Root & Bone at The Shelborne

4.0
112 reviews
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$30 and under
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American






What 112 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.3
food
4.1
service
4.3
ambience
3.9
value
Noise · Quiet
50% of people would recommend it to a friend
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A
Kansas City
4 reviews
Dined 4 days ago
Overall 5food 5service 5ambience 5

It was great. The food was very good and the server Andras was very good. Thank you!!

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OT
Miami
1 review
Dined on March 10, 2019
Overall 5food 5service 5ambience 4

Some of the best grub in the neighborhood for locals. Well priced for a hotel restaurant. Food is fantastic. Sunday dinner special is great selection and value.

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OT
Miami
1 review
Dined on March 8, 2019
Overall 5food 5service 5ambience 5

Andres was FANTASTIC!

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OT
Philadelphia
2 reviews
Dined on February 17, 2019
Overall 5food 5service 5ambience 4

Andrés, our server, was pleasant and gave good recommendations. The ribs and fish were excellent entree choices as well as the arugula strawberry salad and plantain with bacon. Cocktails were outstanding with generous alcohol. This is a great spot for couples as well.

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OT
New York Area
1 review
Dined on December 31, 2018
Overall 1food 4service 1ambience 4

Food take over an hour to come. Incredibly slow and incompetent service.

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OT
Miami
1 review
Dined on December 27, 2018
Overall 5food 5service 5ambience 5

Awesome food. No regrets

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GS
1 review
Dined on December 24, 2018
Overall 1food 1service 4ambience 4

This was a Christmas dinner special menu. It took an hour to get our first burned course, then came the entree 30 minutes later with over cooked sides and finally the dessert tart that was so hard we could not eat it. The staff was apologetic and scattered. Charged us full price. Mentioned experience at check-out and they credited us 50% of the meal. Would not recommend this restaurant for a holiday meal unless management figures out how to serve from a closer kitchen.

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J
E. Tennessee
3 reviews
Dined on November 27, 2018
Overall 2food 2service 2ambience 3

The meal was ok, however, very bland with need of some flavor.

Little things - had to ask for a wine menu. Then the wine was severed in a glass... not a stemmed wine glass as it should have been

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JD
New York Area
17 reviews
Dined on November 22, 2018
Overall 5food 5service 5ambience 5

Had a wonderful dinner on Thanksgiving served by Washington who was shaggy and gorgeous. :-)

We ordered from the regular menu and had granny’s angel biscuits, deviled eggs, heirloom tomato salad, shrimp and grits, and friend chicken. Biscuits and fried chicken were outrageously tasty!!!

Our swanky cocktails were fantastically strong. :-)

We loved our evening at R and B.

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B
Atlantic City
21 reviews
Dined on November 19, 2018
Overall 4food 5service 5ambience 4

The food was excellent. Ate there on a Monday night it was empty just one other table occupied. It’s kind of a weird spot in a hotel lobby. The fried chicken was really tasty and fresh. We also had the waffles and green beans. Everything was delicious.. I would eat here all the time if it was in my neighborhood. Really reasonable price too.

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CT
1 review
Dined on September 30, 2018
Overall 5food 5service 5ambience 5

The food is AMAZING! Superb! I am shocked that we were the only gets there on a Sunday evening. They have an amazing Sunday supper promotion that is to die for. Great prices and quality food! Andres and Maria made sure that we were good throughout the entire night. Great guest experience.

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s
New York Area
117 reviews
Dined on September 29, 2018
Overall 4food 5service 4ambience 2

Went for Miami Spice dinner based on the online menu and reputation of the chef. We were disappointed in the setting - very small area just inside the hotel entrance - almost like eating in the lobby. Only 2 other tables were occupied on a Saturday night. Upon reading the Spice menu, the crab cake sliders that were on the website menu were not a choice. There were other differences as well. Although the restaurant was empty, it took a while between ordering and getting any food - first the biscuits which did not live up to the hype and then eventually our salads - romaine wedge - very large portion - and mango watermelon. Both were good. For entrees we had the fried chicken and salmon - also both very good. Had pecan pie with whipped cream for dessert - very good but would have been better if the pie were warmed up before serving. Server was very friendly but as mentioned earlier, the food took a while. I do t know how they would function if busier. Although the food was very good and similar to Yardbird, the setting left a lot to be desired. The restaurant has been open almost a year, and if this is what it is usually like, I doubt it will survive another year.

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P
Portland
7 reviews
Dined on September 16, 2018
Overall 2food 3service 4ambience 3

Be aware before you add a tip that they add on a 20% service charge. Food is good but not worth the price.

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SP
Miami
1 review
Dined on September 15, 2018
Overall 5food 5service 5ambience 5

The waitress was friendly Her name was Autumn. The service was quick. It was quite and comfortable atmosphere. The food was great. It is a great place to celebrate special occasions and date nights.

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a
New England
7 reviews
Dined on June 15, 2018
Overall 5food 5service 5ambience 3

Incredible soul food. Fried chicken and waffles were never done better. I think we ordered everything in the menu, and everything was to die for.

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JT
Atlanta
3 reviews
Dined on May 13, 2018
Overall 5food 5service 5ambience 4

WE had a great time! The staff was very accommodating and the food was GREAT! Thanks for making this a positive experience for us as we were visiting for the first time!

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A
Miami
27 reviews
Dined on May 13, 2018
Overall 2food 2service 4ambience 2

Buffet was very unimpressive. There were flies all over the bagels, and the offerings were not special at all.

Service was good.

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RB
Naples
3 reviews
Dined on April 28, 2018
Overall 4food 4service 5ambience 5

I happily stumbled upon Root & Bone and was pleasantly surprised by the food and service. Root & Bone is located on the first floor of the Shelborne Hotel, adjacent to the lobby, and though it is small, the experience packs a punch. My sister and I feasted on the Fried Chicken Biscuits, the Root & Bone fried chicken bucket of bird, shrimp and grits, and the macaroni and cheese. All of it was so delicious, though a tad bit salty. The flavors were rich and savory, the presentation was appealing, and the service was excellent. I would highly recommend this place.

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D
Miami
16 reviews
Dined on April 27, 2018
Overall 4food 4service 3ambience 2

While it’s in the hotels lobby the food is still very good and great value for money. However the menu is very limited to basically fried chicken and sides. So if you like southern fried chicken and the usual adds.

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JS
London
37 reviews
Dined on April 13, 2018
Overall 4food 5service 5ambience 3

When we arrived, we stood outside for a while debating whether we wanted to eat here - the restaurant is in the lobby of the Shelborne hotel and does not look inviting or inspiring at all. It looks like hotel lobby seating. Totally exposed. No ambiance.

We decided to give it a go.

The food is AMAZING. Wow. We were blown away - the fried chicken, the biscuits, the short-rib - the flavors, the textures. Some of the best we have ever had.

So, if you are looking for soul food this one of the best in Miami, but be prepared to not enjoy the surroundings.

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AA
New York Area
17 reviews
Dined on April 7, 2018
Overall 4food 5service 5ambience 4

Really excellent fried chicken. It would be a shame if this restaurant doesn't take off. It is a little hidden in the Shelbourne but it is great value.

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TE
Miami
5 reviews
Dined on March 28, 2018
Overall 5food 5service 4ambience 5

Food was exceptional, cocktails were great too! Love the variety and untraditional twist on traditional plates - home food and nice decor. Service was good too, they were very nice and helpful when I couldn't locate my "Gilt City" coupon.

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OT
Miami
1 review
Dined on March 11, 2018
Overall 1food 1service 1ambience 2

After an hour and half still never got our main course. Had to walk out.

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OT
Miami
13 reviews
Dined on March 10, 2018
Overall 5food 5service 5ambience 5

Creative Southern cuisine carefully crafted by the exceptional team of Jeff McInnis and Janine Booth. Every item is savory and presentation is elegant. Serene and warm atmosphere augments the dining experience at the iconic Shelborne Hotel.

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EJ
Miami
7 reviews
Dined on February 13, 2018
Overall 5food 5service 5ambience 5

Didn't expect anything less from this restaurant. We had the Fried chicken and biscuits and OH MY GAWD it was fingers licking. Can't wait to go back to explore more of the menu items. BRAVO Chef and your Amazing Team...

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OT
New England
1 review
Dined on February 11, 2018
Overall 2food 5service 2ambience 5

Food was really great. Ambiance, drinks, great. Waiter was very friendly. However, we soon realized there seemed to be ulterior motives. Without going into any drawn out details, we realized seven different pieces of evidence that led us to believe that our waiter was not honest (in terms of the tipping policy specifically). There was a 20% gratuity already added to the bill and when we accidentally added an additional 20% on top of the entire bill, he was heavily involved in leading us to believe that was standard (withholding information, hastily taking payment before we were ready, not leaving the itemized receipt on the table, very chatty and “suave” as he was charging the card, almost to attempt distract us). Once we realized we double tipped and asked to see the itemized receipt, the attitude was very much one of “uhh, I didn’t think they’d figure it out,” completely opposite of the seemingly “helpful” attitude throughout the meal. Buyer beware!

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DT
Washington DC
4 reviews
Dined on February 3, 2018
Overall 5food 5service 5ambience 3

Fantastic! The food was amazing as was the service. Would highly recommend. Note: location is a bit odd in the lobby area of a hotel, so it's not a place you would stop in for a drink...but the food is seriously to die for and I will definitely go back next time I'm in town. Best fried chicken ever!

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TN
Miami
18 reviews
Dined on January 28, 2018
Overall 5food 5service 5ambience 5

My friend and I tried Root & Bone since they had a deal on Travelzoo. We were not disappointed! We started with the wonderful beet, arugula and gorgonzola salad, my friend had the half bird which she said was very tasty. I had the shrimp and grits which was the best I've ever had! And we shared the macaroni & cheese which was also delicious. The restaurant is located in the Shelbourne Hotel. Caution: the valet parking is $25 and the valet guy couldn't tell me if the restaurant validated parking or not so we parked along a side street not too far for $8 and walked to the restaurant instead.

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s
Miami
17 reviews
Dined on January 22, 2018
Overall 4food 4service 5ambience 4

The service here was great! It was nice to try so many different menu options. We loved our cocktails.

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OT
New York Area
3 reviews
Dined on January 8, 2018
Overall 4food 4service 4ambience 5

Great food. Chicken was delicious! Large portions.

I’m not sure if the resto manages their open table account... I made a reso but when I showed up it was closed. Went back and glad we did. Great for kids. But I would call in the am first to see if they are actually open.

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w
Miami
12 reviews
Dined on January 6, 2018
Overall 5food 5service 5ambience 5

Excellent food and service. Juan was a great server. True down home southern food.
A South Beach gem. Bravo!

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J
Orlando
1 review
Dined on December 31, 2017
Overall 5food 5service 4ambience 4

The food was great. The service was good but when we asked if we could use an online deal and they said we could not as it was new years, service declined noticeably.

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D
Miami
1 review
Dined on December 27, 2017
Overall 3food 2service 5ambience 4

Music to loud
Menu not much options to choose
Price to high for what you get
Service very good and music not what you expect in a restaurant ( restaurant was part of the hotel lobby ) more in a rockcafe

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AA
New York Area
17 reviews
Dined on December 16, 2017
Overall 4food 4service 4ambience 4

Very nice menu. Definitely don't want to miss the fried chicken or the biscuits. The wait staff was very attentive. Small, intimate space that was surprisingly quiet.

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OT
New York Area
21 reviews
Dined on August 11, 2017
Overall 2food 2service 2ambience 2

Got there a little early. Seated right away. Place was empty. Empty. Our waitress however was over attentive to the point of making us feel rushed and pressured. Had barely had our menus in hand and she expected an immediate order. Was annoyed by questions. Was annoyed we needed to actually read the menu to see what we wanted. Took forever for drinks to arrive. We ordered a few apps to share. The literal moment a platter was empty they grabbed it away. Wasn't even done eating and they took my plate and walked away while I objected. She ran over with the bill and circled back to us in less than a minute as we looked it over. They automatically put on a tip which threw us off a bit at first because it wasn't clear where this other charge had come from. Waitress was very pushy. Felt very rushed and pressured. Already cancelled future reservation there. Was there in the past and it was great. Not interested in returning

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BM
Miami
4 reviews
Dined on August 6, 2017
Overall 3food 4service 3ambience 3

Sad to see it so quiet, good food but slow... only 3 other table during our meal. Hard to get good servers when it is this quiet.

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OT
Miami
25 reviews
Dined on August 5, 2017
Overall 2food 3service 1ambience 1

The place was empty on a Saturday at 8.pm. The air conditioning was not cooling and temperature was sweating hot.
The service was poor due lack of staff to the point that the wine botle was placed in the table and left to us to be served, not to mention the waiting time for our food.
Will not come back again

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JV
Miami
4 reviews
Dined on August 5, 2017
Overall 1food 1service 1ambience 1

Worst place ever! The restaurant was empty, hot (apparently they want to make everyone uncomfortably hot) and our server was no where to be found, acting as if he was hustling and so busy. Food was ok, nothing worth coming back for, our white wine came hot. Seriously don't go to this place, spend your money somewhere else. Never again will I trust the Miami Herald recommendation.

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TJ
San Francisco
3 reviews
Dined on July 11, 2017
Overall 5food 5service 5ambience 5

Great restaurant. Great menu. I will be back for more of the fried chicken.

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OT
Miami
1 review
Dined on May 14, 2017
Overall 1food 1service 1ambience 1

Mother's Day brunch , we had reservations for 1:30 we got there they made us wait for table even thou it was empty sat us down around 2:10 brunch was over at 2:00 there was very little left and they did not bring out new or fresh food I complained then they bought our more steak not enough for 10 people that we where . I they should not take reservations and tell you no problem you will have plenty to eat if it's not true . Very expensive brunch 75.00 not worth the money very disappointed. Do not recommended .

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