Ruthie's Steak & Seafood at Grand Falls Casino & Golf Resort

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1. OT

   OpenTable Diner

   Des Moines

   1 review

   2.0

   1 review

   Dined 4 days ago

   overall2food5service1ambience2

   First we made reservations on line and they didn’t receive them. Waited an extra 20 minutes. Took forever to get waited on . One table behind us left due to no service. There was no tram work with the employees at all. I think are girl was new and it was her first day she needed training and apologized to every table all the time. We got are meat first and the plates were very hot which means it sat in the window way to long.. we then had to ask for our sides after about five minutes our sides came and then we had to ask where our salads were which we didn’t even want at that point. Because we were done eating our meat and starting on our sides. We need refills on drinks and water. We asked for extra bread because it was taking so long never did get it. It was seriously just a hot mess.. we did is speak to a manager because we did not get our sides. They said there was not one but the guy was acting as when that day. He did take our sides off but we would’ve loved to pay for them if we could’ve had them with our meal also was not offered dessert we did however try to order dessert but they were out of the cake. We paid $150 for the service we did have which is ridiculous. Our food was very good . I know that there is a shortage of employees but with teamwork it would’ve all been so different seem like no one was willing to help check other tables and you had probably four servers in that tiny room. . Thank you Roxy

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2. CR

   CynthiaR

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience5

   Braxton was our server and he did an excellent job checking on us, refilling our waters.

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3. OT

   OpenTable Diner

   1 review

   1.0

   1 review

   Dined on May 15, 2022

   overall1food4service3ambience3

   Family took my parents out to celebrate their 35th anniversary. Had reservations at 7 for 8 people, but when we got their they told us they could only fit 4 people and that every table was full. I made the reservation on this app then call and told them to up it to 8 people and they said they did, then went in and confirmed the day before that the reservation was for 8 people and again they confirmed, but when we showed up they could only fit 4 of us. We had to wait almost an hour till they could make room for us then when we sat down the service was god awful slow. We had groups of 4 people that sat down 30-40 minutes after us and we ordered way before them getting their food and finishing it before we got ours. Needless to say it was a horrible service. I’ve been to many 5 star restaurants and extremely upscale places like ruthies and I’ve seen the management at those places go above and beyond to fix any issues caused by said management. When your spending the amount of money( close to 70+ per person) you do at places like this you expect good service. Not Burger King management service. We will never be back

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4. EB

   EricaB

   1 review

   1.0

   1 review

   Dined on May 6, 2022

   overall1food2service1ambience3

   We used to love dining here. I think we are finally done trying. Our server was new. Not a problem, we have both been in the service industry and completely understand. When my other half ordered the steak special, she said she didn't know what it was, but assured us she would figure it out. What he received was a steak (cooked correctly, at least) on a plate. Juice splattered on the plate, none of the seasoning/rub nor accompianents for the special. When questioned, she said, OH, the May special. I guess I didn't realize that! I ordered a lobster tail. 🦞 It arrived with no melted butter and it was cold to the touch. She refilled our water and then took 20 minutes to remember the melted butter. I explained that it was cold. 15 minutes later I got my meal back. The sides were no longer warm, my partner had finished his steak and couldn't even get a second drink. There was no offer of dessert and our check was dropped off. We intended to use some of our food credit and pay the rest. She took our cards, used comp from our cards and brought them back with someone else's receipt in our folder. We gave up. Our server's parting words were...I hope you have a better night. Apparently the fantastic manager that was there is gone and the restaurant part has been sold. We can't justify the prices for the food when the quality and service is so low. We used to rave about Ruthie's to everyone and would take people there for special occasions. Now we will have to ensure that we retract the recommendations. I'm so sad it has turned out this way.

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5. SL

   SteveL

   1 review

   4.0

   1 review

   Dined on April 21, 2022

   overall4food4service4ambience4

   The steak was fantastic, but the baked potato, which was extra, wasn't done enough.

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6. R

   Roscoe

   1 review

   4.0

   1 review

   Dined on April 17, 2022

   overall4food5service3ambience4

   The food was excellent, good ambiance, good explanation of all of our questions, service was a little disappointing we sat down at 6:25 and left at 8:15 we weren't in a hurry but times in between taking our orders and getting it was long numerous tables got food before we did and we ordered a filet and sea bass so maybe that takes longer??, it was our anniversary and I had bragged the place up as vendors had taken me there twice and it was great, my wife had never been there we will come again but I thought we should be honest with our review Thank You

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7. CB

   CherylB

   1 review

   5.0

   1 review

   Dined on April 9, 2022

   overall5food5service5ambience5

   We love Ruthies. We had family with us this time, but we go 1-2 times a week and just sit by the bar and enjoy a wonderful meal, great service and everyone makes us feel special. There is no better restaurant around, even in Sioux Falls. Mel, Zac, Braxton, Breanna, Darnell, Brianna and Jay when he works, ...they are all outstanding and the food NEVER disappoints. Thank you! You are lucky to have this team and this beautiful restaurant. Cheryl and Mike Boldt

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8. NA

   NickA

   1 review

   5.0

   1 review

   Dined on April 7, 2022

   overall5food5service5ambience5

   Food was amazing, waiter had whole section got seated and the food fast. Waiter was running around attending to all the tables. So left a 20.00 tip

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9. 2

   2ndhop

   1 review

   4.0

   1 review

   Dined on March 26, 2022

   overall4food4service5ambience4

   Very relaxing The food was delicious and filling Great appetizers Friendly people Enjoyed and will let others know

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10. GH

    GeorgiaH

    South Dakota

    2 reviews

    5.0

    2 reviews

    Dined on March 18, 2022

    overall5food5service5ambience5

    Fabulous Lobster Bisque! All choices were excellent for a birthday celebration. Only thing was they said the birthday boy's dessert was complimentary, we were charged for it.

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11. D

    Dave

    South Dakota

    9 reviews

    vip
    5.0

    9 reviews

    Dined on March 3, 2022

    overall5food5service5ambience5

    Love seeing Melody and Zach! Great service!

    Ruthie's Steak & Seafood at Grand Falls Casino & Golf ResortResponded on March 8, 2022

    Good Morning Dave! Thank you for the 5 star review! We are glad that you enjoyed your service from both Melody and Zach! It is our goal to make each guest experience a grand experience. We hope to see you again soon at Grand Falls Casino and Golf Resort.

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12. m

    melissad

    South Dakota

    2 reviews

    5.0

    2 reviews

    Dined on February 26, 2022

    overall5food5service5ambience5

    My family had the best experience. We have been to Ruthies more than once. We always have the best service and the best food!

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13. g

    goodgrub

    South Dakota

    9 reviews

    vip
    5.0

    9 reviews

    Dined on February 21, 2022

    overall5food5service5ambience5

    Always amazing!! Food was excellent. Service was excellent. Always a great experience!

    Ruthie's Steak & Seafood at Grand Falls Casino & Golf ResortResponded on February 22, 2022

    Hello goodgrub! We are glad to hear that you had such a wonderful time! We are always happy to serve and we hope that you will be back soon to enjoy even more food and fun here at Grand Falls Casino and Golf Resort!

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14. G

    Greg

    1 review

    5.0

    1 review

    Dined on February 17, 2022

    overall5food5service5ambience5

    Service, surroundings, and food was all great as always. I have always and will continue eating at Ruthie's whenever having an evening meal when at Grand Falls. I always recommend you to anyone that I know that is going to Grand Falls. Greg Blair

    Ruthie's Steak & Seafood at Grand Falls Casino & Golf ResortResponded on February 22, 2022

    Greg, thank you for the five star review. We are so glad that you enjoy our service, surroundings, and food! We hope to see you again at Grand Falls, Ruthie's Steak and Seafood again soon!

    Report
15. JC

    JenniferC

    South Dakota

    1 review

    5.0

    1 review

    Dined on February 12, 2022

    overall5food5service5ambience5

    Always a wonderful experience! Ruthies is our “go to’ for special occasions and everyday splurges. Melody is an absolute gem of a hostess, always makes us feel special!

    Ruthie's Steak & Seafood at Grand Falls Casino & Golf ResortResponded on February 22, 2022

    Jennifer, thank you for the wonderful review. We are glad that you had such a grand experience! We are glad that Melody made such a wonderful experience for you! We hope to see you again soon at Grand Falls, Ruthie's Steak and Seafood!

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16. g

    goodgrub

    South Dakota

    9 reviews

    vip
    5.0

    9 reviews

    Dined on January 15, 2022

    overall5food5service5ambience5

    Great food, great service, in a great setting.

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17. MM

    MiltM

    1 review

    4.0

    1 review

    Dined on January 3, 2022

    overall4food3service4ambience4

    Crab was not good at all. Very fishy taste seemed old. Did not finish.

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18. G

    Ginger

    Minneapolis

    1 review

    4.0

    1 review

    Dined on December 24, 2021

    overall4food5service4ambience5

    Zach was our server..he was very busy yet attentive. 2 steaks, walleye and crab legs were all wonderful. Noticed 4 other guests wearing baseball caps while they dined as if they were at a pizza ranch. Attire requirements might need to come back in style.

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19. A

    Anthony

    Phoenix

    1 review

    4.0

    1 review

    Dined on December 19, 2021

    overall4food4service5ambience5

    Great service and manager. The food was good the only issue was our Risotto was cold and dry. You have to cook the risotto and serve it fresh and hot.

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20. DB

    DeniseB

    Miami

    1 review

    5.0

    1 review

    Dined on December 4, 2021

    overall5food5service5ambience5

    The service was excellent. The staff was friendly, attentive. The atmosphere was great. The food, appetizers, bread, wine, drinks, salad/soup, main course were soooo good. Will go back for sure.

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21. C

    Carlos

    1 review

    5.0

    1 review

    Dined on November 28, 2021

    overall5food5service5ambience5

    The waitress, food, and environment was amazing! Will definitely go back again!

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22. C

    Calicocats

    Milwaukee

    13 reviews

    5.0

    13 reviews

    Dined on November 28, 2021

    overall5food5service5ambience5

    Hit the jackpot every time we done at Ruthie’s! Food is delicious and great service! Steaks are well prepared and the alacarte sides are generous portions to share. We’ve been there so many times I’m ready to see a menu update with a new selection of entrees and sides while keeping the steak choices.

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23. SD

    SaraD

    South Dakota

    1 review

    5.0

    1 review

    Dined on November 18, 2021

    overall5food5service5ambience5

    Our favorites are the French Onion Soup, Wedge Salad, and Filet. FABULOUS! We like to have our favorite wine or their delicious Moscow Mule.

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24. MG

    MikeG

    Savannah

    2 reviews

    5.0

    2 reviews

    Dined on November 6, 2021

    overall5food5service5ambience5

    Excellent experience at Ruthie's. Very good food, pretty good prices, great service, and they were very helpful in getting a couple more seats added to our table at the last minute!

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25. DT

    DaveT

    Phoenix

    4 reviews

    5.0

    4 reviews

    Dined on October 31, 2021

    overall5food5service5ambience5

    Super service and great food. Very relaxing and not rushed.

    Report
26. g

    goodgrub

    South Dakota

    9 reviews

    vip
    5.0

    9 reviews

    Dined on October 26, 2021

    overall5food5service5ambience5

    Delicious food, great service.

    Report
27. RL

    RodneyL

    1 review

    5.0

    1 review

    Dined on October 16, 2021

    overall5food5service5ambience5

    The service and everything about our visit was wonderful is was so good can’t wait to go again always love forward to the food and company

    Report
28. J

    Jeffrey

    1 review

    5.0

    1 review

    Dined on September 21, 2021

    overall5food5service5ambience5

    Delicious food and great service. Will definitely return.

    Report
29. OT

    OpenTable Diner

    South Dakota

    1 review

    5.0

    1 review

    Dined on September 19, 2021

    overall5food5service5ambience5

    Great location for anniversary dinner!

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30. AH

    AshH16

    1 review

    5.0

    1 review

    Dined on September 11, 2021

    overall5food5service5ambience5

    It was awesome as usual and are server was fantastic. We have had her before!! The best.

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31. j

    jessicad

    1 review

    5.0

    1 review

    Dined on September 11, 2021

    overall5food5service5ambience5

    Was super fantastic like always, my boyfriend and I come here at least 2 times a year from Mankato for the steak, it never disappoints!

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32. E

    Ericg

    South Dakota

    2 reviews

    5.0

    2 reviews

    Dined on August 31, 2021

    overall5food5service5ambience5

    Wonderful steak house. Best steak I have ever had. Terrific service. Bartender Zach was great. Makes wonderful concoctions. It is small only 13 tables. We totally enjoyed ourselves.

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33. S

    Suez204

    1 review

    5.0

    1 review

    Dined on August 28, 2021

    overall5food5service5ambience5

    Had our Wedding Anniversary dinner here while staying at the casino. Staff are very nice and accommodating. Food was amazing. Comfy, tall backed couch like seating areas gives you the feel of seclusion while being able to view everyone else's amazing food as it passed by us. Crab cakes, lobster fettuccine Alfredo and the surf and turf all were perfect

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34. g

    goodgrub

    South Dakota

    9 reviews

    vip
    5.0

    9 reviews

    Dined on August 23, 2021

    overall5food5service5ambience5

    Everything was fantastic!!

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35. OT

    OpenTable Diner

    Minneapolis

    1 review

    5.0

    1 review

    Dined on August 14, 2021

    overall5food5service5ambience5

    It was our anniversary, the entire staff was very kind. We had a complimentary dessert; the cheesecake and our meals were fabulous! Thank you all so much! Thank

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36. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on July 4, 2021

    overall2food4service3ambience2

    Very overpriced, nothing comes with your very expensive meal, if you order crab, that is all you get, two crab legs, you have to purchase everything separately. Not worth the money. The carry out guy is constantly running back and forth through the middle of the restaurant, all we could do was laugh. Won't be back.

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37. m

    melissad

    South Dakota

    2 reviews

    5.0

    2 reviews

    Dined on June 19, 2021

    overall5food5service5ambience5

    We go to Ruthie's once a month. We are never disappointed with the food or the service. Love this restaurant!!

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38. t

    treecatcher

    Omaha

    3 reviews

    5.0

    3 reviews

    Dined on June 16, 2021

    overall5food5service5ambience5

    Service was great, food was prepared perfectly. Our favorite place to get a great meal.

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39. R

    Rachel

    1 review

    5.0

    1 review

    Dined on May 23, 2021

    overall5food5service5ambience5

    The food and service was exceptional. The special of linguini, shrimp, peas, bacon and cherry tomato was delicious. As was the Chilean sea bass. Props to the chef as this was an amazing meal and we will definitely be back. The hostess and server were welcoming, friendly and timely. The ambiance was perfect.

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40. OT

    OpenTable Diner

    Minneapolis

    2 reviews

    5.0

    2 reviews

    Dined on April 25, 2021

    overall5food5service5ambience5

    The surf and turf was excellent. Steak was good to a perfect medium. We got the shrimp and scallops for an appetizer and it was delicious! Excellent service!

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