Rowland's Bar & Grill

4.5
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113 Reviews
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$30 and under
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American
Rowland’s Bar & Grill is a modern gastropub restaurant serving burgers and American food with a lively happy hour, located in Macy's next to Penn Station.
What 113 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.4
food
4.7
service
4.1
ambience
3.9
value
Noise · Quiet
100% of people would recommend it to a friend
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FD
New York Area
25 reviews
Dined 5 days ago
Overall5food4service5ambience5

Overall, food was good. Steak was good, seasoning slightly salty. Service was good. Excellent seating, accomidation met.

DK
New York Area
6 reviews
Dined on October 16, 2019
Overall5food5service5ambience4

Had never heard of Rowlands before I went. And for good reason. It's tucked inside Macy's lower level. But now that I've discovered it, I'll be back.

The food was terrific, and varied. I had the falafel burger. Which I would now eat anytime over a hamburger. My guest had the chopped crispy chicken salad. Judging by how quickly she finished hers, I'd say she liked it.

The restaurant is tucked behind the food court on the lower level of Macy's. Worth the effort.

TK
New York Area
40 reviews
Dined on September 5, 2019
Overall4food4service4ambience4

Great place for lunch if you're shopping at Macy's. Food is quite good and the service is fast and friendly. They falafel burger is a must-try!

LP
Baltimore
5 reviews
Dined on August 24, 2019
Overall5food5service5ambience5

My daughter & daughter in law took me to NYC for my birthday! We started our trip out shopping at Macy’s & stopped into Rowland’s for lunch. The staff was welcoming & attentive! The cocktails were delightful & our food was great!

TC
New York Area
1 review
Dined on August 21, 2019
Overall3food3service3ambience3

Food and atmosphere were good, service was a little slow considering the dining room wasn't very full. Prices were a bit expensive for what it was. Probably better if you're have a Macys employee discount.

M
1 review
Dined on July 11, 2019
Overall3food2service2ambience3

Rowland's has a nice ambiance and its uniqueness is that its in the Lower Level of Macy's iconic store in Herald Square.
After a busy day shopping all the 7-8 floors relax downstairs with a nice glass of wine. Hamburgers looked good but I'm a vegetarian.
Don't be in a hurry to go anywhere, service is slow.

OT
1 review
Dined on July 11, 2019
Overall5food5service5ambience4

Going to a concert at Madison Square Garden. Very friendly service, one of our party’s orders wasn’t filled as requested, but overall we go back!!

PG
New York Area
21 reviews
Dined on June 29, 2019
Overall5food5service5ambience5

Wanted something close to MSG for a quick bite! Good was great and with a full bar. Drinks were amazing too. Service was amazing.

OT
1 review
Dined on June 28, 2019
Overall2food1service3ambience4

It took over 30 minutes to get a medium rare burger and it came raw. We could not wait to have it cooked better. They did take it off bill. Right before leaving a woman next to us got a burger too. She sent it back too for being raw.

Will not go again and would not recommend.

DR
New York Area
8 reviews
Dined on May 20, 2019
Overall5food5service5ambience5

Great food especially the pull-apart bread. Service was fantastic, it's waiter service but they get you in and out super quick. My one gripe is the plate the 'small' salad (the small is gigantic!!!!) is served on - it should come in a bowl. The plate was so full I had a hard time keeping food from sliding off! But highly recommend nonetheless.

1
Philadelphia
90 reviews
Dined on May 15, 2019
Overall2food2service1ambience3

In the basement of Macy's. Place empty, sat for 10 minutes until someone came over. Ordered what I thought was a unique NY deli sandwich, ended up being 2 thick pieces of bread and a little bit of pastrami with other stuff. Not an enjoyable meal!

KG
New York Area
17 reviews
Dined on April 26, 2019
Overall3food5service3ambience3

It appeared as if they were short-staffed and it was the busiest I had ever seen it in the restaurant. They were doing the best they could but the service level was different from where it normally is

V
1 review
Dined on April 25, 2019
Overall5food5service5ambience5

Colby was the perfect waitress. Always friendly and very knowledgeable about both food and the surroundings, helping tourists like us our greatly.

JM
1 review
Dined on April 22, 2019
Overall3food5service3ambience3

The Food is great in this restaurant , you get a good size portion and the prices are on the affordable side , You get tap water and they keep refilling your glass which is also on the plus side as I only drink water with my meals and in most places you have to buy bottled water

DP
1 review
Dined on April 12, 2019
Overall1food2service2ambience2

Convenient location if you are going to Madison square garden. Waited a very long time just to get drinks, though the drinks were very good. The food also took awhile to come out and just wasn’t what we expected and the salmon came out raw and had to be brought back making it a longer time waiting. Fries were very good. In the end, it was a little pricey for everything and the experience.

RC
1 review
Dined on March 30, 2019
Overall5food4service5ambience4

Perfect and convenient dining after a full day of shopping!

t
New York Area
14 reviews
Dined on March 29, 2019
Overall3food5service5ambience3

Excellent service and good food. The bathroom is not in the restaurant and is VERY far...huge downside.

PM
1 review
Dined on March 21, 2019
Overall5food5service5ambience5

It was good. I liked the books. The waiter was kind.

j
1 review
Dined on March 14, 2019
Overall1food1service4ambience1

food was burnt in edible Staff were apologetic but terrible experience complete waste of money unfortunately

WT
London
21 reviews
Dined on February 18, 2019
Overall4food4service5ambience4

Excellent service by our waiter and the staff overall. The food was cooked perfectly and quickly. We were sitting fairly close to the bar and we could hear the bartender chatting with many sitting at the bar giving a very warm and fun overall impression.

B
New York Area
7 reviews
Dined on February 14, 2019
Overall5food5service5ambience5

I cannot stress enough just how wonderful the quality of the food and PEOPLE that work here. So attentive, caring, and the food always ON POINT! Overall, just a wonderful experience. A must go in NYC! Thank you always for a great time!

BM
New York Area
1 review
Dined on February 14, 2019
Overall3food3service4ambience2

Easiest non awful restaurant for pre-MSG dining.........,

GL
New York Area
1 review
Dined on February 14, 2019
Overall3food3service5ambience4

Disappointed with the quality of the food. The French Onion Soup had no cheese in it. Burger was tasty and the food was fresh.

R
New York Area
9 reviews
Dined on February 10, 2019
Overall5food5service5ambience5

Service was fantastic! Servers are very friendly and conscientious

OT
New York Area
1 review
Dined on January 27, 2019
Overall3food3service4ambience4

I had the eggs Benedict and the portion was small. Way too much green for me

MK
Los Angeles
3 reviews
Dined on January 24, 2019
Overall4food4service4ambience3

This was a great find for a bite before a concert. The servers were helpful and quick. Our burgers were quite good and our friend’s special dietary needs were met. I would recommend it to anyone!

JH
New York Area
2 reviews
Dined on January 20, 2019
Overall1food1service1ambience3

Food was not good. Awful directions to the restaurant

B
New York Area
7 reviews
Dined on January 14, 2019
Overall5food5service5ambience5

Have to finish trying all menu items! And the service is amazing!

B
New York Area
7 reviews
Dined on January 12, 2019
Overall5food5service5ambience5

Great people and food. Simple. Classic. Delicious. Always feel welcomed and at home!

AN
New York Area
3 reviews
Dined on January 12, 2019
Overall5food5service5ambience5

I had no idea this place existed until I did a quick Google search for brunch spots near Herald Square! Perfection in all regards and would definitely come back again :)

B
New York Area
7 reviews
Dined on January 1, 2019
Overall5food5service5ambience5

Love this place. Great food and service. What a gem!

JD
1 review
Dined on December 26, 2018
Overall5food5service5ambience5

Food was amazing and very fast service. Made open table reservations and was thrilled to be seated and served right away! Great free home made pickles too!

AB
New York Area
11 reviews
Dined on December 24, 2018
Overall1food1service2ambience1

Ordered a burger and it was completely burned. Chicken ceasar salad had no croutons, really heavy sauce. Below average food.

OT
New York Area
4 reviews
Dined on December 22, 2018
Overall4food5service3ambience4

Service was a little slow, but overall the food was good and I enjoyed my time. Would definitely go again

MW
1 review
Dined on December 16, 2018
Overall1food1service1ambience3

I had the fish and chips. All breading and no fish and I am pretty sure the tarter sauce was out of a jar. Great deal for $25, let me tell you. I think our waitress came to our table a total of 3 times. We had to wave her down to get a refill on drinks. Not a great experience.

PB
New England
4 reviews
Dined on December 15, 2018
Overall4food4service5ambience3

Went to Rowland’s (in the basement of Macy’s) during the height of the holiday rush with a 6 and 8 year old who really needed a bit of R&R. I’d recommend this place to anyone who wants a nice place to eat near Penn Station, which is sometimes not easy to find. Our table was ready as soon as we arrived even on this busy Saturday evening. Straightforward and tasty menu (including a separate kids menu), great service and a relaxed, although busy atmosphere. A bit high in price for what you get but not totally out of line for Manhattan.

PP
1 review
Dined on December 11, 2018
Overall5food5service5ambience5

Excellent service and food. Wait times were acceptable. Good place if you only have an hour for lunch.

OT
New York Area
9 reviews
Dined on December 10, 2018
Overall5food5service4ambience4

The food was great

B
New York Area
7 reviews
Dined on December 2, 2018
Overall5food4service4ambience4

Very accommodating. We were running late and assumed we missed the reservation. They called and rebooked even though there was no availability on open table. Food was yummy

OT
New York Area
6 reviews
Dined on November 25, 2018
Overall2food2service3ambience4

My food came out raw and inedible after two attempts to fix it. The other people in my group had food cooked properly.