Russell's Steaks, Chops, and More

Our experience at Russel’s was incredible. The venue was elegant and the service was top notch! All employees were dressed very nice and were very respectful. I would recommend Russel’s to anyone I know who is looking for a upscale dining experience for a special occasion or just because!

Love Russel's , I usually order the steak but tried the pork chop, it was delicious. Usually go there 3 times a year & have never had a bad meal or experience.

Our waiter, Ryan, very informative as well as attentive. I have already recommended Russell's to many coworkers and friends.

Customer service was exceptional. We were greeted and treated like family from the start. The wait staff was very attentive and took care of our every need without being overly attentive. The food was exceptional and the wait staff took care of special requests without a problem. We will definitely be returning and highly recommend this establishment!

Great place for fine dinning . Been there several times and never let down . The bartender eye candy is nice too !

Overall experience is always wonderful. Staff surprised us with a nice dessert for our anniversary. Other than the newer busboys, service was exceptional. They have to learn sometime and what better than a Sunday night. Can't wait to go back.

Great a dinner well done

A well established name, but i can see why, dining done right

Excellent food and service. We always enjoy Russell’s. One of our favorite spots.

We had a great experience. Jared was the best. The food was perfect as always

This place is amazing. We had a delicious dinner. We both had Steak ala Russell. I like my steak well done and it was cooked perfectly and not dry. It almost melted in my mouth. My husband likes his medium and it was also perfect. The restaurant is not loud like many are and the tables are not all crammed together. There was plenty of room. The wait staff is very efficient without being overbearing. I can not say enough good things about Russell's. You will not be disappointed. Russell has thought of everything to make dining a great experience.

as always Russel always greets my wife and I when we check in and that is very special to us. The bar is a special place we always look forward to and have a martini before dinner. The music on the screens surrounding the bar is perfect. Russells makes us feel special. We will be back soon.

Number to our server was the best. He was professional, engaging and made our special event even better. Minor issue when we waited 10 minutes past the time of our 8 30 pm reservation. No big deal. Overall a good experience. Major thanks to our server Number to with an assist from Ryan his colleague.

This was my 1st visit to Russell's and definitely not my last. Everything was first class, there was nothing to find fault with. Definitely a restaurant for that special night out.

We had such a wonderful time at Russell's for our anniversary dinner. The restaurant is beautiful, all of the staff are courteous and knowledgeable and the food is beyond compare. My husband had a porterhouse that was melt-in-your-mouth perfection and my king crab legs were equally delicious. I would recommend Russell's to anyone who wants to enjoy a great night of libations and food.

We celebrated my wifes birthday at Russels on 02/08/2019. There were five of us and all five commented on the excellence of the food and the elegance of the service. Overall it was a memorable occasion for us. I am glad that I chose Russells.

Food was perfect. Service was professional.. Most pleasant experience !

Everything was great, food was cooked to perfection. I purchased the dinner for two package with the night in Russell’s hotel. Everything including the hotel stay was a perfect getaway.

One of the top restaurants around.

As always outstanding food and service. There is never any questions you will get the best of the best.

I’d highly recommend Russell’s, I go there for almost every birthday/ celebration. It’s a great place to have a high quality meal with excellent service and ambiance. Russell is always there greeting people and checking on the tables, you can tell he puts his life into this place. I’ve never had a bad experience there and recommend to any who haven’t been there.

As the facility became busier, it was difficult to carry on a conversation because of the increased noise level resulting in our leaving before we planned. The food was pricey and the portions of side items (green beans and mashed sweet potatoes) were poor quality and did not meet my expectations. The pork chop however was excellent.

Everything was great! One of our favorite restaurants! Always delicious food! Super Service!

We ate there Tuesday feb 5, and my fiancé had the chicken Oscar. While eating it she found multiple pieces of crab shell. We reported it to our waiter however we were concerned that someone else might not catch it and be injured. The waiter was very apologetic however we never heard anything else about the issue.

As always killer service and even better
Steak. I guess 70 years experience will do that

Birthday. Food was great. Service was over the top. Price was fair.

Russell’s is the best steakhouse in town! Steaks perfectly made. The brussel sprouts are AMAZING!

We can only come for Special occasions but always wonderful!

After having been at Russell’s 10+ times over the last few years, we were very disappointed with our latest experience. We were feeling that the food/value/service was going down hill the last few times, we didnt expect our experience to be as bad as it was. The service was absolutely awful. We couldn’t even hear our waiter, he never let us know the potato or soup specials. Since the menu/dishes have consistently been changing in terms of quality and what sides come along with your steak, we asked the waiter was the side “du jour” and he said vegetables only. So we ordered a side of potatoes and both of our entrees came out with a scoop of potatoes in addition to the ones we had purchased. We had to wait a significant amount of time in between sitting down, getting our drinks, ordering, waiting for our plates to be cleared, seeing the dessert menu, and waiting for the check. Took about 1.5 hours when our normal experience is only usually an hour. Additionally, when our entrees didn’t wow us at all. There was a time that we would savor every bite of our dish. I didn’t even finish my dish, that had never happened before. We were just extremely disappointed with our experience. Time to time a new steak house...

My wife and I tried something other than steak and we were both a bit disappointed. We would go again but probably stick with one of the steak selections. We have always been happy with the quality and preparation of the steak.

Steak was cold. Cream of spinach was drowning in cheese.
Much was very good but some big misses. Higher end restaurant that disappoints!

Fabulous setting and ambience. Daniel L. out waiter was outstanding, courteous and very professional. We felt a bit rushed, even after we mentioned that we wanted to take our time. The Salmon was exquisite, however, the Rack or Lamb did not make my top ten list.., All in all a very enjoyable dining experience.

This was our first visit and it won't be our last! The food we ordered was superb! Lobster tail was huge, and you could cut the filet with a fork! Honestly, we felt like royalty while celebrating our 40th Anniversary.

Amazing Staff, Amazing Food! Highly recommend the filet and my wife's chicken was fantastic!

Food and Service is always great and well worth the prices for that special occasion

Amazing food as always thank you

First time here for us...food was absolutely delicious! Service excellent and wonderful ambiance. Our server, Chris was both professional and friendly. We will be back!

Thus is the best all around Steak House and More in WNY! There is no place better in this area. I have no affiliation with any of the employees at Russell's, I'm just an occasional customer.....need to have dinner more often here.

A trip to Russell's Steaks, Chops, and More is always first class in service, food, and ambiance.

Love dining here always excellent f r ok the time you walk in the door until the time you walk out the door!!!