Great food, cooked to perfection! Awesome service from Holly our waitress!
Service was very slow. We were sitting for 15 minutes before our server came to our table. We had reservations and they were not very busy.
St Patrick’s Day
Love the atmosphere, service and the pimento cheese appetizer. We return here on every trip up. Thank you Root and Barrel!!
Had the short ribs over mashed potatoes with a demi-glace . Potatoes were cold. sent back to the kitchen. It was returned without the demi-glace. Short ribs were excellent. Wait staff delightful
This was our first experience at this restaurant since the name (and management?) change some months ago. First I want to say that though I checked "no" to the question whether I'd recommend the place to a friend, I might -- depending on what the friend was looking for.
The service, in my opinion, was only a little better than abysmal. We were seated promptly and given menus; we asked for water and said we'd wait until we decided what to eat before ordering wine. After quite a wait, our server returned and we gave her our order including wine. We ordered the fairly pricy filet, and said clearly "no mashed potatoes". We ordered the mac and cheese instead. After another wait, our server came and apologized that someone elst had picked up our wine but they would repour right away. The wine and the steaks appeared at about the same time, with mounds of mashed potatoes on each plate supporting the filets. The person who brought the steaks (not the person who took our order) offered us the potatoes to keep, suggesting one of the other side items. My wife told her she couldn't stand mashed potatoes on her plate so they went and removed them. The mac and cheese arrived next.
I don't want to belabor this further. Franklin is not a large town, but can easily stand a nice sitdown restaurant. Unfortunately, we probably won't be returning to Root & Barrel for a while. If we see reviews that indicate improvement in the service, we might give it a shot later. The food is good, but pricey; for the price the restaurant should offer more professional service.
Nice atmosphere for a quiet dinner. Staff was friendly and eager to please. Food was excellent and plentiful. Can’t wait to go back.
Enjoyable experience. Very good coffee. Was never offered any bread...should serve some
bread with the meal. Should have a little specialty to keep people interested!
Unfortunately I do not remeber our bartenders name. He was a younger gentelman who said he has worked there awhile. He was fantastic. I asked for a old fashion and kinda told him how I enjoy it, after he listened too me babble about it he said trust me I make a great one! He was correct it was the best old fashioned I've ever had. On top of it we had the dinner feature of crab legs and ribeye. Our food was so tasty and again our bartender paired some red wine nicely for my meal. We were in town for a Tracy Lawrence concert and when we come back through y'all will def be one of our first stops! Thank you!
Service was good, food was okay. Short ribs needed salt and more collard greens, they needed vinegar. We loved the artichoke hearts.
This was the 2nd time I’d been to Root & Barrel - we sat at the table for two at the front window which is a nice intimate spot; the night we were there there was a noisy group in the bar area so we were glad to have a quieter area. The food was good with ample portions.
We love Franklin, this was our first time here at Root and Barrel and won’t be the last. The food was on point. Had good beer selection and wine as well. It was little loud in there but was fun. I️ don’t know if they always have someone singing. But don’t let it stop u.
This is a great secret that needs to be advertised more.
What a find! We were in Franklin NC for a few days one being our 26 th Anniversary. We chose the Root and Barrel because of the menu and location. It was a wonderful night & a great meal. Portions are ample I had the Chicken Breast stuffed with Guda & my husband had the Mahi-mahi which was grilled to perfection. Our waiter was attentive but not hovering which I appreciate. Try this place for an excellent meat& fun time!
A little on the loud side. Had eaten there once before and it was great. The menu was lacking for an evening menu. Perhaps it was just the time of year?
It took awhile for our food to be served- but that was of no fault of our waitress. She was on the move and attentive. I noticed that most of the wait-staff was hustling and working hard. The food was very good and the atmosphere was what we were looking for. We were a bit disappointed that the Ribeye is no longer an option but they explained why. The Filet was very good and the Grouper Special was delicious- we will be back when we come to town.
For starters we had the fried artichokes which now I am craving just writing about them! The prime rib was a generous portion as were the sides. We will be back at least one more time during our visit!
This is a great restaurant and the servers make it even better! Wonderful food and Ambiance!
Had no reservation, when got there..
Plus supposed to have reservations at 9 o'clock,, they stopped food service at 8:30..!!
Said had no record of my reservation..!!..
Next time I'll actually call the place and speak to a person...
So over all was bad experience in general!!!
1st time here. Great looking place, good food and service was prompt but a little lacking in follow up. , Our server remembered the soup specials but never followed up with us and I guess just assumed that the Leak would be a suitable replacement - it was not. Other than that everything was fine. The sandwiches were outstanding.
I will try them again soon.
Oh, 1 negative - the parking is ridiculous....they need to re stripe the street to allow more cars and retailers should not be allowed to put up "Reserved for such-and-such" (with a threat of towing) and have 4-5 empty spaces in an already parking space lacking town.
This restaurant appears to not want male customers.
There are two restrooms, both of which are available to females; however males are prohibited from using one of them.
My Reuben sandwich had only one thin slice of meat.
Pork wing appetizer amazing.
Blackened shrimp overloaded with seasonings; tasted like sand plus the shrimp were soft
The food was good, great service & they even served us early. Would definitely recommend.
We drive almost an hour to dine @ R & B and the food and service are well worth the drive.
I have had several good meals, a few disappointing, and 1 great - this one achieved the 2nd great. It would have earned 5 stars if they had gotten it right the first time and the server was more considerate. After three of us sent back our salmon because it was literally RAW, it came back PERFECT! The meal was OUTSTANDING! My issue with the service, although decent, we had to track him down for another drink and he didn't bother to give us progress updates on our food. It took a long time for it to return. If he had told us they were recooking the entire meal we would have been less anxious. The fourth person in our party ate slowly in consideration of our plight but he was almost finished when ours arrived. As I write this, I wonder...if three of four have to send back their meal, would it be appropriate to take back the fourth and recook it also so everyone dined together??? That might be a public opinion question. Since I was one of the "waiting" I would vote yes.
The meat and cheese plate was great. The pickled veggies that are served with the plate are outstanding. They should offer it as a side dish. I had the chopped salad. This seemed very fresh but was not a true chopped salad. It was just a simple mixed salad. The fried chicken was moist, the crust was crispy but overall tasteless. The dish had no salt. Also, that evening it was served with collard greens (excellent) and mashed potatoes which were also under seasoned. My husband had the ribeye. It was large but not a prime cut of steak. He said it was seasoned well, he ate only half. We had the chess pie for dessert and were very happy with it. Wine by the glass was very good and reasonably priced. Saw many people order the burger. If I ever visit again, I will try that for my entree.
Root+Barrel is one of our go-to restaurants when we are in Franklin for dinner. Great menu selection, full bar, attentive staff, and just a great restaurant experience. Give them a try!!
An hour drive but our 4th or 5th time back since our first dinner about 8 months ago, Obviously worth the drive.
Always great food and service. Friendly atmosphere that makes for a wonderful neighborhood gen. Best in Franklin area
Attentive service, pleasant ambience. We had short ribs with polenta--excellent! -- and mountain trout--average. Wine selections by the glass were very good.
Met my son at the Root and Barrel for dinner along with my husband. I have eaten there is the past and since my son is a vegetarian I knew he could find some healthy choices for his dinner. I would definitely recommend this restaurant to others.
Disappointed with new menu. We ate here last year, just after it changed ownership/name. There were healthier options. Now it's catering towards typical southern "fatty" fare. Great location, staff, bar & decor.
We love the food, service and friendly atmosphere. We try to eat there at least once a week.
We always enjoy going to the Root and Barrel in Franklin, NC. Nice restaurant and good food.
Love eating at this restaurant! Our waiter was a gem...Casey! My only issue was that we made a reservation and they sat us near the kitchen. Two booths were empty but the receptionist would not let us sit there as some else had made a reservation...the booth remain open even after we were on our way out!?!?
Great brunch spot on Sunday morning. Had a really good omelette .. service was also very good.
We enjoyed another nice evening at the Root and Barrel. Always a good experience. Will be returning often.
Root and Barrel is the best full service restaurant in Franklin, NC.
They use locally sourced veggies and other ingredients.
The bar makes great drinks and often has unique house made concoctions.
Always enjoy our meal.
Our first time here for Sunday Brunch and it was awesome! Great brunch menu Great Service.
If you want a special place to have a great meal in the mountains this is the Best!