susan VIP

   San Francisco22 reviews

   4.0

   Dined on March 14, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Second Story served my husband probably the best martini he has ever had. The Duke Martini refers to a signature drink at Duke's Bar in London. Frozen glass, frozen No.3 Gin, lemon - perfect. I enjoyed both the expresso martini and the Nothin's But A G Thang - Bourbon, ginger, honey - so good!!! We will be back!
   

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10. OT

    OpenTable Diner

    San Francisco3 reviews

    2.0

    Dined on March 8, 2025

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 4

    Came on a Friday night, it’s a beautiful bar but the lack of food/snack options is not great. The cocktails were just ok, for the price I expect more. Waitresses could use better training on alcohol service. I like the idea/concept of this bar but the execution is lacking.
    

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