Sadelle's at Coconut Grove

Commentaires sur le restaurant Sadelle's at Coconut Grove de personnes qui y ont mangé. Selon des cotes récentes.

1. J

   Josh

   Las Vegas3 commentaires

   5.0

   Y est allé le 13 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Yully was great and so attentive . Food was fantastic , great quality and delicious drinks .. we will definitely return .
   

   Sadelle's at Coconut GroveA répondu le 24 avril 2025

   Hi Josh, Thank you so much for your wonderful review! We're thrilled to hear that Yully provided attentive service and that you enjoyed your food and drinks. We can't wait to welcome you back to Sadelle's Coconut Grove for another fantastic experience! Best regards,
   

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2. S

   Steve VIP

   Miami16 commentaires

   2.0

   Y est allé le 9 avril 2025

   1. Cote globale 2
   2. Nourriture 3
   3. Service 1
   4. Ambiance 3

   The service was awful. Asked to serve our soup first and everything came at once. Asked to bring entree back and it was soggy and not correct. Overpriced and lousy service
   

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3. S

   Stephanie

   Atlanta5 commentaires

   5.0

   Y est allé le 2 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   I went as a birthday brunch with 6 friends, and the service was seamless and the waitress was so kind and sweet. The drinks were fresh, unique and wonderful. Tasty food as well!
   

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4. J

   John VIP

   Miami2 commentaires

   4.0

   Y est allé le 30 mars 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 2
   4. Ambiance 1

   Very very loud, to the point of not able to hear each other speak, with our party of two seated next to parties of 10 and 7, one with a screaming toddler. Our server was handling the large tables and was inattentive.
   

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5. A

   Ariste

   Los Angeles7 commentaires

   4.0

   Y est allé le 17 mars 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 2
   4. Ambiance 4

   The food was decent. I had the Freddy’s salad which was good and quite large, but for $28 it better be. My dining partners had the burger, which she said was not great and extremely undercooked (she ordered medium but it was red and cold center), fries were bland. Matzo ball soup was ok but not great. We were excited about the pigs in a blanket but when it arrived it was dry and did not seem freshly prepared. Our waiter ignored us for a while. He was pleasant enough but we had to keep flagging him down. Never got water refills at all. Expensive and not so great service.
   

   Sadelle's at Coconut GroveA répondu le 27 mars 2025

   Hi Ariste, Thank you for sharing your feedback with us. We're glad to hear you enjoyed the Freddy’s salad, but we sincerely apologize for the experience with the burger and the other dishes, as well as the service you received. Your observations are important, and we will address them with our team to ensure improvements moving forward. We hope you'll consider giving us another chance to provide you with a better experience. Your visit matters to us, and we'd love to serve you again soon.
   

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6. I

   Isaac VIP

   México1 commentaire

   2.0

   Y est allé le 12 mars 2025

   1. Cote globale 2
   2. Nourriture 3
   3. Service 2
   4. Ambiance 3

   Muy muy caro más de 150 dlls por pareja para desayunar
   

   Sadelle's at Coconut GroveA répondu le 20 mars 2025

   Hi Isaac, Thank you for your feedback regarding your recent visit to Sadelle's Coconut Grove. We apologize if you found the pricing to be higher than expected. Our aim is to provide a memorable breakfast experience with quality ingredients, and we appreciate your understanding. We're always striving to offer great value in line with our guests' expectations. We hope you'll consider giving us another try in the future.
   

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7. F

   Frank

   Denver 6 commentaires

   2.0

   Y est allé le 25 février 2025

   1. Cote globale 2
   2. Nourriture 3
   3. Service 1
   4. Ambiance 3

   Service was terribly and awfully slow. Everyone around us that arrived much after us received their food way before us. Our server lied to us after our first complaint saying food was almost out and ready. Not so. After asking a second time said it wasn’t ready. Same server then dropped plates on the floor that cracked, next to our table and one of us got food splatter on. Ordered avocado toast with another appetizer (soup) and it arrived after our mains. Frustrating & Disappointed.
   

   Sadelle's at Coconut GroveA répondu le 6 mars 2025

   Hi Frank, Thank you for sharing your experience with us. I’m truly sorry to hear about the significant delays and the mix-up with your orders. This is certainly not the level of service we strive for, and I can understand your frustration. I will be addressing these concerns with our team to ensure better coordination in the future. I hope you will consider giving us another chance to provide you with the experience we aim for, as we’d love to make it right. Warm regards, Janice Lopez General Manager
   

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8. C

   Cristina VIP

   New Orleans5 commentaires

   4.0

   Y est allé le 23 février 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 5
   4. Ambiance 5

   I was looking forward to Sadelle’s! We went with 4 adults and 4 kids. Not disappointed at all. I wish the menu was more extensive but everything was wonderful. We had the salmon Benedict added avocado, the French toast and the salami eggs with Dijon. All were fantastic. They don’t have a kids menu, which is not great for picky eaters and their portions are just too big so it was a waste of money. Kids hated the big and fluffy French toast, but we loved it. I would go back without kids next time
   

   Sadelle's at Coconut GroveA répondu le 6 mars 2025

   Hi Cristina, Thank you for sharing your experience at Sadelle’s Coconut Grove! We’re delighted to hear that you and your group enjoyed the salmon Benedict, French toast, and salami eggs. We appreciate your feedback regarding the menu options and portion sizes for kids. We strive to create a wonderful dining experience for families, and your insights help us improve. We'd love to welcome you back for a visit—just the adults next time sounds perfect! Best regards, Janice Lopez General Manager
   

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9. L

   Lisa VIP

   New York City5 commentaires

   3.0

   Y est allé le 15 février 2025

   1. Cote globale 3
   2. Nourriture 4
   3. Service 5
   4. Ambiance 4

   All was great except when I asked to be sat outside per my reservation- I was asked to prove that I requested outside, she was rude!
   

   Sadelle's at Coconut GroveA répondu le 20 mars 2025

   Hi Lisa, Thank you for sharing your feedback with us. We're glad to hear that you enjoyed your experience overall, but we're truly sorry to learn about the inconvenience you faced regarding your outdoor seating request. This is not the level of service we strive for, and we'll address this with our team to prevent such situations in the future. We hope you'll give us another chance to provide the exceptional experience we aim for. Looking forward to welcoming you back. Sincerely, Janice Lopez General Manager
   

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10. d

    doug

    Baltimore 77 commentaires

    3.0

    Y est allé le 26 janvier 2025

    1. Cote globale 3
    2. Nourriture 4
    3. Service 1
    4. Ambiance 4

    Not a good experience. Waited about 5 minutes at check in desk while the reception person chatted with a friend with a growing line behind us. Told to wait until table was ready (we were five minutes early and the place was half empty). Then shown to inside table despite reserving outside table. Forced to show reservation details before being seated outside. Brought waters, which had faint taste of coffee residue. Ordered a coffee and a tea. Brought two coffees. Then surprised when I asked for my tea. Meal order went to wrong table, we had to intervene to get our food. Eggs Benedict were room temperature, suggesting they were made in advance and just rewarmed. On the bright side, pancakes and latke were good. Expensive at $100 with tip for breakfast for two. The final straw is the pen they brought to sign the check was out of ink. There are so many better places to eat in coconut Grove, I would give Sadelle's a pass.
    

    Sadelle's at Coconut GroveA répondu le 7 février 2025

    Hi Doug, Thank you for your feedback regarding your recent visit to Sadelle's Coconut Grove. We sincerely apologize for the inconveniences you faced, from the check-in experience to the service hiccups. This is not the level of hospitality we strive for, and we appreciate you bringing these concerns to our attention. We are glad to hear that you enjoyed the pancakes and latke, but we certainly want every aspect of your experience to be top-notch, including your Eggs Benedict. Please know that we will address your comments with our team to ensure a more seamless experience for our guests in the future. We hope you might give us another chance to provide you with the delightful meal and service we are known for. Best regards, Janice Lopez General Manager
    

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