I had a reservation set for a table for 4, and the staff didn’t honor it whatsoever. As we arrived and mentioned my Anne for the reservation, the staff didn’t even look to check for my name and immediately said I would have to wait 30-45mins. What’s the point of offering reservations if you take every walk-in?
Service was extremely slow since they were short staffed.
fun place to go to with friends if you’re looking for somewhere to drink & vibe
We had a reservation and it was completely unorganized. We told the host we had a reservation - she never asked what time it was for, to see my name or to see proof. She said a table would be ready in 5-10 mins for us, which is fine. But then the security asked everyone lining up to move back and they ended up seating multiple parties that didn’t have reservations before us so we just left. Not even worth it to book a reso here since they don’t uphold it anyways.
The most horrible night I’ve ever had out! Staff were so rude and disrespectful, they completely disregarded our reservation, and we were “lucky” enough to be seated after getting declined from entering even though we arrived for our reservation on time. My group ordered drinks, and our waitress kept bringing us the wrong order several times, then insisted we were wrong and that she brought us what we asked for the first time, even though that was far from the truth! It was definitely the worst service I’ve ever had at any bar/restaurant ever, and I promise I will tell everyone I know that I highly recommend NOT coming here.
Great! Server made all the BEST suggestions for food and drink
They were happy to have us seated without taking our order up until a line started forming and then we were rushed to pay our bill after very slow service.
Showed up for reservation and was told to wait in line on the street for 20 minutes. Seemed like they cared very little about getting my group of 6 business. Ended up going next door for a fun time instead. Overall disappointed!
Poor service - unorganized
The service was outstanding and the DJ’s playlist was amazing as usual.
We new we would be about 15min late so I called them about 5 times to notify them. Number would go straight to voicemail. So when we showed up, the servers just stood there staring at us, no one approached. So I walked over and told them I had made rsvp but tried to call. They told me they gave our table away because I didn’t call. I had to show them on my phone call history to prove I tried. Got some attitude and were given a table. Then when ordering drinks we were told they don’t have any beer on tap. Tried to order a bottle of champagne and was told they don’t have that either….
Our waiter was intoxicated and the food was awful.
Lost our reso.
Could book on open table but they aren’t actually open. Got there to find out they were closed.
Definitely not recommended for food and only drinks
They have 2 hrs siting policy which it didn't mention when I booked it.
We sat there for 20 minutes with servers constantly walking by ya, looking at us and nobody asked to assist. One girl even went to the table right across us to ask them if they want more drinks and didn’t care at all about us.
We told the “interim manager” about this and it didn’t really phase them, and he just said can I do anything to assist now but it didn’t matter and when we walked about someone mocked that “want me to buy you a bottle”
What’s disappointing is the crowd there was ridiculous to begin with, and we would’ve dropped more money than 90% of the people there, but because we were two brown girls it didn’t matter to them at all.
i had an opentable reservation but, when we arrived, they said there was no table for us, were rude and said they were too busy to adjust their opentable to accurately show if there was a table available. we’re never seated and would never want to go again.
Scarlett offers takeout which you can order by calling the restaurant at (416) 901-1097.
Scarlett is rated 3.7 stars by 17 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.