Root and Barrel Kitchen

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1. T

   Timmy

   Atlanta

   21 reviews

   vip
   5.0

   21 reviews

   Dined 6 days ago

   overall5food5service5ambience5

   Great experience - had a birthday party - they made a chocolate cake for the occasion - was the best we had ever eaten. Staff are great snd go above and beyond to make everyone have an exceptional experience at the restaurant.

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2. j

   jenny

   Cincinnati

   12 reviews

   vip
   5.0

   12 reviews

   Dined on January 20, 2023

   overall5food5service5ambience5

   This was our first time here, and we'll be back. Love the fact that they feature local wine.

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3. TM

   TammyM

   Jacksonville

   4 reviews

   5.0

   4 reviews

   Dined on December 29, 2022

   overall5food5service5ambience5

   Family lives nearby and we are from out of town. We chose Root & Barrel because of the ratings, as well as the photos. Loved the wait staff, the bourbon drinks and the spot on cuisine. We highly recommend dinning here.

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4. OT

   OpenTable Diner

   Jacksonville

   12 reviews

   5.0

   12 reviews

   Dined on December 27, 2022

   overall5food5service5ambience5

   Found Root + Barrel Kitchen on our family vacation trip to Franklin, NC. Great setting and atmosphere. There were only two waitresses working the entire restaurant but they did a great job making sure we were taken care of. We all had burgers and they were delicious. We definitely would recommend.

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5. SS

   SandraS

   1 review

   5.0

   1 review

   Dined on December 22, 2022

   overall5food5service5ambience5

   Friendly, warm atmosphere Food is the best Love this place

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6. MC

   MichaelC

   1 review

   5.0

   1 review

   Dined on December 15, 2022

   overall5food5service5ambience5

   Fantastic food, great service and perfect atmosphere. One of the best places in Franklin.

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7. JN

   JimN

   Western NC

   1 review

   5.0

   1 review

   Dined on November 25, 2022

   overall5food5service4ambience5

   Great food nice atmosphere good location nice selection of food and beverages

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8. T

   Timmy

   Atlanta

   22 reviews

   vip
   5.0

   22 reviews

   Dined on November 25, 2022

   overall5food5service5ambience5

   Great food and service. Love the atmosphere and what they did with an old building. Very charming and fun restaurant.

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9. OT

   OpenTable Diner

   Charleston

   1 review

   1.0

   1 review

   Dined on November 12, 2022

   overall1food1service4ambience4

   This was our third visit to Root and Barrel. It will also be our last. The quality of the food has gone completely south. We began with a bottle of wine, as we always do. We then ordered pimento cheese balls for an appetizer….they were out. We selected the pork belly instead, and it was literally drowning in sauce. We then opted to split an entree (the filet mignon ‘medium rare’ with seasonal vegetables and we subbed out the mashed potatoes for a side salad and then ordered an additional salad so we’d each have one). We received one salad that came at the same time as our entree….small setback, but certainly not a deal breaker. However, the entree that was served to us was an absolute travesty!! The steak had been split across the middle (horizontally) and cooked as two separate pieces. It was so incredibly overdone that it was nearly indiscernible, and it was grossly over-seasoned. It was completely inedible! No one with any type of training would slice and cook a filet in that manner. It was baffling. In addition to that, the seasoned vegetables were completely undercooked and tasted like pure pesticides. We are not complainers! My significant other begrudgingly ate what was put in front of him. I only consumed the salad because nothing else on my plate was edible. Unfortunately he also ended up with severe stomach cramps and nausea for the remainder of the evening…..making me glad that I chose not to eat it. Our server was pleasant, but never came back to check on us after the food came. When returning to clear our plates she took note of the fact that I’d eaten approximately nothing that I’d received, but never asked us how the meal was or anything else. I spent years of my life working in food service. The fact that this dinner even made it past expo and was permitted to be served to a guest was a huge error. That mistake was then compounded by a server that failed to do their job in checking on the adequacy of the food and the satisfaction of the guest.

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10. EO

    EatOutExceptionally

    Western NC

    93 reviews

    vip
    5.0

    93 reviews

    Dined on November 11, 2022

    overall5food5service5ambience5

    Never disappointed and always consistently fabulous with locally produced Wine and foods.

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11. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on November 10, 2022

    overall5food5service5ambience5

    We were traveling through on the way to the Asheville and stopped for dinner. The food, OMG, it was amazing. The best atmosphere and wonderful service.

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12. D

    Dorito

    1 review

    3.0

    1 review

    Dined on November 5, 2022

    overall3food3service2ambience2

    The menu is interesting but the service is poor. Ordered an old fashioned and barely half the glass was full. We asked for half a bootle of wine to share between 2 people which is one of their offerings and we got a bottle that only filled one glass barely. Lemon cesaer salad was good but none of the other salads were. Burgers were greasy. The place wasn't even half full and we had to wait over an hour for appetizers to arrive. We asked for an ingredient offered on the menu to be added to the salad. Instead of telling us it was not available the waitress brings the food without it. When we ask her where is it she tells out that they are out of it. It would have been helpful if she had come back to tell us. We might have asked for another addition or ordered something else. She kept coming by asking us to clear the plates when half of us were not done. The buzz on this place was high but I think over-rated.

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13. CQ

    CarolQ

    Orlando

    10 reviews

    5.0

    10 reviews

    Dined on November 4, 2022

    overall5food5service5ambience5

    We had a wonderful dinner experience with our friends before a local play. We got served in plenty of time to get to the play from the restaurant.

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14. DN

    DonN

    Chicago

    6 reviews

    vip
    5.0

    6 reviews

    Dined on October 29, 2022

    overall5food5service5ambience4

    They food, service, and value were great. The place is lit up like a cafeteria! It’s waaaaay too bright in there, especially if you’re the one sitting facing the main area of the dining room. Otherwise, quite enjoyable.

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15. l

    live2eat

    Chicago

    7 reviews

    vip
    4.0

    7 reviews

    Dined on October 24, 2022

    overall4food4service5ambience4

    Our fav place for dinner in Franklin!!

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16. J

    Jeff

    Charleston

    18 reviews

    2.0

    18 reviews

    Dined on October 22, 2022

    overall2food3service1ambience2

    Arriving 30 minutes early for our 7pm reservation we checked in with the hostess once she and the other 2 ‘hostesses’ decided that whatever was more important on screen was taken care of before they could bring themselves to look up, acknowledge and greet the customers arriving at the restaurant. We told The ‘main’ hostess that we would have a seat at the bar and have a cocktail while we waited she said she would come and get us when our table was ready. After 5 minutes past our reservation time and with empty table visible I went back to the hostess stand to enquirer about our table. The hostess said that our table was ready. Why, she even graciously handed menus and silverware to us and then pointed to the back of the restaurant where there was a table against the wall telling us to seat ourselves. We walked past 2 empty table in the dining room to get there. These same 2 tables would not have anyone else seated at them the rest of the evening. Let me go back to the cocktails at the bar portion of the evening. That was where me met the bartender John. He is a genuine gentleman and an excellent bartender. He had total control of the drink orders being placed by the waitresses while at the same time taking care of the customers already seated at his bar. John would be our savior for our evening out in what was shaping up to be a disappointment. After walking ourselves to the table that pointed out by the hostess we sat for 10 minutes with nobody coming to the table to offer water, take a drink or appetizer order. There was another table next to us that had a pair of me seated. Since they had empty water glasses I figured they, like us, had been orphaned. At this point, being used to carrying our silverware and menus around the restaurant we picked them up and moved back to the bar to be taken care of my John who did just that. He made apologies and immediately placed our appetizer order and drink order. We skipped dinner and had just an appetizer.

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17. A

    Anonymous

    1 review

    4.0

    1 review

    Dined on October 21, 2022

    overall4food4service3ambience3

    The wait staff was pleasant but the wait was outrageous. We arrived at 6:30, seated promptly and had our drink and appetizer order taken. We waited for almost 30 minutes for the appetizer to come out, ended up being offered 3 baskets of bread because “the kitchen was crazy” and then finally received our entree almost an hour and 10 minutes later. Granted, the food was delicious, but not sure if it was worth the wait.

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18. OT

    OpenTable Diner

    Birmingham

    3 reviews

    5.0

    3 reviews

    Dined on October 15, 2022

    overall5food5service5ambience5

    Everything was great. Food, drinks and service. We sat outside and the noise level from main street was very low at 5pm on Saturday. Highly recommend. Cocktails are always perfect.

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19. OT

    OpenTable Diner

    Charleston

    2 reviews

    5.0

    2 reviews

    Dined on September 30, 2022

    overall5food5service5ambience5

    This is a beautiful restaurant with a great atmosphere! Great food and drinks!

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20. CQ

    CarolQ

    Orlando

    11 reviews

    5.0

    11 reviews

    Dined on September 16, 2022

    overall5food5service5ambience5

    We had a fabulous dinner with friends prior to the Journey Departure show. Everything was perfect

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21. AD

    AnthonyD

    Tampa

    14 reviews

    vip
    4.0

    14 reviews

    Dined on September 16, 2022

    overall4food3service5ambience3

    Service was outstanding. Food was par for the course. Good flavors, good right and valued. A little small on portions. Drink specials were great. If they can tame the loud piano player and noise level (add sound baffles) this place is 4-5 stars all day.

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22. SC

    SylviaC

    Dallas

    10 reviews

    vip
    5.0

    10 reviews

    Dined on September 12, 2022

    overall5food5service5ambience5

    Great atmosphere, service and food. Very enjoyable

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23. AM

    AnnivMeal

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on August 13, 2022

    overall5food5service5ambience5

    Wonderful dinner! Celebrates our Anniversary! We were both given a complimentary glass of wine. Thanks!

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24. MB

    MelissaB

    Key West

    2 reviews

    5.0

    2 reviews

    Dined on August 9, 2022

    overall5food5service5ambience5

    I have some complicated food allergies and they did an amazing job.

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25. VC

    VickiC

    Tampa

    1 review

    5.0

    1 review

    Dined on August 6, 2022

    overall5food5service5ambience5

    Great restaurant! Nice change from mostly casual places in Franklin. Loved it!!

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26. WI

    WILLJ

    Orlando

    1 review

    5.0

    1 review

    Dined on August 2, 2022

    overall5food5service5ambience5

    Our first time eating at the restaurant… All I can say is everything from start to finish was phenomenal. Our steaks were cooked perfectly the craft beer selection as well as their mixed drinks were excellent!!!! for the reviews that said it wasn’t fine dining, it is very upscale food but with a very nice pub like atmosphere!

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27. KM

    2009KazMom

    Tampa

    10 reviews

    vip
    5.0

    10 reviews

    Dined on July 31, 2022

    overall5food5service5ambience5

    We stumbled on this wonderful restaurant by chance, and are so glad we did! Great food. Great service. Will go back if ever in the area again!

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28. ML

    MayetL

    New York Area

    6 reviews

    vip
    4.0

    6 reviews

    Dined on July 30, 2022

    overall4food4service4ambience4

    Aside from the hostess with an attitude, everything was very good! Our server was awesome! Food delicious!

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29. DM

    DebbyM

    Western NC

    1 review

    3.0

    1 review

    Dined on July 29, 2022

    overall3food3service3ambience2

    We waited an hour for our food to,arrive. Dish drop was very noisy. We were seated in a back room and better seating was available. Waitress made a total of 3 trips to our table. Once to take a drink order, again to take our order, third time to give us the check. In spite of that we still gave her 20% tip. Staff was more interested in taking the locals to the restroom than servicing to diners. We were surprised afterwards because the restaurant had a four star rating. It was like we were seated and forgot about for an hour.

    Report
30. LM

    LeeMcD

    Charleston

    8 reviews

    5.0

    8 reviews

    Dined on July 28, 2022

    overall5food5service4ambience5

    Staff was pleasant and helpful. Bit of a wait between salad and entree but it made for a relaxing evening.

    Report
31. JS

    JennS

    Western NC

    1 review

    2.0

    1 review

    Dined on July 27, 2022

    overall2food5service3ambience3

    We made a reservation for a birthday for 2 for a table on the patio as we had a dog with us. Although we were there exactly on time for our reservation at 8 pm, we were told by the hostess that our table had been given to another party that was a walk-in because they seated themselves. And instead of moving that party to another table inside where there was room, they moved us to the bar top outside facing the street instead of each other which made it difficult to maneuver the dog as it was very high seating. As we could not have moved inside because of the dog. So although we made a reservation days in advance, it was not honored which was very disappointing esp for a birthday dinner. Honestly if we were more familiar with the area and the time had been earlier we would have tried to find another dog friendly restaurant because of this issue. So I would not eat here again even though the food was very good. I could understand that things happen, but the explanation we were given as to why our reservation was not honored was completely inadequate and questionable at best. And having a regular table that we had reserved would have made it so much easier with the dog to keep her out of the way, as she is a large dog.

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32. OT

    OpenTable Diner

    Western NC

    1 review

    5.0

    1 review

    Dined on July 23, 2022

    overall5food5service5ambience4

    We all had great food.

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33. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on July 20, 2022

    overall5food5service5ambience5

    It was absolutely perfect! My new favorite restaurant in Franklin! They customized my order to make it dairy free and it was the best food I’ve had in the longest time! Amazing! Our waitress was so sweet and really professional!

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34. h

    happycouple

    Denver

    3 reviews

    5.0

    3 reviews

    Dined on July 15, 2022

    overall5food5service5ambience4

    This is our second time eating here and I'm certain we will frequent it many more times. We live an hour away, but it is worth the drive. It is such an unexpected treat to find a restaurant that rivals those found in the big cities. When eating out, I usually find myself thinking that food is not hot enough, or is slightly overcooked, or I would add a certain ingredient that seems to be missing. Not at Root and Barrel. If you want beautifully prepared food that is perfectly cooked, this is your place.

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35. OT

    OpenTable Diner

    Washington DC

    11 reviews

    5.0

    11 reviews

    Dined on July 8, 2022

    overall5food5service5ambience5

    The food and service were very good. The Drink of the Day was so delicious. I will definitely return.

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36. CW

    CarolW

    Orlando

    7 reviews

    5.0

    7 reviews

    Dined on July 5, 2022

    overall5food5service3ambience5

    The food was delicious when we received it. It took over an hour to get our food because 2 -10 top tables were there before us and they seemed to take priority. We wished the server had come to us sooner to let us know there was an issue and see if we needed any more drinks but she didn’t. She was very nice but I think over worked.

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37. KA

    KendallA

    Atlanta

    7 reviews

    5.0

    7 reviews

    Dined on July 2, 2022

    overall5food5service5ambience5

    They had live music which was fun. Nice space and a menu to accommodate wide range of ages and tastes, including vegetarian.

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38. J

    Jent

    Western NC

    3 reviews

    vip
    5.0

    3 reviews

    Dined on July 2, 2022

    overall5food5service5ambience5

    My husband had the trout and I had the lamb - we shared both which were fantastic. We sat at the bar. Our servers were great! Root and Barrel has fun nightly drink specials too.

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39. B

    Buktlst

    Atlanta

    43 reviews

    vip
    4.0

    43 reviews

    Dined on July 2, 2022

    overall4food4service5ambience3

    This was our first trip to Root and Barrel Kitchen and it was a good one. Our server Mei was fantastic. I had the steak frites and my wife had the trout. I would get the steak Frites again but make sure to get the chimichurri sauce on the side. The trout was very good. My only complaint is the three-piece band they had performing was just way too loud. I could not talk to my wife because it was so loud. I don’t understand why they don’t understand they’re there for atmosphere music not to perform a concert. All in all it’s a very beautiful restaurant and I would go again.

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40. A

    Alison

    Western NC

    1 review

    5.0

    1 review

    Dined on July 2, 2022

    overall5food5service5ambience4

    Food was great, Sky the server is a star and deserves an immediate raise. The live music was a little loud but everything else was awesome.

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