Sawmill - South

4
1102 Reviews
CAN$30 and under
Steakhouse
February 8th this location will be re-opening to the public for dine-in. We strongly encourage you to make your Open Table reservations and we are happy to be able to take care of all of our valuable guests, again. We are Alberta's largest and most beautiful steak house. Tom Goodchild's Moose Factory stretches over 20,000 square feet with a seating capacity of over 700 dining room, lounge, banquet room, and patio combined.
This location has built its reputation on the Sawmill formula. Serving over half a dozen different cuts and sizes of Alberta beef one cannot go wrong ordering any one style. The Moose Factory has become known for many unique qualities and is open daily at 1130am except Sundays when we open at 3pm.

Private dining rooms, banquet rooms, 40-foot ceilings, outside patio bar and grill, Tom Goodchild's Moose Factory will have a place for you any day of the week. Come to experience the ambiance and enjoy the entertainment.


Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Diner temperature check required
  • Contact tracing information collected
What 1102 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.0
food
4.2
service
3.8
ambience
3.6
value
Noise · Moderate
76% of people would recommend it to a friend
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RK
RobertK
Edmonton
1 review
Dined on April 7, 2021
Overall5food5service5ambience5

It was a great meal, great service and wonderful food. Always a great place to come for some fine dining.

MC
MelissaC
Edmonton
3 reviews
Dined on April 4, 2021
Overall5food5service5ambience5

Amazing dinner and a wonderful experience

BK
vipBarbK
Edmonton
7 reviews
Dined on April 4, 2021
Overall3food3service4ambience3

Easter Brunch...the restaurant has seen better days...furniture and decor are old and dirty. Food was only ok...definitely not up to Sawmill standards.

i
ivanm
Edmonton
1 review
Dined on April 4, 2021
Overall3food1service3ambience3

My Son In Law and I both ordered steak medium rare. Both steak were almost rare. Neither of us finished our steaks. Very disappointing. Was not up to the Sawmills usual standards.

OT
OpenTable Diner
Edmonton
5 reviews
Dined on April 3, 2021
Overall3food1service5ambience5

The steak was poor. My child could have cooked one better tasting on our BBQ. Overall..... nice decor and ambience, but definitely not even close to being worth the money we spent. The service was very good however.

CP
CarmenP
Edmonton
1 review
Dined on April 2, 2021
Overall5food5service5ambience5

Restaurant undergoing renovations but despite this, we received excellent care from staff, including Manager Roy Robinson. Food was excellent, presentation sublime! This was just a casual late lunch but I recommend to anyone for any ocassion to treat themselves to dinner or brunch at the Sawmill.

DH
DannyH
Edmonton
1 review
Dined on March 26, 2021
Overall1food1service1ambience1

I used to love going to the Sawmill. This experience was really disappointing, the salt and pepper shakers were sticky. The glass my sons drink came in was dirty and the prime rib was dry. I won’t be going back, ver pay disappointing

OT
OpenTable Diner
Edmonton
5 reviews
Dined on March 23, 2021
Overall5food5service5ambience5

Everything was wonderful

T
Troy
Edmonton
1 review
Dined on March 18, 2021
Overall5food5service5ambience5

Wife and I stopped for the prime rib and yorkshire pudding and they didn't disappoint! The hostess was a little cutie petutie (as my wife said) and our server, Steve or Steven (something like that, I'm bad with names) was fantastic. Splurged and added the lobster tail, Devine! Oh, and don't pass up on the desert chocolate bowl! We definitely over indulged. My only complaint would be them all wearing masks. I miss seeing and interacting with faces. Maybe when society gets over their mask dependency we will go back, if nothing else just to see the real smile on the cute little hostess!!!

OT
OpenTable Diner
Edmonton
4 reviews
Dined on March 13, 2021
Overall5food5service5ambience5

Amazing food. Had a great family dinner.

OT
OpenTable Diner
Calgary
2 reviews
Dined on March 5, 2021
Overall3food1service5ambience3

Our waiter was amazing!
Our appetizer was greasy and inedible. My steak was extremely undercooked and the food was average in flavour!
Expensive night out for a subpar dinner

SB
SaraB
Edmonton
1 review
Dined on March 5, 2021
Overall3food4service5ambience2

The noise level was excessive from the Scottish soccer team. We booked in the lounge to get happy hour price drinks, was seated just outside of lounge (but still VERY noisy) & paid full price for drinks. Not near as enjoyable an experience as we were looking for when one in our party hadn’t been out to dine in 15 months!!!

TY
ThomasY
Edmonton
1 review
Dined on March 4, 2021
Overall5food5service5ambience5

It was not bad. We all had a good time. The food was great, the service was good and it was a pleasant experience all around.

OT
OpenTable Diner
Edmonton
1 review
Dined on February 28, 2021
Overall5food5service5ambience5

Excellent service and great food!

JK
JeanneK
Edmonton
2 reviews
Dined on February 27, 2021
Overall3food5service4ambience2

I was disappointed to see that The Sawmill no longer serves bread before the meal.

DM
DennisM
Edmonton
1 review
Dined on February 27, 2021
Overall5food5service5ambience4

Thoroughly enjoyed our afternoon. Wonderful service and excellent food. I’ve since recommended your establishment to others. Keep up the good work!

RW
RenegadesWife
Edmonton
1 review
Dined on February 25, 2021
Overall5food5service5ambience5

The food was outstanding and all the staff were extremely hospitable, attentive, and kind - especially our server Steve. He was amazing with us and with all 4 of our kids. Would absolute recommend!

TC
TrevorC
1 review
Dined on February 22, 2021
Overall5food5service5ambience4

Excellent food and service. Menu printing too small.

OT
OpenTable Diner
Edmonton
1 review
Dined on February 21, 2021
Overall5food5service5ambience5

Service was fantastic

JC
JaniceC
Edmonton
1 review
Dined on February 20, 2021
Overall3food3service3ambience1

the decor is pretty dated and the food was not as good as it used to be. Likely would not go back

s
steakhouse
Edmonton
1 review
Dined on February 15, 2021
Overall2food1service2ambience1

There was not enough staff in the restaurant to do their jobs properly. i don't blame the server, rather management. ALL of our steaks were undercooked and the sides had only the bare minimum. Not worth the large amount of money spent here.

B
Bai96
1 review
Dined on February 15, 2021
Overall2food2service2ambience1

After hearing positive recommendations we decided to book a reservation for a date night. The table location was not great, but better then the table beside us that was sat in a corner without any light source. Food was okay, but definitely not worth the price. And while the server was polite, it was hard to get any service. I suspect this is just due to reopening during the pandemic, so hopefully will improve as things get figured out but it was a quite disappointing this time around.

KS
KentS
Edmonton
1 review
Dined on February 14, 2021
Overall4food4service4ambience3

Food and service was good. The venue is in need of renovations though. Out dated interior, there is still signage from the previous restaurant that was in the space and the furniture & carpet is worn out. A bit of a disappointment after being in some of the newer Sawmills.

T
Taylor
1 review
Dined on February 14, 2021
Overall5food5service5ambience5

Amazing food and drinks! 10/10 would recommend to anyone!

JR
JaswinderR
1 review
Dined on February 14, 2021
Overall1food1service3ambience1

First and last visit at this location, inspire of pre booking still has to wait 25 minutes for a table and when we got one it was in a makeshift sitting. Felt like we were sitting in an old smelly damp banquet hall turned into a restaurant. You guys should not book off can’t offer proper seating to your guests. The food was tasteless and supremely overpriced.. Booked sawmill because i had a great experience at sawmill capilano location but i was so disappointed and that too on Valentine’s Day.

SS
SheriS
Edmonton
1 review
Dined on February 14, 2021
Overall1food1service3ambience3

Valentine’s Day dinner. Was disappointed in the quality of the food. No seasoning. Just boiled veggies with nothing on them. The steak also had no seasoning and pretty boring. Was excited to go out since covid has put a damper on life. Wish we had bought our own steaks and had dinner at home.

ZG
ZachG
1 review
Dined on February 14, 2021
Overall2food1service2ambience1

Me and my fiancé wanted to have a nice dinner out on Valentine’s Day for the first time in a while. The sawmill wasn’t our first choice but everything else was booked up. So we looked up there menu before we booked knowing full well what we wanted and how much it was going to be. We arrived at the restaurant and were given a special Valentine’s Day menu and the prices for the food were double that of which were on there regular menu for the same food. I asked the waiter if it was some sort of couples deal so for two meals you pay this price and that’s why it was almost double he explained to me that it wasn’t and that I also couldn’t just order off the regular menu. So I proceeded to pay 120$ for two meals rather than the 60$ it would have been normally. I had never eaten at the sawmill before so I wasn’t sure at that point about the quality of the food and with high hopes I waited for my very expensive food to arrive. When it came my jaw literally dropped there was more plate than food I received a teeny tiny piece of steak that was over cooked and I kid you not 4 slices of carrots and no not whole carrots but slices of carrots. They didn’t even bring the fries out and for each side dish I had ordered I had to remind them to bring it out. Though the food service sucked the waiter was kind I just felt bad cause at the end of the night my minimum %tip it allowed me on the machine was an extra 35$ On an already 150$ overpriced meal. I opted out of tipping by percentage and gave an extra 10$ at the table he waited needless to say I will not be returning to the sawmill worst restaurant experience I’ve had

W
Woodie
1 review
Dined on February 14, 2021
Overall5food5service5ambience4

Great menu, excellent quality . Nice to eat out for a change

LB
LindaB
Edmonton
2 reviews
Dined on February 14, 2021
Overall5food5service5ambience5

Thrilled with food, service & ability to be out for a special occasion. Thank you to all of the staff - extra guidelines in place which is a challenge- for making our dinner experience special! People ... get out there & support restaurants (specifically Servers)!
I’m a nurse so my comments are unbiased - thank you!!!

AM
AdamM
Edmonton
5 reviews
Dined on February 14, 2021
Overall3food3service3ambience3

Not great, staff was rushed and plates were sloppily presented. Spent over $150.00 and didn't even get offered bread to start. Had to split a topper feature for our steaks, which was tacky.

Bill was given as a piece of paper, not even presented in a billfold. Won't be back.

CR
ChadR
1 review
Dined on February 14, 2021
Overall4food5service5ambience4

Our experience at sawmill south was amazing. The ambiance in the restaurant was great because u could actually carry a conversation with your guest. The manager on shift was very pleasant to accommodate any questions we had about the menu or anything else. Our server was very pleasant and always had a smile on. Definitely will be heading back.

J
Jperepeletza
1 review
Dined on February 13, 2021
Overall1food1service1ambience3

Made reservations. Got placed in the lounge... then got moved. Didn’t get appetizer we ordered. The steak I’m pretty sure was still twitching came out bloody rare when we ordered medium. Won’t be back

DM
DianeM
Edmonton
1 review
Dined on February 13, 2021
Overall1food3service1ambience2

We had a reservation for 6 PM to celebrate Valentines Day
We were sat at table and then waited approximately 15 min to get acknowledged
We then waited 45 min for appetizers
Managed to get one cocktail but didn’t get a second one until we complained to the manager. He tried to tell us that they were having challenges as they had just reopened. Did not want to argue with him but they have been open since Monday and they would have known how many reservations they had....just very poor planning and lack of organization.
Finally got our meals at 7:30. They were fine.
We weren’t asked if we wanted dessert or coffee.
Paid our bill and left at 8 PM at which time there was a crowd of people waiting at the door to get in.

LH
LynneH
Edmonton
1 review
Dined on February 13, 2021
Overall4food5service5ambience4

Considering it was Valantines weekend and the first Saturday reopening after Covid restriction it was very well organized. The food and service was excellent. My only issue was the Valentine menu was not explained to us we thought the price was for two . Will definitely be back in the near future.

LF
LoriF
Edmonton
8 reviews
Dined on February 13, 2021
Overall4food4service4ambience4

Just a note that seating people with reservations was a little chaotic due to them only being open for a few days for dine-in after the last lock down. They seemed a little out of practice. There were two or more staff seating people and they seemed a little confused about which tables were open and which were occupied. And it was Valentine's Day weekend to add to the busyness. The phone was ringing off the hook, and they were putting out curbside pick up orders as well. All in all the food and service was very good for our table given the stress they were under. Our appetizer and food order first went to the table beside us, but was easily redirected to us. I was told that the table we were seated at is not usually on the floor plan, so might have added to the confusion. Prime rib was tasty, cooked properly and the sides were hot and flavourful. Good job all round.

OT
OpenTable Diner
1 review
Dined on February 13, 2021
Overall4food5service3ambience3

Felt like the service was a little over baring at first then by the end there was no service. The server had taken payment for half the table and then left the table for almost 10 minutes I had to flag down the manager to finish our payment. Main meals also took quiet a while to come out. Food was very good, the manager also gave us a dessert because we were celebrating a birthday which was very nice.

D
Denis
1 review
Dined on February 13, 2021
Overall2food3service1ambience3

Food was good unfortunately service was bad . Staff were very apologetic due to them reopening starting issues. Staff issues obviously will go back later when staff gets added.

JP
JeffP
1 review
Dined on February 10, 2021
Overall1food1service5ambience1

Are fault for going opening week. Should of waited for the fresh lobster instead of the pre lock down inventory! Knowing what lobster should taste and texture should be! They were very understanding at Calgary trail location. Very much appreciate for realizing that meal was not up to standards or quality.

OT
OpenTable Diner
Calgary
1 review
Dined on December 12, 2020
Overall3food1service5ambience3

I found the price of the food in way matches the standard of the food you were selling on our visit. $45 for 3 slices of carrot and 1 floret of broccoli and a 1 inch slice of sweetcorn with a fillet steak is a bit much if I'm honest. That and the fact that my wife and myself had to share 1 portion of fries between each other that was delivered 5 minutes after the steak had arrived seemed wrong too. A total bill of $160 for couple of steaks and starters and sharing fries I actually consider to be extortion. The service was ok I can't fault that and I've been to buffet at that Sawmill and that was amazing but if your trying to serve Keg style food and prices I would suggest you get Keg qualified chefs that actually deliver that.

JK
JeanneK
Edmonton
2 reviews
Dined on December 12, 2020
Overall3food5service1ambience3

We have been to the Sawmill many times, but this time we did not even get any bread before the meal. Everyone around us got bread except us, so I asked the waiter why he did not bring bread and he said he was too busy - which was not an acceptable answer.
I don't think we will go to the Southside location again.

FAQs

Sawmill - South does offer delivery in partnership with Uber Eats. Sawmill - South also offers takeout which you can order by calling the restaurant at (780) 437-5616.

Sawmill - South is rated 4 stars by 1102 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.