Salt + Marrow Kitchen
***Sunday Dinner service will be held in the Salt & Marrow Parlor Bar
We had clams and an order of homemade chips for appetizers. They were both very good. The entrees were shrimp and grits and steak and potatoes. The steak was over cooked, but everything else was wonderful. We had attentive service throughout the meal. I think the food and price are at a great value.
The shrimp and grits were delicious. The prices are high
Maurice- Thank you for the 5 stars!
This place has potential. They've designed the space to be very upscale, and they have tried to create a menu that reflects that, but the execution on the menu just isn't there. The service was great. The wait staff and manager were on top of things and we're really professional. Also, the roasted chicken breast was delightful; however, almost everything else was sub-par. If they were to get a consultant to come in and help them with their recipes, they could potentially have a wonderful restaurant. But when you have "risotto" that is really yellow rice with peas, or when you have pretzel bites that are deep fried until they are burned, it leaves a lot to be desired.
We will likely give them another try in 6 months or more once they've had time to get things together a bit more, but not for now.
Marshall- We are glad to hear that you believe our service was great. Our Chef and culinary team are currently revamping our menus for the upcoming fall season. We hope you do decide to try us again once the new menus launch. We will continue to do our best to reach our potential. Thank you for your feedback.
What a wonderful experience. Food was delicious, you have to try the Pork Tomahawk...beautiful presentation and well flavored. Overall surprisingly affordable for the service, ambiance and quality of food. Would highly recommend this location for business or personal dining. Great new restaurant with a really cool wood fired grill.
DCDiner - Thank you so much for leaving us your wonderful feedback. We really appreciate it! Please stop by again soon!
Delicious and great service. Adrian was a fantastic server.
Donnie- Thank you so much for the 5-star review! We will definitely acknowledge Adrian for his wonderful customer service skills. We are happy to hear you had a delicious and great dining experience with us. Hope to see you again soon!
We went for our 20th wedding anniversary and as my wife put it, "Does not disappoint!" Our server Andre was attentive and quite enjoyable, he recommended the tomahawk pork chop and the short rib. Oh my gosh were they good! Wine prices were reasonable, quite a selection and they did not skimp on the fill. Dessert was adequate, we had the ice cream and cake, it wasn't bad, but just good. Finished the night on the rooftop for a drink and a sunset. We had fun, thanks so much!
ClintG- We hope you had a wonderful 20th wedding anniversary with your wife! Thank you for recognizing Andrian and we will definitely make sure to acknowledge his excellent customer service skills. We appreciate your feedback and please keep us in mind for other special occasions as well!
Over priced. $40 steak was tough with no flavor. Tuna steak was well done and should have been rare.
The overwhelming smoke and odor made my eyes water for several days and had a nagging cough.
BetsyL- We are sorry to hear that the food and atmosphere did not live up to your expectations. Our fantastic culinary team utilizes the Grillworks which is a premier wood-fired grill that is found only at the Salt and Marrow Kitchen within the CSRA. If we knew your dishes were not to your liking we would have definitely remade the orders without any hesitation. If you decide to give us another shot, we recommend our outdoor patio seating to avoid any smoke the exhaust fan does not capture.
Awesome service, food, and ambience!!!
Thank you so much for the 5-star review! We will definitely give Adrian the recognition he deserves. Hope you stop by again to see us in the near future.
The parking situation was very annoying with the game next door. We had to park in the garage on the top of the hill and figure out our way there. We eventually found a shuttle, but that would have been helpful info on here or the website. Especially since it was still 99 degrees out at 5 pm. The food was great, REALLY great, but the service was just ok. We were the only party there and there were still large gaps between ordering the various parts of our meal. Then, when another party came in, it was much worse. The restaurant was beautiful and the drinks were also quite good. I would definitely go back, but I hope the service is better next time.
Hello, We apologize for the inconvenient parking situation. We are currently working on the parking situation during game days and we will update the website to put up directions to help our customers get to our establishment. We are sorry to hear your service did not meet your expectations. Please let us know the next time you decide to come by and we will make sure to deliver better service.
We had a reservation on Saturday 7/20 to celebrate my wife's birthday. We enjoyed drinks at the rooftop bar and had an exceptional dining experience - the service was impeccable (Tamara) and the meal was outstanding. Thanks, Lizzie and your entire staff, for making it a special evening!
We appreciate the 5-stars! We will definitely acknowledge Tamara's service skills and glad to hear our team nailed it during your dining experience. Thank you for choosing us to celebrate your wife's birthday. Hope she had a wonderful birthday!~
I was expecting more and better food
amsws, we appreciate you giving us your feedback, but we're sorry if your meals didn't live up to your expectations. While our dishes are all prepared with the freshest ingredients, if it didn't feel that way when you tried your dinner selections, then you haven't had our best. Please give us a call (803-349-8401) at your earliest convenience and ask to speak with our Food & Beverage Manager, Vince Johnson. Thank you and we hope to hear from you very soon.
It was my 35th Birthday!!!
Happy Birthday!! Thank you for celebrating with us here at the Salt & Marrow Kitchen!
Chef knocked certain dishes out of the park during our visit. The shrimp and grits may be some of the best in the Augusta area. The Short Rib was equally fantastic. My NY Strip was overcooked to my specification (I asked for Medium Rare-to-Rare but it came out a solid Medium) but I don't believe this to be the fault of the kitchen. It simply died in the window.
Salt and Marrow's issue at this stage is their front-of-house. Service was painfully slow. There were two other tables in the dining room other than ours, but our server was nowhere to be seen. The front of house manager seemed to be frantically running around in what seemed to be a very calm pre-rush environment.
With the talent behind the line, I am excited about the future of this spot- and look forward to it being a powerhouse in finer-dining scene here in the CSRA. I just REALLY hope that they can get a handle on front of house quickly.
We enjoyed our dining experience immensely. I was disappointed that there were not more salad offerings and thought the menu could offer a few casual dishes like gourmet burgers, for example. The menu is a little fancy for Greenjackets game nights if you're trying to get that crowd. Prices are fine and food was wonderful but I think they're missing on attracting a broader group
BeverlyS- Thank you so much for you feedback. We appreciate it and we will take this into consideration for when we recreate the fall menus. We hope you decide to dine with us again.
Everything was great. The staff, venue, food, service was perfect!!
Thank you so much for the 5-star review! We are glad to hear that your dining experience with us was great!
My wife and I celebrated our 11th Wedding anniversary at the restaurant
Our waitress was Wendy. It was just wonderful professional a true experience
KavenH- Thank you so much for leaving us a 5-star review! We will make sure to acknowledge Wendy for her excellent customer service skills. Congratulations on your 11th Wedding Anniversary and we hope you decide to dine with us again for other occasions as well.
This was my first visit. I will be back. First, let me say that Adrian was awesome. We had trouble navigating to the restaurant through the baseball traffic. We called the restaurant for help and he was incredible: clear, friendly, patient and a great sense of humor. When I arrived the smell from the kitchen was awesome! Adrian was also our waiter and the service was excellent. Food was great. I highly recommend this place.
Karla- Thank you so much for taking the time to leave us a 5-star review! We will definitely make sure that Adrian gets the recognition that he deserves from your lovely review. We genuinely appreciate your support.
My wife and I visited Salt+Marrow during a quick weekend escape. Environment was noisy as it was a very open space just off the hotel lobby and bar. My wife had shrimp and grits which was really good. I had the salmon which I would have rated really good had I not tasted the shrimp and grits which was far better. I was really interested in their low country boil special but it was all you can eat and the price was ridiculous. I would have been happy to just have one serving at a reasonable price. I had read some reviews about lack of service but my experience was at the other end of the spectrum. Just wanted them to leave me alone. Seemed there was someone different asking me a question with every bite. The location is not convenient and parking here is atrocious. Streets are narrow and are made even more narrow with on street parking. On street parking was free when we visited but it is clear they are getting ready to start charging as they had meters installed which were not turned on yet. It's right between a minor league baseball stadium and a large apartment complex with on street parking only. There is a parking garage across the street. There is nice walking path along the river that my wife and I walked down after dinner. Far better places to eat in North Augusta/Augusta that are easier to access without having to find or pay for parking.
Thank you for dining with us. I am glad that you and your wife enjoyed the Fish/Shrimp and Grits entree. I would like to apologize for the street parking. As the city of North Augusta grows, there will be a few challenges with space. The city is making the proper adjustments to include another parking deck in the area, so that retail and hotel guests are not affected. We look forward to you coming back on another special occasion,
I cannot express how impressed and how much I love our visit for our anniversary. It was our first time there and will most definitely go back. Price was on point and worth it and our waiter Adrian wowwwwww was outstanding. We got a glass of champagne on the house for our anniversary the experience was awesome!!!! Please go
TonyM- Thank you for spending your anniversary with us. I am excited that you enjoyed your evening. I will definitely share this comment with Adrain, I'm sure he will be excited as well.
It was okay. The drinks were watered down. The food was just ok (kale & apple salad, pork meatball small plate). I’ve had far better food and drinks at Craft and Vine or Finch and Fifth. Paid about the same. The only plus was the rooftop bar. Drinks were worse up there.
NicoleA- Thank you for dining with us. I would like to apologize about the cocktails you received. This is not the usual response I get about our drinks. I will work with our bartenders to ensure that everything is up to par.
First time visiting and was very enjoyable, will return. My meal was good and two co-workers also enjoyed theirs so we’ll return.
ChadH- Thank you for dining with us. I glad to hear that you enjoyed your meal. We look forward to you coming back on another special occasion.
Tasty food and friendly staff.
The decor could be more inviting perhaps. We like the service and go frequently for lunch.
Angela- Thank you so much for the 5-star review! We look forward to seeing you next time for lunch. We appreciate the support!
Always inviting and accommodating. Lizzie is the best!!!
Unique menu with plenty of options. The food was very good. Service was good as well.
We had the worst service for my husbands birthday dinner. The server only came to our table three times and was given a automatic gratuity due to the party size. Which I believe was the reason she ignored us. The food was not great. They over cooked 5 out of 5 steaks. Drinks were not refilled. We waited over an hour asking to pay our bill. We spoke with the manager about the service. No apology and no response.
Charity- Thank you for taking the time to speak with me yesterday. I would like to extend a heart-felt apology to your husband and your party for the experience that you received. I will use your experience as a training tool to ensure that we are giving the best food and service experiences here at Salt & Marrow Kitchen.
Simply Outstanding!! When I walked in and smelled the wood grill I knew it would be special. When I tasted the food that was cooked over the wood burning grill I knew I had found my new favorite restaurant. Will be back often
BruinsDiner- Thank you so much for your 5-star review! We look forward to seeing you again!
Pleasantly surprised - after all, it's hotel restaurant. Good food. The menu was limited but all in our party had no problem finding something that was a good choice for them. Service was slow and not all that professional but very pleasant. I suspect that's just because of the newness and they will get their act together.
StephenP- Thank you so much for taking the time to leave us your feedback. Above all else, providing excellent customer service is our main goal and we are sorry to hear that we did not meet your expectations. We will strive to keep this in mind for future guests. Given the opporutnity, we would like for you to come to visit us again in the near future.
Oysters came out cold but they quickly brought out hot ones once I let them know. Staff was polite and accommodating but a little on the slow side. Food was tasty.Would definitely eat here again!
Thank you for leaving us your review! We hope to see you again soon!
Ambiance was great. Our waiter Andre was very helpful and attentive. I had the short ribs, which were delicious. My husband had the shrimp & grits, which was more like shrimp & soup because the grits were watery, but the flavor was there. Overall, we enjoyed our experience here.
MF803- Thank you for taking the time to review our restaurant! It is greatly appreciated!
Alright. I really wanted to trust the OT ratings over the Yelp ratings but.. I think Yelpers got this right.
Apps - shoshito peppers and clams & sausage. Clams & sausage was the best dish of the night, we really enjoyed. Shoshito peppers were pretty meh, and the sauce added exactly nothing.
Mains - Hubs wanted the tomahawk pork, they were out (at 6 pm on a Monday? So they just didn't prepare it for the day, apparently). Pushed him to order the special (20 oz ribeye for $60... It was just okay, underseasoned, definitely overpriced). The short rib was very good, enjoyed the veg & potatoes it came with as well.
Drinks - we tried 4 different cocktails, 2 were good (Tennessee Mule and Spicy Cucumber Marg), one was okay (Boulevardier), and one was basically undrinkable ("Sazerac" - it was nottt a Sazerac.)
Service note - it was slow (again, Monday in Augusta, given), our waiter didn't have many other tables to take care of. We saw the apps come out on the service counter a solid 5 minutes before he noticed and brought them over. Mains were a little more timely. Dessert was not offered, nor were any drinks after the first round (we had to ask for them...)
TL;DR - if we return, it says more about the lack of choices in the CSRA than it does about the quality of the food.
Catherine P.-- Thank you for the feedback. I'm sorry to hear you didn't have a great experience with us. This isn't the feedback we are used to hearing. We take all comments seriously and use it to improve. We will take your feedback and try our best to ensure a better dining experience for future guests.
Our party was so impressed with Salt & Marrow. The whole dining experience was amazing.
SheriS-- We are very happy to hear that you and your party were impressed with our establishment. It is great to know that our staff was able to deliver amazing service to complete your dining experience. Thank you for the 5-star review!
Amazing food, service, and views! Interesting and tasty choices. Pricier for some dishes but worth it. Vince is amazing and provided excellent service!
AshleeL, we're so happy that we could provide you with a great experience. Thank you for dining at the Salt and Marrow Kitchen.
Let me first start by saying, I love Crown Plaza, I love the modern funky atmosphere, the rooftop bar is awesome, the hotel itself is gorgeous. However, I took my mother for Mother’s Day for lunch, the restaurant was not busy at all. Although I like the modern look of the restaurant, it seemed a little more cafeteria like. There was probably 5 groups of 4 in the restaurant while we were there, the service was extremely slow, the food took a very long time and when we did finally receive it, the “fried chicken” that we all ordered were more like chicken nuggets, the side dishes were cold and the food was just mediocre, it was not uneatable but it was lacking in flavor. The waitress was really sweet, she checked on us several times and apologized profusely for our wait, she brought us 3 mimosas from the bar to make up for the long wait on the food. I noticed the cooks in the back coming out, laughing and cutting up, fairly loud along with the waitresses. In my opinion, this is not acceptable for an upscale classy restaurant that I feel the Salt and Marrow is trying to portray. I am not sure that I would actually go back there to eat, I would definitely try Jackson’s Bluff and see if that is any better- but I will say that I have patronized the downstairs bar several times and the bartenders have never been attentive, it takes a long time to get drinks and they simply seem uninterested if you get a drink or not. The rooftop on the other hand is incredible, it’s beautiful and the bartenders are very quick to serve. Hope that this is just a hurdle for a new and hopefully upcoming very needed and wanted restaurant in North Augusta.
Hello bedmonds, we are so sorry for your unsatisfactory experience here and felt as though the food did not meet your expectations. We would love to make it up to you and show you that we maintain a much higher level of service than you received.
This was for a mother’s day Brunch. The plates were inconsistent me and my aunt ordered the same thing. Grits were cold, menu said fish and grits included mushrooms none were on the plate. When we asked when our food Came out we were told the chef was cooking some. Before we left still never received them. This was for brunch on mother’s day. If the food is that inconsistent for brunch i won’t be trusting them for a $25 plus dinner.
Hi LskishaD, we would like to apologize for your negative experience at our restaurant. We'd like to learn more about your specific situation and make things right. If you wouldn't mind giving us a call at 803-349-8401 at your earliest inconvenience and ask to speak with VJ. We look forward to speaking with you and working towards earning back your business.
The food is really good, but I wasn’t a fan of the mother’s day menu.
Brew-- Thank you for taking the time to leave us your 5-star review. We're sorry that you weren't a fan of the Mother's Day Brunch Menu. Chef Dominic and his culinary team are currently working on new menus. Please stop by again once we release the new menus!
Loved the service and our waiter was nothing short of amazing
ErinC-- Thank you for leaving us a 5-star review! We pride ourselves in our high customer service standards for all of our guests. We appreciate the support!
Celebrated an early Mother's Day! Everything was perfect: Food, Adrian (server), and Vince (management staff). Will definitely be back!
Thank you for taking the time to leave us your 5-star review! We will make sure Adrian receives the recognition he deserves for delivering wonderful service during your dining experience. We hope to see you again soon!
For the service, quality of food , and location it is reasonably priced.
Foodieview-- Thank you so much for your support and leaving us a 5-star review!
All was good. A little noisy maybe because of the acoustics. Excellent waitress.
Thank you for leaving us your feedback. We apologize if the music may have been a little too loud for your taste. We will keep that in mind for future guests. We are glad to hear that your waitress was able to provide you the service you deserve. Please stop by again whenever you're around the area!
Great service and good atmosphere. Went to dinner toward sunset and got an outdoor seating for an amazing view. Food was delicious and service was top notch.
GaryA- We really appreciate the 5 star review! The Salt & Marrow Kitchen is indeed a fantastic spot to watch the sunset over the river while eating a delicious meal. We thank you for the support and kind words.