Ruth's Chris Steak House - Kauai
understand that this is no ordinary restaurant. From the USDA prime steaks, broiled to perfection in a trademark 1800 degree oven and served on a plate heated to 500 degrees, to the expertly executed
seafood, island fresh fish, New Orleans inspired appetizers, unforgettable dessert and an award winning wine list, you will find that this is the steak house to which others aspire.
Steak was ordered medium and served well done with a burnt taste - staff was wonderful and immediately sent it back to kitchen - second steak was almost cold and raw on the inside and same burned taste on the outside - lobster tail had some tart spice and French onion soup was served with burned cheese on the top - for $230 this was a mistake we will never repeat
Excellent all the way around, great service and great food. Our server Kui did an excellent job.
we all enjoyed our meal and service great. The calamari appetizer from the bar was also very good.
They were out of so many items on the menu. Our server came back to tell us that my main course item had sold out 10 minutes after we ordered and were looking forward to our meals. It was difficult to chose an alternative at that point. The food and atmosphere wasn’t worth the price. Drinks were inconsistent, one was good, second tasted like it was missing something. The cheesecake for desert was missing sugar and butter in the crust, it was very disappointing.
Fabulous meal. Great service.
Really poor service, the night of New Year’s eve. We’ve been to several other Ruth’s Chris and never I had such a poor experience. Staff was short and not real personable. Several of our salads were completely different than salad we’d had at other Ruths Chris.
Had reservation for weeks. Got to restaurant 10 min early and had to wait 20 for our table. Husband had to go to bar because service was so bad. Many items on menu were unavailable. Waited over 2 hours for food. Been to location in Chicago with much better service.
We arrived at 5:15 for our 5:30 reservation and didn’t receive our entree until 7:30. When it did arrive the steaks were all cooked wrong(not what we ordered) and they were out of our side dish.
You always feel special st Ruth Chris. My favorited restaurant on the island (Kauai)
I understand that we went on New Years Eve. But that is something the manager should have planned for. They were out of many things, including lamb and chicken. These things happen.
But it actually took 1 3/4 hours for the first course to arrive. Fortunately we were with good friends so we filled the time with good conversation, but the delay was ridiculous for steak and salad. Which by the way was not great.
The ambiance is very nice and the noise level is low. We will not be going back.
It was amazing.
Every visit is a delight. Great food and wonderful service every time. Eric is a very attentive waiter. We will be back.
Very good as always. Were out of a couple items, but understand. It was at the end of the night on Christmas!
Food and service was exceptional.
It is unusual for Ruth Chris to miss an entrée but they did. 4 of our 5 entrees came out but the 5th did not on time. Not sure why it didn't come but they did offer to comp the entrée. the quality of the food was Ruth Chris good. Maybe we caught them on an off night.
Food was average. Expected more at those prices. Service was good not great.
Have had better steaks at much lower prices at mainland Ruth chris.
The food was exceptional. The service mediocre. We didn't get an offer to refill our drinks.
It was wonderful! The staff took such good care of us, and the food was delicious.
We had a very delightful Christmas party including ten people. The food was the best and the service was excellent! It was a beautiful evening overall!
Standard Ruth Chris, Always excellent
Ruth's Chris is all about steaks and the Poipu branch didn't fail to deliver some of the best steaks we ate in our time in Hawaii. Coupled with fantastiuc sides (go the corn!) and excellent service (thank you Nina!) it is well worth a visit.
Steak filet mignon was actually cold on top. The plate was sizzling, but only the bottom half of the filet touching the plate was hot.
Food took way too long. We waited 25 mins between courses. I mean having cold steak on a sizzling plate is pretty dumb.
We had a reservation for 6:00 PM and were seated within a few minutes.
We were very quickly served water and bread w/ butter.
Our waiter came about 5-10 minutes after getting seated. We ordered, myself the T-bone, my wife the 11oz fillet. It took about 75 minutes for our steaks to arrive. I was not sure if this was normal or not. Later the manager stopped by our table with no prompting and apologized for the long wait, stating that basically the whole restaurant had filled up right before we got there, he got us some free drinks.
The steaks were very good, some of the best I have had, that said I cannot say they are worth the price, but they are the best you will find on Kauai. We both ordered potatoes au gratin, should have just shared. Mushrooms were very good.
Decided to order dessert, got the bread pudding, after three others were sold out. Was good, but not great.
Total time:2 Hours 15 minutes.
Never disappoints!! By far the best steakhouse on the island. Just fancy enough to dress up but also equally casual if your not feeling it. Great service and best of all the creme brûlée so delicious you wanna pick the dish! My tip is get two!
Our meal was amazing and too much! We are both good eaters but the portion of the steaks and sides were more than we could even finish. The sides should be listed as serving 2. It is quite an expensive menu, but everyone should treat themselves on an occasion.
With all the Kaui grass feed beef there us no need to have beef from the main land
Outstanding service. Titus rocks!
Outstanding meats prepared just the way I like it.
Never disappoints .
Our server, Titus, was great last week. Efficient, friendly, welcoming- and he remembered us from our July visit, even where we sat!
Food was excellent, we took advantage of the early dinner special. Except there was trouble with 1 ribeye, very grizzly. But, manager removed from our bill, as it was inedible. The filets were perfectly done.
We have enjoyed all the Ruth Chris restaurants we have visited over the years, and we expect to be back to this Kauai location when we return to Poipu next summer.
Always a great restaurant! Our server, Kelly, and support staff, Titus, Rachel & Ryan, provided wonderful service for our evening dinner. Highly recommend this location!
Everything came out cold four the entire table (party of 6). We sent it back and on the second try the lobster tail was completely under cooked. We sent it back again and told them forget the lobster tail. Our second filet look more like a top sirloin and the plate was not even sizzling! This is the second consecutive time at a Ruth's Chris that our food was subpar. For a fine dining establishment that is completely unacceptable. Our waiter was great though and he was mortified. The manage came over and offered us a free drink and to take off the lobster tail. What a disgrace, obviously we were not going to pay for the lobster and to offer us a free drink for this disaster!! They should have comp'd the entire meal in my opinion; other than the alcohol everything was a mess! That was our last night in Kauai and the meal was a horrible farewell to the island. We should have just going to a market to get A mixed plate!
This remains our fav restaurant on Kauai for a quality dinner!
They don’t offer pinot Grigio by the glass which surprised me. Ran out of dressing for the chopped salad which was more surprising since we had an early dinner and there was only a few tables occupied.
This visit was such an improvement over our dinner in October.
First off, treat yourself to a cocktail at the bar with Rachel, probably the most capable and knowledgeable bartender on island. The bar is lively and a good intro to dinner.
Dining in the bar is available, but if you prefer a quiet seat, try the dining room. Our waiter was Kelly, and he was professional, friendly and efficient. We had a fantastic meal and a great evening.
Thanksgiving dinner was great!
We were seated an hour after our scheduled reservation. We had reservations set at 5:30 p.m., arrived at 5:35 p.m. and were satirized table on about 6:30 p.m..
Met the time of our seating the restaurant was pretty empty, we are a food, server forgot one of our drinks. I had to get up personally and go order it from the bar. Some of the food came out and it was cold had to send it back. The Turkey was dry, and the plates were so plated sloppy.
Me of eaten at Ruth Chris in the past and this visit was below the standard we have come to know.
Amazing sea bass, great children’s menu and outstanding service! I highly recommend this restaurant!
We shared the Porterhouse for 2. It was outstanding. The service however was horrendous. Waitress lack knowledge and seemed very aloof.
I had the filet My wife had the lamb chops. Both were cooked exactly as ordered. Both perfectly seasoned. I ordered the potatoes au gratin because the baked potatoes “were not ready yet”. I’m glad I did. They were excellent. Potatoes cooked just right and just the right amount of cheese. Service, as usual, was superb.
We had a girls' night out to celebrate a birthday, taking advantage of the Fall Special . . . and wow, we had such a great time with the exceptional service we received as soon as we arrived! The birthday girl said that she "absolutely enjoyed every minute and every bite!!!" and I agree!