Ruth’s Chris Steak House - Silver Legacy Resort Casino
Great customer service
First and foremost the service there was really really great no complaints about that it was on Valentine’s Day and we were seated at a very very small table which I really felt cramped the menu said that they would have a vegetarian entrée upon request but when I asked our server said that they in fact did not have this but that I could choose from some potatoes vegetables and salad I wound up having crabcakes which were delicious but I would’ve preferred a vegetarian entrée I do realize this is a steakhouse but if you’re going to advertise for a vegetarian entrée and then not deliver it it is quite disappointing
Valentine Day 2020
The service was impeccable, the food delicious. You must try it!
First visit to Ruth Chris and on Valentines Day! Felt a bit risky, having not ventured out for dinner on Valentine’s Day for 10 plus years based on past ugly restaurant memories, but it was time. Our party was greeted warmly and quickly seated at lovely table for four. Our server and the rest of the RC team were right on point with drinks and food. Excellent service, even as the restaurant really started to get busy with holiday diners. They offer an excellent deal, $55 for huge, juicy filet, salad, side & dessert, which was way more food than any of us could eat. They ended the meal with a beautiful red rose. Thank you Ruth Chris for a wonderful Valentines Day dinner, we will definitely be back again!
Valentine’s Day dinner the day before Valentines Day. It was very busy but the service was wonderful. The food is incredible! The tables in the back room were closer than we experienced last visit. It just felt a little crowded. Overall fantastic meal, wine and service.
We had a fantastic dinner!!!! The only issue is that it was extremely loud at a neighboring table. We were sssssoooooooo excited and pleasantly blessed to find out that our friends from Rochester, NY were also eating at Ruth’s Chris the same night but in Washington DC and were celebrating the spouses birthday when the manager or waiter asked if it was a special birthday and they said YES!!! Bc it was the FIRST birthday that Michael had with his NEW kidney!!!!! Next thing they knew the waiter told them when it was time to pay their bill that it was on the house!!!! ALL of our friends can’t thank Ruth’s Chris for the gift and thoughtfulness!!! We as a community and family will ALL be supporting Ruth’s Chris in the future to thank ALL of you for your generosity!!!! You guys are fantastic and we have ALWAYS had a delightful time whenever we have dined!!!
Honestly it just seems over rated... I have eaten at many of the steakhouses in the Reno area and this was just not one of the best.
Had a reservation for 6:30 but didn’t get seated until around 7:15.
Thank you for your feedback. We hold ourselves to the highest brand standards for food quality, atmosphere and service. We do hope you'll consider giving us a second chance to make a great impression. Should you wish to discuss your concerns in greater detail, please with your contact information including a phone number.
Great Wine selection, steak cooked to perfection. Great Service! Will be coming back!!!
It was a delicious meal!
The staff was excellent!! The food was just fair.
Enjoyed the truffle crusted petit filet with large shrimp. Staff was great, food yummie, a lil pricey but I know good quality meat isnt cheap.
Would eat there again !
Music was loud and not dining room appropriate. Our steaks were a little tough. Very unusual for Ruth Chris. Service was great and drinks were good.
Excellent food!!! Service was great as well
LOVED THE EXPERIENCE AT RC STEAK HOUSE...very nice addition to THE ROW!
Can’t go wrong with Ruth’s Chris.
Our server Darius was fantastic. This was our second meal in a week with him as our server. The first experience was so good we asked for him by name for this visit. The food was, of course, excellent as well.
We were a group of 6. Had to change the number a few times by calling up the restaurant twice. Both times were easy and no hassle.
First our waiter was Kyle? I think I have that name incorrect.
Starting off, things were a bit confusing as we were looking at cocktails and wines with only one list. Quickly got that remedied. To get the evening going seemed clunky, but Kyle took charge and proceeded with our orders and service and set a very good pace.
Our appetizers were the crab stack. Can't say enough about that, what an adventure for the taste buds!!!! We also ordered the crab stuffed mushrooms, those were very rich and smooth. And also the osso buco ravioli. Highly recommend the crab stack, I need to go back just to experience that once more.
I also ordered the lobster bisque. It was very good.
Our group ordered the sea bass, the filet, and surf and turf. Many encrusted choices and I think we all ordered differently. I had the truffle crust, love savoring that flavor. The surf and turfs were generous. We ordered sides, but the biggest talk was the lobster mac n cheese. Delicious!!!!!
By the time it was dessert, I was too stuffed to think of that inclusion. But we did order the bread pudding and the chocolate duo. Many loved the chocolate duo. One in our group had never had bread pudding, so there is a conversion to that dessert.
We enjoyed our outing and it is memorable in a very good way.
Our waitress kymberlee was fantastic. Food was amazing. Great place to celebrate a special occasion.
The food, the service and the ambiance were all wonderful.
The food, drinks & staff were excellent but I felt it was over priced. We had a drink before dinner at the bar & one patron was so loud & obnoxious, I felt like I was at a casino bar. I think something should have been said to him.
Great service and amazing food! Have been there three times and consistent.
Great meat and prepared to perfection. Would recommend the loaded baked potato!
The food and service was outstanding. We were there on a Sunday evening so it was quiet in the restaurant.
Birthday dinner for my husband
Always excellent food! Our dessert was forgotten but that is okay because we were full from the delicious appetizer and steak.
Cut the tomahawk wrong. Server wasn’t very memorable.
Outstanding service- delicious food & cocktails
Service was ok , waiter seemed annoyed and kept being mean to the bus boy . Salad was amazing , appetizer shrimp was amazing as well . Steak was just ok . For what we paid I was expecting a better steak .
Our service was very poor. Asked 3-4 time for lemon and water refill. We were in a back room with zero ambiance. Not worthy for our special anniversary dinner. Food was good. But overall, not worth the money. Sob!
There was no better way to bring in the New Year!!!!
Our meal was GREAT , it was our 30th wedding Anniversary / We had a wonderful time. Thank You
Great service and amazing food
Best steak and lobster in town. We had the surf and terf and will definitely be coming back for New Year's next year.
We celebrated my birthday and our drinks and steaks were perfect! Service was excellent and we look forward to coming back again♥️
I eat at Ruth’s Chris often and was excited to hear they opened one in Reno. Our dining experience fell well short of other locations.
We arrive for our 5:45 reservations and we’re seated immediately. That’s about the last positive thing that happened. We know the menu well so ordered immediately. Our steaks and fish came out an hour and five minutes later. We were told that the kitchen was backed up which didn’t make much sense given there were only about three other occupied tables when we ordered (it was full when we left). The shoe string potatoes were soggy instead of crisp. We complained and were told that they would take them off our bill. That’s the least you can do, and I do mean least! One of our side orders didn’t come at all and we had to ask for it; by the time it got to the table we were almost done because we were rushing to make a show given the delay in our entrees.
I would have expected an apology from the manager as our server knew we were dissatisfied.
Thank you for your honest comments, Keith. We are sorry to hear that you had a less than favorable experience. Your feedback is very important to us and essential for our growth, not only at this location but also as a brand. We would like to speak with you further and do what we can to make things right. If this is of interest to you, please send your contact information, including a phone number, to us in your response. Thank you!
We love Ruth’s Chris we make our anniversary special every year by having dinners there. Nothing beats it and the quality is always the best no matter which one you go to! So glad Reno added one there.