Nearby points of interest
Nearby points of interest
About Scaletta Restaurant
Located on the west side across from Central Park and the Museum of Natural History. Tasty Northern Italian specialties and on-site pastry chef's masterpieces. Scaletta Ristorante is a "must eat" for anyone who enjoys fine dining.
New York, NY 10024
Hours of Operation:
Dinner: Monday - Sunday 5:00pm-10:00pm
Columbus Ave and Central Park West
$31 to $50
AMEX, Diners Club, Discover, MasterCard, Visa
Upon request only
1,9 79th St and B,C at 81st St
Banquet, Bar Dining, Bar/Lounge, Beer, Full Bar, Non-Smoking, Private Room, Wine
Warm, professional service and home-style cooking describes this popular and affordable Upper West Side spot for bar mitzvahs, weddings, corporate events, birthday parties, graduation parties and receptions. The large main dining room can be divided into smaller rooms for completely private dining.
Scaletta Restaurant Ratings and Reviews
For a supposedly upscale restaurant, the service was terrible. We were ignored for a long while and then after finally ordering, we were asked several times (once by our own waiter) to order. Even then after several requests to hurry things up, it took about an hour(!!!) for the food to come out. Others around us got served before we did even though they came after us, but were served by another waiter for the most part.
Also, entrance steps are treacherous for anyone with any disability.
Dinner and dessert tasted OK at least.
The restaurant needs a lot of management attention to fix up. The cooking, at least, is OK.
Food was decent - not bad but not great. Restaurant is very spacious and comfortable - they don't cram a bunch of tables in there so you feel like you are in top of your neighbor. For that reason the acoustics are quite good and very quiet & spacious compared to most nyc restaurants. The service was extremely slow, we had to keep flagging down our server to get him to do anything. Nice and polite, just not attentive at all. They are definitely pricier than they can get away with. $28 for spaghetti bolognese made of boxed pasta - not even fresh pasta - give me a break! I will say the lasagna was excellent.
Food and service were both uninspired. Ordered shrimp scampi which is a very basic Italian dish. I did not recognize what I was given as it did not resemble or taste like shrimp scampi except that it had shrimp. Starter salad was completely boring - literally lettuce on a plate with some dressing drizzled on it. Waiters seemed annoyed.
Our experience started out ok, we were seated right next to a family with 3 small children who were loud and running around and into my chair all night. The table across from us were extremely rude to the waitstaff. The waitstaff seemed flustered as it was a busy night, and were not prepared for it. The food was ok. The appetizers were really good, our main courses were just ok. The Lasagna noodles were over cooked, but the portion size was large. My husbands dinner was not presented as it was described. It took 3 hours for dinner, which was fine for us as we weren't in a rush. However, the other guests made the time almost unbearable, which is not the fault of the restaurant at all, but did detract from our experience.
Scaletta is a type of restaurant that is sadly becoming a rarity in NYC. It combines good food with a quiet, comfortable ambiance where you can actually converse with your dinner guests. The food is well prepared but don't expect cutting edge innovation. The service is the weakest point. While friendly and well-meaning, it seems overly chaotic with seemingly every server having a hand in serving every table. All in all though, they get the job done and we regularly dine here. Note: no grade inflation here, 5 stars are few and far between from me.
We have been here several times. The food is great. In fact, we enjoyed leftovers the following day wishing we saved more from the night before. The service this time was lacking. Waited for our entres and then nearly had to tackle someone to get the bill. We were not given attention.
That will not dissuade me from coming again. Also, they discontinue the cream cones. I was looking forward to that all day! Better luck next time.
We were welcomed with the message that the kitchen was closed despite the fact that they have recieved notice of and were aware of that we had reserved a table at 8.00 pm. In line with that and due to no excuse other that the guy in charge had forgotten to take any action we have difficult to recommend this place to anyone.
This is an old-timers neighborhood restaurant outstanding for its genteel ambiance and low noise level. These make up for the somewhat clumsy and not exactly gracious wait staff. The food while uninspired is good in a down to earth way. It's a great place to go for a hearty meal and for being able to carry on a conversation without having to raise your voice.
We enjoyed our meal enormously. Thank you. Only downside was our proximity to an extraordinarily loud American man for which the restaurant cannot be held responsible. What is it about some people who seem to believe that others want to hear their every word? Sadly it seems to be an elderly American disease.
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