Rosa Mexicano

Rosa Mexicano reviews from people who’ve dined at this restaurant. Based on recent rating.

1. J

   Jess VIP

   Washington DC20 reviews

   4.0

   Dined on January 21, 2024

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 3

   Better this time around. Service just seems slow here. Food is pretty good, but better if served hot and with all the fixings.
   

   Rosa MexicanoResponded on January 24, 2024

   iHola! Thank you for sharing a review of your recent experience. Our team here at Rosa Mexicano is committed to providing the best food and hospitality, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
   

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2. N

   Neighbor VIP

   Washington DC3 reviews

   3.0

   Dined on January 9, 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Service was attentive. Food was a big disappointment.
   

   Rosa MexicanoResponded on January 12, 2024

   Dear Neighbor, Thank you for your review of Rosa Mexicano. We appreciate your feedback and apologize for the disappointment with the food. We are glad to hear that the service was attentive. Your comments are valuable to us and we will take them into consideration to improve our offerings. We hope to have the opportunity to serve you again in the future. Best regards, Rosa Mexicano
   

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3. TM

   TheresaM

   Atlanta2 reviews

   5.0

   Dined on December 5, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Made reservations because National Harbor had no availability. I was very pleased with the service and food. Will definitely be back to this location.
   

   Rosa MexicanoResponded on December 6, 2023

   iHola! Thank you for leaving us a review! We are extremely happy you had a great experience, and we hope to see you again soon!
   

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4. J

   Jess VIP

   Washington DC20 reviews

   2.0

   Dined on November 19, 2023

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   First time here & wasn’t impressed. The service lacked - our server had low energy & would disappear for a long period of time. Food wasn’t anything special, plus it was cold. Portions are small for what you’re paying for. Wanted to like it here but it was a let down. Wasn’t the best experience.
   

   Rosa MexicanoResponded on November 25, 2023

   Hi Jess, we're sorry to hear about your disappointing experience at Rosa Mexicano. We apologize for the lack of energy from our server and the cold food. We appreciate your feedback regarding portion sizes. We'll take it into consideration to improve our offerings. If there's anything else we can do to enhance your experience, please let us know. 202-783-5522 Thank you for your support. Best Regards, Mike Abrahams General Manager.
   

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5. OT

   OpenTable Diner VIP

   Washington DC1 review

   5.0

   Dined on November 12, 2023

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Service was very good, they forgot one item we ordered but brought it out after asking again and removed it from the bill without even asking.
   

   Rosa MexicanoResponded on November 15, 2023

   Hola! Thank you for your 5-star review of Rosa Mexicano. We're glad to hear that the service was very good, and we apologize for the oversight with the item you ordered. We appreciate your understanding and hope to serve you again soon! Mike Abrahams General Manager.
   

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6. a

   amyg

   Chicago1 review

   1.0

   Dined on November 12, 2023

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   I wasn’t in a hurry but I was ignored at the front door several times by the host (even after overhearing the manager direct him to check in with me as I had a reservation and they were in a wait). After being sat, server approached quickly and took my drink order. My dining companion showed up and the server took her drink order as well, then became busy and didn’t come back for food orders. Manager approached us to see if we had ordered and sent her over shortly afterwards. Food was slow to come and all three of my dishes were cold/room temperature. I could forgive the slow service; they are clearly understaffed and training, but food wasn’t on the table until 8 for a 7 pm reservation and then it was cold. Very disappointing. The Chile mango margarita was good
   

   Rosa MexicanoResponded on November 15, 2023

   Hi amyg, we're sorry to hear about your disappointing experience at Rosa Mexicano. We apologize for the slow service and cold food you encountered. Your feedback is important to us, and we will address it with our team. Thank you for bringing this to our attention. Feel Free to contact me to further discuss your experience at 202-783-9036 Thank you Mike Arias General Manager.
   

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7. AM

   AaronM

   Washington DC1 review

   2.0

   Dined on November 10, 2023

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   I ordered from the lunch menu and got charged full price. It then took the manager 30 minutes to fix the bill.
   

   Rosa MexicanoResponded on November 15, 2023

   Hi AaronM, we apologize for the inconvenience you experienced at Rosa Mexicano. It is not our intention to charge full price for your lunch menu order, and we understand your frustration. We will address this issue with the manager to ensure it doesn't happen again. Thank you for bringing this to our attention. Best Regards, Mike Abrahams General Manager.
   

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8. TH

   TobreshiaH

   Las Vegas10 reviews

   5.0

   Dined on November 7, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our experience was so amazing! Our server was the best - we arrived yesterday around 3pm and sat on the patio. The manger was nice in bringing our drinks and everyone was super kind! It was a really nice ambiance because we were the only ones on the patio. The host also was very inviting when we came in! Great STAFF!
   

   Rosa MexicanoResponded on November 8, 2023

   Hi TobreshiaH! Thank you for your amazing review of your experience at Rosa Mexicano. We're thrilled to hear that our server provided excellent service and that you enjoyed the nice ambiance on the patio. We appreciate your kind words about our staff. Hope to see you again soon! Thank You Mike Abrahams General Manager.
   

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9. JM

   JillM

   Chicago2 reviews

   3.0

   Dined on October 29, 2023

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 2

   The fire alarm went off for several minutes. 😖. We considered waiting outside until it stopped but it was raining.
   

   Rosa MexicanoResponded on November 3, 2023

   Hi JillM, thank you for sharing your experience at Rosa Mexicano. We apologize for the inconvenience caused by the fire alarm. Your feedback is valuable to us, and we'll take it into consideration to ensure a better dining experience in the future. Thank you for your understanding. You can contact me at 202-783-5522 to further discuss the situation that day. Mike Abrahams. General Manager.
   

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10. RA

    RobofAlexandria

    Washington DC2 reviews

    4.0

    Dined on October 29, 2023

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 5

    Got crowded and there was only 1 waitress. She forgot about us.
    

    Rosa MexicanoResponded on November 3, 2023

    Hi RobofAlexandria, thank you for sharing your feedback about your recent visit to Rosa Mexicano. We apologize for the inconvenience caused by the wait time due to the limited staff. We appreciate your patience and hope to have the opportunity to serve you better in the future.
    

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