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Santaella, San Juan, PR

Santaella

4.8 (4013)
$31 to $50
Puerto Rican
219 Cll Canals, San Juan, PR 00907

Make a reservation

2 people
11:00 PM
Booked 36 times today
Experiences are available.

About this restaurant

  • Good for special occasions
  • Great for creative cocktails
  • Hot spot
Chef José Santaella refined his culinary expertise with top chefs like Ferrán Adrià, Eric Ripert, and Gary Danko. His years of apprenticeships and a thriving catering career led to opening *Santaella* in Santurce’s La Placita Marketplace. The restaurant offers a rustic yet elegant atmosphere, with exposed brick walls, Edison lights, an indoor garden, and a stylish bar. Chef Santaella creatively combines local and international ingredients, crafting Puerto Rican nouvelle cuisine. The tapas-focused menu features favorites like ahi tuna skewers, goat cheese quesadillas, crab-topped ‘alcapurrias,’ and foie gras terrine with fruit jelly. Known for its vibrant ambiance, *Santaella* also boasts one of the island’s best cocktail bars, with expertly crafted drinks by its skilled mixologists. Praised as a culinary treasure in San Juan, *Santaella* impresses with "amazing food," "exceptional service," and "top-tier cocktails." Ideal for special events or memorable evenings, it’s a must-visit.

Additional information

  • Dining style
    Casual Elegant
  • Price
    $31 to $50
  • Cuisines
    Puerto Rican, Contemporary Latin, Cocktail Bar
  • Hours of operation
    Lunch Tue–Fri 11:30 am–5:00 pm Dinner Tue–Sat 5:00 pm–11:00 pm Sun 5:00 pm–10:00 pm
  • Phone number
  • Payment options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Executive chef
    Chef José Santaella
  • Catering
    For Caterings, please contact: https://santaella.tripleseat.com/party_request/26218
  • Private party facilities
    For Group Dining Inquiries please visit our website at: https://santaella.tripleseat.com/party_request/26218
  • Delivery & takeout
  • Neighborhood
    San Juan
  • Cross street
    La Placita de Santurce
  • Parking details
    Santaella has valet parking thru Valera Parking ($10) and there are also two public, paid parkings nearby.
  • Public transit
    Stop #19. Bus lines: A5, B21, M3, B16
  • Additional
    Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Takeout, Wheelchair Access, Wine
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Experiences

  • Large Group Prix Fixe Menu

    $125.00 per person

    Prepaid

    Multiple dates available
    Enjoy a delicious selection of dishes perfectly sized for your group. Select from a variety of dishes to create your custom Santaella 3-course prix fixe menu. Visit our menu section at santaellapr.com to view our group menu options or email us at reservations@santaellapr.com with any questions. Once booked, we will follow up with you to select desired menu. Group menus are required for parties of 11 or more guests. THIS EXPERIENCE IS NON-REFUNDABLE.
    Large Group Prix Fixe Menu Photo
  • Late Night Bar Access

    Multiple dates available
    Bar Access - only for drinks @ bar! Kitchen closed.
  • Rooftop Experience

    May 4, 2025 - Jul 27, 2025
    Azotea by Santaella is a chic rooftop bar and restaurant in San Juan's Santurce district, set above the renowned Santaella Restaurant. Known for its relaxed, stylish open-air setting with cityscape and sunset views, Azotea attracts locals and tourists alike. The menu spotlights Puerto Rican-inspired dishes with international influences, featuring fresh seafood, light, shareable plates, and creative cocktails, including Puerto Rican twists. With a curated wine and beer list, lush decor and music. Azotea delivers a vibrant nightlife experience ideal for romantic dates, group outings, or scenic relaxation. Sunday Menu on the Rooftop: https://www.josesantaella.com/azotea-menu/
    Rooftop Experience Photo

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What 4,013 people are saying

Santaella reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.8
4.8 based on recent ratings
  • 4.8Food
  • 4.7Service
  • 4.7Ambience
  • 4.5Value

NoiseModerate

Loved For

  • Caribbean

    Puerto Rican

  • Caribbean

    Most Booked

  • Puerto Rico

    Puerto Rican

  • Puerto Rico

    Most Booked

Review summary

AI-generated from verified diner reviews
Santaella offers a "fantastic dining experience" in Puerto Rico with "amazing food, service, and ambiance." The menu features creative Puerto Rican fusion dishes and "superb handcrafted cocktails." Guests rave about the "amazing service," particularly from standout servers like Gabriel and Eduardo. Reservations are essential for this "Puerto Rican culinary gem."
4,013 Reviews
  1. Cleny VIP

    New York City1 review

    4.0

    Dined 1 day ago

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Glad I got a chance to dine at Santaella - main dining space was closed but we enjoyed the rooftop.

    Is this helpful?

  2. Jennifer VIP

    San Francisco Bay Area30 reviews

    3.0

    Dined 2 days ago

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 2
    We booked Santaella but were sent to the rooftop partner restaurant because it was a Monday. The menu was limited compared to Santaella. The food was tasty, notably the lamb albondigas with harissa and the alcapurrias with crab. The noise level was excessive, with extremely loud music coming from several bars playing diverse but equally deafening genres. Poor Steve Perry's angelic voice was drowned out by heavy bass and modern Autotuned dreck.

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  3. Grace VIP

    Greater Boston11 reviews

    5.0

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    This place is amazing! We were visiting from Boston and we all agreed this is the best in PR for sure!

    Is this helpful?

  4. Edda VIP

    Caribbean20 reviews

    4.0

    Dined 4 days ago

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Goat cheese quesadillas were fire and service was AMAZING. Bread pudding was incredible.

    Is this helpful?

  5. aziza

    New York City7 reviews

    5.0

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Definitely recommend for a fine-dining experience when visiting Puerto Rico!

    Is this helpful?

  6. Arielle

    New York City2 reviews

    5.0

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Amazing dining experience for food, service, and ambiance!

    Is this helpful?

  7. jam

    Dallas - Fort Worth2 reviews

    1.0

    Dined on June 30, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    We made a confirmed reservation for Santaella through OpenTable for a Sunday evening, fully expecting the celebrated experience of this renowned restaurant. However, upon arrival, we were shocked to discover that the restaurant had been completely replaced with a new concept, new staff, and an entirely different menu — with zero on OpenTable I Instead of apologizing for the confusion or taking even a moment to acknowledge the error, the staff tried pin the blame on us for not “reading the signs.” That is an outrageous excuse when our reservation, photos, and confirmation all clearly indicated Santaella — not whatever new place has taken over the location. Their attitude was dismissive, petty, and frankly unprofessional. They offered no accommodation, no apology, and no courtesy. It is unacceptable to mislead paying customers with a bait-and-switch situation, then gaslight them for showing up in good faith with a valid reservation. Be warned: if you book “Santaella” through OpenTable, you may walk into a completely different restaurant run by people who refuse to own up to their lack of communication — and who will treat you as the problem if you dare to question it. Shame on this management team for their arrogant and condescendingg handling of loyal diners. We will never return Also, instead of acknowledging their error, they fired back with a smug, sarcastic reply — completely unprofessional. That kind of attitude comes straight from the top, and it shows they have no interest in learning from mistakes or making things right. It’s a shame, because no matter how nice the décor is, you can’t fix a restaurant with leadership that refuses to own up to its flaws. Respect goes both ways, and they clearly haven’t figured that out.
    SantaellaResponded 7 days ago
    Oh wow — thank you for the breaking news! Yes, the restaurant isn’t open Sundays… just like it clearly says everywhere during the booking process (but hey, reading is hard). And yes, your reservation was very clearly for the rooftop — the one with the different menu, different staff, and, wait for it… the OUTDOOR part. We didn’t sneak you up there in the middle of the night with a blindfold. It’s not a plot twist — it’s a rooftop. 🌇 But hey, next time we’ll include smoke signals, carrier pigeons, and a Broadway musical to let you know. Thanks for the feedback!

    3 people found this helpful

  8. Theresa

    Charlotte4 reviews

    5.0

    Dined on June 28, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We LOVE this restaurant! The food is amazing, the ambience is warm and modern, and the service excellent. We come to Puerto Rico 3-4 times per year to visit family and we always look forward to dining at Santaella every time. Highly recommend!!

    Is this helpful?

  9. Lorimar VIP

    Houston20 reviews

    4.0

    Dined on June 28, 2025

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 3
    Eduardo was our server and he was great! Attentive, recommendations right on. It makes the restaurant stand out. The restaurant was packed so the noise level was substantial. The cocktail I had was outstanding Lady Bullet since I’m a bourbon lover! excellent food and service.

    Is this helpful?

  10. Alex

    Caribbean3 reviews

    5.0

    Dined on June 28, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Experience was fantastic from valet parking service and food.

    Is this helpful?

FAQs

Santaella offers delivery in partnership with Uber Eats. Santaella also offers takeout which you can order by calling the restaurant at (787) 722-7600.

Santaella is rated 4.8 stars by 4013 OpenTable diners.

Santaella does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

  1. Home
  2. United States
  3. Caribbean
  4. Puerto Rico
  5. San Juan

Make a reservation

2 people
11:00 PM
Booked 36 times today
Experiences are available.
Google Map for Santaella

219 Cll Canals, San Juan, PR 00907

Additional information

  • Cross street
    La Placita de Santurce
  • Neighborhood
    San Juan
  • Hours of operation
    Lunch Tue–Fri 11:30 am–5:00 pm Dinner Tue–Sat 5:00 pm–11:00 pm Sun 5:00 pm–10:00 pm
  • Price
    $31 to $50
  • Cuisines
    Puerto Rican, Contemporary Latin, Cocktail Bar
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Santaella has valet parking thru Valera Parking ($10) and there are also two public, paid parkings nearby.
  • Public transit
    Stop #19. Bus lines: A5, B21, M3, B16
  • Payment options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Executive chef
    Chef José Santaella
  • Additional
    Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Takeout, Wheelchair Access, Wine
  • Delivery & takeout
  • Phone number
  • Catering
    For Caterings, please contact: https://santaella.tripleseat.com/party_request/26218
  • Private party facilities
    For Group Dining Inquiries please visit our website at: https://santaella.tripleseat.com/party_request/26218
Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card
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