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Royal Ocean Terrace

3.9
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55 Reviews
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$30 and under
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Contemporary American
The Royal Ocean Terrace Restaurant and Lounge serves appetizing Hawaiian Regional specialties in a casual, open-air setting overlooking the crystal blue Pacific and the neighboring islands of Lanai and Molokai. Each evening at sunset a traditional torch lighting ceremony is presented and throughout dinner service a graceful hula dancer and solo musician perform Hawaiian classics. Open for breakfast, lunch and dinner. Full cocktail service is available

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Diners must wear masks unless eating or drinking
What 55 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
3.6
food
3.8
service
4.1
ambience
3.6
value
Noise · Moderate
75% of people would recommend it to a friend
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W
Wyoming2
Denver
7 reviews
Dined on February 24, 2020
Overall3food2service3ambience3

Nothing about our experience was for stars! Don’t recommend at all.

M
vipMary
San Diego
93 reviews
Dined on February 24, 2020
Overall4food4service4ambience4

Nice property with ocean views. Food good and slightly less expensive than nearby restaurants.

EO
vipEatingOutInNYC
New York Area
23 reviews
Dined on December 31, 2019
Overall3food3service2ambience2

They were out of a couple dishes we wanted and then our drinks never came because they ran out of one of the ingredients. Our waitress let us know this but not until we’d finished our meal. Overall we weren’t impressed. Food was decent but the whole dining experience left a lot to be desired.

OT
vipOpenTable Diner
London
3 reviews
Dined on December 31, 2019
Overall1food1service1ambience3

This place was terrible, largely because we had a server who clearly did not want to be there, purposefully ignored us, told us incorrect information about the food, and did not even come back to see how we were doing...would not go back.

TT
viprunTTrun
Central Coast
17 reviews
Dined on December 31, 2019
Overall1food1service3ambience4

Unfortunately neither of our appetizers nor our meals were as described in the menu. The “crispy” Brussel sprouts, while fairly tasty, were not at all crispy and in fact had a moist coating. The spicy ahi poke was not in the very least spicy. The lobster Mac and Cheese had a very distasteful sauce and NO lobster. My husband ordered the crab crusted mahi mahi and will there was some coating on the fish, it was not crab. Overall an incredibly disappointing meal particularly because we were there for New Years Eve. We won’t return and advise against the Royal Ocean Terrace.

SJ
vipSharonJ
Chicago
24 reviews
Dined on December 29, 2019
Overall3food3service3ambience3

There are better places to go for the money you’ll spend here, though the entertainment was lovely.

CR
CoriR
Hawaii
1 review
Dined on December 17, 2019
Overall5food5service5ambience5

Sushi was unbelievable. The prime rib and fish was also excellent. Beautiful view of the sunset. Server was very good. Lots of food with the dishes. Drinks were best we had in Maui.

OT
OpenTable Diner
Los Angeles
2 reviews
Dined on November 27, 2019
Overall1food1service1ambience5

Has to send our steak back twice as they did not know how to make it medium rare.

M
Mattydread
San Francisco
10 reviews
Dined on November 25, 2019
Overall4food3service4ambience5

Hotel food with all the shortcuts. Some of our party enjoyed their dishes, but defrosted frozen lobster chunks, dry flavorless mahi-mahi, and pasta with globby Alfredo and bacon straight out of a 1972 cookbook were far from the luxurious experience the prices suggested. Weird overly familiar waiter, too.

OT
vipOpenTable Diner
Calgary
1 review
Dined on November 10, 2019
Overall1food1service1ambience2

Service was extremely poor. Wasn’t seated outside despite selecting this at reservation and sharing that this was our honeymoon. When we asked if we could be sat on the patio, apparently they won’t move people who have come for happy hour and have finished eating and just sit there and won’t leave.

We waited twenty five minutes for anyone to acknowledge our table and kept being ignored by the busboy filling table waters directly around us, despite making eye contact and motioning for waters. Eventually our server came and took our orders and we still waited another ten minutes until my husband finally went to the bar and got us some water in plastic cups. Food was okay at best, finally coming to our table, close to the 50 minute mark. Prime rib was over cooked as we asked what temperature it was already prepared at and the server didn’t know. It was likely cooked again to reach medium rare when he wanted it to be whatever it was prepared at for that day.

To top it all off, our server charged my bill with someone else’s credit card!

Only saving grace was the manager rectified the situation quickly without even telling him the entire ordeal. Live music was nice but based on comments from other diners around us, the service is definitely lacking and we weren’t the only table dissatisfied.

BB
BuntB
Hawaii
2 reviews
Dined on August 17, 2019
Overall5food4service5ambience5

Lovely setting with good food and super service. And a great sunset in addition.

M
vipMatt
New York Area
24 reviews
Dined on August 14, 2019
Overall4food4service5ambience5

Food was good; sunset was wonderful. Prices were reasonable for Maui- 5 of us with 2 appetizers and inexpensive bottle of wine dined for $300 including tip.

SG
StevenG
Washington DC
5 reviews
Dined on July 22, 2019
Overall5food5service5ambience5

Good resort restaurant with decent choice of food and drinks off two menus. Excellent service from Cara who is a credit to the serving team.

R
Roger
1 review
Dined on July 20, 2019
Overall5food5service3ambience5

Breath taking ocean view!!! Breakfast special $9.99 included 2 eggs, rice and bacon. What a deal. Better to sit outside vs indoors. Indoors did not have air conditioning.

HF
vipHawaiiFam
San Francisco
12 reviews
Dined on July 19, 2019
Overall5food5service5ambience4

Marissa is so friendly and gave us so much of the Aloha spirit. We were seated outside and the flies were bothersome but once the food arrived everything was perfect. Thank you.

MJ
MauiJacki
San Francisco
8 reviews
Dined on July 3, 2019
Overall5food5service5ambience5

Great value. Great view. Perfect for families. This a great go to spot for lunch or dinner. The prices are excelllet for Maui.

DH
vipDennisinHV
Portland
30 reviews
Dined on May 2, 2019
Overall3food4service2ambience2

While the food was good the environment felt like a cafeteria. Busy, noisy, lots going on.

TJ
TheJRBs
San Joaquin
2 reviews
Dined on April 21, 2019
Overall4food4service1ambience4

As a guest of an establishment, I’m always interested to see how the food is, compared to the local restaurants. This place is just an ok restaurant. The view is great, the food is good and our server was horrible. I mean HORRIBLE! No surprises really, since he is not a native Hawaiian, but from France I’m pretty certain. I’ve had other servers here, at other times of the day and they have been pretty good, but not great

m
mbalex
New England
34 reviews
Dined on April 2, 2019
Overall2food2service1ambience4

The check in was a disaster. Our waitress was darling but clueless. The food was not good. My tuna was tough and so was my steak. There was way too little of the wasabi cream sauce touted for the tuna and the peppercorn sauce for the steak was a heavy Worcestershire sauce with nary a peppercorn in sight. A very disappointing experience.

E
Excellent
Vancouver
4 reviews
Dined on March 27, 2019
Overall3food3service2ambience4

Food is OK, but not great.

Service is very hit or miss. There was no wine list provided when we were seated. When we asked for same we were provided with only a cocktail list. It seemed as if they didn't understand what we were asking for. Finally recieved a wine list on the third try.

My meal was served several minutes before that of my wife and daughter.

Even though we had a reservation, when we arrived they asked for our room number. When I stated that we were not staying at the hotel, and again mentioned our reservation, the hostess said she would see if there were any tables available. There were six empty tables within our immediate view.

Overall, a very unprofessional and mediocre experience from individuals who don't seem to care about customer service.

JB
JoniB
Phoenix
2 reviews
Dined on March 21, 2019
Overall4food3service4ambience5

Rated food good because my husband ordered the prime rib medium rare and it was way overdone at medium to medium well. The mahi-mahi was excellent. The live entertainment was very nice.

V
vipVicspics
San Francisco
54 reviews
Dined on March 20, 2019
Overall5food4service5ambience5

Beautiful setting on the ocean, great food, wonderful service and even a mini show. Best value in Maui.

OT
OpenTable Diner
New England
9 reviews
Dined on February 15, 2019
Overall3food3service2ambience2

Service was extremely slow. Steak ordered med rare ad was WELL DONE!
Will not go there again.

OT
OpenTable Diner
Hawaii
8 reviews
Dined on February 5, 2019
Overall4food4service4ambience4

Very nice place. Food was very good. The singer and hula dancer was a very nice touch.

RS
RobinS
Hawaii
3 reviews
Dined on January 30, 2019
Overall3food3service4ambience3

Menu choices have changed
My food was not very hot when served ; meat and fish were very dry.

RG
vipRonG
Nashville
3 reviews
Dined on January 2, 2019
Overall5food5service5ambience5

Great hotel bar and restaurant. Nice people and great service. Great flat breads

OT
OpenTable Diner
Atlanta
2 reviews
Dined on December 30, 2018
Overall5food5service5ambience5

Excellent service from our waiter Grant. Kid friendly, relaxed atmosphere

G
Gourmetgirl
San Francisco
5 reviews
Dined on December 29, 2018
Overall5food5service5ambience4

It was busy so we did have to wait quite a long time for our food. It was worth the wait as the food was really good and everyone in our group of 6 enjoyed their meal. Our waiter(Grant) was terrific! His recommendations were spot on.

a
andrewk
Vancouver
1 review
Dined on December 24, 2018
Overall3food3service5ambience4

The location and service were superb. Out waitress was very attentive and made our visit very enjoyable. The food was good but as most things in Hawaii, over priced.

C
vipCdpdllc
Chicago
21 reviews
Dined on November 12, 2018
Overall3food2service2ambience5

Food was fair, had steak that was mostly gristle. Ahi tuna was cooked through, rather than seared.

R
vipRich
San Diego
8 reviews
Dined on October 31, 2018
Overall2food1service3ambience4

The welcome was like why are you here. The fish was overlooked. Sauce was meager. Service was lacking.

RB
vipRoxanneB
Seattle
18 reviews
Dined on September 4, 2018
Overall5food5service5ambience5

Hula dancers performed while we dined, live Hawaiian music, delicious food, beautiful scenery! The aloha spirit was here. I'll eat here again for sure.

OT
OpenTable Diner
Los Angeles
5 reviews
Dined on August 25, 2018
Overall3food3service3ambience2

Informal, relatively inexpensive, decent food. Not for foodies; outside seating area noisier more informal (beach attire}.

VC
ValerieC
San Francisco
5 reviews
Dined on August 17, 2018
Overall2food2service3ambience5

You are mostly paying for the experience. The scenic view of the beach is beautiful and there was live music and dances, literally right in front of a pool and shuffleboard.

You can get food that is twice as good, twice as much portions, for half the price elsewhere. Probably not at resort restaurants. The curry was watery, the fish was good but not outstanding.

The waitress was super sweet and attentive , but when we checked in the hostess was rude, telling us we didn’t make the reservation early enough (we just got off the plane, and booked for about an hour ahead). I understand if that was too short notice, but she could have told us in a nicer way.

NT
NicoleT
1 review
Dined on July 19, 2018
Overall4food4service4ambience5

Reserved a table outside for around 630 so we would see the sunset from our seats. There were a few families ahead of us to be seated so it took a minute.. not a big deal. Table was right up front, next to the pool area and with a STUNNING view of the sunset. A gentleman played guitar and sand and a woman performed traditional hula dancing. It was lovely! Service was good. Food was good.. I had the mahi mahi and my son had the kid’s short ribs. He also ordered the Mac n cheese because he was still hungry (big eater!) and it wasn’t very good. It’s not cheap, but in line with other Maui / resort prices. I also had the Maui Mule. Very good!

OT
vipOpenTable Diner
New York Area
14 reviews
Dined on July 15, 2018
Overall3food3service4ambience3

I was seated in a broken chair!!! If I was a heavy personI would have been flat on my bottom!

JH
JohnHScottsdaleShopper
Phoenix
1 review
Dined on July 12, 2018
Overall3food3service3ambience2

The location on the water front was good. The entertainment was also an unexpected surprise. However the food was only average. My dining companion enjoyed his meal. The overall experience was just average. The Neal cost was high.

GE
GoodEats
Tahoe
19 reviews
Dined on April 24, 2018
Overall4food4service4ambience4

Very nice meal with a great view and we loved the entertainment.

CA
CATHYB
1 review
Dined on April 22, 2018
Overall3food4service2ambience3

waiter didn't bring the bread we had to ask for it when our dinner arrived We were there for a birthday and we told him numerous times and he smiled never brought the complimentary desert instead we ordered desert and paid for it
some what disappointing

BD
vipBigDaddy
Charleston
25 reviews
Dined on April 3, 2018
Overall4food4service4ambience5

I was a little concerned after reading some of the reviews about loudness, people in the pool, etc., but it was excellent - no one in the pool and an excellent ambiance. It did seem a little odd that apparently the way back to the resort from the beach is through the pool area and several people came through and also through the restaurant.....
The live entertainment was excellent and the food was very good as well. My wife had the prime rib and I had the Chicken & Veggies Teriyaki. Both were good.
Overall, this was a little bit of surprise. We went for the sunset and while overcast, still got some color, some great entertainment, and very good food. Between dances, the young lady was stringing leis and gave one to my wife which thrilled her to no end!

FAQs

Royal Ocean Terrace offers takeout which you can order by calling the restaurant at (808) 661-9119.

Royal Ocean Terrace is rated 3.9 stars by 55 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.

Tweets by Royal Ocean Terrace