Ruth's Chris Steak House - Long Beach

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1. AS

   AmericaS

   Palm Springs

   8 reviews

   vip
   3.0

   8 reviews

   Dined 2 days ago

   overall3food4service3ambience2

   This dinner was not the Ruth’s Chris experience we were anticipating. we have dined here before but today was by far the least pleasing experience. We sat with bread and water for maybe 15minutes before being greeted by our server. Our cocktails arrived after the appetizer. I ordered a soup and my husband a salad. The soup came out by itself and then 2 minutes later our entire dinner was served. right after dinner was served my husbands salad came out. my husband said out loud “I really want to finish this salad but my dinner is getting cold” I finished my soup before biting into my steak which I lorded medium but because of the 500 degree plates by the time I got to my steak it was well done. usually we do 2-3 cocktails but because of the slow service I only had one. also the seating behind the bar is just not romantic or appealing. I’m blaming it on it being a Saturday night a 9:15 reso everyone is exhausted from the 5:30-7:30 rush. but it was still busy since we didn’t sit in the main dining room and sat in the overflow seating. usually when we dine at Ruth’s Chris or like restaurants a manager always walks around and asks how everything is going and I usually take the opportunity to either compliment or voice any concerns with dinner. But nobody walked around or asked and we didn’t want to make our server feel uncomfortable. anyway this was just a date night but I would not feel comfortable coming back for a special occasion. Overall the food was very good. Lobster bisque was warm, the blue cheese crust on the steak is a must and the cream spinach is always a favorite.
   

   Ruth's Chris Steak House - Long BeachResponded todayAmericaS, thank you for your feedback. While we're glad to see that you enjoyed your meal, we're sorry that the rest of your dining experience didn't live up to expectations as we never want our guests to leave disappointed. We appreciate your comments and hope to welcome you back to any of our locations soon.
   

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2. JC

   JackC

   Los Angeles

   2 reviews

   1.0

   2 reviews

   Dined 6 days ago

   overall1food3service1ambience5

   I can’t believe all these 5-star ratings. I went with my husband yesterday to celebrate our 31st Anniversary. The ambiance was perfect! That’s all the positive comments I can make. On the downside, the prices are outrageous. The ribeye steak, average, full size with bone in (maybe 22 ounces), was $148. That’s with no sides or anything else. A normal dinner with salad, drink, and one side… you’re over $200… per person. No wonder they don't post prices on the internet website. One other comment about prices. If the food is unique or spectacular, that could be a reason for higher prices. The food was good, but no better than Outback, Black Angus, and some other steakhouses. In my opinion, these other steakhouses are better. My second criticism is the service was very slow. And we arrived on time for our 5 pm reservations. There were few customers. Even though we had reservations, it took 15 minutes to be seated. We also waited a long time for our food to be served. Then, to top it off, our waiter said something stupid. Ruth’s Chris offers all customers celebrating birthdays and anniversaries a free dessert. That’s nice. However, when our server presented the bill, he said, “By the way, I did not charge you for the 2 desserts. Yes, we had 2 desserts, but my meal selection included dessert (and I paid the full amount of my meal), so I did pay for my dessert. My husband’s meal did not include dessert. But that second dessert was complimentary for our Anniversary, so there were no dessert costs. So why did the server say he did not charge us for the 2 desserts. Weird. We won’t be going back.
   

   Ruth's Chris Steak House - Long BeachResponded 5 days agoWe realize that anniversary celebrations are special moments, so we are very concerned to hear that your experience wasn't what you were expecting. Would you please contact via private message and share more about your experience? Please send your contact information, including your name and a phone number.
   

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3. BA

   BetsyA

   1 review

   5.0

   1 review

   Dined 7 days ago

   overall5food5service5ambience5

   The best part of our visit were our waiters. They were friendly professional and very accommodating.
   

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4. KR

   KeishaR

   Los Angeles

   5 reviews

   vip
   3.0

   5 reviews

   Dined 7 days ago

   overall3food2service4ambience4

   I have eaten at Ruth Chris many times, at many locations. The food here on this day was very disappointing and less then satisfactory.
   

   Ruth's Chris Steak House - Long BeachResponded 5 days agoThank you so much for your review. We always want your meal to be perfect so you can focus on your experience, and we're sorry to hear that wasn't the case. We appreciate your feedback, and we hope to have the opportunity to serve you again.
   

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5. P

   Pattycake

   Palm Springs

   92 reviews

   vip
   5.0

   92 reviews

   Dined on May 21, 2023

   overall5food5service5ambience5

   The food was amazing and the staff was very friendly and helpful. Our steak was cooked to perfection.
   

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6. E

   Erin

   Las Vegas

   7 reviews

   5.0

   7 reviews

   Dined on May 20, 2023

   overall5food5service5ambience5

   Full disclosure, we typically do not enjoy chain restaurants, my husband was given a gift card and this was the reason we chose Ruth’s Chris. We were beyond pleased with our experience. The service and attention to detail were outstanding. The food was over the top excellent. We have shared this information with all of our friends and family. We will absolutely be back, no gift card required 😉 Thank you for a lovely dining experience.
   

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7. DW

   DavidW

   Los Angeles

   2 reviews

   2.0

   2 reviews

   Dined on May 20, 2023

   overall2food5service4ambience2

   Will never go again. Unlike Texas Ruth's, the cost here was outrageous, esp. being a la carte for every entre.
   

   Ruth's Chris Steak House - Long BeachResponded on May 22, 2023The last thing we want is for our guests to leave feeling disappointed. We believe that the quality of our service, atmosphere, and food make us one of the finest high-end steakhouses anywhere, and we wish you'd left with a better impression of the value of our offerings. Should you wish to discuss your concerns in further detail, please reply to us directly with your contact information including your name and a phone number.Thank you.
   

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8. JS

   JackS

   Los Angeles

   11 reviews

   5.0

   11 reviews

   Dined on May 20, 2023

   overall5food5service5ambience5

   Shane our server was very friendly and accommodating. The food at Ruth Chris is always great.
   

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9. OT

   OpenTable Diner

   Orange County

   8 reviews

   vip
   3.0

   8 reviews

   Dined on May 18, 2023

   overall3food5service1ambience4

   I was very disappointed with the service provided. Our waiter would not engage with our party on the beers available at the bar and attempted to over charge me by $200 for the bottle of wine. Lenny was disengaged and was not interested in providing us with a quality experience.
   

   Ruth's Chris Steak House - Long BeachResponded on May 20, 2023Thank you for your honest comments. We are sorry to hear that you had a less than favorable experience. Please consider replying directly to us with your name and phone number so that we can learn more. Thank you!
   

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10. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on May 15, 2023

    overall4food4service4ambience5

    Ran out of chicken other than that great. Food was good and drinks aswell.
    

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11. DU

    DaveU

    Orange County

    7 reviews

    vip
    3.0

    7 reviews

    Dined on May 15, 2023

    overall3food5service2ambience4

    Food was excellent. Felt unnecessarily rushed to order on Mother's Day.
    

    Ruth's Chris Steak House - Long BeachResponded on May 16, 2023Thank you for your feedback. While we're glad to see that you enjoyed your meal, we're sorry that the rest of your dining experience didn't live up to expectations as we never want our guests to leave disappointed. We appreciate your comments and hope to welcome you back to any of our locations soon.
    

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12. M

    Marcus

    Los Angeles

    1 review

    4.0

    1 review

    Dined on May 15, 2023

    overall4food4service5ambience4

    It was excellent Mother’s Day experience and the food was tasty.
    

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13. ST

    STEVE

    Denver

    2 reviews

    2.0

    2 reviews

    Dined on May 15, 2023

    overall2food1service5ambience3

    I ordered midium rare T-bone steak but my steak was almost cooked well done. Could not finish. Waitress metioned she will let kitchen and manager know about my steak was not prepared as I ordered. Very loud.
    

    Ruth's Chris Steak House - Long BeachResponded on May 16, 2023We sincerely apologize not everyone's steak arrived perfectly prepared. Would you please consider sending us a private message about this? Please reply to us directly with your contact information, including your name and a phone number. Thank you!
    

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14. SB

    SherieB

    1 review

    5.0

    1 review

    Dined on May 14, 2023

    overall5food5service5ambience3

    Erick at the Long Beach location was awesome, since it was Mother’s Day, waiters/waitresses tend to be a little more busy than usual but he stayed on top of my table with excellence, he was patient, very professional and friendly, he was very knowledgeable about the menu and he served us a smile at all times. I definitely recommend for people to go see Erick at the Long Beach Ruth Chris. 😁😃😀😀
    

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15. OT

    OpenTable Diner

    Orange County

    6 reviews

    vip
    5.0

    6 reviews

    Dined on May 14, 2023

    overall5food5service5ambience5

    We sat at the bar and had a great time! Service was the best!
    

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16. JP

    JadeP

    Los Angeles

    27 reviews

    vip
    5.0

    27 reviews

    Dined on May 14, 2023

    overall5food5service5ambience5

    Excellent dinner. Food was great and our server Aaron was amazing.
    

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17. WK

    WandaK

    1 review

    5.0

    1 review

    Dined on May 14, 2023

    overall5food5service5ambience5

    The service was outstanding! The Manager was very nice (Dylan Lewis). I will be going back soon.
    

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18. RA

    RAYMONDC

    Los Angeles

    2 reviews

    5.0

    2 reviews

    Dined on May 14, 2023

    overall5food5service5ambience5

    We had the filet mignon and lobster tail. The filets was cooked to perfection. For desert we had the delicious bread pudding. Our waiter was excellent, very knowledgeable about the menu items, courteous, and very friendly.
    

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19. AN

    AndyN

    1 review

    4.0

    1 review

    Dined on May 14, 2023

    overall4food5service5ambience5

    It was our first time at this particular restaurant. We’ve been ton2 others… the noise level was great since we went early compared to Anaheim. The ambience was beautiful everything was beautiful . We cannot wait toreturn
    

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20. OT

    OpenTable Diner

    Los Angeles

    1 review

    5.0

    1 review

    Dined on May 14, 2023

    overall5food5service5ambience5

    Loved it thanks you guys for making my husbands birthday great 🩷
    

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21. AC

    AndreaC

    Los Angeles

    6 reviews

    5.0

    6 reviews

    Dined on May 14, 2023

    overall5food5service5ambience5

    Love this place, the stuffed Chicken never let's me down.
    

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22. OT

    OpenTable Diner

    Central Coast

    4 reviews

    5.0

    4 reviews

    Dined on May 14, 2023

    overall5food5service5ambience5

    We went for my daughters birthday and they put confetti on the table and everyone wished her a happy birthday. Super nice and thoughtful. Great food!
    

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23. C

    Chris

    1 review

    5.0

    1 review

    Dined on May 13, 2023

    overall5food5service5ambience5

    Everything was excellent! Great food, service, and ambiance.
    

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24. OT

    OpenTable Diner

    Los Angeles

    5 reviews

    4.0

    5 reviews

    Dined on May 13, 2023

    overall4food4service5ambience4

    Service was excellent! I had the seabass which was exceptional. The mushrooms are are phenomenal. I tried my husband's strip. It was decent. We did not like the mashed potatoes and Mac and cheese. Both tasted bland. Mac was dry and lacked creamy texture. We had a good time overall.
    

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25. SS

    SS1100

    Los Angeles

    3 reviews

    5.0

    3 reviews

    Dined on May 13, 2023

    overall5food5service5ambience5

    The service was fantastic the food was amazing!!!!!
    

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26. JL

    JoannaL

    1 review

    5.0

    1 review

    Dined on May 13, 2023

    overall5food5service5ambience5

    Really great food. Steaks were cooked to perfection.
    

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27. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on May 12, 2023

    overall1food3service4ambience5

    Poor service overall table was not attended to enough
    

    Ruth's Chris Steak House - Long BeachResponded on May 13, 2023We are sorry to hear that you were disappointed in your service and would like to speak to you further. Would you please send your contact information, including your name and a phone number in a private reply to us? Thank you.
    

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28. K

    Krispy

    Orange County

    3 reviews

    5.0

    3 reviews

    Dined on May 12, 2023

    overall5food5service5ambience5

    Food was incredible. Service staff was very attentive and knowledgeable of the menus. Love the ambiance.
    

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29. OH

    OrrinH

    Jackson Hole

    17 reviews

    vip
    5.0

    17 reviews

    Dined on May 10, 2023

    overall5food4service5ambience5

    Service was wonderful. Steak was very good, but not as outstanding as had hoped
    

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30. PM

    PaigeM

    Los Angeles

    7 reviews

    5.0

    7 reviews

    Dined on May 9, 2023

    overall5food5service5ambience5

    Here I am again. Alex gave exceptional service. Please go during happy hour, lunch time, or dinner. The food and drinks were great !!
    

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31. OT

    OpenTable Diner

    Corpus Christi

    3 reviews

    5.0

    3 reviews

    Dined on May 9, 2023

    overall5food5service5ambience5

    Enjoyed wife’s birthday meal, had fresh bread, wedge salad, filet with butter/blue cheese crumbled seared topping, asparagus, wine, Expresso Martini and cheesecake. Absolutely scrumptious.
    

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32. g

    germanulrich

    Los Angeles

    5 reviews

    5.0

    5 reviews

    Dined on May 7, 2023

    overall5food5service5ambience5

    Excellent food and drinks. Very polite and competent service. We‘d love to come back.
    

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33. OT

    OpenTable Diner

    Los Angeles

    5 reviews

    5.0

    5 reviews

    Dined on May 6, 2023

    overall5food5service5ambience5

    Fantastic experience. Will return for sure.
    

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34. SC

    SCLee

    Chicago

    24 reviews

    vip
    3.0

    24 reviews

    Dined on May 5, 2023

    overall3food3service4ambience4

    I was so looking forward to my favorite steak after the Ruth’s near me were closed during Covid, I ordered the 11 oz filet as did the 3 others I was with, there’s were 1/2” thicker and the only difference was mine was medium and theirs med rare. Mine was overcooked on the hot plate as it was smaller and thinner cut, and had gristle. Not the prime cut I’m accustomed to- yet the others I was with got a completely different steak! I was with colleagues and we were celebrating or I would have complained- so disappointing. The waiter barely came by- another disappointment - last time I had a steak that bad at Ruth’s was in Indy and they comped our entire meal (they had switched suppliers).
    

    Ruth's Chris Steak House - Long BeachResponded on May 10, 2023We realize that celebrations are special moments, so we are very concerned to hear that your experience wasn't what you were expecting. Would you please contact via private message and share more about your experience? Please send your contact information, including your name and a phone number.
    

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35. V

    Vicki

    Los Angeles

    7 reviews

    4.0

    7 reviews

    Dined on May 5, 2023

    overall4food5service5ambience5

    Celebrating Dine L.A. The prix fix dinner was absolutely generous for its value. The steak was great, as well as the side dishes. I ordered medium rare and the steak came out a little close to medium. It was delicious, however.
    

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36. LN

    LNOLadies

    Los Angeles

    5 reviews

    5.0

    5 reviews

    Dined on May 1, 2023

    overall5food5service5ambience5

    Our dinner was perfect and the service by Rebecca, Eric and staff was excellent. It was clean and well decorated, and easily accessed from side streets or the freeway. We were pleasantly surprised to find parking is just outside. I think the website should promote that their parking is entered from Seaside Way and the garage is labeled 180 E. Ocean.
    

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37. s

    shoppingal

    Los Angeles

    26 reviews

    vip
    4.0

    26 reviews

    Dined on April 30, 2023

    overall4food4service5ambience3

    Desiree made our dinner special with her warmth and connection. She was a wonderful server. We've been on somewhat of a Ruth's Chris tour. This location has a view of a boardwalk and has a more casual vibe than some other locations.
    

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38. EC

    EricC

    Los Angeles

    4 reviews

    5.0

    4 reviews

    Dined on April 30, 2023

    overall5food5service5ambience5

    Service was excellent. It was a very busy night and the staff was still very cheerful and helpful. I was worried the food wouldn’t taste as good because it was busy but I was pleasantly surprised that it was great as always. I’ve never had a bad meal here and I will continue to be a loyal customer.
    

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39. E

    Eddie

    Orange County

    4 reviews

    4.0

    4 reviews

    Dined on April 29, 2023

    overall4food4service5ambience5

    1st time at this location. Liked it better than the Irvine one, parking was better and inside was newer, cleaner, fresher. Server was great, food was great. One small complaint was the spicy shrimp was not hot, but I liked it enough to order a second serving and it was perfect. I'll definitely go back to this location.
    

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40. NW

    NicoleW

    1 review

    5.0

    1 review

    Dined on April 29, 2023

    overall5food4service5ambience5

    Brought my mom for her birthday, and it was everyone’s first time. It was one of the best experiences, food was amazing, service was impeccable. Will definitely be back!
    

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