Santé

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1. C

   Crosspointer

   Washington DC

   3 reviews

   5.0

   3 reviews

   Dined on January 20, 2023

   overall5food4service5ambience5

   Good Mediterranean menu with excellent service in a location ideal to access Wash DC.

   SantéResponded 4 days agoWe appreciate you taking a moment to rate us and your experience at Sante! We look forward to earning a 5 in all categories as we share your feedback in earning a 4 for food. Join us again soon!

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2. FG

   FrankG

   Richmond

   5 reviews

   vip
   5.0

   5 reviews

   Dined on January 7, 2023

   overall5food5service5ambience5

   We returned to stay at the Ritz to celebrate our anniversary and a birthday. Return vist to Sante was awesome, as it was a year ago. The pork chop is very good. Has a great ambiance with fantastic Mediterranean food. Excellent service. Great corner table. Thank you!

   SantéResponded on January 14, 2023FrankG, Thank you for taking the time to give us a five star review! We are so happy you chose to spend two specials occasions with us, we will be happy to reserve a corner table for you anytime!

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3. C

   Char

   Washington DC

   54 reviews

   vip
   3.0

   54 reviews

   Dined on January 6, 2023

   overall3food4service3ambience5

   Our party of four included a vegan, pescatarian, meat-eater and one who likes it all so we were not an easy group. We ordered four different appetizers to share and four entrees. Although the restaurant wasn't busy, the service was slow and unattentive. Some dishes were great (loved the citrus on the olives, hummus and the branzino) while others were good but not remarkable (shrimp saganaki, scallops, cauliflower entree). I do recommend you check the bill carefully. We asked to split it 50/50, but both couples were charged the full tab, which was quickly corrected.

   SantéResponded on January 14, 2023Char, Thank you for taking the time to write about your experience. We take our guest feedback very seriously and someone from our restaurant team will be contacting you directly to speak more about your experience.

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4. MB

   MikeB

   Washington DC

   2 reviews

   5.0

   2 reviews

   Dined on January 1, 2023

   overall5food5service5ambience5

   High tea was an experience ,I enjoyed my company while not having to hear other conversations.the staff was well suited for the experience I would recommend this to everyone I know

   SantéResponded on January 6, 2023Thank you for your five star review, we can't wait to see you again!

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5. VA

   VAresident1

   Washington DC

   16 reviews

   5.0

   16 reviews

   Dined on January 1, 2023

   overall5food5service5ambience5

   New Year’s Day!

   SantéResponded on January 6, 2023Happy New Year's! Thank you for your five start review and we look forward to seeing you again!

   Report
6. s

   stephans

   1 review

   1.0

   1 review

   Dined on January 1, 2023

   overall1food1service1ambience2

   Seated at 9:20 PM for NYE fixed price $129, 5-course meal. By 12 Midnight to ring in the New Year we had only been served an 'amuse bouche' and soup. We left. How Ritz-Carleton could allow their reputation to be so damaged by such restaurant mis-management is beyond me. Never going back, ever.

   SantéResponded on January 6, 2023Stephan, I want to thank you for taking the time to write about your experience you had with us. I am very sorry we did not meet your expectations and would appreciate and opportunity to connect with you offline. Feedback is important to us and the only way we can improve.

   Report
7. HZ

   HelenZ

   Washington DC

   1 review

   1.0

   1 review

   Dined on January 1, 2023

   overall1food1service1ambience1

   I was there for New Years Eve experience, and everything beginning from service and ending with food quality was extremely disappointing. Waiters appeared rushed with a vibe “don’t you dare to ask for anything”. So we didn’t. Food was atrocious, cold soup, boiled oysters(instead of grilled), burned and overcooked fish. You can get better food from a frozen dinner. And at the end, they unceremoniously included 20% service charges, and had a nerve to expect tip after that. Also, be aware there is a local and state tax of 10% at that location. I don’t think we’ll be going back.

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8. AS

   AllieSallieW

   Raleigh

   1 review

   3.0

   1 review

   Dined on December 31, 2022

   overall3food3service4ambience5

   For 2 for early dinner NYE. Lobster bisque was sub par, dinner portion was largely veggies with three well prepared lamb pops but everything was sitting is a huge puddle of au jus. Dessert was amazing and had amazing presence. Over all 6 courses was good but half of the experience/ courses fell short of my expectation. I would be happy to visit again for dinner but not for a multi-course night/ special occasion.

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9. h

   hbmortster

   Boise

   16 reviews

   4.0

   16 reviews

   Dined on December 31, 2022

   overall4food4service5ambience3

   We enjoyed the 6 course prix fixe meal on NYE and enjoyed the food but felt did jot meet our expectations for a Ritz - Carlton restaurant because, although the food was good - it wasn't anything special.

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10. JL

    JordanL

    Washington DC

    1 review

    2.0

    1 review

    Dined on December 31, 2022

    overall2food2service4ambience4

    Super overcooked and chewy seafood, no flavor in anything. Shocking

    SantéResponded on January 6, 2023Thank you for your honest feedback, we take our guest feedback very seriously and have addressed this matter with our culinary division.

    Report
11. DO

    DeborahO

    Charleston

    20 reviews

    vip
    5.0

    20 reviews

    Dined on December 30, 2022

    overall5food4service5ambience4

    Many of the foods were marvelous. The open faced cucumber was pretty but bland. The presentation was on point. Two people in our party did not like their teas and we probably should have asked to have them replaced. The service was lovely. Perhaps a pianist would have enhanced the ambiance.

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12. SL

    SharonL

    Washington DC

    10 reviews

    vip
    5.0

    10 reviews

    Dined on December 29, 2022

    overall5food5service5ambience5

    Outstanding service. The ladies were so friendly and accommodating. Food and ambience at the teddy bear tea were wonderful. I will be back again.

    SantéResponded on January 14, 2023SharonL, we want to thank you for taking the time to give us a five star review! We are so happy you enjoyed the teddy bear tea and will be back again! We hope to see you during our Cherry Blossom Tea in the spring!

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13. JS

    JoyS

    Washington DC

    2 reviews

    2.0

    2 reviews

    Dined on December 29, 2022

    overall2food2service3ambience2

    I was disappointed with the Holiday Tea. Not worth the price. Also as another reviewer noted the ambiance and decor was nothing special, not festive at all. It guess what was I expecting, it's a hotel restaurant.

    SantéResponded on January 14, 2023JoyS, Thank you for taking the time to share your feedback. Please know that we take our guest feedback seriously and will be reaching out to discuss how we can exceed your expectations upon the next time.

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14. AM

    AshleyMarie

    Washington DC

    8 reviews

    5.0

    8 reviews

    Dined on December 28, 2022

    overall5food5service5ambience5

    We went for Holiday Afternoon Tea. The tea was delicious, as well as the tea sandwiches and baked goods. Our waitress was very friendly and good about recommending different teas. We tried the blue eyes and chai teas. Both were great! Highly recommend this experience! We will definitely be back!

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15. OT

    OpenTable Diner

    Washington DC

    3 reviews

    5.0

    3 reviews

    Dined on December 27, 2022

    overall5food5service5ambience5

    Very pleased with the food and the service. We went to the holiday tea my daughter’s birthday and she said it was her best birthday ever! Thank you for making her feel so special!

    Report
16. S

    Sylvia

    1 review

    4.0

    1 review

    Dined on December 27, 2022

    overall4food5service4ambience3

    I’m glad I went to Sante. The food is made from scratch. The speed of serving is a bit slower than I expected. The servers are nice though. The interior design is mediocre. Overall good. I might go again.

    Report
17. MM

    MichaelM

    1 review

    1.0

    1 review

    Dined on December 25, 2022

    overall1food1service1ambience1

    I went here for Christmas dinner. It was awful. The food was greasy and cold. The wait staff, though polite, didn’t even replace the used flatware. The ambience is poor and the restaurant was empty. It was really a disappointment for a restaurant that is located in a Ritz Carlton. There were only two of us and a 20% “service fee” was tacked onto the $100 per person price fixe and they had a blank space for a gratuity. At any price, this restaurant is not even worth your time.

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18. D

    Debbiedoesdctoo

    Washington DC

    134 reviews

    vip
    2.0

    134 reviews

    Dined on December 25, 2022

    overall2food2service2ambience2

    Nothing special about this Christmas meal. Very disappointing.

    Report
19. S

    Sonny

    Baltimore

    13 reviews

    vip
    5.0

    13 reviews

    Dined on December 25, 2022

    overall5food5service5ambience5

    Exceptional service and great restaurant for dining. Hostess, very polite and friendly.

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20. y

    yummytummy

    Washington DC

    34 reviews

    vip
    5.0

    34 reviews

    Dined on December 23, 2022

    overall5food5service5ambience5

    Wonderful!

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21. H

    Happydiner1

    Washington DC

    6 reviews

    5.0

    6 reviews

    Dined on December 20, 2022

    overall5food5service5ambience5

    I took my 6-year old granddaughter to the Christmas Tea. The food was delicious (kids and adult food), the atmosphere throughout the Ritz was festive, and she was thrilled with the sparkly Teddy Bear that was waiting at her place. The staff engaged very sweetly with the kids. Fun experience and nice memory!

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22. LG

    LauraG

    Richmond

    1 review

    4.0

    1 review

    Dined on December 18, 2022

    overall4food5service5ambience4

    Holiday tea with my daughter and granddaughter. The dainty tea cakes both sweet and savory were excellent as was the service. Our waiter was so attentive to us. I was a bit disappointed with the room set aside for the occasion. It’s nothing special, nearly utilitarian for this festive season, not in keeping with the expectations for events at the Ritz Carlton.

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23. RW

    RuthW

    New Orleans

    9 reviews

    5.0

    9 reviews

    Dined on December 17, 2022

    overall5food5service5ambience5

    Celebrate my love birthday. Everything was wonderful! Our dinner was excellent, Kim our server was great.

    Report
24. OT

    OpenTable Diner

    San Francisco

    1 review

    3.0

    1 review

    Dined on December 12, 2022

    overall3food5service2ambience4

    Terrible service but very good food.

    Report
25. RE

    RachelE

    Washington DC

    1 review

    vip
    2.0

    1 review

    Dined on December 11, 2022

    overall2food3service1ambience4

    The waitress never checked on us to refill drinks. She did stop by to tell us that we couldn't have outside food. We had a small box of chocolate on the table. We had ordered a lot of food, so it seemed a little ridiculous. Each soda or cup of tea is $8. Overall, I don't recommend Sante.

    Report
26. LW

    LeighW

    Washington DC

    4 reviews

    5.0

    4 reviews

    Dined on December 11, 2022

    overall5food5service5ambience5

    Tea was exquisite and the food was delicious!

    Report
27. L

    Laney

    1 review

    5.0

    1 review

    Dined on December 8, 2022

    overall5food4service5ambience4

    Great experience for holiday tea! The hostess and servers are amazing and and created a fantastic experience.

    Report
28. MM

    MMA65

    Washington DC

    26 reviews

    5.0

    26 reviews

    Dined on December 4, 2022

    overall5food5service5ambience5

    Very friendly staff, quiet ambiance and nice decor, but most of all great tasting food.

    Report
29. BE

    BethE

    1 review

    5.0

    1 review

    Dined on December 3, 2022

    overall5food5service5ambience5

    We had a wonderful experience! I have allergies, and the staff was so very accommodating. I was able to eat delicious options created by the chef! Thank you for a lovely afternoon!

    Report
30. NM

    NikkiM

    Dallas

    1 review

    4.0

    1 review

    Dined on November 29, 2022

    overall4food3service5ambience4

    Great restaurant and the food tasted amazing. The braised short ribs was the best I ever ate. The lamb skewer came out cold. The server bought out bread that I didnt eat. Didn't ask if I wanted it. I was charged for the bread 6$. The main dish serving plate came out hot and i was not warned almost as if the food was warmed up on the plate. I would eat here again but only if i stay at the hotel.

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31. DD

    DinnerDiva

    Jacksonville

    5 reviews

    4.0

    5 reviews

    Dined on November 24, 2022

    overall4food5service4ambience4

    Excellent presentation of food & quality. Very good service. Ambience was nice, but for $95 per plate & $72 for a decent bottle of wine, Santé should at least have placed table cloths on the table and sat us in the main dining room, instead of the bar area. For two people, our bill came to over $345, which included a required 20% tip. I would recommend to anyone who doesn't mind paying high prices.

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32. NL

    NancyL

    Richmond

    2 reviews

    5.0

    2 reviews

    Dined on November 24, 2022

    overall5food5service5ambience5

    It was perfect!! Our waiter Ishmael was wonderful as the rest of the staff. Food was exceptional & plentiful. We visit Arlington quite frequently & will definitely go back. Highly recommend…..😊

    Report
33. M

    cM1814

    1 review

    1.0

    1 review

    Dined on November 24, 2022

    overall1food2service1ambience5

    Staff was pleasant. Service was extremely slow although the restaurant did not appear busy. Spent the majority of our time waiting for food.

    Report
34. F

    Foodie123

    Washington DC

    41 reviews

    vip
    5.0

    41 reviews

    Dined on November 24, 2022

    overall5food5service5ambience5

    Had a wonderful Thanksgiving dinner at Sante. The food was delicious and the service impeccable. Our party of six enjoyed it immensely. We were welcomed as if we were long lost relatives. Just had a great time and will return soon.

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35. RK

    RoshyK

    Washington DC

    13 reviews

    vip
    5.0

    13 reviews

    Dined on November 22, 2022

    overall5food5service5ambience5

    Came for happy hour to meet and catch up with a friend and look forward to returning. I called before arriving to find out about parking and was happy to hear I could utilize the Ritz’s valet service in front of the building. My entree was the day boat scallops and they were lovely. Service was on point. Can’t wait to return.

    Report
36. AS

    AllysonS

    1 review

    5.0

    1 review

    Dined on November 19, 2022

    overall5food5service5ambience5

    We come here often and the it’s because of the service and staff, outstanding every time. We had a group of 7 stay here over the weekend and all were completely satisfied. We’ll be back again soon!

    Report
37. G

    Groupof6

    1 review

    5.0

    1 review

    Dined on November 17, 2022

    overall5food5service5ambience5

    All the food was delicious and also very attractively presented. Very personable staff as well.

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38. D

    Delighted

    Washington DC

    7 reviews

    vip
    4.0

    7 reviews

    Dined on November 17, 2022

    overall4food4service5ambience4

    Noisy and crowded in every dining room.

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39. BR

    BRMJAM

    Seattle

    6 reviews

    vip
    5.0

    6 reviews

    Dined on November 11, 2022

    overall5food5service5ambience5

    Terrific and delicious dinner for me and guest. We loved our waiter. Very kind and supportive. Quiet in back dining room. Hotel Ritz Carleton Pentagon City a beautiful place to stay. Metro. Taxis always there. Hug shopping mall attached. Great fun. Parking easy.

    Report
40. TB

    TB7698

    Washington DC

    6 reviews

    vip
    3.0

    6 reviews

    Dined on October 29, 2022

    overall3food4service3ambience4

    The space is nice, and we enjoy the afternoon tea service, and this was our first time for dinner service here. The staff was friendly and the food was flavorful. The steak and salmon were both cooked to desired doneness perfectly. My only issue was how long it took to get our food. Our reservation was at 6 and our food didn't come out until 650. With a play to catch at 8, we didn't have time to enjoy our anniversary dessert. I don't know if that is their normal turnaround time, but we will definitely pad more time in the schedule if we do dinner at Sante and a show again.

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