Ruth's Chris Steak House - Cleveland
Davonte was grest
My husband just retired!
steak overcooked. had to ask for a "do over" and eat after the other 5 guys at my table were pretty much done eating. my side was cold by the time the new steak arrived. no offer to fix that. staff was very nice about it and the manager came over twice to make sure the new steak was good... but it is INEXCUSABLE at a supposedly high end steak house.
just as bad... the server who broght the steaks to the table was CLUELESS. He gave every single person at the table the WRONG STEAK. Finally, our waiter arrived and straightened things out...BUT it was a circus show.
Liked the ambiance our waiter was Albert I would ask for him on my return sizzling plates were a bit much I had the Brussel sprouts too crunchy for me but I will return to try a different cut of beef I had the fillet which was good
Excellent as always and as expected. Nice ambiance, dined next to a Brown's player evening prior to game. Steak cooked perfectly.
Great place to celebrate any special occasion. Loved the atmosphere. The food was great!! I definitely will be back.
It took over 1 hour for the waiter to get checks for a table of 11. We had 4 families were represented by 8 guests. Terrible experience.
Thank you for your review, Shelley. We are very sad to hear that you did not enjoy your most recent experience with us, and we would like to work to make it right. Please reach out to us directly with your contact information, including a phone number. We hope to hear from you soon.
I enjoyed the meal and the service. I spent my anniversary at Ruth Chris and could not have picked a better restaurant. The porter house for two was cooked to perfection. The atmosphere was calming and relaxing. We had other servers greet us and check on us during are meal. August 30th, 2019 was a special day thanks to Ruth Chris.
Thank you for making our son’s NAVY Boot Camp send off Amazing !!
First time there...it is very good although I asked for medium well and received very well done...was too hungry to send it back. I did let the waiter know and he was very nice about it. Hopefully next time (we will be back) my steak will done as I hope :)
Very nice setting. Food was delicious. No complaints, would go back again and again
We went for T-bone steaks and they were out. Very disappointing for a steakhouse.
Thank you for your review. We are very sad to hear that you did not enjoy your most recent experience with us, and we would like to work to make it right. Please reach out to us directly with your contact information, including a phone number. We hope to hear from you soon.
food was amazing and bartender were great. the service was on point and food came on time
It was for a 38th birthday dinner. Great food and even better service!
As expected everything was great. My favorite steakhouse.
I have a garlic allergy ---where I get sick if I eat it. I explained this to the wait staff. they brought out food with garlic. Then they over-charged me for a side dish of broccoli........when I brought it to the wait staff, they argued about a $5 item............our bill was over $110. We have been to Ruth's Chris before and really enjoyed it but this time it wasn't so great. I was sick for 2 days following my garlic experience. I wouldn't go back if the same wait staff was working.
Trip, thank you for bringing this to our attention. Please know that we take reports like this very seriously, and we ask that you provide further detail. Please private message us with your contact information, including a phone number, so we can speak with you and investigate this matter further. Thank you!
Food arrived before appetizer plates removed from table. There was a lack of sufficient silverware when dinner arrived and wait staff scrambled to take it from another table. Filet Mignon was not the best quality.
A very special evening, celebrating with friends... Steaks were sizzling and cooked to perfection, our server Joel recommended a winning cocktail! The Manager, Prince is always so welcoming and attends to details to make each visit special. I wanted to bring my friends for a very special meal and Ruth's Chris definitely delivered!
Great experience. Albert our server was outstanding and I would ask for him by name for my our next outing. The steak was amazing
Joel was our server and he was wonderful!! He made sure our anniversary was special and we were taken care of!
Couldn’t have been better. Our server Richard was friendly, knowledgeable and helpful and the manager Josh was welcoming and attentive to assure we had a great experience.
We actually had the same server we had for the same occasion 2 years ago. He remembered our whole party and was fantastic- Devone,sure I misspelled that. He was great,the welcome staff was super,and of course our meal was exceptional. Such a pleasure.
Wonderful meal-attentive service and personal touches
Our first choice for a celebration, we're always taken care of and the food is delicious! It's nice to dine at a restaurant where the manager remembers your name from the last time you were there, and everyone has a smile. Steaks are always cooked perfectly and sizzling when brought to the table, a great variety of side dishes and the best 1,000 island dressing! They can accommodate a romantic dinner for 2 or large parties, we never feel that the noise is out of control and we LOVE their music soundtrack. Keep up the great work!
Great service and friendly staff
Very nice and worth several more trips Everything was delicious service was phenomenal from being seating and on looking for a steak that literally melts in your mouth Ruth Chris has it
We are here to celebrate my daughter’s birthday. Everyone was awesome and went out of their way to make her feel special. There was even glitter on the table! Chuck was a great waiter and we enjoyed our time there.
Kudos to the entire team on (07/12/19). Evening shift.
Our experience was awesome! From the always courteous hostess, the exceptional waiter, magnificent chef The Prestigious French Manager.
They went far past my expectations to serve us, when I made a mistake and confused our reservation time. We arrived several minutes before closing, and still provided us with world class service. Without hesitation.
It was a Priceless experience. We will never forget it.
By far Ruth’s Chris has best customer service in Cleveland!💯
Great food and excellent service will keep us coming back to Ruth’s Chris.
Erika (Mel until she gets her own and name tag) made the evening extra special. We enjoyed our dinner as well as the dessert.
Amazing food! The steak was so tasty and tender you almost didnt need a knife. The server was so attentive and nice. The whole experience was one to remember. We will definitely be returning! Love love love!!!
Ruth’s is alway a good dining experience - no matter what city you are in
Everything was very delicious I didn't like the salad as much to tangy for my taste.But all an all no complaint. Waiter was very nice he knew what we needed and was there to serve us on time I will return.
Went to Ruth Chris, for my two year anniversary. Really enjoyed everything not one complaint. We try to come at least once a month.
Rick was our server for the 4th time. He provides great service, intellect and wit. The food is always amazing. We never feel rushed out of there like so many other places. We will return again and again.
It was amazing! Albert our sever did an outstanding job and was very attentive. We will be back!
Always a great experience! Our server, Anthony, was great!!!
Ruth Chris, as a chain, is consistently good. The night we had dinner there unfortunately, there was a large loud group close to us which did hinder the ambience and ability to talk a bit. But food was good as always
It was great
The food was absolutely incredible. The server was too busy after picking up 2 large tables to continue servicing us on our anniversary. The atmosphere was great, too.