Scrollbar Waterside Kitchen

4.2
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67 Reviews
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$30 and under
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Global, International
Join us for a relaxing and memorable experience at Scroll. Our locally inspired seasonal menu, creative cocktail offerings, global plates and unmatched hospitality on the San Francisco waterfront provide the recipe for a great meal. With an innovative culinary and mixology team ready to cater to your every need, you’ll easily see why we are the premier destination in Redwood Shores. Our large outdoor terrace provides for unmatched al fresco bar and restaurant experience. Whether you are here for business or pleasure, we welcome you to our table.
What 67 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.0
food
4.1
service
4.3
ambience
3.7
value
Noise · Quiet
100% of people would recommend it to a friend
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JS
San Francisco
2 reviews
Dined on October 4, 2019
Overall 3food 1service 4ambience 4

I would definitely give them positive review for ambience, service and wait staff. However, the food has a long way to go. They absolutely destroyed what could’ve been a beautiful piece of sablefish by flooding it in probably 2 cups of oil and it was served in a floating oil miso dilution. That is not how to prepare a fish. I’m not sure where they got their chef from but that is scary. It’s such a shame they don’t have their act together regarding the food. I sure hope it improves.

GO
Washington DC
1 review
Dined on October 1, 2019
Overall 2food 2service 4ambience 4

Food was gross. Turkey tasted processed, not fresh. Water and sodas tasted like they were chlorinated. Chicken Caprese had 1 slice of mozzarella cheese -again, processed, not fresh. Very disappointed. The place looked like it was going to be great and it was like cafeteria food.

TV
San Francisco
22 reviews
Dined on September 20, 2019
Overall 2food 3service 2ambience 4

First impression: no hostess at the podium. Looked around and the bartender made eye contact. I inquired if it was open seating and he said it was to pick a table.
I decided to grab a couple menus.
A few minutes later, presumably the hostess stopped by and basically reprimanded us for having sat without checking in.

The server arrived reasonably promptly as did our orders of water.

I ordered the beet and quinoa salad which I found was more than sufficiently drenched in dressing. My fault for not asking for the dressing in the side.

After receding the check and waiting more than necessary I got up with our credit cards to find out server.

The restaurant is part of a hotel and has a nice view. Likely a good place for happy hour.

JW
1 review
Dined on August 31, 2019
Overall 5food 5service 5ambience 4

Our waiter, Benny was just great! The charcuterie platter was very generous and beautifully presented. My husband had the Seafood Piri and he said it was one of the best tasting meals he'd ever had. I went lighter with cappelini with squash, broccoli and tomatoes. I was full from the appetizer, but it was very good as well. We had great coffee and split an okay dessert. Nice place and we will go back!

CS
San Francisco
6 reviews
Dined on August 8, 2019
Overall 3food 1service 3ambience 4

Very limited menu. Completely over priced for what I got! I would NOT recommended this restaurant to anyone. Poor value.

J
Palm Springs
19 reviews
Dined on May 30, 2019
Overall 5food 5service 5ambience 5

This place is fantastic. Service, ambience and the food are top notch. Such a hidden gem in the middle of nowhere

KR
1 review
Dined on May 14, 2019
Overall 5food 3service 4ambience 4

Basically an upscale hotel restaurant with a view of theà lagoon albeit across the hotel swimming area

c
San Francisco
7 reviews
Dined on May 12, 2019
Overall 2food 2service 1ambience 2

Reviewing for the Mother's Day buffet. Had long wait even with reservation to get seated (30 min). Place was chaotic and server did not come by within first ten minutes of being seated so we just got up and went to the serving stations. Selections overall were good but not particularly impressed by the food. Eggs benedict was getting old in the steam pans, bacon was ok, the carving station ok but meat (prime rib and lamb) tasted livery. I did not try the omelette/crepe station but others enjoyed. Seafood selection was mixed bag. Crab legs and shrimp were a bit off-tasting. They had a poke salad but every time I went up it was empty...only to find it full again returning w/ desert and too full to enjoy. Deserts were ok. Generally servers were absent and had to flag them down if we needed anything. Was shocked at the price $90/adult $40/child and then they added a 19+% buffet service charge on top. I assume that is in lieu of tip but likely not a huge incentive for servers. Have had better brunches for price. Would not go back for this one.

OT
San Francisco
1 review
Dined on May 12, 2019
Overall 5food 5service 4ambience 4

Mother’s Day beunch

OT
San Francisco
10 reviews
Dined on May 12, 2019
Overall 5food 5service 4ambience 5

The Mother’s Day Brunch is amazing and delicious! The food quality and preparation is high-end, the live music adds to the wonderful ambiance, and the newly added massages was a great addition to round out the experience. All of this taking place at a top flight Hotel in Redwood Shores! This is our second year, and I am planning to attend to as long as they have it! Oh yeah, the deserts this year were sweet and devine! The choices, such as red velvet cake and cheese cake, were spectacular!

OT
San Francisco
1 review
Dined on May 2, 2019
Overall 5food 5service 4ambience 5

Great food and very friendly service of not perfectly accurate. Very accommodating.

J
Palm Springs
20 reviews
Dined on April 16, 2019
Overall 5food 5service 5ambience 5

Took a group of friends here for a birthday after traveling all week. What an amazing level of service and food was impeccable.

C
San Diego
1 review
Dined on April 3, 2019
Overall 1food 2service 1ambience 3

The worst service ever. It took a VERY long while to serve the food and long lapses in between courses, hardly saw the waiter. My soup was brought to me after some people had left and at the very end. I left the soup at the table.

DC
San Francisco
1 review
Dined on March 31, 2019
Overall 1food 1service 5ambience 3

$32 for a small plate of fried lobster! The staff were great, but make your food match the prices

SB
San Francisco
71 reviews
Dined on February 7, 2019
Overall 4food 5service 5ambience 4

Great omelettes and toast for breakfast. The chairs and benches are super uncomfortable (to get you to eat faster???) but the view is awesome. I miss the French Press coffee the former management served though. It was amazing!!!

l
Atlantic City
8 reviews
Dined on February 4, 2019
Overall 4food 4service 4ambience 4

All was delish!

OT
San Francisco
1 review
Dined on December 26, 2018
Overall 5food 5service 5ambience 5

The experience from the start was on point. This was my first time coming here after being recommended by a friend, and I will definitely be back! Walking in the restaurant was very welcoming. We were greeted by the manager Taryn who went out of here way to make sure we enjoyed our time there. She made sure we were seated right away, and while she was very busy guiding her well run ship in the night, she still made time to come talk to us, always offering anything else she could for us. The food here was fantastic from the perfectly cooked octopus appetizer to the best ribeye I have ever had to date.

J
Palm Springs
20 reviews
Dined on December 26, 2018
Overall 5food 5service 5ambience 5

Fantastic once again. My new favorite hot spot on the peninsula.

AL
Las Vegas
2 reviews
Dined on December 23, 2018
Overall 1food 3service 1ambience 2

Extremely disappointing. Only our table and another were dinning at that time. Took forever to get initial contact with the waiter to get drinks, disproportionate time gaps between serving courses. Ordered 4 appetizers for us to nibble on. Never delivered the antipasto plate. When the entrees were eventually served he mentioned forgetting to serve the antipasto and actually asked if we still wanted it after he brought the main course!
I ordered the grilled pork chop with extra cherries. The pork chop was literally raw, showed it to him and he took it back to the kitchen with barely an apology.
Two folks did not attend so we were only a party of 6. Having worked as a waiter I understand putting a mandatory gratuity on a check for large parties but to see your policy applied to a party of 6 after such poor service was insulting.
Adding insult to injury; after dropping over $600 on this bill they refused to validate my valet parking! What a terrible experience overall !!!!

OT
San Francisco
10 reviews
Dined on November 23, 2018
Overall 4food 4service 5ambience 4

The service here is what really makes this place good for everyday dining. The servers and bartenders are attentive, sociable, and most importantly of great character. Oh yeah; the adult beverages aren’t too bad either. It is pricey for the Shores, but the hotel where this restaurant resides is high scale.

MK
San Francisco
7 reviews
Dined on October 26, 2018
Overall 3food 4service 3ambience 2

Very noisy tonight due to a large group taking up most of the dining and bar areas. Service was slow, and seemed stretched or understaffed, but our server was good once we got their attention. Food was delicious.
A nice place if you go on the right night.

CZ
San Francisco
1 review
Dined on October 20, 2018
Overall 5food 5service 5ambience 5

This was a 51st year high school reunion and the staff was really helpful in every way, particularly the manager.

GK
Washington DC
2 reviews
Dined on October 13, 2018
Overall 1food 1service 1ambience 1

For a “restaurant” to expect you to make dinner reservations- this was a wayyyyyy overpriced surprise.
Overpriced for food and drinks. $16 for a small cocktail.
One waiter and one non speaking bus staff running around for a Saturday evening.
Setup is more like a lounge seating area with tables- NOT a restaurant.
We were told by the one waiter to “pick a table”. Then sat at the table with terrible tasting tap water with no menus for several minutes. When the waiter finally came around, he asked for our order- I had to tell him we never received menus.
Food was overpowered by the sauces.
Lighting was so dim that I felt they were saving on the electric bill as opposed to creating ambience. Seriously.
When I booked this on Open Table- I saw the word “Waterside” which led me to believe there was some type of view. Well, I guess the pool accounts as water, so therefore, they weren’t wrong. Perhaps change their name to “Poolside Lounge” and they would be as described.

FP
San Francisco
13 reviews
Dined on October 7, 2018
Overall 4food 4service 5ambience 3

food and service were good, but very noisy gathering in the bar which is contiguous with the restaurant; so loud we could not carry on a conversation.

OT
San Francisco
2 reviews
Dined on October 3, 2018
Overall 5food 5service 5ambience 5

Great food and service! Loved the dishes and drinks!

J
Palm Springs
20 reviews
Dined on September 22, 2018
Overall 5food 5service 5ambience 5

Absolutely amazing! Stellar service. Food was served hot. Unfortunately the view was blocked by a green screen that covered the pool.

TM
San Francisco
1 review
Dined on September 21, 2018
Overall 5food 5service 5ambience 5

This is a hidden little gem. Great food and great service

TM
San Francisco
2 reviews
Dined on September 11, 2018
Overall 5food 5service 5ambience 5

Great food and even better service. This hotel restaurant was way beyond my expectations

DH
San Francisco
20 reviews
Dined on August 31, 2018
Overall 5food 5service 5ambience 5

Parking fee of $6 not ok. Alcohol $$ high. Service, food and ambiance was A#1!!!!

BB
San Francisco
24 reviews
Dined on August 10, 2018
Overall 5food 5service 5ambience 4

Place is open floor plan in bottom of hotel. Not your typical hotel food. Will be back

OT
San Francisco
6 reviews
Dined on August 5, 2018
Overall 5food 5service 5ambience 5

Tasty food and great service! Nice view of the Redwood Shores water. A little pricey but good quality

DL
1 review
Dined on August 3, 2018
Overall 2food 2service 2ambience 3

I wanted to try out the restaurant after reading about it in the Mercury News. The fact that they are dog-friendly made it more appealing. It was a Friday and after 1pm so the crowds had gone, but the staff was short-handed. Everyone was very pleasant, but it took quite some time to get our food. The blistered shishito peppers were very greasy as was the burger. The roasted asparagus quinoa salad was fair - I had asked for the dressing on the side but it came on it and was not to ma=y taste, but I didn't want to wait any longer. As for noise, you are under the flight path from Hillier Airport so conversation needs to stop briefly for every plane. It might be good for happy hour, but I won't be going back.

T
San Francisco
16 reviews
Dined on August 3, 2018
Overall 1food 1service 1ambience 1

Sorry to say we were really disappointed. Our friend asked us to go there because of the Sunset recommendation.
The place is in grey concrete buildings. Hard to find in the Pullman Hotel, paid parking, you can get validated for free parking.
We were uncertain of where we had to go on entry, to the Bar or restaurant. it was 9.45 , we had a reservation for breakfast. (Bar was right). No one greeted us, finally a bus-boy said to sit anywhere. There were 5 tables in use, and the rest were loaded with dirty dishes and we could see lots of food on them. Finally he came back and pushed 2 tables together. We could not sit out side, which was just as well as you have to stand up to see over the swimming pool, over the hedge and over the wrought iron fence, to look at drainage canals for the bay and tons of grey concrete.
The waiter sauntered over and offhandedly asked us what we wanted. we ordered 2 coffees and a Bloody Mary and a beer. " I have to see about drinks". Back he came" no drinks in Morning". Though there was Mimosa's on the menu. The people next door got up and left half their meals....and said " don't bother its awful".
As our waiter had not bothered to return, we did not bother to stay in that cold, steel and glass place. They did not charge us for parking(that was the only good thing!)

S
San Francisco
8 reviews
Dined on July 28, 2018
Overall 1food 2service 2ambience 1

Hostess was very slow in greeting guests and seating them. We waited along with another group for at least 10 minutes before the hostess came to the front. Wasn't very busy - only 1/3 of the tables were full. Some guests just seated themselves. Server messed up on the drink order and wine pour was very minimal. Server was very nice, though, and fixed the drink order quickly. First course was a good size serving and tasty (French onion soup and Kale Caesar salad). Main course of salmon had very small portions of the sides - a tablespoon of corn succotash and tablespoon of pea puree. Seafood Papperdelle was bland. Overpriced for the "casual" atmosphere. Restaurant is located in the lobby of the hotel which was noisy. No view of the waterfront as the hotel pool is in the way.

P
San Francisco
51 reviews
Dined on July 28, 2018
Overall 4food 5service 4ambience 4

Very interesting menu in a nice quiet location within the Pullman hotel. The lamb chops were perfect. Only issue was that the web site listed beef ribs, which is what I was planning, but the current menu did not list that selection, so there is a disconnect between the current menu and the website. Though advertised and named as "Waterside", it is actually next to an outdoor swimming pool and jacuzzi, not the waterway proper.

KK
Las Vegas
1 review
Dined on July 24, 2018
Overall 2food 3service 1ambience 3

Ridiculously slow service. And after waiting forever, turns out they forgot my meal entirely,! so my four guests had to wait patiently even longer while they prepared my sandwich.

Z
San Francisco
94 reviews
Dined on July 21, 2018
Overall 4food 4service 5ambience 3

We were surprised when we pulled up that the restaurant was in a hotel, The Pullman. It was a very casual atmosphere as we sat by windows overlooking the pool area and the marina area in the background. Not what we expected. That being said, the service was very attentive and food was very tasty. The quinoa & kale salad was very good. The Ahi stack was good, not outstanding. The grilled salmon was very good on a corn compote. All ingredients appeared fresh. The wine was a bit pricey and my pour appeared a bit short for the cost.

NR
San Francisco
11 reviews
Dined on July 21, 2018
Overall 4food 3service 3ambience 4

This is the second time in a few months that my friends and I went to Scroll. The first time we were so impressed with the blistered shishito pepper appetizer, the salmon special, and the outdoor dining area that we had to return. The shishito peppers were just as amazing the second time. We were seated outside as requested and enjoyed the view and the weather. The waitress was gracious, but should be told that one does not wear overbearing perfume when one works in fine dining. One friend had the black cod special, the other had the quinoa salad with salmon and I had the apricot/goat cheese salad with salmon. The salmon was just a bit overcooked for both of our dishes; the cod was perfect. The meal was still incredibly delicious. We ordered dessert and the berry cheesecake was fine, but nothing special. The lava cake was overcooked so that there was no "lava", just a moist center. Our first visit was a 5-star visit. This time there were some small misses with the food and the perfumed waitress, but we will definitely come back. This visit was 3-star but I gave it 4-stars because I know it can be so much more. The menu and wine selections are wonderful and creative. The wait staff is gracious and the view is relaxing.

B
San Francisco
11 reviews
Dined on July 9, 2018
Overall 4food 5service 4ambience 5

Lovely setting. Food was good, but could have been a bit more timely for a business lunch. Perhaps servers could ask “are you having a leisurely lunch, or will you need to head back to work?” And then they can adjust the pace accordingly.

h
San Francisco
30 reviews
Dined on July 4, 2018
Overall 5food 5service 5ambience 4

Not sure they checked us in for our OpenTable reservation because we ended up eating in the bar, but service was great as usual. The new vegan options -- Tofu Bars and Avocado Toast -- are fantastic!

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