We've had some wonderful experiences at Ryan's in the past, but it seems the customer service and ambience have declined. We made a reservation well in advance of our 10th anniversary dinner, and requested a specific wine. An employee emailed me that afternoon to confirm that a difference year was available for this same distributor, and I confirmed that this was fine; however, when we arrived, the wine was unavailable altogether. The host was very apologetic, which we appreciated, but to date we have yet to receive any apology from Kelly, the employee who emailed to confirm that day. In addition, our waiter was a bit coarse. His service was less refined than usual, given the price point and expectations from the restaurant's branding. We tipped him well, as is our custom, but we were ultimately disappointed. Beyond this, the restaurant was extremely loud for most of the evening, and on a few occasions, the patrons were underdressed. We were under the impression that this was a business casual, upscale environment, but perhaps we were wrong. A gentleman stood out in jeans and a very large cowboy hat, which gave the atmosphere more of a "Texas RoadHouse" feel. In general, we made the best of our dinner, but we're not sure if we'll return in the future. We hope Ryan's can return to its former excellence.
Great food! Excellent service! 50% off the wine list on Monday. Bacon wrapped scallops are awesome as is the filet mignonette and lobster.
Always a special night out with great food and service.
We had the lamp chops with sweet potatoes and spinach with the Caribbean wine and the ice cream with caramel pecan shell and berries. Very nice meal, enjoyed myself and will go again.
Did not live up to its reputation
Great experience! We were in town to visit our son and take him to dinner for his bday. He asked if we could go to Ryan’s. We brought our local ice cream and called to see if Ryan’s would allow us to have that for dessert. They were great! Served our group of 11 our hometown ice cream after a delicious meal. Great place!
Took my wife out for her brithday, and as always the Ryan's never disappoints. The waiters was very friendly and professional, and the food tasted great.
Great Food! Great Wine!
Made a 10 year old feel special on her birthday. Thanks and will be returning again in the near future.
The food was amazing and the staff was exceptional.
Hey were very attentive and food was great. Server was very professional.
Great steak and lobster.
Best food in town !!!!!
Valentines dinner “awesome” as usual.
Good service, the food was good, and one of the few places where I can expect to get my meat served at the degree of doneness that I order.
Despite the rigors associated with entertaining a huge number of diners on Valentine's Evening, Ryan's, again, proved why they are the best restaurant in the area. We were seated on time, and received impeccable service. The food was prepared to the tee and delivered to our table piping hot. We had prime filet mignon, lobster tail, and prime rib. All the entrees, sides, and desserts were perfect. Again, I highly recommend Ryan's and look forward to my next chance to dine there.
Loved the table we had with a view of the bird feeders and bridge. Nice relaxed dining experience. Excellent choice of delicious meals.
We enjoyed the duck, scallops and grouper. Also, one of the teenagers with us claimed that the grilled chicken she added to her Caesar salad was the very best EVER and we all had to try a bite! :-)
But above all, Pamela, who waited on us made the night perfect!! Her demeanor, gracious smile and patience are a blessing! She served the 4 of us for dinner then generously moved with us to a table of 8 when friends joined us! (20th Anniversary)
It was a very special night with delicious food, perfect wines and exceptional service.
If you have a review from someone else that night complaining about the noise level, that's probably my fault as my son was quick to point out that I was laughing too loud and getting stink eye from our neighbors. Oh well - sorry we were SO happy!!
Everything was fine. Checking out with a gift card was a little awkward as I was not given an opportunity to add gratuity to my card before final check came. Maybe that could be smoothed over before we arrive on 12 March for our anniversary dinner on the same gift card.
Great food, quick service and very full restaurant; very popular! We look forward to going again.
Dined at Ryan's for my parents 50th anniversary. Had a party of 9 and it was fantastic. Service and food were great. I would highly recommend Ryan's for anyone celebrating a special occasion. Everyone loved their meal. We for 9 for 9 is completely satisfied patrons.
This weekend was 5th visit to Ryan’s and it was fantastic as always
The service was amazing. Glenn is always wonderful and knowledgeable. The special was barrel fish and it was very delicious. My husband had brisket which was also wonderful. I just wish they would have gluten free bread or more gluten free appetizers and desserts.
Excellent service and great food ! Perfect setting to celebrate our beautiful mother’s 90th!
My husband and I had a great time at Ryan’s. The atmosphere was quiet and cozy. The service was wonderful. James was our waiter and we couldn’t have asked for better service. The meal was spectacular. Loved it. We will definitely be back.
Great experience! Loved the filet and truffle pomme frites! Great wait staff! Next time I am in Winston Salem I will definitively visit again!
As always, our dining experience was awesome. The service, food, and atmosphere was just as i expected - perfect.
Exceptional food and service-as always.
Waiter was very friendly and went out of his way to make sure we were well cared for
I used to come here growing up in Winston Salem and remember it being very good. This visit, I have to say, the food was not great. My steak had very little flavor, but it was very tender which was good. I had scalloped potatoes for my side, and these also had very little flavor. The crème brulee was cold on the inside and tasted burnt instead of caramelized. This was my first visit back to Ryan's since I was younger, but I would say that I would probably go somewhere else next time. It wasn't terrible, but for the price, I expect a lot better food. On a good note, we did have great service.
Great service. Good quality was excellent.