Ruth's Chris Steak House - El Paso

Very disappointed how our table reservation for our 30th wedding anniversary was handled .. we showed up an hour before for a drink at the bar. , at that time they gave us a beautiful table for two by the window and told us it was ready for us to have our drink and move to the table when ready . When we finished our drink and we’re paying a couple apparently a big shot came and wanted a table by ours , the hostess told them those were reserved . within. Two minutes she came and told us the table they had given us was not ours .. that it was reserved for a proposal . Really ? That’s why it had our anniversary card and happy 30th anniversary menus ? She grabbed everything , the card the menus and the rose petals and moved us to a booth for 4 , in a corner of the restaurant ... we couldn’t believe it ,, I asked to talk to the manager and he apologized he said the big shot couple didn’t want to be seated were we were . I asked him what were reservations for if they don’t respect them he offered to pay for our wine .
want was done was done .. on our way out there was the big shot couple on one of the tables that were reserved and obviously they bumped us to the back of the room .... so sad because even though you try not to let those things get to you they do, unfortunately it happened on our anniversary .

Service was top notch. My birthday was made so special with the confetti on the table and personalized menu and dessert. Food was typical of Ruth’s Chris... outstanding. Couldn’t have been better. Thanks so much!

Great place to celebrate our 20th wedding anniversary. Staff was very detailed in the way they took care of us. Steaks were cooked perfect. I would definitely recommend.

Wife’s steak under cooked. Had to be sent back.

I ordered a 12 yr old Scotch and was charged for a 21 yr old scotch. Waitress agreed I had ordered a 12 yr old, she ordered, from the bar a 12 yr. charges changed to reflect the correct order.

This will not have any effect of us returning to Ruth’s Chris for it remains still our favorite steakhouse.

Awesome service and amazing food! We celebrated my mother’s birthday and everyone was extremely nice and attentive. Hostess, and waiter did an awesome job. There was nothing negative about my night. Hats off to the Chef!!

This place was amazing. Our server was on top of everything and the food was the best I’ve had in a long time! We will definitely visit again and I have been telling everyone I see to go as well!!

Great experience, and ambience!

Dinner with family

A little noisy hearing convert from nearby guest but all else was superb

Great food excellent service. Our waiter Jesse was excellent

Christmas lunch. Nice

Christmas eve

We celebrated my wife’s birthday. It was great!! She had a birthday card waiting at the table along with some light declarations.

The service was really good. Some of the sides were very disappointing. Corn taste like onion and jalapeño ordered on the side was also nothing but onion taste. Dessert was just ok. Menu seems a little disappointed as it is almost all seafood based. We wanted to order an appetizer but the only non seafood was ravioli??? To end on a good note the steak was and has always been really good.

Awesome time!

Filet mignon had a foul taste on the outside portion of the steak. Almost a freezer burnt flavor. Once we got to the inside of the steak it tasted good. Not what you would expect from a premium steakhouse. Service was excellent. Ambience was excellent.

Food, ambience was perfect! I would recommend it.

Great Thanksgiving meal.

This was our 3rd consecutive Thanksgiving dinner at Ruth’s Chris. We booked a 2:30 reservation (to avoid the late rush) but the restaurant was quite busy when we arrived. We had to wait a few minutes to be seated and when we finally were seated the service left a lot to be desired. One dining companion requested water-no-ice and it never came until we had to request it a 2nd time. I requested a 9 oz. glass of Pinot Noir, and when it arrived it was obviously a small glass. My waiter took it back and didn’t return for a long time as he was busy taking orders from the other tables around me. When the wine finally arrived it was a Cab, not a Pinot, but by then I decided it wasn’t worth making a fuss as our dinner was being served.
My final disappointment was that the tradition Ruth’s Chris started in prior years of providing guests with small ‘doggie bags’ of their Thanksgiving dinner was obviously discontinued....a minor issue but one that we had become accustomed to.

We will return to Ruth’s Chris in the future but I hope that they can get a better handle on their personnel needs on one of the busiest days of their dining year.

We went for Thanksgiving dinner. The food was good but was not served hot. We know there is a lot of stress on a restaurant during the holidays but we actually think if they had just focused on the Turkey it might have worked out better. One of our party had a steak and itWe love Ruth’s Chris and will go back soon.

Food was very good. Quiet enough for a business dinner conversation. Tried the banana cream pie. Delicious.

We came here on a date night as a treat for my husband. It was our first time here. The ambiance is cozy and romantic. The service was fantastic. They are attentive to your needs without hovering and being overly pushy. We also didn’t get that “rushed” feeling we get at other restaurants. To top it all off the food and drinks were fantastic. Cooked to perfection and bursting with flavor. We will definitely be visiting again.

The food is always delicious. This is one of the best steaks I have eaten.

Excellent service! Excellent food! We will be back!

The best every time never disappoints best steak we have ever had !

Chris Ruth did an excellent job of making our Anniversary special. Eduardo and his server did excellent job of making sure that my wife and I were consistently catered to. I will most definitely come back. Out food was cooked to perfection too. Thank you for making this day special!!!

Exceeded all expectations

Great experience the whole team was great!!!!

Great evening! Friendly staff and good food.

Service was a bit tired this time. The managers on call did an excellent job, however. The steak was one of the best I’ve ever had. The drinks were also great. The baked potato was not good. The Bearnaise sauce was bland and did not have any tarragon or pepper in it, so it was more like a Hollandsise sauce, which was disappointing. The curtain next to our table had a hole in it. Overall this was a nice experience because of the steak and the managers, but the rest of the experience was just ok.

Exceedingly gracious service. A bit of a ruffle over a wine luster but not is stock was handled well. Good very good but it should be given prices. An overall excellent experience waitstaff excellent.

Food was very good. Service was awesome. Very good place for fine dining

Great place! We really enjoyed our dinner and the staff was awesome.

Excellent food and service, thank you.

Great way to celebrate our anniversary! They made it very special for us!

Excellent service, food was great. We feel at home every time we visit

Great place too celebrate a birthday

Celebrating a birthday party for a friend. We made reservations and requested crab legs which is normally not on the menu. The manager and the chef were great in accommodating us. We had a flower arrangement delivered ahead of time and Steven our waiter was great in making sure everything was set up perfectly. The food was fantastic and Steven and the staff perfect! Everything was perfect!!

Great taste and outstanding service

Everything was excellent. The food, service, staff and everything else was perfect. They made excellent suggestions and the steak was cooked perfectly.