Seaside on the Pier
Excellent service, great food and a fun place to eat after an afternoon on the pier!
Very rude hostess. Quite unwelcoming. Lecturing guests about “how it works” and told me they don’t take reservations even though I had just made one through OpenTable. I get that they’re new and have some kinks to work out but the hostess is the first person you experience at any restaurant and should be more accommodating. They also don’t have a changing table in the restroom so I had to change my baby on bathroom floor.
I made reservations for 8:45pm we arrived at 8:44pm and were told they stopped seating at 8:45pm and would not be seating us. While that seemed strange, we were hesitant to dine here because the restaurant was practically empty and the Santa Monica Pier it sits on, was very busy. We ended up dining next door at the Albright who had great service and greeted us as you’d be expected to be greeted entering a restaurant.
Showed up and was informed they don’t accept open table reservations.
I booked a reservation through opentable but when we got there they said they don’t even have an open table system. They acknowledged it was the correct restaurant that we booked but were confused because they did not have an opentable system. We had to sit outside because there was a 45 min wait inside. Waiter was awesome! Food was ok. Management was not professional and never owned the mistake