Ruth's Chris Steak House - Cleveland

4.7
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552 Reviews
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$31 to $50
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Steakhouse
Ruth's Chris Steak House in Cleveland, OH serves the finest USDA Prime beef available, broiled at 1,800° and served on 500° plates, so your steak stays hot, juicy and delicious from first bite to last. Enjoy our New Orleans-inspired appetizers, USDA Prime steaks, fresh seafood, signature side dishes and homemade desserts. All this while you enjoy our warm, inviting atmosphere and Ruth’s Chris’ genuine hospitality. So whether you’re a regular or have just been wondering what all the buzz is about, Ruth"s Chris is the perfect excuse to enjoy the perfect night out. Dinner is served nightly, reservations are suggested and private dining and offsite catering may be arranged.
What 552 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.7
food
4.7
service
4.7
ambience
4.4
value
Noise · Quiet
91% of people would recommend it to a friend
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AE
Cleveland
5 reviews
Dined on September 14, 2019
Overall 5food 5service 5ambience 5

Davonte was grest

m
Cleveland
3 reviews
Dined on September 14, 2019
Overall 5food 5service 5ambience 5

My husband just retired!

g
New York Area
11 reviews
Dined on September 8, 2019
Overall 3food 2service 2ambience 3

steak overcooked. had to ask for a "do over" and eat after the other 5 guys at my table were pretty much done eating. my side was cold by the time the new steak arrived. no offer to fix that. staff was very nice about it and the manager came over twice to make sure the new steak was good... but it is INEXCUSABLE at a supposedly high end steak house.

just as bad... the server who broght the steaks to the table was CLUELESS. He gave every single person at the table the WRONG STEAK. Finally, our waiter arrived and straightened things out...BUT it was a circus show.

LS
Cleveland
2 reviews
Dined on September 8, 2019
Overall 5food 5service 5ambience 5

Liked the ambiance our waiter was Albert I would ask for him on my return sizzling plates were a bit much I had the Brussel sprouts too crunchy for me but I will return to try a different cut of beef I had the fillet which was good

C
Cleveland
71 reviews
Dined on September 7, 2019
Overall 5food 5service 5ambience 5

Excellent as always and as expected. Nice ambiance, dined next to a Brown's player evening prior to game. Steak cooked perfectly.

MC
Cleveland
1 review
Dined on September 5, 2019
Overall 5food 5service 5ambience 5

Great place to celebrate any special occasion. Loved the atmosphere. The food was great!! I definitely will be back.

SA
New York Area
1 review
Dined on September 1, 2019
Overall 1food 5service 1ambience 5

It took over 1 hour for the waiter to get checks for a table of 11. We had 4 families were represented by 8 guests. Terrible experience.

Ruth's Chris Steak House - Cleveland
Responded on September 9, 2019

Thank you for your review, Shelley. We are very sad to hear that you did not enjoy your most recent experience with us, and we would like to work to make it right. Please reach out to us directly with your contact information, including a phone number. We hope to hear from you soon.

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HR
Las Vegas
3 reviews
Dined on August 30, 2019
Overall 5food 5service 5ambience 5

I enjoyed the meal and the service. I spent my anniversary at Ruth Chris and could not have picked a better restaurant. The porter house for two was cooked to perfection. The atmosphere was calming and relaxing. We had other servers greet us and check on us during are meal. August 30th, 2019 was a special day thanks to Ruth Chris.

M
1 review
Dined on August 25, 2019
Overall 5food 5service 5ambience 5

Thank you for making our son’s NAVY Boot Camp send off Amazing !!

F
New York Area
13 reviews
Dined on August 24, 2019
Overall 4food 4service 4ambience 5

First time there...it is very good although I asked for medium well and received very well done...was too hungry to send it back. I did let the waiter know and he was very nice about it. Hopefully next time (we will be back) my steak will done as I hope :)

e
Cleveland
1 review
Dined on August 23, 2019
Overall 5food 4service 4ambience 5

Very nice setting. Food was delicious. No complaints, would go back again and again

OT
1 review
Dined on August 18, 2019
Overall 2food 2service 3ambience 3

We went for T-bone steaks and they were out. Very disappointing for a steakhouse.

Ruth's Chris Steak House - Cleveland
Responded on September 12, 2019

Thank you for your review. We are very sad to hear that you did not enjoy your most recent experience with us, and we would like to work to make it right. Please reach out to us directly with your contact information, including a phone number. We hope to hear from you soon.

Report
C
Cleveland
1 review
Dined on August 17, 2019
Overall 5food 5service 5ambience 5

food was amazing and bartender were great. the service was on point and food came on time

OT
Phoenix
1 review
Dined on August 16, 2019
Overall 5food 5service 5ambience 5

It was for a 38th birthday dinner. Great food and even better service!

AG
1 review
Dined on August 16, 2019
Overall 4food 5service 5ambience 4

As expected everything was great. My favorite steakhouse.

T
Cleveland
2 reviews
Dined on August 15, 2019
Overall 3food 3service 1ambience 5

I have a garlic allergy ---where I get sick if I eat it. I explained this to the wait staff. they brought out food with garlic. Then they over-charged me for a side dish of broccoli........when I brought it to the wait staff, they argued about a $5 item............our bill was over $110. We have been to Ruth's Chris before and really enjoyed it but this time it wasn't so great. I was sick for 2 days following my garlic experience. I wouldn't go back if the same wait staff was working.

Ruth's Chris Steak House - Cleveland
Responded on September 9, 2019

Trip, thank you for bringing this to our attention. Please know that we take reports like this very seriously, and we ask that you provide further detail. Please private message us with your contact information, including a phone number, so we can speak with you and investigate this matter further. Thank you!

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TM
New York Area
1 review
Dined on August 10, 2019
Overall 4food 3service 2ambience 4

Food arrived before appetizer plates removed from table. There was a lack of sufficient silverware when dinner arrived and wait staff scrambled to take it from another table. Filet Mignon was not the best quality.

MK
Cleveland
21 reviews
Dined on August 8, 2019
Overall 5food 5service 5ambience 5

A very special evening, celebrating with friends... Steaks were sizzling and cooked to perfection, our server Joel recommended a winning cocktail! The Manager, Prince is always so welcoming and attends to details to make each visit special. I wanted to bring my friends for a very special meal and Ruth's Chris definitely delivered!

L
Cleveland
13 reviews
Dined on August 8, 2019
Overall 5food 5service 5ambience 5

Great experience. Albert our server was outstanding and I would ask for him by name for my our next outing. The steak was amazing

AH
1 review
Dined on August 5, 2019
Overall 5food 5service 5ambience 5

Joel was our server and he was wonderful!! He made sure our anniversary was special and we were taken care of!

S
Chicago
13 reviews
Dined on August 3, 2019
Overall 5food 5service 5ambience 5

Couldn’t have been better. Our server Richard was friendly, knowledgeable and helpful and the manager Josh was welcoming and attentive to assure we had a great experience.

MC
Cleveland
11 reviews
Dined on August 3, 2019
Overall 5food 5service 5ambience 5

We actually had the same server we had for the same occasion 2 years ago. He remembered our whole party and was fantastic- Devone,sure I misspelled that. He was great,the welcome staff was super,and of course our meal was exceptional. Such a pleasure.

OT
Cleveland
2 reviews
Dined on August 2, 2019
Overall 5food 5service 5ambience 5

Wonderful meal-attentive service and personal touches

MK
Cleveland
21 reviews
Dined on July 31, 2019
Overall 5food 5service 5ambience 5

Our first choice for a celebration, we're always taken care of and the food is delicious! It's nice to dine at a restaurant where the manager remembers your name from the last time you were there, and everyone has a smile. Steaks are always cooked perfectly and sizzling when brought to the table, a great variety of side dishes and the best 1,000 island dressing! They can accommodate a romantic dinner for 2 or large parties, we never feel that the noise is out of control and we LOVE their music soundtrack. Keep up the great work!

OT
Cleveland
2 reviews
Dined on July 25, 2019
Overall 5food 5service 5ambience 5

Great service and friendly staff

FS
1 review
Dined on July 18, 2019
Overall 5food 5service 5ambience 5

Very nice and worth several more trips Everything was delicious service was phenomenal from being seating and on looking for a steak that literally melts in your mouth Ruth Chris has it

OT
Cleveland
1 review
Dined on July 15, 2019
Overall 5food 5service 5ambience 5

We are here to celebrate my daughter’s birthday. Everyone was awesome and went out of their way to make her feel special. There was even glitter on the table! Chuck was a great waiter and we enjoyed our time there.

A
Cleveland
5 reviews
Dined on July 12, 2019
Overall 5food 5service 5ambience 5

Kudos to the entire team on (07/12/19). Evening shift.

Our experience was awesome! From the always courteous hostess, the exceptional waiter, magnificent chef The Prestigious French Manager.

They went far past my expectations to serve us, when I made a mistake and confused our reservation time. We arrived several minutes before closing, and still provided us with world class service. Without hesitation.

It was a Priceless experience. We will never forget it.
By far Ruth’s Chris has best customer service in Cleveland!💯

OT
Cleveland
1 review
Dined on July 12, 2019
Overall 5food 5service 5ambience 5

Great food and excellent service will keep us coming back to Ruth’s Chris.

MA
Cleveland
5 reviews
Dined on July 6, 2019
Overall 5food 5service 5ambience 5

Erika (Mel until she gets her own and name tag) made the evening extra special. We enjoyed our dinner as well as the dessert.

SH
1 review
Dined on July 4, 2019
Overall 5food 5service 5ambience 5

Amazing food! The steak was so tasty and tender you almost didnt need a knife. The server was so attentive and nice. The whole experience was one to remember. We will definitely be returning! Love love love!!!

MC
Washington DC
6 reviews
Dined on July 4, 2019
Overall 5food 5service 5ambience 4

Ruth’s is alway a good dining experience - no matter what city you are in

JS
1 review
Dined on June 30, 2019
Overall 5food 5service 5ambience 5

Everything was very delicious I didn't like the salad as much to tangy for my taste.But all an all no complaint. Waiter was very nice he knew what we needed and was there to serve us on time I will return.
Thank You

OT
Cincinnati
2 reviews
Dined on June 24, 2019
Overall 5food 5service 5ambience 5

Went to Ruth Chris, for my two year anniversary. Really enjoyed everything not one complaint. We try to come at least once a month.

a
Cleveland
8 reviews
Dined on June 22, 2019
Overall 5food 5service 5ambience 5

Rick was our server for the 4th time. He provides great service, intellect and wit. The food is always amazing. We never feel rushed out of there like so many other places. We will return again and again.

OT
Cleveland
2 reviews
Dined on June 16, 2019
Overall 5food 5service 5ambience 5

It was amazing! Albert our sever did an outstanding job and was very attentive. We will be back!

LH
1 review
Dined on June 8, 2019
Overall 5food 5service 5ambience 5

Always a great experience! Our server, Anthony, was great!!!

JA
New York Area
9 reviews
Dined on June 8, 2019
Overall 4food 5service 4ambience 3

Ruth Chris, as a chain, is consistently good. The night we had dinner there unfortunately, there was a large loud group close to us which did hinder the ambience and ability to talk a bit. But food was good as always

OT
Cleveland
1 review
Dined on June 8, 2019
Overall 5food 5service 5ambience 5

It was great

Z
1 review
Dined on June 7, 2019
Overall 4food 5service 2ambience 5

The food was absolutely incredible. The server was too busy after picking up 2 large tables to continue servicing us on our anniversary. The atmosphere was great, too.

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