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Roots Handmade Pizza - Chicago Ave.

4.6
4.6
40 Reviews
$30 and under
Pizzeria
Top Tags:

Authentic Quad Cities-style pizza. Known for the sweet malt crust, scissor strip cuts, and fresh ingredients, Roots has been pleasing West Town since 2010. Oh and don't forget about the famous mozzarella sticks, incredible salads, or those chef series pizzas.

Pain-stakingly crafted comfort food made with fresh, local ingredients. House-made Root beer and tons of fun for the kids. A Midwest-only beer list and late-night hours for the night owls.

So come on in. Bring the kids. It’s a new Chicago tradition, and it’s damn good.

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  • Dining style

    Casual Dining

  • Cuisines

    Pizzeria, American

  • Hours of operation

    Mon–Thu, Sun 11:00 am–9:00 pm
    Fri, Sat 11:00 am–10:00 pm

  • Phone number

    (773) 645-4949

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Casual Dress

  • Executive chef

    Martin Arellano

  • Catering

    Roots can cater your party. landerson@thefifty50.com to inquire.

  • Neighborhood

    West Town

  • Cross street

    Winchester

  • Additional

    Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Happy Hour, Late Night, Non-Smoking, Patio/Outdoor Dining, Private Room, Weekend Brunch, Wheelchair Access, Wine

Menu

View menu on restaurant's website

What 40 people are saying

Overall ratings and reviews

4.6
4.6 based on all time ratings
  • 4.5Food
  • 4.4Service
  • 4.4Ambience
  • 4.2Value

NoiseModerate

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  1. AA

    AlexA

    Chicago

    6 reviews

    4.0

    6 reviews

    Dined on June 6, 2020

    overall4food5service3ambience4

    My favorite mozzarella sticks ever. Specialty pizzas are cool and decently varied. Beer list is great. A little understaffed - servers seemed somewhat overwhelmed, but understandable given they were just opening with the new COVID restrictions and probably didn’t know how to estimate the number of patrons who would come out.

  2. A

    Ariel

    Chicago

    10 reviews

    vip
    3.0

    10 reviews

    Dined on June 4, 2020

    overall3food3service3ambience2

    I typically love Roots and I was excited to be back to support them since I couldn’t do delivery. Sadly we had to move tables 3 different times and couldn’t use the restroom to wash our hands because the bathrooms flooded with zero apologies given. Our food was rushed out, and I ordered a pizza to-go. Sadly that pizza was extremely undercooked, it was basically raw dough. Roots really let me down this time to a point where I’m not sure if I want to return again.

  3. BS

    BrianaS

    Chicago

    1 review

    5.0

    1 review

    Dined on February 15, 2020

    overall5food5service5ambience5

    Always love Roots and their mozz sticks are amazing!

  4. OT

    OpenTable Diner

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on December 28, 2019

    overall5food5service5ambience5

    Thank you Alana and staff for being so accommodating and welcoming! We had some specific food restrictions with one of our guests and they could not have been more patient and informative. We will come back for brunch for years to come and tell all of our friends! Cheers!

  5. OT

    OpenTable Diner

    Chicago

    1 review

    4.0

    1 review

    Dined on December 1, 2019

    overall4food4service4ambience4

    As a Quad Cities native I was very interested in trying a pizza that claims to represent the area. Happily, I was not disappointed. I ordered a sausage and mushroom and what I received very well could have come out of the oven at Harris Pizza. The wait staff was friendly and attentive and the overall atmosphere was enjoyable.

  6. MK

    MichelleK

    1 review

    2.0

    1 review

    Dined on October 12, 2019

    overall2food2service1ambience4

    We came here for dinner before a Blackhawks game. It was not overly busy but the service was horrible. We had to ask our server at least 3 times to get the check as we were already pressed for time. Food took a very long time to make, despite orders being simple (sausage on a bun). Our meals were mostly over-cooked and bland. Only thing I would recommend are the beverages and mozzarella sticks. Otherwise, head somewhere else along this road.. plenty of places to check out!

  7. J

    John

    Chicago

    3 reviews

    4.0

    3 reviews

    Dined on September 5, 2019

    overall4food3service5ambience5

    Food quality is good. Really recommend the popcorn chicken. The taco pizza is good, however if you’re looking for a taco pizza like you would get at Happy Joe’s or Casey’s in Iowa, this is not the same. Also, make sure to ask for a regular triangle cut pizza if you get the taco pizza; strip cut taco pizza is not easy to eat

  8. G

    Grace

    Chicago

    5 reviews

    vip
    5.0

    5 reviews

    Dined on September 3, 2019

    overall5food5service5ambience5

    We had a great lunch and enjoyed the food.

  9. a

    alim

    Chicago

    24 reviews

    4.0

    24 reviews

    Dined on August 23, 2019

    overall4food4service3ambience3

    Get the bangers and lace pizza!

  10. TC

    ThereseC

    Chicago

    6 reviews

    5.0

    6 reviews

    Dined on August 17, 2019

    overall5food5service5ambience4

    Pizza was great! Great place that has options for vegans. Server was really nice. Attentive but not pushy. Honey lemon dressing for salad is delicious!

  11. A

    Aundra

    Denver

    10 reviews

    vip
    2.0

    10 reviews

    Dined on June 1, 2019

    overall2food1service4ambience3

    Food wasn’t good at all, we drove by a few weeks ago and thought it looked cute and left disappointed

  12. SM

    SusanM

    Chicago

    1 review

    5.0

    1 review

    Dined on May 26, 2019

    overall5food5service4ambience5

    Great for all ages. Nice when the weather is nice and they can open the large windows!

  13. C

    Cikoaloha5

    Los Angeles

    15 reviews

    5.0

    15 reviews

    Dined on May 12, 2019

    overall5food5service5ambience5

    Great pizza and mozzarella sticks! Awesome selection of craft beers! Great service!

  14. IC

    IlaC

    Chicago

    2 reviews

    vip
    3.0

    2 reviews

    Dined on May 11, 2019

    overall3food4service2ambience4

    Restaurant was busy.

  15. OT

    OpenTable Diner

    Cincinnati

    3 reviews

    5.0

    3 reviews

    Dined on May 9, 2019

    overall5food5service4ambience4

    Great pizza and absolute best moz sticks I’ve ever had in my life!

  16. KS

    KateS

    1 review

    5.0

    1 review

    Dined on May 5, 2019

    overall5food5service5ambience4

    Roots is always delicious, fun and fast service. Every time we are in the city we try to make it over and grab a booth to enjoy some drinks, the great pizza and whatever game is going on.

  17. ML

    MsLady

    1 review

    4.0

    1 review

    Dined on May 3, 2019

    overall4food4service5ambience4

    Seated promptly with reservation. Service was excellent.

  18. JB

    JessicaB

    Grand Rapids

    2 reviews

    4.0

    2 reviews

    Dined on April 29, 2019

    overall4food5service4ambience3

    We loved the big booths at Roots; perfect for our party of 6. The food was amazing. Definitely has a bit of a sports bar vibe, but the food was definitely worth the trip.

  19. a

    amyj

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined on March 9, 2019

    overall5food5service5ambience5

    Fabulous pizza

  20. f

    foodie

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined on February 17, 2019

    overall5food4service5ambience4

    Try the fried ravioli for a treat with a custom salad.

  21. j

    joshm

    Chicago

    1 review

    3.0

    1 review

    Dined on February 11, 2019

    overall3food3service4ambience1

    the food was fine, the beer choices great, the music in the background was so loud we couldn't hear each other...that put a damper on things for us....

  22. OT

    OpenTable Diner

    Chicago

    372 reviews

    vip
    3.0

    372 reviews

    Dined on February 4, 2019

    overall3food3service5ambience4

    Great for kids!! Very salty chicken and veggie noodle soup, good fries and wine and the pizza is good too!

  23. GR

    GrantR

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on January 3, 2019

    overall5food5service5ambience5

    Love this place, waitress Erika was incredibly helpful

  24. DP

    DebraP

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on November 12, 2018

    overall5food5service5ambience4

    I love Roots Pizza - everything on the menu is delish!

  25. BS

    BeckyS

    Chicago

    9 reviews

    vip
    5.0

    9 reviews

    Dined on October 8, 2018

    overall5food5service5ambience5

    Roots never disappoints. The pizza is amazing, with so many different topping options to be as basic or as funky as you want. But the best part about this place is that while it's a pizza place the rest of the menu is great. The appetizers are unreal (can't go wrong with the garlic monkey bread or homemade mozzarella sticks) and the build your own salad option is great if you're looking for something lighter or to share as a table. There is a bar in the center, but it's absolutely a kid friendly restaurant. I've also been in the past where they do a nice job accommodating for a large group.

  26. CR

    ChadR

    Chicago

    2 reviews

    vip
    3.0

    2 reviews

    Dined on October 7, 2018

    overall3food3service3ambience5

    Marathon celebration

  27. SM

    ShhMeehan

    Chicago

    13 reviews

    4.0

    13 reviews

    Dined on October 6, 2018

    overall4food5service3ambience4

    Roots is know for drawing crowds of people who come in search of pizza. The pizza is very good (must order something with their sausage on it), but I've recently been coming to Roots for their build-a-salad. Unbelievable list of ingredients, huge portion, loaded with stuff, incredibly fresh - I would eat a salad here every day. HIGHLY recommend.

  28. JF

    JFox77

    Chicago

    2 reviews

    vip
    5.0

    2 reviews

    Dined on October 5, 2018

    overall5food4service4ambience4

    One of the most family friendly places in the neighborhood

  29. B

    Binks

    Chicago

    16 reviews

    5.0

    16 reviews

    Dined on September 30, 2018

    overall5food5service5ambience4

    We love the hummus and Korean pizza. Been there 3 times and that is all we have had!

  30. CO

    CelesteO

    1 review

    5.0

    1 review

    Dined on September 14, 2018

    overall5food5service5ambience5

    I made a reservation for 8 people thru open table. I had never been there before but was going on a friend's recommendation. I'm very happy I took her advice! upon arriving a table had already been put aside with my name on it. Our server was attentive and helpful. I was there with a group from an organization I'm involved in and don't everyone well so when they asked for separate checks, as a former server, I cringed a little. anyway, our server didn't blink an eye and said "absolutely!" (not advocating others do this. just saying I'm used to more attitude around a request like this. lol). the food was so good and reasonably priced. didn't have a cocktail but those who did said they were delicious! will definitely return.

  31. CM

    CharleneM

    Washington DC

    3 reviews

    4.0

    3 reviews

    Dined on August 29, 2018

    overall4food5service5ambience4

    Delicious pizza with a great tasting crust plus a nice salad with wonderful fresh mozzarella. The only drawback, getting there from downtown in rush hour traffic.

  32. MP

    MaryP

    Chicago

    6 reviews

    5.0

    6 reviews

    Dined on August 28, 2018

    overall5food5service5ambience5

    Awesome restaurant with a wide variety on the menu. Would definitely return as there was too much on the menu to order at one sitting. Root beer was delicious with lunch. The seating meaning the booths are comfortable...very generous in size which is great for a group.

  33. OT

    OpenTable Diner

    Chicago

    5 reviews

    4.0

    5 reviews

    Dined on August 20, 2018

    overall4food5service5ambience4

    Sever great , lack of management to keep servers operating at top speed. Speed noticeable decreased as management cut staff and offered no help to maintain speeds. Need plan and clearly, line out expectation, during different days of week using weekly, daily and hourly statistics analysis.

  34. OT

    OpenTable Diner

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined on July 30, 2018

    overall5food5service5ambience5

    Awesome food and service

  35. a

    artshell

    Portland

    56 reviews

    vip
    3.0

    56 reviews

    Dined on July 19, 2018

    overall3food3service5ambience4

    Just ok pizza. Nothing special

  36. OT

    OpenTable Diner

    West Palm Beach

    3 reviews

    2.0

    3 reviews

    Dined on July 5, 2018

    overall2food4service2ambience4

    Very very very slow service. 2.5 hours for dinner. Way too long for a kid-friendly restaurant.

  37. LT

    LindaT

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined on July 4, 2018

    overall5food5service5ambience5

    Always love going to Roots! Hands down my favorite pizza, even if you only get cheese! The crust is THE BEST!!!!!!!

  38. JM

    JenniferM

    Chicago

    2 reviews

    vip
    5.0

    2 reviews

    Dined on June 17, 2018

    overall5food5service5ambience5

    One of our favorite go-tos for pizza & wings. Also love the tap beer selection.

  39. OT

    OpenTable Diner

    Atlanta

    1 review

    5.0

    1 review

    Dined on June 13, 2018

    overall5food5service5ambience4

    Great food and service!

  40. OT

    OpenTable Diner

    Chicago

    372 reviews

    vip
    3.0

    372 reviews

    Dined on May 25, 2018

    overall3food3service2ambience3

    Met some friends here from out of town for the outdoor dining and relaxed vibe (we have kids) but the service was slow and hey were out of utensils and the food was just ok in my opinion.

FAQs

Roots Handmade Pizza - Chicago Ave. is rated 4.6 stars by 40 OpenTable diners

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable reservation network.

If you like, we'll notify you by email if this restaurant joins.


Is this your restaurant?
Claim this listing
  • Cross street

    Winchester

  • Neighborhood

    West Town

  • Hours of operation

    Mon–Thu, Sun 11:00 am–9:00 pm
    Fri, Sat 11:00 am–10:00 pm

  • Cuisines

    Pizzeria, American

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Executive chef

    Martin Arellano

  • Additional

    Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Happy Hour, Late Night, Non-Smoking, Patio/Outdoor Dining, Private Room, Weekend Brunch, Wheelchair Access, Wine

  • Phone number

    (773) 645-4949

  • Catering

    Roots can cater your party. landerson@thefifty50.com to inquire.

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