Russell's Steaks, Chops, and More

Seriously one of the best dinner and dining experiences. The filet with sides was exquisite 💜

We were seated at a bench style booth next to a wall above the main dining floor,because we were sitting next to each other instead of across or at ninety degrees we had to turn our heads ninety degrees to talk to each other.Reminded me of a cafeteria table or a kids table away from the main floor.The waiter was young maybe new we had to ask him about their nights specials because he didn’t offer much information.When you spend two hundred dollars for dinner you expect a wow experience we didn’t receive that by far. To many good restaurants to choose from next time we will try somewhere else.

Other than the terrible service at the bar while waiting for our table. Bartender appeared annoyed by beer list questions and request to make a Winter Storm on the tart side. She then appeared inconvenienced when I handed her my credit card to pay for the drinks, actually dropped it on the counter next to the register and walked away. The dining experience was outstanding. Sat by Russell at a great table. Waiter was outstanding. Appetizer, dinner and desert was fabulous!

Never disappointing . From the great service to the delicious food.

Service was outstanding, wine list and appetizers were fantastic. Entrees were well prepared but a couple steaks came out on the cold side which shouldn’t happen at a restaurant of this caliber. Rack of lamb was perfect so I think it was more of a timing issue in the kitchen.

Every Tuesday is date night for my boyfriend and i. We last came to the steakhouse in October and loved our visit so we decided to come back again this past Tuesday. Everything was just as great as expected. Ryan has been our server both times and is excellent! Will be coming back soon for some more outstanding food and service.

Outstanding as usual

Fabulous! All was of highest quality, service prompt and courteous.

After several visits over time to this restaurant, the same problem seems to exist, which is serving "hot" steaks to the table. Not sure if it is a kitchen/server miscommunication or not, but disappointing, nevertheless. Love the ambiance for a special occasion but think this will be the last visit.

This was not my first time to dine at Russell's so I know what to expect. It always exceeds any other restaurant in the area in food . service & quality for the money. I highly recommend it often to friends & relatives.

You need a new chef! Your cooking, most everything was too salty and too rich....its like you are cooking in the 1980's! I had lamb chops which were pretty good as they were not coated with your special salty rub as the steak was. You could hardly taste the steak given the high powered rub....The chef prepared mashed potatoes were ruined by chef...Too salty, maybe due to blue cheese and way off color (brownish) due to who knows why..... not appetizing! Appetizer of artichoke hearts was too heavy, salty and rich....looked gross as well.

We had been looking forward to this experience for our 45th anniversary.
Way too expensive at $185.00!! Then on the radio yesterday I hear an ad for a dinner for two at $89.00.
Didn't notice that on the menu on our evening there. I feel totally fleeced!

We shall never return!

Great all the way around just a little too pricey to come back often

We love Russell's...everything is first class and top shelf. It's the perfect spot for date night or for a night out with friends.
Russell Salvatore knows how to do it RIGHT❤

Fabulous food, service and hospitality

FABULOUS!!!! Food, atmosphere, and service. Best Steaks in western New York. Lobster Tails the whitest and sweetest. Shrimp cocktail to die for. Desserts abundant, chocolate cake #1!

Always good food with excellent service. The staff really goes out of there way to make sure you are well cared for.

Our meal was the best meal either of us have ever had! The entire evening was perfect! Our server, Ryan, was top notch and we would request to have him be our server again. Thank you for an absolutely delicious meal and a fantastic evening!!

Best steaks I've had and I've been to a lot of steak houses around the country.

It was a get evening and our waiter Gary was outstanding.

Always fabulous! Can’t believe how Russell is there night after night. He’s amazing

Couldn't have selected a better place to celebrate our 29th anniversary. Everything was perfect

Excellent service, excellent food. Enjoyed a casual drink at the first.

One of the best restaurants around! Would highly recommend!!

After many years of hearing about Russell's, we celebrated our wedding anniversary this past week. EVERYTHING was 5 Star. Our server, Eric, was fantastic, attentive, and friendly. Food was melt in your mouth tasty. I would highly recommend to anyone.

Had a wonderful dinner. The staff was very attentive and friendly.

Best Filet I have ever had. :Potatoes, beans, salad, bread was outstanding. My favorite overall restaurant.

This was my second visit to the restaurant and the experience was the same. The service was average and the waiter could not remember some of the nightly specials. The wine we ordered was out of stock and the steaks were lacking in flavor. Our order of creamed spinach came out looking like spinach swimming in milk. I can't imagine how this place gets such good reviews unless it's like the kings new clothes and everyone raves about it because it seems to be the thing to do. For the prices here the experience should be stellar. I'll stick with Hutch's, Tempo or Black and Blue if I want a great steak and nice night out.

Our waiter Jonathan was professional, attentive and congenial. He really enhanced our experience. We noted that the rest of the wait staff looked professional in their dress and demeanor. We piked the side table for two we had.

What a wonderful place to celebrate our anniversary! The wait staff was so attentive, the food hot and delicious and the ambiance perfect! I especially enjoyed the Seafood Bisque and my rack of lamb was cooked to perfection! My husband onion soup was ladened with cheese and flavor and his bone-in ribeye cooked to his liking! Thank you all for making our evening extra special!

We have been coming here with friends for years. Always a great weekend get away. The staff are all amazing, the service and attention is fantastic. The food is always delicious and the rooms are beautiful and comfortable. Highly recommend it!! We will be back again.

Russell's is one of our favourite places to stay and eat. We come once a year for our anniversary. The service is very attentive, the food fabulous. We always get the Steak Russell. My husband's steak was cooked perfectly to a Medium Well as asked. My well done was a little overdone, but I know it is difficult to cook filet mignon well done. Everything else was perfection. Love the special touch of having whipped cream and chocolate shavings when you order coffee! Another special touch was writing "Happy Anniversary" on our dessert plate. We also received the half moon table as requested. This table is a must for a couple celebrating a special day.

Tim our server was excellent. We were celebrating both our birthdays and our anniversary. Was a great experience.

Wow... Excellent meal and service. Wife really enjoyed her meal, and she is very tough to please

The service and meal was excellent. Looking forward to going these again soon.

Top notch restaurant with great food and service. Always go here for a special occasion as you are made to feel special.

Service was outstanding. The food was top notch. Wait staff was very friendly so and professional. Experience was very enjoyable. Very happy how night turned out.

Food is always outstanding, the staff is always polite and helpful. The restaurant is nice, clean and tastefully decorated. Always a nice night and great meal.

Exceptional service!! Every time we go to Russels the food is great! Russels never disappoints!

The service was absolutely fantastic. That's the type of service many companies need to have and teach their staff. The noise level was a bit high, but not high enough that i couldn't hear myself or my husband talk. It was a very busy night and should not be a deterrent. The food was delicious!! I wasn't a fan of the Belgium chocolate cake, the chocolate ganache was just too cold and hardened to enjoy.
Overall I as well as my husband am very satisfied with our evening and experience there.

We got a jacuzzi room package with dinner what a great place to stay and eat, room is always comfortable, service and food is outstanding great experience