Rosa Mexicano - Riverside Square
Book your next event with us
Worst dining experience ever. It took an hour and a half for us to get our dinner, which was average at best. Poor ability to accommodate custom requests. Waiter kept screwed up everyone's orders. Manager offered little empathy...wouldn't even discount our bill.
They took anything good off the menu and the tortillas were awful. Why does a Mexican restaurant take quesadillas off their menu? Margo’s were good. Go for drinks and chips and stop there. Also the check was stupid expensive.
I have been going to Rosa Mexicano in Union Square and Hackensack for years. Today’s experience was at best mediocre. There was a massive lack of attention to details:
Delayed service; hostess not addressing my concern by telling me that I have to wait; out of empanadas; missing a special anniversary menu appetizer that arrived after the entree; Anniversary entree was cold and the pepper undercooked; overcharged and doubled charged for items on the check;total in paper check and new e-check/ cc scanner didn’t match delaying payment. Too many disappointments in one evening.
And the leftovers were the wrong ones!!! Ugh. A total disappointment.
Although there were few diners in the restaurant, our waitperson was non-attentive and perfunctory
food is the same as in NYC -- the only other place we have been -- but parking is a cinch, especially on a Sunday.
Food was good but service was lacking not attentive.
Table was scratched up and sat us in the back by the kitchen then a table of 2 adults and 3 children that were running around the tables.
The prices are high for the level of service.
The restaurant needs to be redone. Carpet was wet and slippery
Great food & great service! Plus we never felt rushed. We will definitely be back!
The food was so good. They take the Mexican food to a high level. The service is excellent.we love the place
Will never be back. Food was terrible and over priced. We returned the "chefs special".Service terrible. Music was so loud.
Need more authentic tacos in the menu. Change the entire menu. The margarita and guacamole are the best.
The quac was outstanding but even though it looks like a lot...they only use one avocado per bowl....3 of us ordered fajitas and I'm used to them coming out on a steaming plate...this was not the case....I sent back to be reheated. Overall though staff was very kind and the place ran very smooth. Drinks were great and hostess was lovely
The service was absolutely dreadful. Our server did not return to take our dinner orders until after we finished our appetizers. The server did not check on us and we needed to request drinks from the bartender ourselves. The ran out of clean steak knives and we needed to wait for steak knives to finished being cleaned while our dinner had already been served.
It’s a good Mexican restaurant but very over priced.
They were understaffed and we had to wait much longer than we've had to before. Seems to have high turnover at the manager position.
The food was just ok. I was expecting better given the price of entrees. Service was fair-our waiter did not come back to check on us for long periods of time so we resorted to asking other servers for assistance. Nothing memorable about the experience. Probably will not visit again.
Normally a great time despite another table already under an umbrella. After dining on way to car, walked past a new table under one of the umbrellas. I didn’t notice if any service people went on a Sunday...
Food was great. Value was ok. Nice place overall.
Negatives- You can only order a huge side of Guac for $16 which is absurd. Food came out only Luke warm not hot.
Excellent... fun and authentic food and atmosphere.
Food was amazing. The guacamole is to die for! Everything is fresh and tasty!
We were disappointed the guac was not prepared at our table as stated in the menu. Was one of the reasons we chose this restaurant.
Food was amazing
Excellent, attentive service!
The flautas were incredible and the new summer dessert was incredible. It was a churro ice cream sandwich! Sheyla was a great server!!!
Food and service were good waiters were helpful and friendly and it was not crowded plus parking is easy.
Always pleased with food and service. Consistency is what brings me back.
I love, love, love this place. Always excellent. I live quite far but make the trek once a year and always worth it! Great food.
Absolutely terrible. There was very long periods of waiting for food even though the restaurant was fairly empty. The service was nice but not attentive. The nachos were pure spice and the bottom tortilla was extremely soggy. When we asked for water, if was warm! The shrimp tacos were basically fried nothing and had zero flavor. My friend ordered enchiladas and neither of us could even finish out food. Not impressed and would not recommend especially for the price.
This is just another overpriced chain restaurant. I could get the same food and service at Chili’s or On the Border, but I would just be paying a lot more at Rosa Mexicano
Overall okay. Didn’t realize the restaurant closed at 11pm but I don’t think a reservation should have been available for 1030pm.
We are outside and everything was enjoyable. Service was very good. Alas, the guacamole was NOT prepared tableside (part of the show!). I ordered salmon and the chef prepared it to perfection. Fun evening. (Note: Please try to replace the non working cappuccino machine.)
Lots of choices for every taste!
Had great lunch. Food was very good and service was attentive without being intrusive.
Great food been there before. Have a swell time!
Pomegranate margaritas are incredible every time
Food is consistent and very good
How can you go wrong
Sub par food/service for price
Freshly made Guacamole is a must have and so is the Tres Leches!
Short staffed and mediocre food
Food was good. Waiter Steven was very friendly and attentive to ur needs.