Rosélys

4.3
292 reviews
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CAN$31 to CAN$50
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Bistro
Inspired by the Montreal flag, Rosélys combines French elegance with English flair.

Get ready for a memorable bistronomy experience from morning until night while savouring fresh produce from our Marché Artisans.

Rosélys is a friendly restaurant where you eat well and where you want to come back for any occasion.
What 292 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.2
food
4.3
service
4.2
ambience
3.9
value
Noise · Moderate
90% of people would recommend it to a friend
5
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S
Baltimore
76 reviews
Dined on May 15, 2019
Overall 4food 4service 4ambience 4

We were pleasantly surprised by our meal, having come to have only moderate expectations for many meals in hotels, including the high end restaurants. We enjoyed a dozen oysters with a very good mignonette, salads, and fish as main courses. Everything was prepared well, service was timely and the server pleasant and helpful. My partner had lunch there the next day as well and was well satisfied with the food and the service. I booked our reservation there on our arrival day, thinking mainly of convenience but we were rewarded with a very fine meal as well.

Rosélys
Responded 3 days ago

Hello Sanderling thank you for taking the time to share your valuable feedback with us, we take every single comment we receive to heart and are truly pleased to hear that you enjoyed the food and service. In order to continuously better ourselves, how could we have turned this positive experience into something great worth 5 stars? In the hopes of hosting you again, have a wonderful day! SIMON TOUCHETTE ROSÉLYS MANAGER Fairmont Le Reine Elizabeth T + 1 514 386 6949 F + 1 514 954 2289

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g
Las Vegas
1 review
Dined on May 12, 2019
Overall 3food 3service 2ambience 4

For a Montreal Fairmont restaurant I was expecting a better level of service and food quality especially for the prices they charge.

Rosélys
Responded 3 days ago

Hello Guy, Thank you for taking the time to share your experience with us! We are truly sorry to see that it did not meet neither your nor our expectations regarding the quality of food and service you received. Should you like to contact us in private to further discuss your visit, please do not hesitate. In the hopes of hosting you again to redeem ourselves, I wish you a wonderful day! SIMON TOUCHETTE ROSÉLYS MANAGER Fairmont Le Reine Elizabeth T + 1 514 386 6949 F + 1 514 954 2289

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OT
Toronto
1 review
Dined on May 9, 2019
Overall 3food 3service 5ambience 5

Great ambiance and service. Typical hotel pricing.

Rosélys
Responded 2 days ago

Hello, Thank you for taking the time to review your stay at Roselys. We are very pleased that the ambiance and service was at the height of your expectations! As we are constantly seeking to better ourselves, if there is anything we can do to make your experience of greater value next time, please feel free to contact us in private! We look forward to hearing from you and wish you a nice day! SIMON TOUCHETTE ROSÉLYS MANAGER Fairmont Le Reine Elizabeth T + 1 514 386 6949 F + 1 514 954 2289

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NM
1 review
Dined on May 4, 2019
Overall 5food 5service 5ambience 4

GREAT (but need to improve the offer for deserts. While there hundred of possible deserts in the Artisans Markets, there were only 4 deserts on the menu card)

Rosélys
Responded 6 days ago

Dear Norman, Thank you for taking the time to share your experience with us as we take all feedback seriously and yours is duly noted. We are thrilled to see that it was an overall pleasant one and hope to see you again soon! SIMON TOUCHETTE GÉRANT DU ROSÉLYS ROSÉLYS MANAGER Fairmont Le Reine Elizabeth 900, boul. René-Lévesque Ouest Montréal, Québec Canada H3B 4A5 T + 1 514 386 6949 F + 1 514 954 2289

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OT
Montreal
1 review
Dined on May 3, 2019
Overall 3food 3service 3ambience 3

Fête d’une amie.

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OT
1 review
Dined on April 29, 2019
Overall 5food 5service 5ambience 5

Dominique est un excellent serveur , toujours courtois !

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D
1 review
Dined on April 27, 2019
Overall 3food 1service 3ambience 2

Très déçu, la nourriture ordinaire et peu de goût pour le prix élevé. Le serveur était correcte. L’ambiance froide, manque de convivialité.

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BW
Toronto
20 reviews
Dined on April 26, 2019
Overall 4food 4service 5ambience 4

The restaurant was vibrant for an early evening rainy Friday dinner crowd. The tables were bare except for the place setting, but the bar was quite full and energetic. The server was extremely attentive and helpful with a navigation of the simple menu. The wine choice was also recommended and was a glass from a local vineyard that was a little pricey at $22CDN for a 9 oz serving. The main serving of pan seared halibut was properly done, but not spectacular. In contrast, the mousse with chocolate and almond foam was a tasty treat to cap off the meal. Overall, with Montreal's vast culinary choices, Roselys provided a nice dinner that was made by the service. However, at $112CDN for a salad, main, dinner, a 9 oz glass of wine and tip, it does come at a moderate cost.

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T
Montreal
14 reviews
Dined on April 25, 2019
Overall 4food 4service 4ambience 4

A great food choice and nice ambiance

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SS
1 review
Dined on April 20, 2019
Overall 3food 3service 4ambience 1

From start to finish, the service was excellent. Our special request was met and the hostess was tactful and acknowledged the special needs of one of our party.
However, the ambience and food quality were disappointing. I noticed stains on some of the empty chairs at other tables. The marble tabletops were loud when plates were moved. Finally, the savory finger foods were just okay; they were a bit small and lacked complexity. One of them had a bread on the bottom and it was too dry.
What saved it was the perfect scones, well executed sweets and the thick, rich Devonshire cream.
Overall, it seems that the second floor is in desperate need of renovation or a good deep clean of the upholstery and more fresh and substantial portions of the savoury dishes. We chose Rosely's because the menu sounded really interesting. It was, but in the end we were let down.

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JB
1 review
Dined on April 18, 2019
Overall 3food 2service 3ambience 4

Food was cold, i ask to replace it and it was cold on the second time too.
Surprising because i have been there often, never happenned before. Waiter was not nice, seems to be overwhelmed...
Not impressed for an 80$ business breakfast

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MT
1 review
Dined on April 12, 2019
Overall 1food 1service 1ambience 1

Vraiment pas impressionnée. Nourriture sans goût.

Rosélys
Responded on April 19, 2019

Bonjour Michelle, Merci d'avoir pris le temps de nous faire part de vos impressions suite à votre plus récente visite. Je tenais à vous présenter mes excuses de ne pas avoir respecter nos standards d'excellence et suis désolé de ne pas avoir pu réparer la situation alors que vous étiez toujours parmi nous. J'aimerais en savoir plus sur les défis rencontrés qui ont menés aux résultats attribués au service et à l'ambiance. Si le cœur vous en dit, répondez-moi via cette plateforme. Simon Touchette

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MB
Montreal
1 review
Dined on April 11, 2019
Overall 4food 5service 3ambience 3

Excellent food. Noisy and service staff could be more attentive to needs.

Rosélys
Responded on April 20, 2019

Bonjour Milly, Thank you for sharing your impressions following your most recent experience. The chef will be delighted to see that is menu pleased you. We take good note of your comment concerning the level of attention our collegues demonstrated the day of your visit and will follow up with them to insure that this situation is not recurrent. I hope you will give us another chance to better serve you, Simon Touchette Gérant du Rosélys

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TB
Vancouver
1 review
Dined on April 10, 2019
Overall 5food 5service 5ambience 5

Expensive high end.but 1st class in every respect.hreat choice to suit all pallettes

Rosélys
Responded on April 13, 2019

Dear Terry, Thank you so much for your review, it is much appreciated. Our team will be delighted to see they were able to fulfill your expectations. We hope to have the chance to see you again soon, Simon Touchette Rosélys' manager

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F
Miami
5 reviews
Dined on April 9, 2019
Overall 4food 4service 4ambience 3

Tout est très bien comme on s'y attend, mais franchement le bruit ambiant est difficile à endurer...
On doit donc "se crier" une conversation ce qui n'est pas approprié quand on souhaite parler de choses sérieuses... Le service, le chef, l'accueil, c'est très bien.

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J
Montreal
1 review
Dined on April 9, 2019
Overall 4food 3service 4ambience 5

Lieu magnifique. Des plats intéressants haut de gamme pour le petit déjeuner. Hélas, les assiettes glaciales gâchent tout en refroidissant vite les plats succulents. Ce n'est pas digne ni du lieu ni du prix...

Rosélys
Responded on April 13, 2019

Bonjour Jeff. Merci beaucoup d'avoir pris le temps de partager avec nous votre rétroaction suite à votre plus récente visite. Nous sommes enchantés que l'atmosphère ait été à la hauteur de vos attentes. Nous travaillerons sur nos processus en place afin de vous livrer des plats chaud lors de votre prochaine visite. J'espère que vous nous donnerez une seconde chance de mieux vous servir, Simon Touchette Gérant du Rosélys

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SP
Montreal
1 review
Dined on April 3, 2019
Overall 5food 5service 5ambience 5

The service was really really outstanding. Beautiful decor, newly renovated. Modern but kept a vintage feeling. Food is delicious. I will definitely go back.

Rosélys
Responded on April 6, 2019

Dear Sylvie, Thank you for the 5 stars review. We will share your comment with our team, I think they will be thrilled by it. See you soon, Simon Touchette Gérant du Rosélys

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G
Montreal
6 reviews
Dined on March 29, 2019
Overall 4food 5service 5ambience 4

Great decor, great service and great food.

That said the noise level was very very loud and it was very hard to have a conversation. I wouldn’t go back because of that.

Rosélys
Responded on March 30, 2019

Dear Gabriel, Thank you very much for taking the time to share your impression about your recent experience with us. We are thrilled that you enjoyed it. I am sorry to read that the atmosphere was unpleasant the day of your visit. We take your comment very seriously and will work at finding ways to diminish the noise level. We hope to hae the chance to see you soon, Simon Touchette Gérant du Rosélys

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KF
1 review
Dined on March 28, 2019
Overall 5food 5service 5ambience 5

Always reliable. I enjoy their lunch specials the most.

Rosélys
Responded on March 30, 2019

Dear Karl, Thank you for taking the time to write about your experience among us. We are thrilled to read that we consistently offer an extraordinary colinary experience . See you soon, Simon Touchette Gérant du Rosélys

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MT
Montreal
13 reviews
Dined on March 27, 2019
Overall 5food 5service 5ambience 5

Jean our waiter made this meal special.

Rosélys
Responded on March 30, 2019

Dear Masaki, Thank you for the 5 stars review. We will share your comment with Jean, I think he will be thrilled by it. See you soon, Simon Touchette Gérant du Rosélys

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AB
Houston
2 reviews
Dined on March 22, 2019
Overall 1food 1service 3ambience 2

Our 2nd time at Rosélys turned into a nightmare ! Quite expensive Big seafood platter was executed in a very cheap way. Lobster was served as just a defrosted lobster meat from Costco-not a whole lobster cut in 2, calamari salad was far away from being tender and having some taste into it, grey crab meat wasn’t even fresh! The oysters were covered with a cheap black caviar imitation (why to do it at all?????) and the waiter was lying that it was a real caviar from a fish that he doesn’t remember a name😂
Ordered lamb to replace the non acceptable seafood platter and the lamb arrived hard as a rubber sole and absolutely tasteless! Terrible experience! We’ll never come back!👎

Rosélys
Responded on March 27, 2019

Dear Mme Bystrova, Thank you for taking the time to share with us your impressions about your last experience. I am very sorry we were not able to satisfy your expectations. I believe my colleague already offered the seafood platter and a discount on the lamb as it was not to your liking. We followed up with the Chef and the Maître D to understand better what happened that night. We hope to have the chance to better serve you on your next visit, Simon Touchette Gérant du Rosélys

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NH
New York Area
5 reviews
Dined on March 5, 2019
Overall 5food 4service 5ambience 5

Trés bon service et plat de qualité! Idéal pour le midi!

Rosélys
Responded on March 9, 2019

Bonjour, Merci pour les bons mots, nous les partagerons avec notre équipe. Nous sommes certain que les membres en seront très fier. Au plaisir de vous servir à nouveau, Simon Touchette Gérant du Rosélys

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HR
Montreal
1 review
Dined on February 28, 2019
Overall 4food 5service 4ambience 4

The serviçe was slower than usual. The table was too close to the door.

Rosélys
Responded on March 9, 2019

Dear Helene, Thank you for taking the time to share with us your impressions about your last visit. We are thrilled you enjoyed most of your experience. I am sorry that the service was not as quick as usual that day. We will look into what happened and fix it right away. We hope to have the chance to better serve you next time, Simon Touchette Gérant du Rosélys

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L
Montreal
1 review
Dined on February 27, 2019
Overall 5food 5service 5ambience 5

La seule ombre au tableau est le niveau de bruit . Quand il s’agit d’une rencontre d’affaires, les échanges sont difficiles.
Pour le reste tout est parfait.

Rosélys
Responded on March 9, 2019

Bonjour Luisa, Merci pour d'avoir pris le temps de partager votre enthousiasme suite à votre plus récente expérience chez nous. Nous sommes ravi que ça vous ait plus. Nous partagerons vos commentaire concernant le niveau de bruit avec les décideurs et travailleront à l'amélioration de l'expérience de ce côté. Au plaisir de vous recevoir à nouveau sous peu, Simon Touchette Gérant du Rosélys

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OT
Montreal
1 review
Dined on February 26, 2019
Overall 4food 4service 5ambience 3

Le service est excellent et les plats sortent de l'ordinaire.
Les prix pour le diner sont très bien.

Rosélys
Responded on March 1, 2019

Bonjour, Merci beaucoup d'avoir pris le temps de nous écrire suite à votre expérience. Nous sommes enchantés d'avoir surpassé vos attentes en vous offrant le meilleur de ce que nous sommes capables de faire. Au plaisir de vous accueillir à nouveau sous peu, Simon Touchette Gérant du Rosélys

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CC
Montreal
1 review
Dined on February 25, 2019
Overall 4food 4service 5ambience 5

As always, everything about Roselys was excellent and very enjoyable ! It is very refreshing to be treated like a VIP :-)

Rosélys
Responded on February 28, 2019

Dear Carmela, Thank you very much for taking the time to share your most recent experience with us. We are grateful for your review. It is also always a pleasure to have you at our table. We hope to see you soon, Simon Touchette Rosélys' manager

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PR
1 review
Dined on February 24, 2019
Overall 5food 5service 5ambience 5

We had high tea. Very nice!!! lovely service. We were glad to have added this experience to our Montreal weekend.

Rosélys
Responded on February 28, 2019

Dear Patricia, Thank you very much for your great review. It's a privilege to count you among our guests. We hope to see you again soon, Simon Touchette

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L
Montreal
2 reviews
Dined on February 23, 2019
Overall 4food 3service 5ambience 4

C’était très bien. Les scones et les desserts étaient délicieux Cependant, nous aurions apprécié plus de petits sandwichs et moins de fantaisie. Il manquait de petits sandwichs aux concombres. Quant au service, Jonathan a été impeccable. Nous avons passé un très bel après-midi.

Rosélys
Responded on February 28, 2019

Bonjour Lise, Merci pour ces bons commentaires suite à votre plus récente expérience au service de thé. Nous sommes très reconnaissant que vous ayez pris le temps de partager avec nous vos impressions et sommes heureux de constater que, somme toute, votre passage s'est bien déroulé et que Jonathan a offert une prestation sans faille. Nous prenons bonne note de votre commentaire concernant l'offre de sandwich et le communiquerons avec le chef. À bientôt, Simon Touchette, Gérant du Rosélys

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J
Montreal
10 reviews
Dined on February 21, 2019
Overall 3food 3service 5ambience 4

The food was very lacklustre and in some cases quite disappointing. The best thing we ate were the oysters. Salad was soggy with too much dressing and where was the cheese? The petit gris appetizer was extremely salty and the grilled octopus was rubbery. The foie gras was overdone. As for the mains, we all had fish. Both the walleye and the COD were under seasoned and under whelming. The best part of the evening was our very helpful and ever present waiter.

Rosélys
Responded on February 24, 2019

Dear Juanita, We are thrilled that the service prestation was nothing less than amazing. Allow me to express my most sincere apologies for you experience on the food scale. Did you tell your server about it? I can assure you that our chefs strive for excellence and that we already took note of your comment and changed our octopus supplier immediately. We followed up with our team to make sure that a thourough quality control is made on every dish. Sincerely, Simon Touchette Rosélys' manager

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OT
Ottawa
1 review
Dined on February 18, 2019
Overall 3food 5service 5ambience 1

Outstanding food and service. Unfortunately, since the reno, the noise level is just too high for business lunches, - which is 90% of the clientèle is it not?

Rosélys
Responded on February 23, 2019

Hello, Thank you for taking the time to share with us your impressions about your recent experience at our restaurant. We apologies for any inconvenience caused by the noise level. We will work at a solutions to keep the noise level lower and will share your comment with our directors. We hope to have the chance to better serve you next time, Simon Touchette Rosélys' manager

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HL
Montreal
16 reviews
Dined on February 16, 2019
Overall 5food 5service 5ambience 5

The service was outstanding, the food was innovative and excellent, I always feel at home at Roselys. Everyone remembers our preferences, there is always attention to details and even little surprises!

Rosélys
Responded on February 23, 2019

Dear Hung, Thank you very much for your review. It is also a real pleasure to welcome you everytime. I will share your comments with our colleagues and thank them for their prestation. See you soon, Simon Touchette Gérant su Rosélys

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G
1 review
Dined on February 15, 2019
Overall 4food 4service 4ambience 2

Un peu bruyant, pour un dîner en tête à tête, manque d'intimité. bon service, personnel accueillant

Rosélys
Responded on February 23, 2019

Bonjour M.Gagné, Merci d'avoir pris le temps de nous faire part de votre exprience lors de votre plus récente visite. Nous sommes enchantés que le service et la nourriture ont été à la hauteur de vos attentes. Nous ferons un suivi avec le directeur afin de trouver des pistes de solution pour diminuer le bruit lors de soirées achalandées et nous excusons pour le désagrément que la situation vous a fait vivre. Nous espérons tout de même avoir la chance de vous recevoir à nouveau sous peu, Simon

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OT
Montreal
4 reviews
Dined on February 14, 2019
Overall 3food 5service 1ambience 4

Bouffe 5, service 1 - dommage, nous avons eu un service quelconque sans attention, familiarité, sans façon et vraiment sans délicatesse. Une première expérience qui laisse pantois! On y retourne, je le sais pas :-(

Rosélys
Responded on February 16, 2019

Bonjour, Merci d'avoir pris le temps de nous faire part de vos impressions suite à votre expérience. Nous sommes ravi que la cuisine vous ait plus. J'aimerais en savoir plus long sur les causes qui ont mené à votre évaluation de la prestation de service. Si le cœur vous en dit, écrivez moi en privé, par ce média, afin de pouvoir en discuter plus longuement. Je m'excuse sincèrement de ce qui à pu se passer et j'aimerais réparer la situation. Simon Touchette Gérant du Rosélys

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DS
Montreal
1 review
Dined on February 14, 2019
Overall 4food 5service 3ambience 5

Great food as always, but this time service very slow.

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LR
Montreal
2 reviews
Dined on February 14, 2019
Overall 4food 3service 4ambience 4

Everything was fine but it takes too much time to receive the bill and pay. when we don't have much time, we have to stay at the table and wait for the bill

Rosélys
Responded on February 17, 2019

Bonjour Lucie, Thank you very much for taking the time to share your experience with us. I am sincerely sorry for the time it took to get your bill and I appreciate you telling us about it. We will follow up with our team to make sure this situation does not repeat itself. We hope to have the chance to better serve you next time, Simon Touchette Rosélys' manager

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DH
1 review
Dined on February 14, 2019
Overall 4food 5service 5ambience 5

A bit expensive but the food is very good and the service was excellent. It is a very nice environment in a newly renovated hotel.

I would highly recommend this.
We were there for breakfast and there is a buffet but the a la carte menu is very good.

Rosélys
Responded on February 16, 2019

Dear Douglas, Thank you very much for taking the time to share your impression about our breakfast experience. We are glad you enjoyed and we are honored that you would recommend us. We hope to welcome you again soon, Simon Touchette Gérant du Rosélys Rosélys' manager

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DL
1 review
Dined on February 9, 2019
Overall 5food 5service 5ambience 5

Second visit for my daughter in law's birthday ... She just loved it. We'll certainly be back ... Soon!

Rosélys
Responded on February 16, 2019

Dear Danielle, Thank you very much for your review. We are thrilled we delivered a memorable experience for your daughter's birthday. À une prochaine fois, Simon Touchette Gérant du Rosélys Rosélys' manager

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OT
Montreal
1 review
Dined on February 8, 2019
Overall 5food 5service 5ambience 3

Super serveur et excellente cuisine originale et délectable

Rosélys
Responded on February 16, 2019

Bonjour, Merci beaucoup pour l'évaluation. Nous sommes ravi que votre expérience vous ait plu. Au plaisir de vous recevoir à nouveau sous peu, Simon Touchette Gérant du Rosélys Rosélys' manager

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A
New York Area
4 reviews
Dined on February 8, 2019
Overall 3food 2service 2ambience 4

Le serveur était perdu dans ses explications et est venu plusieurs fois nous avertir de points qui ne concernaient pas notre table. Nourriture bien exécutée mais pas très savoureuse, saveurs très plates et prix exorbitants. Par contre, ambiance sympa!

Rosélys
Responded on February 9, 2019

Bonjour Ana, Merci d'avoir pris le temps de nous évaluer sur notre prestation lors de votre plus récente visite. Il semblerait qu'il y aurait eu quelques défis durant votre expérience. J'aimerais avoir plus de détails sur votre expérience. Si vous pouviez m'écrire en privé pour m'en dire plus long pour fin d'amélioration et ainsi éviter toute récurrence ce serait grandement apprécié. Au plaisir de vous lire, Simon Touchette Gérant du Rosélys

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F
Montreal
2 reviews
Dined on February 1, 2019
Overall 3food 5service 4ambience 3

Noise level unacceptable for staff and clients equally

Rosélys
Responded on February 6, 2019

Bonjour, Merci d'avoir pris le temps de nous évaluer sur notre prestation lors de votre plus récente visite. Il semblerait qu'il y aurait eu quelques défis durant votre expérience. J'aimerais en savoir plus sur les détails qui ont occasionné votre évaluation. Si vous pouviez m'écrire en privé pour m'en dire plus long pour fin d'amélioration et voir ce que nous pouvons faire pour nous racheter ce serait grandement apprécié. Au plaisir de vous lire, Simon Touchette Gérant du Rosélys

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