Saddle Ranch Chop House - Valencia
Our concept is “Rock Meets Western”, which comes to life in every aspect of the construction, décor and operation of these unique restaurants. The rustic, ranch-style buildings are constructed of wood and stone, and decorated with western props and memorabilia, merging the feel of an Aspen ski lodge with the style of an old Western saloon, complete with faux balconies and saloon girls.
Food was overly salted, onion rings and fries were very oily, it was just meh..,service was very friendly though.
Food was horrible. We had to send back multiple items. Burnt burger, wrong food delivered. It was a long and painful night.
Fun and great for a party or a family dinner. Loud and fun place.
Everybody was friendly,nice food , Manager came for,five times to check on us and asking how’s the food,Large portions
We had the very best experience tonight. Our server was amazing! Both managers came to our table and gave us extras from the kitchen! It was a great experience and our food was so good! Definitely try the jalapeño Mac n cheese and sweet potatoes fries with marshmallow dipping sauce!
Service was outstanding. Great management that made you feel at home.
The worst service I have ever had and my wife got sick. I will never go back
Awesome experience as always and especially for a handful of friends visiting. They thoroughly enjoyed themselves and even rode the bull.
Excellent service. Our table was given a free spinach dip on the house, and when the server heard it was my birthday she brought our table a slice of the pecan pie or whatever dessert it was. Definitely going back soon!
The server was excellent! Manager came to our table and introduced himself. Greeters were kind and friendly. Food was delicious! Great experience!!
Excellent service and a fun energetic restaurant. My family went on New Year’s Eve for dinner and everything was perfect.
Great service and large quantity of food for what you pay. Will definitely be back!!!
Horrible experience, food, and bad customer service! Worst New Year’s Eve dinner ever. I will never go back.
The food is great at any time of day. It can be very loud due to music and TVs, so it's not really conducive to conversation on a busy evening, unless dining outside - where there is plenty of seating, with a fireplace where customers can roast marshmallows, and well-placed heaters for diners' comfort. Inside, though, there are bull rides! The staff is very friendly and accommodating; they really make their customers feel valued and appreciated! We'll be frequent customers. Thanks to Eric, Brandon, Will, Justin, Chris - just to name a few!
We did have to wait 45 minutes past our reservation time as we requested a specific server, but they did offer us free drinks and a free appetizer for waiting. Service from Brandon was excellent! Very personable and attentive. Food was excellent.
Good customer service, the server came and greeted us right away, manager came to say hi... food is just ok.... big serving though....
We were celebrating life. We had to wait more than the average for our table but everything was great.
Ordered bottomless mimosas, bar service extremely slow took 36 minutes for one round to arrive. Asked for umbrella were told none available yet table next to us asked and received one shortly thereafter. Manager did comp drinks.
Loved the restaurant!
Service was amazing, got a free appetizer on the house
Seeing the bull riding is very entertaining
Will definitely go back !
Great and the waiter Christine was amazing with us
The food is always consistently good. I did miss seeing Misti, the manager, who is very attentive to customers.
The kitchen was very backed up, hostess stand wasn’t very organized and forgot about us but the bar was on top of their game. Seth was awesome and took care of us.
Great Food and great service Camilla gave us great service very welcoming me and my husband had a great dinner will return again
Food was good but pricey...large portions for both entrees & appetizers.
Really bad service sitting for almost 45 minutes before taking our order. We had our little one with us so that didnt sit me with me right. Sometimes I understand it's slow with full restaurant but the place was empty on a Sunday now I know why. Once we finally ordered food took another 40 min to come out so they brought us on the house an appetizer dry and nasty... sorry never again
Very disappointing We had to wait at front desk to be acknowledged by staff for a good 15min. Finally someone came to great us and seat us. Our order came out wrong after waiting a long time. First time I went there the service was awesome 3 months ago. But this visit was lousy.
Staff is awesome and so much fun! Thank for making the Birthday celebration great!
Eric, the manager was so welcoming and helped make Moms birthday so special. Evan our waiter gave us great service and even when the restauurant gove busyy with large parities (multiful birthday celebrations everyone worked together and made a memorial evening for us.!! Food was excellent and such large portions we tok halk home. Thank you all for your hard work and special dessert! Mom loved it.
We will be back again.
M & C
Food was cold and bland. Reservation was at 6:30pm and didn’t get food until 8:40pm. Drinks weren’t right either. Will not be back to this establishment.
This was our first time there, we just picked up a friend visiting from New Zealand so we stopped to have a good meal. We had a Great time, The food and atmosphere were Great, the service was a little slow even though it wasn't too busy, I would definitely go back.
This was my second time to Saddle Ranch—first time was a work event. Tonight, hubby and I went for date night. On both occasions, the service was exemplary. Only one caveat - wish happy hour lasted til 7. However the cookies from our server made up for it. Will put this on our date night lists moving forward.
Thoroughly enjoyed our meal and service was top notch. Our orders were timely and food was served hot. Service was excellent and manager did all he could to make our stay enjoyable. Highly recommend.
Waited 30mins for food, came out cold, service was poor and didn’t check on us much.
It was nice for the 2 managers to give us complimentary jalapeno mac n cheese that everyone enjoyed and the smores that our waitress Christine served us at the end. Love the mechanical bull scene and the service was excellent!
High energy cool spot for sure! The staff is absolutely amazing. We were politely greeted several times and they really seemed like they were having a blast. We were well taken care of from the get go. Eric the managers greeted us at the door with great energy. He is very cool and set the tempo for the staff. Our server was amazing young girl very friendly and knew her foods and desserts I can't stop complementing them and their team enough.
A great experience not a dull boring meal for sure.
Great family dinner! Thank you to our waiter (Jeremiah I believe, but I'm bad with names, we were the party of 6 the back booth)! He was awesome!
If you want Saddle Ranch, skip Valencia and hop on down to Hollywood. The ambiance, waiters, and just the whole experience is way better.
Really great atmosphere and excellent service! Food is good, but can get pricey.
Friendly managers and staff the food is delicious, huge portions.