Scaletta Restaurant

4
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1093 Reviews
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$31 to $50
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Italian

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About

Located on the west side across from Central Park and the Museum of Natural History. Tasty Northern Italian specialties and on-site pastry chef's masterpieces. Scaletta Ristorante is a "must eat" for anyone who enjoys fine dining.
What 1093 people are sayingWrite a review
Overall ratings and reviews
4.0based on all time ratings
4.0
food
4.0
service
3.9
ambience
3.8
value
Noise · Quiet
90% of people would recommend it to a friend
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N
vipNeighbor
New York Area
19 reviews
Dined on March 25, 2018
Overall5food4service4ambience4

Scaletta moved into the neighborhood at about the same time we did. It has long been our primary "home away from home" for simple, tasty, reliable food. Now it is gone, and we will miss it for a long time to come!

CC
vipCatherineC
Atlanta
5 reviews
Dined on March 24, 2018
Overall5food5service5ambience5

I would love to recommend Scaletta but it closed for good the night after we had dinner there. We went, along with many other regulars from over the years, to wish the owner and the staff a fond farewell. Scaletta's closing is a real loss for the Upper West Side.

e
vipelliot
New York Area
21 reviews
Dined on March 15, 2018
Overall4food4service4ambience4

Always a delight to eat here

OT
vipOpenTable Diner
New York Area
14 reviews
Dined on March 3, 2018
Overall4food4service4ambience4

I’ve been coming here for years. The services could be more attentive.
The food is always reliable if not excellent.

A
vipAdvisory
New York Area
86 reviews
Dined on February 28, 2018
Overall5food5service5ambience5

Multiple visits. Always welcoming. Good food, service, ambience. Truly a neighborhood gem. Will return.

F
vipFrazie
Washington DC
15 reviews
Dined on February 25, 2018
Overall5food5service5ambience5

Always a delight, service is always fine. An enjoyable evening.

OT
vipOpenTable Diner
Seattle
1 review
Dined on February 20, 2018
Overall5food5service5ambience5

Excellent food, service and quiet ambience

V
Vinf
New York Area
1 review
Dined on February 10, 2018
Overall2food3service1ambience4

Food still good to very good; service way down, unfortunately; prices up. Just not what it use to be.

AH
vipAndrewH
New England
22 reviews
Dined on February 10, 2018
Overall5food5service4ambience5

Love the food, ambiance, and everything else about this place.

OT
OpenTable Diner
New York Area
1 review
Dined on February 8, 2018
Overall5food5service5ambience4

always reliable very good food. Comfortable and not noisy. Varied menu. Friendly.

HF
vipHowardF
New York Area
6 reviews
Dined on January 29, 2018
Overall3food3service3ambience2

I dine here every three months with a client who likes Sceletta. I find the food and service is solid but nothing great. He happens to like it a lot. On this occasion, they offered a special restaurant week menu. My client, who dines her a few times a month, asked if they would substitute and allow a Caesar salad which they would not since he ordered off the prize fixed menu. We asked the manager to come over and she explained that if she did it for him she would have to do it for everyone. This was a Monday night and there was one or two other tables at 5:45 pm and the rest of the restaurant was empty. My seafood pasta entree was $42 and very average. Caesar salad was $16. For those prices I would expect incredible food and a willingness to accommodate a simple substitution request.

Overall, a decent restaurant but would not be in my personal top choices. That said, my client always enjoys it here and although he left a bit annoyed at the lack of flexibility, he did enjoy his meal. And in my book, the client is all that matters....

JS
JamieS
New York Area
1 review
Dined on January 27, 2018
Overall5food5service5ambience5

The wait staff was very attentive and friendly. The food was absolutely amazing - best chicken parm I have ever had. There was plenty of people but the noise level was at a minimum. Restaurant itself and restrooms were very clean. I would definitely go back!

LT
vipLikesToEat
New York Area
27 reviews
Dined on January 25, 2018
Overall5food5service5ambience5

How restaurants used to be: thoughtful service, piping hot and delicious food. Old school in the best possible way.

RB
vipRobertB
New York Area
24 reviews
Dined on January 24, 2018
Overall5food5service5ambience5

Very nice Italian restaurant on the Upper West Side close to the park. The bartender has all necessary skills. Most professional wait staff. Welcoming atmosphere. The chef does wonderful things with veal. The wine list is small but nice. Solid and worth a visit. It's been there for years and it's reputation for reliable fare will keep it going many more years.

TR
TeresaR
New York Area
7 reviews
Dined on January 22, 2018
Overall4food5service3ambience4

Very nice restaurant. Wait staff wonderful, one gentlemen who brought menus and took order was profusely sweating and kept wiping his face of sweat and then picked my my glass to move it. Gross. He stunk of sweat. Other than that the food was unreal! I recommend the veal scalopini and the mango mousse for dessert

C
vipChuck
New York Area
95 reviews
Dined on January 17, 2018
Overall4food4service4ambience4

We are regular guests and go for the food, but also like the setting.

OT
OpenTable Diner
New York Area
2 reviews
Dined on January 13, 2018
Overall5food5service5ambience5

Very good ambience. Food is not highly spiced and taste is natural.
The noise level is excellent for having friendly conversation and the prices for food are good.
drinks may be a little overpriced.

BM
vipBobM
New York Area
82 reviews
Dined on January 11, 2018
Overall1food4service1ambience3

For a supposedly upscale restaurant, the service was terrible. We were ignored for a long while and then after finally ordering, we were asked several times (once by our own waiter) to order. Even then after several requests to hurry things up, it took about an hour(!!!) for the food to come out. Others around us got served before we did even though they came after us, but were served by another waiter for the most part.
Also, entrance steps are treacherous for anyone with any disability.
Dinner and dessert tasted OK at least.
The restaurant needs a lot of management attention to fix up. The cooking, at least, is OK.

AZ
vipAlanZ
New York Area
16 reviews
Dined on January 2, 2018
Overall4food4service5ambience5

Quiet place, very good food and excellent staff. For this neighborhood it's terrific.

S
Suzanne
New York Area
3 reviews
Dined on December 29, 2017
Overall3food3service2ambience3

Food was decent - not bad but not great. Restaurant is very spacious and comfortable - they don't cram a bunch of tables in there so you feel like you are in top of your neighbor. For that reason the acoustics are quite good and very quiet & spacious compared to most nyc restaurants. The service was extremely slow, we had to keep flagging down our server to get him to do anything. Nice and polite, just not attentive at all. They are definitely pricier than they can get away with. $28 for spaghetti bolognese made of boxed pasta - not even fresh pasta - give me a break! I will say the lasagna was excellent.

OT
OpenTable Diner
New York Area
1 review
Dined on December 28, 2017
Overall5food5service5ambience5

Excellent as usual! A family favorite for decades.

MN
MarkN
Minneapolis
2 reviews
Dined on December 27, 2017
Overall5food4service5ambience5

A wonderful restaurant, quiet with attentive service and a very comfortable space for conversation. Food was excellent. On the expensive side but worth it.

SL
vipSLG1
New York Area
4 reviews
Dined on December 27, 2017
Overall5food5service5ambience5

Food and service are always great! Highly recommended and will go again and again.

M
vipMichelle
New York Area
30 reviews
Dined on December 27, 2017
Overall2food2service2ambience2

Food and service were both uninspired. Ordered shrimp scampi which is a very basic Italian dish. I did not recognize what I was given as it did not resemble or taste like shrimp scampi except that it had shrimp. Starter salad was completely boring - literally lettuce on a plate with some dressing drizzled on it. Waiters seemed annoyed.

JG
vipJoeG
New York Area
27 reviews
Dined on December 20, 2017
Overall3food4service1ambience3

Had been here many times before, but the service this time was just awful.
Food is solid, menu not updated in a long time, but that's what you go there expecting.
Birthday dinner; three people.

Seated, then waited endlessly for menus. Nobody looked at us. Water came over and said,Oh, have your ordered? "
Strike one.

Finished eating, dirty plates sat on table for 15 minutes. Nobody looked at us. We started waiving our arms.
Strike two.

Busboy starts clearing and we point out we were waiting 15 minutes. "I onkly have two hands" says he.
Strike three.

We complain to host. "What do you want me to do?"
Strike four .

He comped us two coffees on a $200 bill.

Never again.

RC
vipRichardC
New York Area
29 reviews
Dined on December 16, 2017
Overall5food5service5ambience5

As usual, Scaletta was wonderful!
I love their Funghi e cariofi appetizer and Lasagna.
Highly recommended!

OT
OpenTable Diner
New York Area
1 review
Dined on December 16, 2017
Overall1food2service2ambience1

Our experience started out ok, we were seated right next to a family with 3 small children who were loud and running around and into my chair all night. The table across from us were extremely rude to the waitstaff. The waitstaff seemed flustered as it was a busy night, and were not prepared for it. The food was ok. The appetizers were really good, our main courses were just ok. The Lasagna noodles were over cooked, but the portion size was large. My husbands dinner was not presented as it was described. It took 3 hours for dinner, which was fine for us as we weren't in a rush. However, the other guests made the time almost unbearable, which is not the fault of the restaurant at all, but did detract from our experience.

F
vipFrazie
Washington DC
15 reviews
Dined on December 10, 2017
Overall5food5service5ambience5

I come here a lot, enjoy the food and staff is WONDERFUL and attentive to me. Nice dining experience indeed.

NY
vipmrcafeNYC
New York Area
24 reviews
Dined on December 9, 2017
Overall4food4service3ambience5

Scaletta is a type of restaurant that is sadly becoming a rarity in NYC. It combines good food with a quiet, comfortable ambiance where you can actually converse with your dinner guests. The food is well prepared but don't expect cutting edge innovation. The service is the weakest point. While friendly and well-meaning, it seems overly chaotic with seemingly every server having a hand in serving every table. All in all though, they get the job done and we regularly dine here. Note: no grade inflation here, 5 stars are few and far between from me.

j
vipjohnp
Atlantic City
25 reviews
Dined on December 9, 2017
Overall4food5service3ambience4

We have been here several times. The food is great. In fact, we enjoyed leftovers the following day wishing we saved more from the night before. The service this time was lacking. Waited for our entres and then nearly had to tackle someone to get the bill. We were not given attention.

That will not dissuade me from coming again. Also, they discontinue the cream cones. I was looking forward to that all day! Better luck next time.

T
Thesophb
New York Area
6 reviews
Dined on December 9, 2017
Overall5food5service5ambience5

I have been here many times, and Scaletta never fails to please. Great service, good food and welcoming ambiance.

k
katten41
New York Area
12 reviews
Dined on December 8, 2017
Overall5food5service5ambience5

Wonderful as always. It just gets better and better

EM
vipEdwardM
New York Area
6 reviews
Dined on December 5, 2017
Overall2food2service1ambience4

Not enough waiters for all of the reservations. Our waiter too old to keep up with the crowd and not understandable. Food neither hot nor tasty.

OT
vipOpenTable Diner
Birmingham
7 reviews
Dined on December 2, 2017
Overall5food5service5ambience5

Outstanding food and service, as always!

OT
OpenTable Diner
Philadelphia
14 reviews
Dined on December 2, 2017
Overall5food5service5ambience5

Went for a birthday dinner. Food excellent- staff very attentive . Would visit again when I am in the city

MB
vipMBS1
New York Area
30 reviews
Dined on November 30, 2017
Overall5food5service5ambience5

Still amazing after all these years! Fine food and wine, professional service, and that rarest of NY commodities: a restaurant quiet enough to make conversation not just possible but a pleasure!

OT
vipOpenTable Diner
New York Area
1 review
Dined on November 29, 2017
Overall2food2service2ambience3

Mediocre food, poor service.

d
dibby
New York Area
51 reviews
Dined on November 28, 2017
Overall4food4service5ambience5

as always, ,Scaletta is lovely place to dine and to be able to talk to your friends. it's a bit pricey, but it is an unusual and extremely pleasant place to have dinner

N
Nick
New York Area
1 review
Dined on November 23, 2017
Overall1food1service1ambience1

We were welcomed with the message that the kitchen was closed despite the fact that they have recieved notice of and were aware of that we had reserved a table at 8.00 pm. In line with that and due to no excuse other that the guy in charge had forgotten to take any action we have difficult to recommend this place to anyone.

AC
AlexC
Chicago
2 reviews
Dined on November 22, 2017
Overall2food3service1ambience1

Despite having a reservation and coming 10 minutes early, it took 45 minutes to be seated. Then the service was so bad, the poor hostess had to hustle around to cover for the waiter.

FAQs

Scaletta Restaurant is rated 4 stars by 1093 OpenTable diners.