SafeHouse - Chicago

Sort by

Filters

1. OT

   OpenTable Diner

   Chicago

   1 review

   1.0

   1 review

   Dined today

   overall1food1service1ambience1

   At first I was happy they accommodated us for a party of 4 for my sons birthday. We were excited to come here and have a fun experience. We arrived only about 5min late. Our waitress was too busy taking care of other tables and visited our table like twice. We have been ready to place our food order for over 30minutes. We brought it to the owners attention that we have been waiting a long time to order our food and he undermined our experience saying we only been waiting 15min. Which was not true at all. Instead of apologizing for the poor service he made excuses for himself and his waitress. We waited infact over 30min and never got to place our order but because of the way the order responded to us, we decided to leave. At first they tried to make us pay for our drinks that we barely touched but after realizing they were wrong they let us go. But I’m so upset my son was excited to come here for his BIRTHDAY and we had a horrible experience. Even from the owner himself, and we did nothing wrong but be respectful when we addressed the waitress was not servicing us.

   Report
2. OT

   OpenTable Diner

   Austin

   3 reviews

   vip
   5.0

   3 reviews

   Dined today

   overall5food4service5ambience5

   It was a fun experience for the kids, even as an adult I enjoyed myself. The drinks were not good to me & I wouldn’t order another one if I went back.

   Report
3. CG

   CheyenneG

   1 review

   5.0

   1 review

   Dined 1 day ago

   overall5food5service5ambience5

   Such a fun place for kids and adults!!! Loved it and will be back again

   Report
4. MH

   MichelleH

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   Fun dinner. Great themed restaurant with very good food.

   Report
5. AR

   AgentReacher

   New York Area

   2 reviews

   4.0

   2 reviews

   Dined 6 days ago

   overall4food4service4ambience5

   Great energy from the Agents. Fun and interactive a great spot for kids. If you’re going as young adults, be prepared for a night of whacky adventure.

   Report
6. OT

   OpenTable Diner

   Jacksonville

   2 reviews

   4.0

   2 reviews

   Dined 6 days ago

   overall4food4service4ambience5

   Great idea, but you need to hire someone to help with the clues. They don’t make any sense. Go to the escape room next door and ask for help. That’s the only downfall to this place. Other than that, drinks and food were great. Love the idea, hated that the clues made no sense.

   Report
7. OT

   OpenTable Diner

   Chicago

   8 reviews

   5.0

   8 reviews

   Dined 6 days ago

   overall5food5service5ambience5

   So happy SafeHouse opened back up. A great experience for all. Date Night, Girls Night and Family Night! Food is always fresh. The concept is awesome.

   Report
8. JK

   JosephK

   Chicago

   1 review

   2.0

   1 review

   Dined 7 days ago

   overall2food3service1ambience2

   If was okay. I don’t know if I would go back again. They didn’t give us the password to come back again. The food was okay, need a more variety though: example, they don’t have a regular burger, they need to have that. I understand you have only been open for a month but when I went in for my birthday I wasn’t able to get my free birthday drink. I was able to get a birthday dessert, but when all was said and done my wife only brought cash with her to pay and the Bill was $73. They do not give change so what should have been a $14-$15 dollar he ended up getting $27 and they don’t print or email receipts. The bathroom smelled like a sewer when I walked in and the internet is horrible since you are way down in the ground. It was a nice experience but I would probably not go back again.

   Report
9. KO

   KOEeats

   1 review

   2.0

   1 review

   Dined on June 18, 2022

   overall2food1service3ambience4

   TERRIBLE FOOD. Picked this restaurant for the variety and fun atmosphere but it ended up being awful food and kind of cringe. Would not go again.

   Report
10. TD

    TiaD

    1 review

    5.0

    1 review

    Dined on June 17, 2022

    overall5food5service5ambience5

    Fun and interactive dining experience. The servers are great! Food is very good.

    Report
11. D

    David

    Chicago

    15 reviews

    5.0

    15 reviews

    Dined on June 17, 2022

    overall5food5service5ambience5

    Absolutely great place!!! Have been to the Safe House in Milwaukee many times and this one is amazing!!! We had so much fun and the kids totally loved it. The food was great, the drinks were great, the servers were great, all of it! Of course, our missions were totally secret, so not giving anything away, go find out for yourself!

    Report
12. MW

    MathewW

    Minneapolis

    1 review

    5.0

    1 review

    Dined on June 17, 2022

    overall5food5service5ambience5

    Great place for families!

    Report
13. CR

    CrystalR

    Chicago

    1 review

    5.0

    1 review

    Dined on June 16, 2022

    overall5food5service5ambience5

    Agent Ranch was amazing & attentive. He really stayed in character & my niece loved it! we were there for her birthday & the atmosphere & BIG Birthday dessert did NOT disappoint! would highly recommend for an evening out or for birthday. It was also wheel chair & scooter friendly. the Manager even took it upon himself to make sure I got out safely & found my husband & Niece as the made there way through the secret hallway to exit the restaurant. overall great experience!

    Report
14. HN

    HaileyN

    1 review

    1.0

    1 review

    Dined on June 16, 2022

    overall1food2service2ambience4

    Not worth the price tag. My expectations were way too high apparently, because this place is not it. It’s advertised as a place for adults- not just kids. This place is literally Chuck E. Cheese but spy themed and there are no games. Same food quality too. Very disappointed.

    Report
15. a

    aidac

    Minneapolis

    1 review

    5.0

    1 review

    Dined on June 15, 2022

    overall5food4service5ambience5

    Agent Ranch was our server and he was exceptionally good! He kept our kids engaged and made the whole experience fun.

    Report
16. OT

    OpenTable Diner

    Chicago

    1 review

    5.0

    1 review

    Dined on June 13, 2022

    overall5food4service4ambience5

    It was something we had never experienced before. Kids definitely had fun pretending to be spies.

    Report
17. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on June 12, 2022

    overall3food3service4ambience4

    I know that it is just back up and running so hopefully over time everything picks up… more servers… more dialogue about what’s going on. We had to ask for napkins, ask for silverware after our food came, my drink wasn’t the best… but to r server was able to recover things quickly and was over all good… hopefully over time and as business picks back up they’ll get in the groove of things

    Report
18. C

    Chuck

    San Francisco

    3 reviews

    4.0

    3 reviews

    Dined on June 12, 2022

    overall4food4service3ambience5

    We had eaten here multiple times, before the extended shut-down -- because I'm a fan of the place, I hope it succeeds. The food was good -- but a bit pricey for what it is. While the servers were friendly and accommodating, my impression is that they aren't quite "up to speed" -- we attended very soon after reopening, it is to be hoped things improve. I noted some unpleasant musty odors (particularly in the restroom), perhaps a bit more post-shutdown cleaning is needed. We certainly enjoyed ourselves, and we will likely be back.

    Report
19. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 12, 2022

    overall5food5service5ambience5

    Had a great time! My daughters 10th birthday celebration. She loved it. Waitress was excellent. Food amazing!

    Report
20. TR

    TonyaR

    1 review

    5.0

    1 review

    Dined on June 11, 2022

    overall5food5service5ambience5

    Love this place. Burgers are awesome staff was awesome and atmosphere. Kids loved it.

    Report
21. S

    Sana

    1 review

    5.0

    1 review

    Dined on June 11, 2022

    overall5food5service3ambience5

    Loved the theme. The servers could have been more knowledgeable about the food (had concerns with dietary restrictions) and also the scavenger hunt.

    Report
22. CP

    CarrieP

    Chicago

    12 reviews

    vip
    3.0

    12 reviews

    Dined on June 10, 2022

    overall3food3service4ambience5

    Kids birthday. They had fun.

    Report
23. AC

    AdamC

    Chicago

    2 reviews

    3.0

    2 reviews

    Dined on June 10, 2022

    overall3food3service2ambience4

    SH Chicago is fun for kids of all ages. Food is good enough, if a little pricey. Adults can eat/drink (full bar) in relative peace as kids explore the interactive space.

    Report
24. JD

    JaneD

    1 review

    4.0

    1 review

    Dined on June 10, 2022

    overall4food3service3ambience3

    I believe the sweet spot for kiddos would be around 8-11 years old. Our 12- and 14-year-old kids enjoyed exploring the restaurant. However, I was very concerned when the boys were allowed to go through a secret door, unaccompanied by adults, that led them into the lobby of a neighboring hotel with no way to go back. Our kids didn't panic but they were getting concerned, as was I, before we were reunited. If this happened to younger kids or a kiddo exploring alone, the result could have been traumatic or even dangerous.

    Report
25. AP

    AmyP

    1 review

    5.0

    1 review

    Dined on June 8, 2022

    overall5food4service4ambience5

    Fun and unique dining experience. Great for kids and adults.

    Report
26. HP

    HeatherP

    1 review

    2.0

    1 review

    Dined on June 5, 2022

    overall2food2service2ambience5

    The laser mission to leave was not working. The server said it happens all the time. My daughter was very disappointed that she didn’t get to do it and just took an elevator out. Our server did not explain the scavenger hunt to us and we overheard other servers explaining it. I never received my email for signing up and did not get anything for my daughters birthday or coupon. Overall, very disappointing.

    Report
27. MD

    MelissaD

    1 review

    5.0

    1 review

    Dined on June 4, 2022

    overall5food4service5ambience5

    This place was freaking awesome. Our only complain was three out of the three alcoholic beverages were terrible. But the food was so good! This is a once in a life time type of thing so worth it

    Report
28. BC

    BrookeC

    1 review

    5.0

    1 review

    Dined on June 4, 2022

    overall5food5service5ambience5

    Had an amazing time. Every “agent” within the restaurant was extremely friendly and accommodating and I got the feeling they truly loved their job. Our server was amazing and provided excellent trivia and cool info. He was a delight. Amazing experience.

    Report
29. OT

    OpenTable Diner

    San Francisco

    1 review

    3.0

    1 review

    Dined on June 2, 2022

    overall3food3service3ambience3

    Not my favorite. Kids thought it was cool.

    Report
30. CA

    ChelseaA

    Atlanta

    2 reviews

    3.0

    2 reviews

    Dined on June 2, 2022

    overall3food2service5ambience5

    Great place for my kids 7th birthday. Food is very average. Service was great. Ambiance is cool and kids had a good time.

    Report
31. OT

    OpenTable Diner

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on June 1, 2022

    overall5food4service5ambience5

    Celebrated my Son’s Bday.

    Report
32. OT

    OpenTable Diner

    Dallas

    2 reviews

    4.0

    2 reviews

    Dined on May 29, 2022

    overall4food2service3ambience5

    Pretzels and meatballs were both pretty dry and lackluster. The kids meals and burger were decent. The waiter was kind and tried his best in a busy environment. Kids loved the scavenger hunt and the laser exit. The place is small so I was worried the kids would bump a waiter or customer while exploring but the waiters were careful around the "agents".

    Report
33. AD

    AmyD

    1 review

    5.0

    1 review

    Dined on May 29, 2022

    overall5food4service5ambience4

    The staff was great and really made out visit enjoyable! The restaurant is such a neat place. The food wasn’t our favorite but we weren’t going there for that. Such a fun place!

    Report
34. N

    Nicole

    1 review

    4.0

    1 review

    Dined on May 29, 2022

    overall4food3service4ambience5

    I love the Safehouse! One of my favorite places to take people to in Chicago! They were closed for like 2 years due to covid so we were thrilled when they reopened! They still have some work to do to get back to the pre-covid days. The menu is so much smaller now and a lot of stuff wasn’t even available. The waiters/waitresses need more training— it was obvious that they were new. There were also some minor malfunctions that need to be checked and fixed with the automatic doors. They currently are not open late like they used to be… so if you want to avoid kids I’d recommend sitting at the bar! The bar tenders were amazing and made the experience much more enjoyable! If you havent been to SafeHouse… it’s a must!

    Report
35. OT

    OpenTable Diner

    Nashville

    6 reviews

    2.0

    6 reviews

    Dined on May 29, 2022

    overall2food2service2ambience2

    Food is mostly terrible, but the cheese curds were good. The “missions” are really nothing. You just walk around the restaurant and locate pretty obvious things. There’s little to no interactivity. Service was really bad, but it’s a new restaurant and, with all the patrons wandering around the place for their missions, it must be awful to be a server here. Pretty fun once for the kids, no need to return.

    Report
36. FB

    FlorenceB

    Dallas

    4 reviews

    5.0

    4 reviews

    Dined on May 28, 2022

    overall5food4service4ambience5

    Love the concept. So much fun. Very well done! Went with 2 kids (10&12) and we had fun. Service was great. Everyone was very kind. Would definitely recommend this unique restaurant if you are in Chicago.

    Report
37. J

    Josh

    Kansas City

    1 review

    4.0

    1 review

    Dined on May 28, 2022

    overall4food3service5ambience5

    It was immediately interactive, and my kid loved it. The activities were fun, especially the end where we climbed around the lasers. The food was alright, and I was sat between two tables. The people at our table and the one next to us had to slide to the other side to exit. The ramen could use some work, but all the other food was great. It’s a must visit for families.

    Report
38. OT

    OpenTable Diner

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on May 28, 2022

    overall5food5service5ambience5

    Celebrating our daughter’s bday and showing our exchange student how fun Chicago is!

    Report
39. A

    Alison

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined on May 28, 2022

    overall5food4service5ambience5

    You're immediately swept into an alternative universe...from thee 'Spy' decor and atmosphere to the James Bond food and drink theme, there are surprises everywhere! The selfie booth makes for a satisfying ending!

    Report
40. DC

    DCUnited

    Minneapolis

    3 reviews

    3.0

    3 reviews

    Dined on May 28, 2022

    overall3food1service4ambience5

    great ambience, terrible food. glad we went but wouldnt go again

    Report