Saltine

4.4
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749 Reviews
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$30 and under
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Seafood
Enjoy the region's finest fresh seafood in the sophistication of Saltine. A street level seafood restaurant in Downtown Norfolk, Saltine offers a chic, airy space for diners to savor seasonal shellfish, seafood and spirits. Enhancing the locally-sourced menu, the restaurant's black distressed millwork, old-world detailing, and mosaic tile floors blend historical authenticity with modern elegance that flows from the dining space to the bar. Exposed brick hints of the historic Decker building and large globe lighting offers an ambient vibe.
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What 749 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.3
food
4.4
service
4.5
ambience
4.0
value
Noise · Moderate
90% of people would recommend it to a friend
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RW
New York Area
5 reviews
Dined 4 days ago
Overall4food5service5ambience4

I enjoyed the meal in its entirety we had a great time

OT
1 review
Dined on January 8, 2020
Overall5food5service5ambience5

We always love Saltine! It’s a phenomenal spot for date nights, a work dinner, or anything in between. The service is always spot on and the food is delicious. Can’t say enough positive things about our experience here.

OT
Richmond
7 reviews
Dined on January 3, 2020
Overall3food5service5ambience1

Food was excellent. Service was very good. Drinks were just ok. I didn’t like the seating arrangement. I prefer other resturants on Gramby where the seating is not as close together as Saltine. Felt like we had dinner with a bunch of strangers. For us, it’s not just about the food but the overall experience. Probably won’t go back

AS
1 review
Dined on December 29, 2019
Overall3food3service3ambience4

This restaurant is pricy and elegant, however, the tables are very close together. We were seated next to a workstation where servers were putting dishes away, and that was loud. We were also uncomfortably close to the table next to us. Our server was great, but another service member hovered around, taking plates when we were barely finished. The food was good, but I expected more for the money we paid, like more space, quiet, and less hovering. I was disappointed by it since this is special occasion dining for us

S
Richmond
18 reviews
Dined on December 28, 2019
Overall5food5service5ambience5

Have visited Saltines many times and it seems that this restaurant consistently improves! Food was delicious as was the service. Our server Jarrett provided outstanding service, we informed him that we were attending a show in town, he timed our dinner perfectly.

HW
Richmond
1 review
Dined on December 28, 2019
Overall5food5service5ambience4

The food and service was great.

OT
Richmond
3 reviews
Dined on December 27, 2019
Overall3food2service5ambience5

We had been wanting to try Saltine. The calamari was over fried and the sauce too spicy to eat. I ordered the crab cake dinner. The crab cakes were so so. The succotash and potatoes took up most of the plate which made this entree over priced. My husband ordered the fried shrimp appetizer with a side of fries. The shrimp were over fried. The fries came in a huge salad bowl and were not very warm. This was over priced as well. Huge disappointment.

OT
Las Vegas
1 review
Dined on December 25, 2019
Overall2food2service3ambience5

Did not have the whiskey on the menu.
Prons were not fresh.
Requested steak to be medium rare and it came out wrong and oversalted. Only took two bites.

OT
1 review
Dined on December 25, 2019
Overall3food4service2ambience2

My family went on Christmas day with 2:45 reservations. We were seated in s semi private room (that was a plus) but the party of 8 next to us were very loud (not the restaurant’s fault). There were not many people seated yet the food took a very long time. I don’t mind a wait if the dishes ordered require a lengthy cook time but Salmon, Prime Rib Melt, Seafood Pasta, Brussels sprouts and fries shouldn’t take 40 minutes. Bianca, our waitress was very pleasant and attentive after our food arrived. The food was pretty good however some of the items ordered were an up charge that we were not made aware of so a $21.00 salmon meal w/2 sides ended up being almost $28.00 instead of the $21.00 listed (pricey for a lunch meal). I typically tip at least 20% but I left a 16% tip (not bad for a $143.00 tab). It killed me to do it but I figured it wasn’t our waitress’ fault. Was it horrible? No. Would I go back? Maybe. I like to give a business a second shot just in case it was a fluke.

SM
New York Area
3 reviews
Dined on December 25, 2019
Overall2food2service2ambience3

Disappointing and expensive.

Went on Christmas Day, after being told, by telephone, that they would be serving a Christmas dinner. They were, but not until the evening.

My mother and I decided to stay and order what we could, since just about nowhere is open in Norfolk on Christmas Day. We ordered from their regular lunch menu.

My mother, 90, ordered a beer, and the waiter plunked down the bottle without asking if she wanted a glass. Rookie move. My mother flagged down various staffers for about five minutes before someone finally brought her a glass.

We split oysters Rockefeller, which had the seafood flavor cooked out of it, giving us the idea we were eating cheese on the half shell.

My blackened rockfish was served with fingerling potatoes, despite the menu showing sweet potatoes. Both items were excellent, a served piping hot. The accompanying vegetable was, to my horror, succotash. Seriously? What is this, a 2-bit diner serving up veggies from the freezer?

My mother's cup of crab soup was too salty. Her oyster po-boy was all right.

Appetizer, one drink a piece, and two unspectacular lunches: 72 bucks before tip. Not worth it at all.

I'm amazed at the stellar reviews this place gets. Hey, it was Christmas, maybe they were saving the big effort for the night's dinner, maybe a staffer or two called out, who knows. That's not for me to figure out. For whatever reason, this was my experience.

I don't plan on dropping money in this establishment again.

D
Richmond
1 review
Dined on December 22, 2019
Overall4food3service4ambience3

Well prepared food. Good service. A nice mix of fine dining and a chain restaurant feel. Large portions. Consistent quality.

OT
Richmond
1 review
Dined on December 21, 2019
Overall2food3service4ambience4

We went for the Gingerbread brunch. We paid $25 a person for 4 of us, and they did not even ask to see our tickets. We were supposed to get a tour of the kitchen according to the information and work with the pastry chefs. They literally gave us one gingerbread kit from Target and sat us at a long table. Absolutely a waste of money. The brunch was good, but certainly did not make up for the disappintment of the Gingerbread house

LB
1 review
Dined on December 21, 2019
Overall3food3service4ambience4

Overall it was just ok. It was pricey for the quality of the food. Loved the atmosphere but I had just expected it to be better. Slightly disappointed ☹️
I will say the coffee was phenomenal!

C
1 review
Dined on December 21, 2019
Overall5food5service5ambience5

Very tasty brunch menu and at a very reasonable price.

a
Richmond
17 reviews
Dined on December 15, 2019
Overall5food5service5ambience5

Outstanding food, always friendly and helpful service, and a fun cocktail list. If you're a bourbon drinker, there are plenty of great and creative drinks to choose from.

OT
Las Vegas
10 reviews
Dined on December 15, 2019
Overall5food5service5ambience5

Great experience

B
Richmond
2 reviews
Dined on December 14, 2019
Overall2food4service1ambience4

This was our second time dining at Saltine. Our first dining experience in October 2019 was fantastic. Our recent dinner engagement on 14 December 2019 to celebrate my wife & daughter's birthday started down hill from the beginning. Upon our arrival we were informed that our 6:30 pm table reservation was not ready due to the kitchen being backup. We were not seated until 7:05. We ordered appetizers upon being seated and it took 50 minutes to arrive at our table. During our long wait we contemplated walking out several times but ultimately decided to remain since it was a birthday celebration for my wife & daughter. Our waiter kept informing us of the backlog challenges the kitchen crew was facing. We were not informed about what was causing the kitchen backlog but it definitely had a domino affect on our dining experience and that of several other clientele that evening. Upon finishing our appetizers it took an additional 35 minutes before our dinner was served. Our meals were well prepared and we enjoyed tasting each others entrees once our food finally was served.

Once we were finished eating our meals one of the managers came to our table without being prompted and apologizes for our delayed seating and extreme delay of being severed. We were expecting the standard compensation of free desserts/drinks for our inconvenience. We were pleasantly surprised to have my party of four entire meal compensated.

We chart this experience up to a challenging evening for the team members at Saltine and would still highly recommend Saltine to family/friends.

PM
Washington DC
3 reviews
Dined on December 14, 2019
Overall2food1service5ambience1

I made reservations for a large party seating in separate tables, which was okay, but when we arrived, they had us wait 30 minutes before they seated us the reason for the wait they ran out of menus. Okay? Then we waiting over an hour and a half for a meal came out they said the kitchen was backed up. Okay? Then they asked us to move our table so that they can room for more guests to be seated, which we did they didn't even offer to compensate us for moving. So we asked the manager for a free bottle of wine, and he ignored us. So then we ordered a round of drinks and told them that we are not paying that is when they took the drinks off our bill. Plus, the oysters were very dry, not good at all. I had high hopes, but this Saltine seafood is just okay.

OT
1 review
Dined on December 13, 2019
Overall5food5service5ambience5

Great food and holiday vibe. Happy Guly recommend.

OT
1 review
Dined on December 7, 2019
Overall4food3service5ambience4

Chicken was over grilled and fries was slightly cold but overall my server made up for it all

C
1 review
Dined on December 7, 2019
Overall3food1service2ambience4

I checked the website info and made reservation. When we got there they said the kitchen is closing in 10 mins. But they let us made reservation? Very disappointed. We sat and made an order, a very quick one to fix such as lobster roll. The sandwich was very soggy and the fries are very cold. I can’t believe I had this experience since it’s talk of the town.

OT
1 review
Dined on December 5, 2019
Overall5food5service5ambience5

We are new to the area, so we asked Open Table for a recommendation for my husband’s birthday dinner. Saltine was a fabulous choice. From appetizer (calamari) through entrées (scallops and branzino), to the surprise dessert (no spoilers, but great fun), the food, service (Martin), and total experience was perfect. We could not have made a better choice.

T
1 review
Dined on November 30, 2019
Overall3food3service4ambience4

The food was good but it was a bit pricey. There were small offerings of seafood with a lot of sides. Four scallops and a lot of rice for $32.00.

JE
Richmond
2 reviews
Dined on November 30, 2019
Overall4food4service3ambience4

Our service was very slow. The waitress was excellent, but we were left alone for long periods of time needing beverage refills, waiting on our food, etc. Maybe it was an off night? The food was very good. I don't think we'll be returning anytime soon when in need of a date night.

RW
Las Vegas
2 reviews
Dined on November 30, 2019
Overall5food5service5ambience5

Great service and excellent food! Have already told others to visit!

OT
Washington DC
3 reviews
Dined on November 29, 2019
Overall4food4service2ambience2

Slow service
Waiter took 20 minutes before telling us they were out of a dessert
Loud music
Overall meh

KM
1 review
Dined on November 23, 2019
Overall5food4service5ambience5

Great waitress! Best oysters in Hampton Roads! Incredible atmosphere and decor! Overall new favorite place!

J
Naples
3 reviews
Dined on November 21, 2019
Overall5food5service5ambience4

Great food and presentation with fun ambiance. Delicious creative cocktails, but you will pay 13-15 dollars per drink.

ND
Richmond
6 reviews
Dined on November 21, 2019
Overall5food5service5ambience5

The food was great and service even better. The special dessert bomb was awesome.

CA
Richmond
1 review
Dined on November 19, 2019
Overall5food5service5ambience5

Food and service was amazing! Not a very big fan of the rye rolls served with dinner, but they were very fresh. Will visit again 😉

CB
Houston
6 reviews
Dined on November 15, 2019
Overall1food2service1ambience3

Terrible! Had a reservation for six but due to special occasion had to add three. Accordingly we arrived early. With clearly visible empty tables and statements from us that we would split up, the manager insisted on keeping us 15 past the reserved time. Most of our party left in disgust. Amateurish and infantile behavior on the part of management. Go elsewhere !!

SO
New Orleans
3 reviews
Dined on November 11, 2019
Overall3food2service5ambience5

Wahoo entree was under cooked. They agreed but instead of cooking a new piece they recooked the original piece. Not very good. They gave us a discount but I would have preferred they start over with a new filet.

RU
Las Vegas
4 reviews
Dined on November 11, 2019
Overall4food4service3ambience4

One of the waitresses a young blond girl, I don’t remembre her mame, we asked her to bring some crackers and her answer was: it is not my table and didn’t bring them.

WZ
1 review
Dined on November 10, 2019
Overall2food2service1ambience3

Our first visit this past summer was AMAZING and that’s why we returned. Our visit this time was AWFUL! Our server was slow and didn’t know the menu. Example would be when my son asked what kind of fish Wahoo was and she said it wasn’t thick or firm like a sword fish and was an ok fish. When we got it, it was thicker than a swordfish and definitely firm. My son liked the Wahoo although it was a bit dry. My whole lobster had no flavor and lots of water which was strange being I asked for broiled. Lobster Mac and cheese was just ok and the same for the risotto. Not much clover in either. The lobster Rockefeller appetizer was very good. We went at least 20+ mins between times of seeing our server or having her check in with us. Finally at the end we asked another server if we could get our check after finishing our dessert and sitting and waiting again. This other server was quick to get our check and apologized for our server saying she had several tables seated in the last 30 mins. I told her our server hadn’t been by in awhile and being we were in the corner booth by the kitchen doors I would think it would be easy to check on us. She took my credit card, processed it and came back apologizing again for our server. Our server never came by herself even though she walked into the kitchen at least 3 times after we got our check dropped. I normally tip at least 35 to 40% on good service even if we didn’t like the food. I tipped 15% which I can’t even tell you the last time I’ve ever tipped under 20% for bad service but the fact she didn’t come back to drop our check or pick it up etc...was the reason for 15% The final thing was our free 2 hr parking in the hotel garage. Because our server was taking way to long we ended up being at almost 3 hrs and had to pay some towards parking. Not a big deal but when a restaurant isn’t busy on a Sunday night, dinner should be done easily in 1 1/2hrs.
Our next visit to Norfolk, we may give your restaurant a 3rd try.

EM
Washington DC
1 review
Dined on November 10, 2019
Overall1food1service1ambience2

Never have I had such a poor dining experience. The “fresh” rockfish tasted like bleach. The salad was so overly vinegary it was inedible. The burger was overcooked but edible. The server didn’t bring lemon, mustard, ketchup etc. despite repeated requests. I don’t recommend this restaurant to anyone.

OT
Bath
1 review
Dined on November 9, 2019
Overall4food4service4ambience4

Food was great and plentiful. Staff friendly and good value. We’ll go back.

OT
Richmond
1 review
Dined on November 9, 2019
Overall5food5service5ambience5

Martin was an amazing server

TR
Philadelphia
2 reviews
Dined on November 9, 2019
Overall4food4service4ambience4

We went with a party of five. The food was great, the drinks even better.

i
Washington DC
3 reviews
Dined on November 8, 2019
Overall5food5service5ambience5

Our server was fantastic. Our experience was wonderful. From the moment we walked in to the moment we walked out.

OT
Richmond
1 review
Dined on November 8, 2019
Overall5food5service5ambience5

We had a great experience at Saltine for my in-laws 50 th wedding anniversary. Our server, Nichole was excellent. The food was wonderful and the dessert to celebrate the anniversary was amazing!