Saltine

4.6
1126 Reviews
$30 and under
Seafood
Enjoy the region's finest fresh seafood in the sophistication of Saltine. A street level seafood restaurant in Downtown Norfolk, Saltine offers a chic, airy space for diners to savor seasonal shellfish, seafood and spirits. Enhancing the locally-sourced menu, the restaurant's black distressed millwork, old-world detailing, and mosaic tile floors blend historical authenticity with modern elegance that flows from the dining space to the bar. Exposed brick hints of the historic Decker building and large globe lighting offers an ambient vibe.
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Mother's Day Menus & Specials

Dine in
Starting May 9, 2021

Thank you for Choosing Saltine! As Mother's Day is a day that we are in high demand, we observe a 1.5 hour time limit for all parties to allow all guests to enjoy themselves for our Brunch. We look forward to serving you!

What 1126 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.5
food
4.6
service
4.6
ambience
4.2
value
Noise · Moderate
90% of people would recommend it to a friend
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OT
OpenTable Diner
Houston
4 reviews
Dined 3 days ago
Overall5food5service5ambience5

The food was excellent! Great service

OT
vipOpenTable Diner
New York Area
2 reviews
Dined 4 days ago
Overall5food5service5ambience5

Made last minute brunch reservations and we ended up with a terrific afternoon at Saltine. They were understaffed and the manager took incredible care of us.

K
Kate
Charlotte
8 reviews
Dined 5 days ago
Overall5food5service5ambience5

Saltine never disappoints!! The food is super fresh and absolutely amazing! The staff is so friendly! Last night Autumn was our server and she was awesome!

OT
OpenTable Diner
1 review
Dined 6 days ago
Overall5food5service5ambience5

It was nice and the place was very exquisite.

s
vipswmona
Richmond
69 reviews
Dined 6 days ago
Overall5food5service5ambience5

Love sitting on the patio at saltines. I had the crabcake sandwich which is delicious and my partner had the rockfish special which looked beautiful and he said was very tasty. Our server, Brian, was Knowledgeable and friendly. Highly recommend.

RD
vipRocioD
Washington DC
2 reviews
Dined on April 8, 2021
Overall5food5service5ambience5

I’ve been to fine dining establishments in the DC metro area, was here for business and This had to be the best food from start to finish each item we tried was perfection. Their cocktails, I had old fashions, oysters, she crab soup, walnut salad and the Alaskan crab legs. My partner had the ribeye it was also amazing. Can’t wait to have a work trip excuse to come back here and dine

CO
CatherineO
1 review
Dined on April 8, 2021
Overall5food5service5ambience4

Everyone, including my friend who is a gourmet cook, was very impressed with the food. The service couldn’t have been better. It was a warm afternoon so we sat outside which was very pleasant and not noisy at all.
The only downside was valet parking was not available. Hopefully when we
return, it will be resumed

CO
CamiO
Las Vegas
1 review
Dined on April 7, 2021
Overall3food3service5ambience5

Everything was good except for the chicken mojo I ordered. It was too dry to eat. The manager did take it off of the bill though.
Service was great.

OT
OpenTable Diner
San Francisco
1 review
Dined on April 6, 2021
Overall1food1service1ambience1

Waiter brought out main course for my guest and then my appetizer. Then my food showed up after my guest was done eating.

KP
KPat
Richmond
2 reviews
Dined on April 6, 2021
Overall3food2service2ambience5

it took a long time for us to get drinks. they weren't cocktails, just regular glasses of wine. the food was not great and was overpriced

JR
JenR
1 review
Dined on April 5, 2021
Overall3food4service1ambience5

The food was good, better before COVID. Our server basically ruined a special evening out with friends. There was an assistant who was immeasurably better and we tipped him separately. Love Saltines and hope things get better.

R
vipRisktkr
Richmond
15 reviews
Dined on April 4, 2021
Overall4food4service3ambience4

We went for my bday lunch. Food is typically very good. Service can be a problem and has been a problem in the past. This time the burger my husband ordered came with cold fries. We are not being picky...they were just lukewarm at best. She grabbed the fries, but by the time new fries arrived, he was done and I was almost finished with my salad. Btw, they arrived in a to-go container to ensure they would stay warm???
So we sat and ate fries. The waitress didn't seem overly apologetic. We weren't looking for a discount or free stuff, maybe just something more than indifference. The wine came out warm, but this is always a problem. If you order a white wine from the wine list, the chances are high that it will not be chilled. Ask for extra ice so you can chill quickly at the table. I will go back because generally speaking the food is great and atmosphere good. You just to be prepared to deal with the service issues...

OT
OpenTable Diner
Richmond
9 reviews
Dined on April 4, 2021
Overall4food4service5ambience4

Easter Sunday brunch was yummy! Incredible service by "Eric." He was fantastic...funny
...extremely personable & completely on top of everything! Will REQUEST him the next time we're there. Host...possibly the Manager that seated us was great as well.

WN
WNP3
Richmond
1 review
Dined on April 4, 2021
Overall4food3service4ambience4

Lovely setting and friendly service but possibly they were overwhelmed for an Easter brunch -- the service was a little slow and the food preparation was not up to the quality we have experienced in the past here. Most disappointing were the poached eggs which came out cold and over-cooked. Then, halfway through the meal, the loud emergency horns began blaring and continued for nearly 15 minutes. We were told that this happens often and that we should just ignore it -- maybe it's time to get maintenance involved!

MB
vipMarcyB
Richmond
5 reviews
Dined on April 4, 2021
Overall5food5service5ambience5

Food was delicious and drinks were great. Service was very friendly and attentive. We have been here almost every time we visit Norfolk because it never disappoints.

OT
OpenTable Diner
Richmond
2 reviews
Dined on April 3, 2021
Overall1food2service1ambience3

Bartender was trash we sent the drink back twice and it still was wrong only doing brunch here nothing else

CA
vipCarmenA
Richmond
9 reviews
Dined on April 3, 2021
Overall5food5service5ambience5

Food and service was excellent! Loved the flavor of the food and the atmosphere was very inviting. Servers were very hospitable. I will be coming back again!

OT
OpenTable Diner
Philadelphia
1 review
Dined on April 2, 2021
Overall1food2service1ambience3

The bartender Cam was AMAZING! Showed a lot of awareness and was extremely attentive to us. However the actual server took away the menu immediately after our starters making the assumption that we did not want an entree. Did not ask us if we wanted a drink. Very disappointed in our server as the bartender even had to assist us with my entree order since my initial order was under cooked grits and over cooked shrimp. Will not come back.

OT
OpenTable Diner
Richmond
1 review
Dined on April 1, 2021
Overall5food5service5ambience5

Had a great time. People our age are probably not used to going to hotel restaurants, although this was common practice for fine dining years ago. I would not say this is a good restaurant for a hotel. It is just a great restaurant that happens to be in a hotel. Great ambience, great food, everything I would want in a downtown venue for a great date.

GG
vipGumboGal
New York Area
33 reviews
Dined on March 31, 2021
Overall3food3service5ambience3

We went for Happy Hour oysters as advt on Open Table. Something about Covid so no oysters. Discounted drinks not available for most well brands. Oh well, it’s not about the money. It’s about getting introduced to a restaurant we’ve not been to because we can check it out low risk, right? We had a rezzie there for dinner anyway. The server, Anne and busser were stellar. They had pride in their work and worked hard to please, which they did. We tried a broiled oysters appetizer which was stupid. The oysters (we should know better) shriveled up to nothing and were served on the half shell with melted cheese. Calamari app was ok. They did the fried banana peppers right, but everything came out super fried and crumbled before you could get it to your mouth. Caesar salad was very good. Ultimate crab cake was also very good, enough to share.

OT
OpenTable Diner
Richmond
1 review
Dined on March 31, 2021
Overall4food4service5ambience4

The food was very good, our waiter was very attentive, but the patron next to us was on her phone the whole time with coarse language which detracted from our experience. It was nice to have the restaurant open to the outside dining area also, even though we chose to eat inside.

OT
vipOpenTable Diner
Washington DC
7 reviews
Dined on March 29, 2021
Overall3food5service3ambience3

Got an outdoor table at 5, which was when they opened. The day before had been windy so the table umbrellas were tipped over and still laying on the ground. There was glass shattered in random areas around where they sat us. It was clear they hadn’t attempted to clean up from the day before. Would not return.

CM
CMbaye
1 review
Dined on March 28, 2021
Overall1food1service1ambience1

It was way too expensive and I service was horrible

NY
NYCAT
Richmond
1 review
Dined on March 28, 2021
Overall3food3service3ambience3

Brunch review. Food was very salty, not bad, but not particularly great. Avocado toast turned out to be a guacamole toast, pancakes and waffles were fine, but grilled cheese was cold (and salty!). bright spot was the she crab soup, but then again, with that amount of cream (and salt!), what could possibly go wrong? Place is beautiful but over decorated in nautical style, which makes it feel a bit fake like a theme restaurant like Hard Rock Cafe. $2 mimosas sound attractive but it's a very watered down mimosa: you can barely taste orange or sparkling wine.

F
vipFcmartin3rd
Richmond
24 reviews
Dined on March 27, 2021
Overall4food5service4ambience5

Our server was inexperienced, not familiar with the bar and forgot to add one of our orders. But she was very polite, and no doubt will improve as she gains experience.

I
Izzy
Washington DC
8 reviews
Dined on March 26, 2021
Overall5food5service5ambience4

This is my go-to place in downtown Norfolk for a nice dinner. The food is always excellent and the ambiance was great. The service was exceptional this time in particular.

SF
SusanF
Washington DC
1 review
Dined on March 25, 2021
Overall4food3service4ambience4

Nice location but food was a little pricey. I guess it was "normal" for a hotel restaurant. The food is good but not anything special. I would go back if friends requested to meet here but probably would not recommend. In a nutshell, Saltine is okay but nothing special.

CT
ConnieT
1 review
Dined on March 23, 2021
Overall5food5service5ambience5

Excellent place to eat. Great food. Great service. Fantastic ambiance.
No loud noise. Actually can have a great conversation. Highly recommend this restaurant

B
Browns
Raleigh
1 review
Dined on March 23, 2021
Overall5food5service5ambience5

Great atmosphere. One of our favorite places to eat when we are in town. Love the oysters on the half shell. Great happy hour prices on drinks can’t wait until food prices return.

JM
JennyM
Richmond
1 review
Dined on March 21, 2021
Overall1food3service1ambience1

This was the worst experience we’ve had in some time at a restaurant and certainly not up to Saltines standard, or at least as we remembered it. We repeatedly had to speak with the manager due to very inattentive unprofessional service, long wait times for food, orders showing up incorrectly and then with no attention to correct, or not showing up at all. It was clear the server had no experience, nor did the busser who came once to rudely clear the first course and then never showed up for other courses so we cleared our own. What’s worse is despite several conversations with the manager - he never stepped in to correct nor did he ever come to the table to check on us. Saltines has always been a favorite of ours but given the current experience we recommend choosing someplace else to celebrate your special occasions with family and friends.

OT
OpenTable Diner
Richmond
3 reviews
Dined on March 21, 2021
Overall4food4service3ambience4

Food overall was great! We were a little blindsided by the price of the oysters. Quality did not match price. Their waffle are fantastic though!

CJ
ChristopherJ
Richmond
1 review
Dined on March 20, 2021
Overall4food4service4ambience5

We dine for dinner, the food was very good. Our choice for dinner was fresh lobster and the snapper. The ambiance is very nice and enjoyable.

OT
OpenTable Diner
Richmond
1 review
Dined on March 20, 2021
Overall5food5service5ambience5

Love Saltine

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OT
OpenTable Diner
Washington DC
5 reviews
Dined on March 20, 2021
Overall1food1service1ambience5

Very rude staff’s

AM
AnitaM
1 review
Dined on March 19, 2021
Overall5food5service5ambience5

Great food and great service. Would recommend to every. I had salmon and my husband had chicken. It was delicious.. we will be returning!

D
Donnajean
1 review
Dined on March 16, 2021
Overall5food5service5ambience5

Great place to dine especially for entertaining business partners and clients.

TH
TyronzaH
1 review
Dined on March 13, 2021
Overall5food5service5ambience5

We love seafood!! The food was great and for the service, very prompt!! Highly recommended.....end of story!!

T
vipTamara
Washington DC
24 reviews
Dined on March 13, 2021
Overall3food3service3ambience4

Visiting from out of town. Overall it was ok. The raw oysters were great. Everything else was average.

CR
CharlieR
Washington DC
2 reviews
Dined on March 13, 2021
Overall5food5service5ambience5

Great food, great atmosphere combined with excellent service.

b
vipbattgrrl
Houston
4 reviews
Dined on March 13, 2021
Overall5food5service5ambience4

All raw and cooked fish and seafood dishes were fresh and excellent. Service friendly and efficient. Spacing is bar seating good for distance from other diners and low noise level. Host staff curt :/.

FAQs

Saltine offers takeout which you can order by calling the restaurant at (757) 763-6280.

Saltine is rated 4.6 stars by 1126 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.