My ranking of fair is based on 1 poor and 2 average entrees. Swordfish awful! Had a rank after taste. Served on slightly warm, mostly raw vegetables. 2 other orders were average. The sushi was great. Great location. Most of the other restaurants in the area were busy. Ru Sans was light on customers. I guess the words out. I go to Japan 10 times a year and was hopeful Ru Sans was going to be a Diamond in the stars among the Nashville restaurants.
The waitress was courteous and timely. She gave me a 25% comp on the fish although I barley touched it. Never saw management.
Will never be a returning customer.
I don't eat sushi, my friends do. Ru Sans has a great variety of cooked Japanese appetizers and entrees that I've always liked. It's close to work and easy in and out.
We waited over 1.5 hours for a Shrimp fries rice and two tuna rolls.. Hardly worth the wait. Had to use restroom and had to pass dump to go inside - just gross. Ruined our evening!
We weng at lunch. They had lunch buffet which had a variety. If you like good quality and fresh sushi do yourself a favor and avoid. If you have to eat there stick to the cooked food. I needed Tums after eating there.
I've had better sushi but I've also had way worse. The service was slow but I think the guy was new and he was really nice. Everyone else in my party loved their food though.
This was my second time dining here. I love their lunch, and enjoyed the first time I went for dinner. However I don't know where the disconnect came into play after ordering my food. I was brought my entree before my appetizers, and we had to ask where our appetizer was. My partner was brought out an eel appetizer when he ordered uni. My sushi had no flavor at all. Even with being fried....nothing. The bartender was a jerk and seem to not have the time to be bothered with us. Over all I'll choose Thai Papaya next time
Our waiter was awesome - friendly and personable and attentive. Meal was delicious and I actually likes the smaller rolls better, less sauce and easier to eat in a bite. Total bill was about $25 pp with tons of food and a large sake which is super reasonable and the free valet was great!
Consistently good sushi. Great service. Ambience is lacking, though.
This was my first time trying this restaurant, i was not impressed. I ordered straight from the menu, no substitutions. Shrimp fried rice and an order of dragon roll...easy enough, but the shrimp fried rice was terrible! Even the waiter had to send it back and brought me a new order!! The dragon roll however was amazing.
It was great. They were all really nice the second we walked through the door. Everything was delicious. I can't wait to go back.
Manager offered 30% off and some free saki. Unacceptable!
First of all, be aware that your Open Table reservation may not be something the host knows how to access and that your Open Table Certificate may be confusing to the staff.
Secondly, the rolls here sound good and are innovative. However, the choices we made (Two Specials and Two Standards and Sashimi) weren't executed well for two reasons: thinest/smallest amount of fish of my vast sushi experience and sauces/dressings are over used to the point of the rolls "swimming"
Frankly, I would't return or refer people here for sushi or sashimi.
Extensive menu. We were a group of 6 and ordered TONS of different sushi rolls and a few nigiri sushi (all tasted fresh). Service was good. Overall, i recommend you try it!
As a native to Atlanta, I am familiar with Ru Sans and very happy to have a Nashville location! I am allergic to fish, but they have a large enough menu to accommodate my yakisoba and rice ball cravings while my Husband indulges in some sushi. The service on this occasion was less than what I am accustomed to, but I did enjoy the food as much as I always do so I would still recommend the restaurant to my friends!
I planned to eat here as part of my friends bachelorette weekend. We had made our reservation for 12 but had 10 show. We had a large table that was perfect so everyone could interact. They were very accommodating toward our group. I would go here again if planning a similar event.
We had a group of 15 and wanted somewhere that was fun and laid back. The service and food were good but that wasn't all of our focus. We wanted a place that had top 40 music kinda loud but not too loud like a bar. It was a perfect place for this.
Fantastic service, reasonable prices, and an extensive food and beverage menu. Sushi was crafted to perfection and the presentation of the food was spectacular.
We really enjoyed the experience we had at Ru San's. The server was great to point out menu options and the sushi was fantastic. Our server was very busy and we had to wave him down a few times but overall excellent experience. Not a place for a quiet romantic dinner but for a fun evening it was perfect.
Let's start with the hostess...we made reservations for 4, but last min decided to have 5 for dinner. Showed up 30 min before our reservation so we could inform the changes. You would have thought we told her we were having 10 people!!! So rude about the addition!! Second....our waiter, it took him nearly 15 min to ask us if we wanted any beverages. He was slow on getting us refills & did not know the menu when we had questions. I wanted a very particular item he told me was available only to find out it was not. Next, we were charged a 18% gratuity for having a party of 5....most places it's 8 & above! Food was not consistent several of the same items were purchased & none of them looked similar. Bad experience from start to finish!
My girlfriend and I just recently got back together and we both enjoy a more fun, high-energy atmosphere and Ru-San's definitely has that. Very fast paced place and constant club music may not be what some look for in an Asian restaurant....but with some shots or just some drinks and a group or someone you can have fun with this place is great. AMAZING food, she had the best chicken fried rice I've ever tasted and I had some type of spicy tuna roll and some fried calamari- both of which went amazingly with a Sapporo and some water :) 9 out of 10 -- the highest rating I'll give on a restaurant ;)