Rosa Mexicano - Burlington

Reseñas de Rosa Mexicano - Burlington de comensales del restaurante. Basadas en valoraciones recientes.

1. TD

   TinaD

   Gran Boston3 reseñas

   1.0

   Comieron en 3 de febrero de 2024

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   The doors were locked, no notice by Open Table that they are out of business.
   

   A 1 persona le resultó útil

2. CP

   CathyP VIP

   Gran Boston48 reseñas

   2.0

   Comieron en 1 de febrero de 2024

   1. Global 2
   2. Comida 4
   3. Servicio 2
   4. Ambiente 4

   I haven't given a mediocre review in a while, but this time we really didn't enjoy ourselves. I had been here a few months ago and really enjoyed it. This night the service was really slow and the food was served lukewarm to room temperature. I'm not sure if it was the kitchen or that our server was very slow. The restaurant was only about 1/4 occupied, but it took forever to get our food, have our plates cleared, a takeout box brought to our table, and our check. There was another server always around in the room, but our server would disappear for long periods of time. Also, despite the restaurant not having many parties dining, we were seated at a tiny table that could barely fit the chips/salsa and our service plates (we were a party of 2). When our food was served, we had to put the dish with the tortillas on the bench beside us. The food was tasty and we enjoyed it as well as we could given the temperature it was served at. Also, we were there on a Wednesday, which had $5 sangria. I usually order sangria when available so I wasn't getting it because it was $5. It was served in a wine glass that was filled to the top with ice - so much so that it was hard to take the first sip. Because there was so much ice, I think I got only two or three "sips" and the glass was empty. The person I was dining with had two $16 glasses of wine - one of the least expensive ones on the menu just for price comparison. To sum it up, it wasn't a very good dining experience and not sure if we'll return.
   

   ¿Te fue útil?

3. e

   emilyw

   Gran Boston1 reseña

   3.0

   Comieron en 27 de enero de 2024

   1. Global 3
   2. Comida 3
   3. Servicio 2
   4. Ambiente 5

   Super aesthetically pleasing. I joined Rosa Mexicano for brunch and ordered the mimosa flight and the Bacon Egg and Cheese Torta. Staff didn't appear to be particularly friendly or happy which did make us feel uneasy about our dining experience. If it were busy I would have been more understanding but it was pretty quite. I don't think we'll be likely to return.
   

   Rosa Mexicano - BurlingtonSe respondió el 30 de enero de 2024

   emilyw, thank you for sharing your experience at Rosa Mexicano for brunch. We apologize if the staff didn't seem friendly, and we understand how that could affect your dining experience. We appreciate your feedback and will take it into consideration to improve. If you have any further concerns, please don't hesitate to reach out to us directly. Thank you.
   

   ¿Te fue útil?

4. DS

   DeboraS

   Gran Boston1 reseña

   1.0

   Comieron en 21 de enero de 2024

   1. Global 1
   2. Comida 3
   3. Servicio 1
   4. Ambiente 1

   First we arrived and the person that walked of over to the table did not look like she wanted us there, then it took 10 mins for the waitress to come to the table, then we ordered nachos that took over 40 mins to the table, worst experience ever, will not be coming back there.
   

   Rosa Mexicano - BurlingtonSe respondió el 22 de enero de 2024

   Dear DeboraS, we apologize for the poor experience you had at Rosa Mexicano. We understand that the lack of welcoming service and the delay in receiving your order was frustrating. Your feedback will be shared with our team to improve our service. We hope to have the opportunity to serve you better in the future. Sincerely, Rosa Mexicano.
   

   ¿Te fue útil?

5. J

   Joggerjohnny

   Nueva York27 reseñas

   2.0

   Comieron en 20 de enero de 2024

   1. Global 2
   2. Comida 3
   3. Servicio 1
   4. Ambiente 3

   Service was horrible. I’ve been to several other locations with much better experiences so it might just be that the Burlington location isn’t well managed.
   

   Rosa Mexicano - BurlingtonSe respondió el 22 de enero de 2024

   Hi Joggerjohnny, we're sorry to hear about your experience at Rosa Mexicano in Burlington. We apologize for the poor service you encountered. Your feedback is valuable to us, and we appreciate you bringing this to our attention. We will address these concerns with our team. Thank you for your honest review.
   

   ¿Te fue útil?

6. CE

   ChristinaE

   Gran Boston1 reseña

   5.0

   Comieron en 20 de enero de 2024

   1. Global 5
   2. Comida 4
   3. Servicio 5
   4. Ambiente 4

   This was our first time at this restaurant, and although we had an issue with one of our meals, the weight staff manager, and general manager were all incredibly accommodating. It is rare to see that level of Customerservice, and it has definitely earned a return visit from us.
   

   Rosa Mexicano - BurlingtonSe respondió el 20 de enero de 2024

   iHola! Thank you for appreciating the experience we provided. At Rosa Mexicano, we are constantly innovating our menu items and improving our service. Hope to see you very soon!
   

   ¿Te fue útil?

7. OT

   Comensal de OpenTable VIP

   Gran Boston1 reseña

   2.0

   Comieron en 19 de enero de 2024

   1. Global 2
   2. Comida 4
   3. Servicio 3
   4. Ambiente 2

   There was a mouse running around the restaurant🙃 We had already ordered so we stayed and ate but I will not be returning
   

   Rosa Mexicano - BurlingtonSe respondió el 28 de enero de 2024

   Dear customer, We apologize for the inconvenience caused by the mouse incident at Rosa Mexicano. We take this matter seriously and will address it with the utmost urgency. Thank you for bringing it to our attention.
   

   ¿Te fue útil?

8. R

   Robin VIP

   Gran Boston60 reseñas

   4.0

   Comieron en 15 de enero de 2024

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 4

   Food was very good. There table side guacamole was excellent. The rest of the meal was very good, but I found the prices to be a bit on the high side. The location is great, as part of the Burlington Mall.
   

   Rosa Mexicano - BurlingtonSe respondió el 17 de junio de 2024

   iHola! Thank you for your taking your time to leave a review, we hope to see you again soon!
   

   ¿Te fue útil?

9. OT

   Comensal de OpenTable

   Gran Boston1 reseña

   1.0

   Comieron en 13 de enero de 2024

   1. Global 1
   2. Comida 1
   3. Servicio 2
   4. Ambiente 2

   Food was over cooked and hard to swallow it was so dry.
   

   Rosa Mexicano - BurlingtonSe respondió el 14 de enero de 2024

   Hi, thank you for sharing your feedback about your recent experience at Rosa Mexicano. We apologize for the overcooked and dry food. Your satisfaction is important to us, and we appreciate your input.
   

   ¿Te fue útil?

10. F

    Family VIP

    Gran Boston15 reseñas

    5.0

    Comieron en 12 de enero de 2024

    1. Global 5
    2. Comida 4
    3. Servicio 5
    4. Ambiente 4

    We took our son for his 18th birthday. The restaurant is in a mall. It’s a great space. We loved our server and the table side guacamole was spectacular. Each our main courses were delicious. They sang happy birthday and our son wear a cute sombrero. It was a great spot and we recommend.
    

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    Rosa Mexicano - BurlingtonSe respondió el 13 de febrero de 2024

    iHola! Thank you for the 5 star review. We strive to deliver the best experience for you every time. We hope to see you again in the future!
    

    ¿Te fue útil?