Scrollbar Waterside Kitchen
I would definitely give them positive review for ambience, service and wait staff. However, the food has a long way to go. They absolutely destroyed what could’ve been a beautiful piece of sablefish by flooding it in probably 2 cups of oil and it was served in a floating oil miso dilution. That is not how to prepare a fish. I’m not sure where they got their chef from but that is scary. It’s such a shame they don’t have their act together regarding the food. I sure hope it improves.
Food was gross. Turkey tasted processed, not fresh. Water and sodas tasted like they were chlorinated. Chicken Caprese had 1 slice of mozzarella cheese -again, processed, not fresh. Very disappointed. The place looked like it was going to be great and it was like cafeteria food.
First impression: no hostess at the podium. Looked around and the bartender made eye contact. I inquired if it was open seating and he said it was to pick a table.
I decided to grab a couple menus.
A few minutes later, presumably the hostess stopped by and basically reprimanded us for having sat without checking in.
The server arrived reasonably promptly as did our orders of water.
I ordered the beet and quinoa salad which I found was more than sufficiently drenched in dressing. My fault for not asking for the dressing in the side.
After receding the check and waiting more than necessary I got up with our credit cards to find out server.
The restaurant is part of a hotel and has a nice view. Likely a good place for happy hour.
Our waiter, Benny was just great! The charcuterie platter was very generous and beautifully presented. My husband had the Seafood Piri and he said it was one of the best tasting meals he'd ever had. I went lighter with cappelini with squash, broccoli and tomatoes. I was full from the appetizer, but it was very good as well. We had great coffee and split an okay dessert. Nice place and we will go back!
Very limited menu. Completely over priced for what I got! I would NOT recommended this restaurant to anyone. Poor value.
This place is fantastic. Service, ambience and the food are top notch. Such a hidden gem in the middle of nowhere
Basically an upscale hotel restaurant with a view of theà lagoon albeit across the hotel swimming area
Reviewing for the Mother's Day buffet. Had long wait even with reservation to get seated (30 min). Place was chaotic and server did not come by within first ten minutes of being seated so we just got up and went to the serving stations. Selections overall were good but not particularly impressed by the food. Eggs benedict was getting old in the steam pans, bacon was ok, the carving station ok but meat (prime rib and lamb) tasted livery. I did not try the omelette/crepe station but others enjoyed. Seafood selection was mixed bag. Crab legs and shrimp were a bit off-tasting. They had a poke salad but every time I went up it was empty...only to find it full again returning w/ desert and too full to enjoy. Deserts were ok. Generally servers were absent and had to flag them down if we needed anything. Was shocked at the price $90/adult $40/child and then they added a 19+% buffet service charge on top. I assume that is in lieu of tip but likely not a huge incentive for servers. Have had better brunches for price. Would not go back for this one.
Mother’s Day beunch
The Mother’s Day Brunch is amazing and delicious! The food quality and preparation is high-end, the live music adds to the wonderful ambiance, and the newly added massages was a great addition to round out the experience. All of this taking place at a top flight Hotel in Redwood Shores! This is our second year, and I am planning to attend to as long as they have it! Oh yeah, the deserts this year were sweet and devine! The choices, such as red velvet cake and cheese cake, were spectacular!
Great food and very friendly service of not perfectly accurate. Very accommodating.
Took a group of friends here for a birthday after traveling all week. What an amazing level of service and food was impeccable.
The worst service ever. It took a VERY long while to serve the food and long lapses in between courses, hardly saw the waiter. My soup was brought to me after some people had left and at the very end. I left the soup at the table.
$32 for a small plate of fried lobster! The staff were great, but make your food match the prices
Great omelettes and toast for breakfast. The chairs and benches are super uncomfortable (to get you to eat faster???) but the view is awesome. I miss the French Press coffee the former management served though. It was amazing!!!
All was delish!
The experience from the start was on point. This was my first time coming here after being recommended by a friend, and I will definitely be back! Walking in the restaurant was very welcoming. We were greeted by the manager Taryn who went out of here way to make sure we enjoyed our time there. She made sure we were seated right away, and while she was very busy guiding her well run ship in the night, she still made time to come talk to us, always offering anything else she could for us. The food here was fantastic from the perfectly cooked octopus appetizer to the best ribeye I have ever had to date.
Fantastic once again. My new favorite hot spot on the peninsula.
Extremely disappointing. Only our table and another were dinning at that time. Took forever to get initial contact with the waiter to get drinks, disproportionate time gaps between serving courses. Ordered 4 appetizers for us to nibble on. Never delivered the antipasto plate. When the entrees were eventually served he mentioned forgetting to serve the antipasto and actually asked if we still wanted it after he brought the main course!
I ordered the grilled pork chop with extra cherries. The pork chop was literally raw, showed it to him and he took it back to the kitchen with barely an apology.
Two folks did not attend so we were only a party of 6. Having worked as a waiter I understand putting a mandatory gratuity on a check for large parties but to see your policy applied to a party of 6 after such poor service was insulting.
Adding insult to injury; after dropping over $600 on this bill they refused to validate my valet parking! What a terrible experience overall !!!!
The service here is what really makes this place good for everyday dining. The servers and bartenders are attentive, sociable, and most importantly of great character. Oh yeah; the adult beverages aren’t too bad either. It is pricey for the Shores, but the hotel where this restaurant resides is high scale.
Very noisy tonight due to a large group taking up most of the dining and bar areas. Service was slow, and seemed stretched or understaffed, but our server was good once we got their attention. Food was delicious.
A nice place if you go on the right night.
This was a 51st year high school reunion and the staff was really helpful in every way, particularly the manager.
For a “restaurant” to expect you to make dinner reservations- this was a wayyyyyy overpriced surprise.
Overpriced for food and drinks. $16 for a small cocktail.
One waiter and one non speaking bus staff running around for a Saturday evening.
Setup is more like a lounge seating area with tables- NOT a restaurant.
We were told by the one waiter to “pick a table”. Then sat at the table with terrible tasting tap water with no menus for several minutes. When the waiter finally came around, he asked for our order- I had to tell him we never received menus.
Food was overpowered by the sauces.
Lighting was so dim that I felt they were saving on the electric bill as opposed to creating ambience. Seriously.
When I booked this on Open Table- I saw the word “Waterside” which led me to believe there was some type of view. Well, I guess the pool accounts as water, so therefore, they weren’t wrong. Perhaps change their name to “Poolside Lounge” and they would be as described.
food and service were good, but very noisy gathering in the bar which is contiguous with the restaurant; so loud we could not carry on a conversation.
Great food and service! Loved the dishes and drinks!
Absolutely amazing! Stellar service. Food was served hot. Unfortunately the view was blocked by a green screen that covered the pool.
This is a hidden little gem. Great food and great service
Great food and even better service. This hotel restaurant was way beyond my expectations
Parking fee of $6 not ok. Alcohol $$ high. Service, food and ambiance was A#1!!!!
Place is open floor plan in bottom of hotel. Not your typical hotel food. Will be back
Tasty food and great service! Nice view of the Redwood Shores water. A little pricey but good quality
I wanted to try out the restaurant after reading about it in the Mercury News. The fact that they are dog-friendly made it more appealing. It was a Friday and after 1pm so the crowds had gone, but the staff was short-handed. Everyone was very pleasant, but it took quite some time to get our food. The blistered shishito peppers were very greasy as was the burger. The roasted asparagus quinoa salad was fair - I had asked for the dressing on the side but it came on it and was not to ma=y taste, but I didn't want to wait any longer. As for noise, you are under the flight path from Hillier Airport so conversation needs to stop briefly for every plane. It might be good for happy hour, but I won't be going back.
Sorry to say we were really disappointed. Our friend asked us to go there because of the Sunset recommendation.
The place is in grey concrete buildings. Hard to find in the Pullman Hotel, paid parking, you can get validated for free parking.
We were uncertain of where we had to go on entry, to the Bar or restaurant. it was 9.45 , we had a reservation for breakfast. (Bar was right). No one greeted us, finally a bus-boy said to sit anywhere. There were 5 tables in use, and the rest were loaded with dirty dishes and we could see lots of food on them. Finally he came back and pushed 2 tables together. We could not sit out side, which was just as well as you have to stand up to see over the swimming pool, over the hedge and over the wrought iron fence, to look at drainage canals for the bay and tons of grey concrete.
The waiter sauntered over and offhandedly asked us what we wanted. we ordered 2 coffees and a Bloody Mary and a beer. " I have to see about drinks". Back he came" no drinks in Morning". Though there was Mimosa's on the menu. The people next door got up and left half their meals....and said " don't bother its awful".
As our waiter had not bothered to return, we did not bother to stay in that cold, steel and glass place. They did not charge us for parking(that was the only good thing!)
Hostess was very slow in greeting guests and seating them. We waited along with another group for at least 10 minutes before the hostess came to the front. Wasn't very busy - only 1/3 of the tables were full. Some guests just seated themselves. Server messed up on the drink order and wine pour was very minimal. Server was very nice, though, and fixed the drink order quickly. First course was a good size serving and tasty (French onion soup and Kale Caesar salad). Main course of salmon had very small portions of the sides - a tablespoon of corn succotash and tablespoon of pea puree. Seafood Papperdelle was bland. Overpriced for the "casual" atmosphere. Restaurant is located in the lobby of the hotel which was noisy. No view of the waterfront as the hotel pool is in the way.
Very interesting menu in a nice quiet location within the Pullman hotel. The lamb chops were perfect. Only issue was that the web site listed beef ribs, which is what I was planning, but the current menu did not list that selection, so there is a disconnect between the current menu and the website. Though advertised and named as "Waterside", it is actually next to an outdoor swimming pool and jacuzzi, not the waterway proper.
Ridiculously slow service. And after waiting forever, turns out they forgot my meal entirely,! so my four guests had to wait patiently even longer while they prepared my sandwich.
We were surprised when we pulled up that the restaurant was in a hotel, The Pullman. It was a very casual atmosphere as we sat by windows overlooking the pool area and the marina area in the background. Not what we expected. That being said, the service was very attentive and food was very tasty. The quinoa & kale salad was very good. The Ahi stack was good, not outstanding. The grilled salmon was very good on a corn compote. All ingredients appeared fresh. The wine was a bit pricey and my pour appeared a bit short for the cost.
This is the second time in a few months that my friends and I went to Scroll. The first time we were so impressed with the blistered shishito pepper appetizer, the salmon special, and the outdoor dining area that we had to return. The shishito peppers were just as amazing the second time. We were seated outside as requested and enjoyed the view and the weather. The waitress was gracious, but should be told that one does not wear overbearing perfume when one works in fine dining. One friend had the black cod special, the other had the quinoa salad with salmon and I had the apricot/goat cheese salad with salmon. The salmon was just a bit overcooked for both of our dishes; the cod was perfect. The meal was still incredibly delicious. We ordered dessert and the berry cheesecake was fine, but nothing special. The lava cake was overcooked so that there was no "lava", just a moist center. Our first visit was a 5-star visit. This time there were some small misses with the food and the perfumed waitress, but we will definitely come back. This visit was 3-star but I gave it 4-stars because I know it can be so much more. The menu and wine selections are wonderful and creative. The wait staff is gracious and the view is relaxing.
Lovely setting. Food was good, but could have been a bit more timely for a business lunch. Perhaps servers could ask “are you having a leisurely lunch, or will you need to head back to work?” And then they can adjust the pace accordingly.
Not sure they checked us in for our OpenTable reservation because we ended up eating in the bar, but service was great as usual. The new vegan options -- Tofu Bars and Avocado Toast -- are fantastic!