Rusty Pelican - Miami

Rusty Pelican - Miami reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. L

   Leticia

   Miami1 review

   2.0

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Rustic Pelican used to be a very good restaurant , unfortunately service , food , drinks are not good as before .
   

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2. l

   liz

   Miami11 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 2

   The place look rundown, the food was average but service provided by our server was excellent! She was very friendly , and professional .
   

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3. A

   Ana

   Miami7 reviews

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Location is beautiful but it’s too busy and food takes too long. Probably better to go during the week when it’s more quiet but weekends/ holidays are too busy for it to be enjoyable
   

   Rusty Pelican - MiamiResponded today

   Hi Ana, Thank you for your feedback and for choosing to dine with us at Rusty Pelican - Miami. We're glad to hear that you enjoyed the location and found it beautiful. We understand that our busy periods can be a challenge, and we appreciate your understanding. We're always striving to improve our services, and your feedback is valuable to us. We hope to welcome you back again soon, perhaps during a more calm period of the week. Best, The Management Team
   

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4. R

   Robert

   Dallas1 review

   1.0

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   I, Believe You Guys Under Staffed. You should plan to have more employees available on special holidays. The sushi was not very good.
   

   Rusty Pelican - MiamiResponded today

   Thanks for the review, Robert. We're truly sorry to hear that your experience at Rusty Pelican - Miami didn't meet your expectations. We take pride in our sushi and apologize if it fell short this time. We appreciate your feedback and will use it to improve. We hope you'll give us another chance to impress you in the future. Best, The Management Team
   

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5. B

   Bill VIP

   Austin4 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Food quality and service was great. Definitely a bit pricey.
   

   Rusty Pelican - MiamiResponded today

   Thanks for visiting us, Bill! We're thrilled to hear that you enjoyed our food and service. We understand that you found our prices a bit high, and we appreciate your feedback as it helps us to strive for excellence. We hope to see you again at the Rusty Pelican - Miami.
   

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6. P

   Patti

   Philadelphia1 review

   2.0

   Dined 2 days ago

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 5

   Our waiter wasn’t very friendly and the service was just fair. I’ve been to the restaurant before with excellent service and my daughter chose this restaurant for her graduation luncheon with 8 of us. Right from the start the waiter wasn’t super friendly. Not sure if he was super busy but it was a damper. A good server should be friendlier despite how how busy he is.
   

   Rusty Pelican - MiamiResponded today

   Thanks for the feedback, Patti. We're sorry to hear that your recent visit to Rusty Pelican - Miami didn't meet your expectations. We strive to provide friendly and efficient service to all our guests, and it's disappointing to hear that we fell short this time. We appreciate your patience and hope that we can improve on this aspect. We hope to welcome you back for an improved experience.
   

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7. D

   Daniel VIP

   New York City73 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Enjoyed the view and the fish tacos. But the fries came out somewhat cold after a wait and a drink had a grub on a mint leaf. Just a mixed bag. Our dining companion loved it too.
   

   Rusty Pelican - MiamiResponded today

   Thanks for the review, Daniel! We're glad to hear that you enjoyed the view and our fish tacos. However, we're sorry that the fries and your drink came out cold and that your dining companion's dish had a mint leaf on it. We strive for the best quality and your feedback helps us improve. We hope to have another chance to serve you better in the future.
   

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8. L

   Laurie VIP

   SH1 review

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   Le service n’est pas au niveau attendu (plus de 10 minutes d’attente pour commander des verres de vin). Les plats sont plutôt fades.
   

   Rusty Pelican - MiamiResponded today

   Dear Guest, thank you very much for sharing your experience with us! We look forward to seeing you again soon!
   

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9. N

   Nydia

   New York City15 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   The food and paper is all great. The music and noise level is a bit too loud to enjoy the ambiance
   

   Rusty Pelican - MiamiResponded 4 days ago

   Hey Nydia, Thank you for taking the time to review Rusty Pelican - Miami. We're thrilled to hear that you enjoyed our food and found our prices to be excellent. We're sorry to hear that the noise level and music weren't to your liking. We appreciate your feedback and will certainly take it into consideration as we continually strive to improve our guests' experiences. We hope to see you again soon for another great dining experience! Best, The Management Team
   

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10. T

    Tom

    Poconos5 reviews

    5.0

    Dined 7 days ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4

    Always a great location. The management team gave my daughter a blanket when it rained which made the day. Thank you. Always a great place to go
    

    Rusty Pelican - MiamiResponded 4 days ago

    Thanks for visiting us, Tom! We're thrilled to hear that you had a great experience at Rusty Pelican - Miami. It's wonderful to know that our location and management team contributed to making your day special. We're glad you appreciated the blanket gesture and we look forward to your next visit. See you soon!
    

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