Scarlett

3.6
21 Reviews
CAN$31 to CAN$50
American
Scarlett on Queen West is a prestige cocktail and dining location
What 21 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.6based on recent ratings
3.4
food
3.4
service
3.8
ambience
3.4
value
Noise · Moderate
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sellumba
1 review
Dined 6 days ago
Overall1food1service1ambience1

If I could give 0 stars I would. Manager was rude, let in so many other people in front of us despite the fact that we had reservations. Servers were also rude, kept rushing us and had an attitude while taking our orders. Didn’t even bother staying here because service was so bad. Go anywhere else

O
Obie129
1 review
Dined on September 4, 2021
Overall1food1service1ambience3

Service was really slow, our server forgot our order, came back to our table asking what would like to order, where we first ordered 4 shots of Tequila, we are only table of 2. Then we have to wait for 20 mins for two shots of bourbon, server was saying there is a large order went in that is why it is taking a long time for our shots. Drinks, horrible... I have no words to describe how bad my coctail was, I took a sip and then left it, told the server, but she did not offer to take the drink back or gave me another one. Music wqs good, however we were sitting at the patio therefore noise level was not bad at all, but we went inside to pay our bills, music was quite loud. Bathroom have no hand soap, was surprised especially during this time where sanitation is important. Prices was ridiculously expensive, it's ok to charge that kind of prices if the drinks and services are top notch. I will not go back again.

OT
OpenTable Diner
Toronto
1 review
Dined on August 20, 2021
Overall1food4service1ambience5

Terrible service lack of care

OT
vipOpenTable Diner
Toronto
1 review
Dined on August 7, 2021
Overall1food1service1ambience1

I made a reservation for my friends 21st birthday and they kicked us out after 45 minutes for no reason. If you make a reservation for less than 5 people know that you could/will be kicked out at any moment

OT
OpenTable Diner
1 review
Dined on July 23, 2021
Overall1food1service1ambience1

I had a reservation set for a table for 4, and the staff didn’t honor it whatsoever. As we arrived and mentioned my Anne for the reservation, the staff didn’t even look to check for my name and immediately said I would have to wait 30-45mins. What’s the point of offering reservations if you take every walk-in?

OT
OpenTable Diner
Toronto
1 review
Dined on July 23, 2021
Overall2food3service1ambience3

Service was extremely slow since they were short staffed.

OT
OpenTable Diner
Toronto
2 reviews
Dined on July 18, 2021
Overall5food4service5ambience5

fun place to go to with friends if you’re looking for somewhere to drink & vibe

OT
OpenTable Diner
Toronto
2 reviews
Dined on July 17, 2021
Overall1food1service1ambience1

We had a reservation and it was completely unorganized. We told the host we had a reservation - she never asked what time it was for, to see my name or to see proof. She said a table would be ready in 5-10 mins for us, which is fine. But then the security asked everyone lining up to move back and they ended up seating multiple parties that didn’t have reservations before us so we just left. Not even worth it to book a reso here since they don’t uphold it anyways.

OT
OpenTable Diner
1 review
Dined on July 16, 2021
Overall1food1service1ambience1

The most horrible night I’ve ever had out! Staff were so rude and disrespectful, they completely disregarded our reservation, and we were “lucky” enough to be seated after getting declined from entering even though we arrived for our reservation on time. My group ordered drinks, and our waitress kept bringing us the wrong order several times, then insisted we were wrong and that she brought us what we asked for the first time, even though that was far from the truth! It was definitely the worst service I’ve ever had at any bar/restaurant ever, and I promise I will tell everyone I know that I highly recommend NOT coming here.

OT
OpenTable Diner
Toronto
1 review
Dined on July 15, 2021
Overall5food5service5ambience5

Great! Server made all the BEST suggestions for food and drink

OT
OpenTable Diner
1 review
Dined on July 10, 2021
Overall1food2service1ambience1

They were happy to have us seated without taking our order up until a line started forming and then we were rushed to pay our bill after very slow service.

M
Matt
Toronto
1 review
Dined on July 10, 2021
Overall1food1service1ambience1

Showed up for reservation and was told to wait in line on the street for 20 minutes. Seemed like they cared very little about getting my group of 6 business. Ended up going next door for a fun time instead. Overall disappointed!

OT
OpenTable Diner
Toronto
1 review
Dined on July 7, 2021
Overall1food1service1ambience1

Poor service - unorganized

OT
OpenTable Diner
Toronto
1 review
Dined on July 6, 2021
Overall5food4service5ambience5

The service was outstanding and the DJ’s playlist was amazing as usual.

OT
OpenTable Diner
1 review
Dined on July 3, 2021
Overall1food1service1ambience2

We new we would be about 15min late so I called them about 5 times to notify them. Number would go straight to voicemail. So when we showed up, the servers just stood there staring at us, no one approached. So I walked over and told them I had made rsvp but tried to call. They told me they gave our table away because I didn’t call. I had to show them on my phone call history to prove I tried. Got some attitude and were given a table. Then when ordering drinks we were told they don’t have any beer on tap. Tried to order a bottle of champagne and was told they don’t have that either….

T
Tarran
Manitoba
1 review
Dined on July 2, 2021
Overall2food1service2ambience3

Our waiter was intoxicated and the food was awful.

OT
OpenTable Diner
1 review
Dined on June 30, 2021
Overall1food1service1ambience1

Lost our reso.

OT
OpenTable Diner
Toronto
1 review
Dined on June 23, 2021
Overall1food1service1ambience1

Could book on open table but they aren’t actually open. Got there to find out they were closed.

SH
vipSallyH
Toronto
1 review
Dined on September 18, 2020
Overall3food2service4ambience3

Definitely not recommended for food and only drinks
They have 2 hrs siting policy which it didn't mention when I booked it.

OT
vipOpenTable Diner
Toronto
7 reviews
Dined on August 21, 2020
Overall1food1service1ambience1

We sat there for 20 minutes with servers constantly walking by ya, looking at us and nobody asked to assist. One girl even went to the table right across us to ask them if they want more drinks and didn’t care at all about us.
We told the “interim manager” about this and it didn’t really phase them, and he just said can I do anything to assist now but it didn’t matter and when we walked about someone mocked that “want me to buy you a bottle”
What’s disappointing is the crowd there was ridiculous to begin with, and we would’ve dropped more money than 90% of the people there, but because we were two brown girls it didn’t matter to them at all.

d
dw8888
Toronto
3 reviews
Dined on August 8, 2020
Overall1food1service1ambience1

i had an opentable reservation but, when we arrived, they said there was no table for us, were rude and said they were too busy to adjust their opentable to accurately show if there was a table available. we’re never seated and would never want to go again.

FAQs

Scarlett offers takeout which you can order by calling the restaurant at (416) 901-1097.

Scarlett is rated 3.6 stars by 21 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.