Saltgrass Steak House - Metairie
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Sick staff prohibited in the workplace
Never been here. Loved the upgraded version of Texas Roadhouse. Server was kind and it was her first day on the floor so she wasn’t as attentive because she was learning. Drinks were not refilled very regularly. One order came out way before everyone else’s did. Then two other orders came out and a wrong order for the third. So it had to be redone . Sad that the fourth meal came out and the rest of us were already done. Manager did come to talk to us but two hours in a place to eat because meals didn’t come out together and then we had to wait on the last meal because they mixed it up in the kitchen. Not a great first impression. For sure.
Our server was very attentive friendly and always made sure we were all satisfied with our order.
Went for my daughter’s Birthday. Had a really bad experience, mostly due to the waiter. Wrong order brought several times. Never refilled drinks, he Took long breaks and continued to complain that he was trying to catch up. Food was good and manager was good
The waitress was amazing. She was engaging and made us feel so welcome. They had a limited menu but still have you choices.
The place was inviting.
Tender Steaks perfectly cooked to order. Shoestring onion rings. Sides delicious. Wonderful server.
WORST EXPERIENCE I'VE EVER HAD ! BAD SERVICE, COLD FOOD, AND WAS THERE FOR 3 HOURS !
I’ve been there twice the service and food is always good
We didn't even eat here - we entered at the time of our reservation and couldn't find a single person working there. The host stand, bar, restaurant -- empty. The entire place smelled like a bad brand of disinfectant so we would have left anyway but it was shocking that not a single human being was around at 2:30 in the afternoon.
My experience was great as always. I’m there at least once a week and have not been disappointed yet. We’ll be back soon
My 12 oz Rib eye steak was very tough and my baked potato was not hot but warm.
My waiter was very nice. I expected a better quality of meat. I will tell my friends that ask my opinion that your place is average.
I love everything. Definitely going back. Good food, good service, good drinks.
The food came out warm and not at the temperature they should have. Our previous visit to the restaurant was not so great, which is why we decided to take a break. We hadn’t visited in a few months, and decided to try again, but the experience wasn’t too much better this time.
I had a great time eating here. Great service good food.
Chain restaurant. Nothing great to speak of other than fair prices and large portions. Food just not that good.
Good customer service and great food. We enjoyed the waiter and his patient.
We are finding that too much salt is being used on steaks. Love the Caesar salad dressing!! And best thing you did was start using Open Table for reservations. Wish you had a better dessert selection.
The food was perfection! Our waitress was such a sweetheart, and handled every request wonderfully, and with 10 of us, with multiple food allergies, and picky eaters, there were many! She even managed to get the music turned down a bit for us due to one of our autistic family members, to help prevent a meltdown! Thank you for that!
Unfortunately, there was nothing we can do about the obnoxiously loud party that was sitting adjacent from us, but things were wonderful once they left. We had a splendid birthday celebration for my daughter! We will definitely be back!
Thank you for doing everything you can to make our visit a pleasant one! The steaks were the best I have ever had!!!!!
Great service, great food, great cocktails! Our party of 17 had a great experience!
I love the Caesar salad/dressing! And the bread and whipped butter. 💜
Our 3rd time dining in..and it still offers delicious food and good customer service. We reserved a table and got sat in 2 minutes upon arrival. Still my number one steak place.
My son’s 19th Birthday Celebration was Amazing!
Not up to standard, I expected more. We was not impressed.
Booking ahead was the best! On our way there, I received a text telling me my table was ready and when we arrived we walked right in and sat down. The location very busy at that time. The staff and service was excellent.
No complaints what so ever. I’ve been here over 12 times I just want them to bring the boudin balls back.
It was good but had to have our food remade because it was way too salty.
Our waiter/Jason/Jacob was outstanding. Fast, friendly and a consummate professional. Everyone enjoyed their entrée.
Overall the food was good. Big portions so we were all able to take extra home with us.
The staff was pleasant but like all restaurants these days, they seemed a bit short-handed (10 min to be "noticed" by someone to be walked back to the table where my party was waiting and a long wait for the food to come out)
The environment - cold and loud. The A/c was cranked on high and I swear the bathroom was 10 degrees colder.
The ambience was loud with lots of kids running around and making noise so if you're not into that, you might want to skip this place.
But overall, the experience was good....
Our server, Kelsie, was outstanding. We appreciated her attention to detail.
Truly enjoyed our meals . I plan to visit again real soon.
Hostess was very busy, even though the restaurant wasn't too busy. I could not tell if it was an experience issue or if the restaurant was short-staffed. She was pleasant in a hurried way.
Our server Trey was F-A-B-U-L-0-U-S. He was attentive and friendly but not overbearing.
I had the Gulf Coast Shrimp and Steak (6 oz) with Macaroni & Cheese with a wedge salad. My wedge salad was not great -- that's the bad. The only bad. The server comped it, which was nice and unexpected. The rest of the food was oh so good. I did not leave a morsel on the plate. I also had the cheesecake and when it came out I decided I would only eat half. Well! It disappeared so fast. I kept trying to slow down and savor that great taste but I couldn't slow down, it was so good.
This is now one of my go to restaurants!
Me and my family enjoyed the service and food was delicious and came out fast we‘ll definitely be back
Trey was awesome! Didn’t have to ask for refills, was on top of his game!
The food and service was great. A great place to go.
43rd wedding anniversary
Was expecting a little bit more upscale restaurant..disappointed to find out its just anoter chain. Food was ok service ok. Hostess unorganized. All in all just mediocre
Wonderful menu, although a little hard to read, probably just me.
Outstanding job of service.
The service is always great. I love their fried pickles and peppers but we only got 4 peppers and the rest pickles! :(
Server initially unfriendly, later she warmed up a little. One of our entrees did not come complete with what had been ordered. We had to bring it to the attention of the staff member that brought it to the table!
First impressions were not good. Hostess was not truthful about call in reservations booked through the app. I repeated the process and was told to wait outside. We left 30 minutes after our reservation time. We were 1 hr before closing and hostess was ready to leave apparently. The date was March 27 , 2021 8:30pm
You can order delivery directly from Saltgrass Steak House - Metairie using the Order Online button. Saltgrass Steak House - Metairie also offers delivery in partnership with Postmates and Uber Eats. Saltgrass Steak House - Metairie also offers takeout which you can order by calling the restaurant at (504) 780-2668.
Saltgrass Steak House - Metairie is rated 4 stars by 54 OpenTable diners.
Saltgrass Steak House - Metairie does offer gift cards which you can purchase here https://www.landrysinc.com/giftcards/default.asp.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.