Royal Oak - Kinnerton Lane

Royal Oak - Kinnerton Lane​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. J

   Jayne

   チェシャー評価・口コミ (1)

   3.0

   2025年4月19日にご来店

   1. 総合評価 3
   2. 料理 3
   3. サービス 3
   4. 雰囲気 2

   Hard to evaluate our experience to be fair as unfortunately we were the only people in the restaurant at lunchtime. The restaurant was laid out really nicely, our table wasnt in the nicest position - was near tbe back not the bright window area -but I assumed it was because the others were already booked for later so didn't query. I should have as we were there to celebrate a birthday as noted on our booking. I'm sure it would be a better experience when a little busier and so be more atmosphere. Glad we were a 4 not a 2!
   

   Royal Oak - Kinnerton Lane1日前に返信済み

   Dear Jayne, Thank you for taking the time to share your feedback. We're pleased to hear you appreciated the restaurant's layout. We apologise for the table placement; we always strive to accommodate special occasions and regret that this wasn't reflected during your visit. We hope to welcome you back soon for a more vibrant experience. Best regards, The Royal Oak Team
   

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2. I

   Ian

   ニューカッスル、ノーサンバーランド評価・口コミ (1)

   1.0

   2025年3月29日にご来店

   1. 総合評価 1
   2. 料理 2
   3. サービス 3
   4. 雰囲気 1

   Underwhelming We tried three times over the past 8 years. Each time we decided we would bother again.
   

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3. C

   Craig

   チェシャー評価・口コミ (1)

   3.0

   2025年3月29日にご来店

   1. 総合評価 3
   2. 料理 4
   3. サービス 2
   4. 雰囲気 2

   Good food, but waited over an hour for starters then an hour's for mains! 1 server on here own with what was clearly a busy Saturday service!!
   

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4. OT

   OpenTable ダイナー

   南ウェールズ評価・口コミ (1)

   1.0

   2025年3月29日にご来店

   1. 総合評価 1
   2. 料理 1
   3. サービス 1
   4. 雰囲気 1

   Table not ready on arrival, 25 mins wait for a menu, drinks orderd, tea arrived No milk, White wines took further 15 mins, Then took food order, 34 mins wait for starters no dips just empty pots, Also no plates so further 4 minute wait for plates, cleared plates 31 mins wait for mains, over cooked and stale fat in fryer, (needed a change). onion rings missing, reminded waitress she said coming now! we ate meal 5 chips and a mouth full of chicken left! The onion rings arrived, (again cooked in the stale fat from the fryer) tasted awful! ate half of one onion ring only, then plates cleared, sat waiting a further 35 mins, no desert or coffees offered, we were again ignored! in end I got up queued at bar and paid in disgust. It could not have been worse. No concession was asked for or given, we just simply will never go back to a pub we have used for 43 years as we moved to Kinnerton back in 1982.
   

   Royal Oak - Kinnerton Lane1日前に返信済み

   Hi There Thank you for taking the time to share your experience with us. We deeply regret to hear about the numerous issues you encountered during your visit. This is certainly not the standard we strive to uphold. Your feedback regarding the delays, quality of food, and service is invaluable and will be addressed with our team immediately. We sincerely apologise for the inconvenience and disappointment caused, especially given your long-standing patronage. We hope you might consider giving us another chance in the future to provide the quality experience we strive for, and that you deserve on each and every visit. Kind regards, The Royal Oak Team
   

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5. K

   Kyle

   チェシャー評価・口コミ (1)

   4.0

   2025年3月26日にご来店

   1. 総合評価 4
   2. 料理 4
   3. サービス 5
   4. 雰囲気 3

   Only one member of staff in the restaurant, but the service he provided was excellent.
   

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6. NS

   NigelS

   チェシャー評価・口コミ (9)

   5.0

   2025年3月26日にご来店

   1. 総合評価 5
   2. 料理 4
   3. サービス 5
   4. 雰囲気 4

   Nice country pub. Very accommodating. Menu is varied. Took elderly mother for lunch.
   

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7. T

   Tony

   北ウェールズ評価・口コミ (2)

   1.0

   2025年2月20日にご来店

   1. 総合評価 1
   2. 料理 1
   3. サービス 1
   4. 雰囲気 1

   Booked a table for lunch. Booking asked if we wanted the bar or dining area. Selected dining room as we wanted somewhere quiet. When we arrived there was no sign of anyone around to show us to the table. Eventually found someone and were told we couldn't use the dining room and would have to go in the bar area. Looked in there and was confronted by loud thumping music. A couple in there already told us that you have to order everything and pay at the bar. Also commented about their dislike of the noise. Decided not to eat there if this was the way they treated customers so left and went elsewhere . Not likely tu return.
   

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8. C

   Colette

   ロンドン評価・口コミ (2)

   5.0

   2025年2月16日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Beautiful food and gorgeous country pub. All food was freshly made and really tasty. Visited with my friend and her little girl and we all loved our meals. Would definitely recommend
   

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9. B

   Belinda

   チェシャー評価・口コミ (2)

   5.0

   2025年2月14日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Lovely meal very tasty , staff were very attentive and friendly
   

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10. K

    Kathryn

    チェシャー評価・口コミ (1)

    5.0

    2025年1月24日にご来店

    1. 総合評価 5
    2. 料理 5
    3. サービス 5
    4. 雰囲気 5

    Well cooked food, good, friendly service. Comfortable "old-fashioned" pub. Chose to eat in the bar this time, but there is also a very nice dining room. Menu is "pub" food rather than fine dining. Lunch menu a bit limited and only a small number of lighter options available.
    

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