A contemporary venue, influenced by tradition and the warmth of Turkish hospitality, Ruya offers guests a remarkable atmosphere, vibrant experiences and comfortable surrounds.
Rüya is authentic yet innovative Anatolian cuisine is a combination of flavours – with dishes designed for sharing and socialising, reflecting the true family style of an Anatolian kitchen.
Fantastic service ! Great food, great entertainment. Couldn’t ask for more :) I will definitely be coming back soon.
Amazing food but after one year or so they're still struggling to get the service right. I am a regular customer but cringe each time I go because the service is so inconsistent
Although ambiance and service are very good food is a little bit under Turkish standarts. Lahmacun and kasarli pide (both kinds of Turkish Pizza) are indeed good but cag kebap (doner) and especially kunefe (desert) have a lot to go to reach Turkish summit of these tastes.
Good food great environment
Great food and great service, so quick and very nice!
We will definitely come here again!
Thank you for tonight!
Simply amazing food, service and ambience. The food especially was extraordinary: profoundly delicious and also beautiful to look at. I have a whole new understanding of Turkish cuisine as a result. Very pricey too though: you get what you pay for.
Amazing but overpriced. Dessert is worth it though
Amazing food, horrible service mainly the hostess at the front - she was very rude.
Ruya was a nice setting in a good location but was a complete rip off. Very sceney with people there who want to be seen, it had ok food for enormously high prices. Because of the size of the restaurant it lost its character. Not worth even half the price
Food was good and staff where friendly but they were not professional. They decided to physically move our table mid meal which was not the most comfortable, as soon as we sat down we had the impression we were being rushed. However after this we had to ask three different people for the bill and wait a further 20minutes.
Incredible food. Incredible service. Incredible drinks. Amazing to have an open kitchen and see the chefs at work. So special that I booked Rüya for my birthday.
Food perfect, service perfect. Loved everything! No complaints!
Great ambience. Food is good. Overall quite expensive.
Amazing food and excellent service.
Nice experiment I celebrate my birthday there
Sat us down right at the entrance opposite the bar instead of where the main restaurant was despite requesting for a more ‘lively table location’, and despite there being a table empty for us there.
Was told by the hostess that the area where we were sat would fill up soon as they had plenty of bookings but it did not.
Was akin to sitting in an empty restaurant.
food: dishes that you get at the local Turkish eatery were made really well, lamb succulent and juicy.
Everything else was a wrong texture or too pungent to eat (risotto with lamb was sweet and sour)!
Didn’t really excite me too much. Nice place but service was average. Slightly overpriced in my opinion. Hummus and lokum were disappointing.
I indicated it a special occasion - a birthday dinner - but the restaurant did not act/asked anything in regards to it.
We asked for water three times and we didn’t get it!
The portions of food are really small!!
Not value for what it is!
Wonderful in every way....
The food was outstanding, and the staff are really friendly
Very friendly staff
I loved the music and the DJ
Great place food. Servers a bit too zealous.The music is a big letdown doesn’t suit the restaurant or clientele. Have been several times every client says the same thing......
Became my fav spot for casual lunch or serious dinner. Great food matched by impeccable service !
Great job !
Everything was perfect
Very nice restaurant with tasty food. Service was very attentive. Food portion are on the small side, not your usual Turkish feast
The service was bad and the food was way too salty. The chef wasn’t professional enough to handle the situation well. @RuyaLondon #ruyalondon
New Years eve
Horrible customer service
Best ever for any occasion
Ruya was literally a dream! The borek and lahmacun were the highlights for me but the kunefe...I’ve heard so much about this dessert in general and it was amazing! I would go back just for that!
Rude reception staff. Told straight away upon entering that I was 20 minutes late and that’s why I will only have an hour and forty minutes for a dinner. Was out with my partner for a romantic New Years dinner. When asked about a quieter place to seat, has been given a table between two loud families with kids. Even after complaining, was not offered any replacement table, although restaurant didn’t look full.
the portion of the Menu to small some main dishes served as Starters
pls increase price in some dishes and serve more pls I was angry
Generally very nice restaurant pls make it better
on the other hand Turkish tee must be served better and also Desert must be also better
RInaldo tryed to help us thanks
Bad service, food quality and taste is below average
Great food. Beautiful setting. Very helpful servers. Will be back...
The receptionist at the door was unwelcoming. We booked at 22:45 and we came 5 minutes late. She told us that the kitchen will be closed in couple of minutes and we can not be seated. After a while she showed up saying that the chief is happy to cook for you as if what she is doing is a favor rather than a service I am already going to pay for. She then said we can order one main dish and when we questioned her a colleague of her explained that we have to order a set which seemed to be a reasonable option.
I did not like the way they handeled the issue since they have allowed a booking time at that slot.
The restaurant Should have had better risk management procedures to control situations such as the one that happened on my visit on 21st of December; where the fire alarm went off and no hot dished were made in the kitchen, which was such an inconvenience to the guests.
Overall a lovely dining experience. Part our celebration for our 25th wedding anniversary. The only thing which would have added a nice touch by the team If they did a small gesture for the occasion which they were informed about.
Bad service! After a long wait, we didn’t get what we ordered cz it was sent to another table by mistake