Root and Barrel Kitchen

4.0
161 reviews
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$30 and under
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American
Southern Inspired Provisions. Focusing on fresh, seasonal, southern ingredients. Fine wine, hand made cocktails, domestic and craft beer.
Dining Style
Casual Dining
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Cuisines
American, Southern, Contemporary American
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Hours of operation
Lunch: Tuesday- Saturday: 11:00am - 2:30pm
Midday limited menu 2:30 to 4:30
Dinner: Tuesday- Saturday: 4:30pm - 8:00 PM
Sunday Lunch: 11:00am - 3:00pm
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Phone number
(828) 369-3663
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Payment options
AMEX, Discover, MasterCard, Visa
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Dress code
Casual Dress
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Executive chef
Ken Naron
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Neighborhood
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Cross street
Harrison Ave.
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Parking details
We have parking available on Main Street as well as in the back of our building
Additional
Banquet, Bar Dining, Bar/Lounge, Beer, BYO Wine, Chef's Table, Corkage Fee, Entertainment, Full Bar, Gluten-free Menu, Late Night, Non-Smoking, Outdoor dining, Private Room, Weekend Brunch, Wheelchair Access, Wine
What 161 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.0
food
4.2
service
4.3
ambience
3.9
value
Noise · Moderate
76% of people would recommend it to a friend
5
4
3
2
1
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k
Houston
24 reviews
Dined 4 days ago
Overall 4food 4service 4ambience 4

We enjoyed our meal there. I loved the pimento cheese spread and butternut squash soup but my pasta was so so. Husband’s steak and fries were good. Friend liked her chicken. Craft cocktail menu had some fun choices and we shared one piece of chess pie that was excellent.

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DR
New Orleans
1 review
Dined on October 10, 2018
Overall 5food 5service 5ambience 5

Wait staff was very friendly and attentive. I had a reservation and was seated immediately. Food was excellent....North Carolina trout over a unique blend of puréed vegetables and more sautéed veggies on the side. The pimento cheese appetizer was hot, gooey and yummy. House Pinot Grigio was a good value on “Wine Wednesday.” Topped off the meal with a slice of chess pie which was delightful.

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l
Western NC
1 review
Dined on September 7, 2018
Overall 1food 1service 3ambience 2

Terrible food prep. Took forever and came out cold. Made us late for movie.
Management comped the meal. Been disappointed a number of time with the kitchen service but in the past management never took responsibility before.

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l
New York Area
36 reviews
Dined on September 4, 2018
Overall 1food 1service 2ambience 3

Hate to post unpleasant reviews but this was horrible. The drinks served were a joke and the waitress actually agreed and took it off the bill. The trout was paper thin and this is not an exaggeration with slivers of vegetables for $22. My husband got sick from the shrimp and grits which should have been call shrimp and cheese and the menu stated it had sausage which was non-existent. Very disappointing and beyond overpriced.

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TL
San Antonio
1 review
Dined on August 26, 2018
Overall 5food 5service 5ambience 4

We were seated quickly and our waiter, John, was attentive and helpful. Novel food items on menu. We had the pimento BLT and Reuben sandwich - both very good. Nice wine and beer menu.

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I
Tampa
10 reviews
Dined on August 12, 2018
Overall 5food 5service 5ambience 5

We loved the fried artichoke hearts! It was all yummy.

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OT
Western NC
1 review
Dined on August 10, 2018
Overall 4food 4service 4ambience 4

Root & Barrel had an interesting variety of foods which was what were looking for. Trout deviled eggs, Caesar salad with capers, filet mignon with garlic mashed potatoes and season vegetables. Service was good, nice decor, noise was a little above average but no biggie. Cocktails were decent not the best I had. Huge wine selection! Prices absolutely reasonable for the food portion sizes. We Will be back!

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FB
Western NC
12 reviews
Dined on July 22, 2018
Overall 3food 3service 4ambience 4

We went there for brunch on Sunday only to discover they no longer serve brunch although it is still listed on their Facebook page. I ordered tomato bisque and the bisque was good but the 1/2 sandwich was soggy. My husband ordered a hamburger with fries and it was also soggy with cold fries. Our friend who ordered trout said that it was good. Both of the guys said that the desert (cheesecake and chess pie) was good but I noticed that the crust on my husband's pie was burned. Franklin needs another good restaurant so we were sorry to see that the food is less than average now. Root and Barrel does not seem to be able to remain consistently good. This has been a problem since they opened. Perhaps they cannot hire and keep a qualified chef.

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s
Naples
6 reviews
Dined on July 2, 2018
Overall 5food 5service 5ambience 5

We love this place!!! We have a home in Franklin and when we come to town it is our favorite. The service is impeccable, atmosphere good for any occasion, and the food is spot on . My adult son ordered his filet minjon “bloody” honestly they made it charred and beautifully rare. Don’t miss this great restaurant, our seafood special was salmon and was equally special. We’ll be back. Thank you Root and Barrel.

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BJ
1 review
Dined on June 29, 2018
Overall 2food 2service 2ambience 3

High price for food, no children’s menu. Nothing chocolate on desert menu. Will not be back

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TA
Cincinnati
1 review
Dined on June 19, 2018
Overall 3food 3service 4ambience 3

The food was good but the portions too small for the price. About the only restaurant that I have been to that did not offer bread. My entree came with very minimal side items.

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G
Orlando
15 reviews
Dined on June 16, 2018
Overall 5food 5service 5ambience 5

Amazing food and staff! We had our 18 month year old son and they were so helpful and accommodating. A gem for anyone in the area on vacation!

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EO
Miami
64 reviews
Dined on June 13, 2018
Overall 5food 5service 5ambience 5

This place never lets me down. Best restaurant in the region with great service. Enjoy

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JB
1 review
Dined on June 8, 2018
Overall 2food 2service 4ambience 4

the quantity of food was too small and the flavor of my husband's food was disappointing. The service was great but we were not impressed with the dinner food

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BV
1 review
Dined on May 25, 2018
Overall 5food 5service 5ambience 5

Wonderful creative dishes, sides and soups - plus amazing burgers!

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BG
Atlanta
6 reviews
Dined on May 19, 2018
Overall 5food 5service 5ambience 5

Had lunch with my wife and cousin. Easy parking, nice booth where we could converse. We had the daily special -- grilled ham & cheese on wheatberry bread and it was exceptional, along with house-made kettle chips. We will definitely go back if in the Franklin area.

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RL
1 review
Dined on May 12, 2018
Overall 5food 5service 5ambience 5

We had a planned Mother's Day dinner that went from four to six people at the last minute. The staff were extremely accommodating. The food was excellent, including satisfying a rather picky 8-yr. old's pallette. Service was great. The meals all arrived at the same time and everyone was happy. We will be back.

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SR
Western NC
1 review
Dined on April 28, 2018
Overall 5food 5service 5ambience 5

From the start of the process I wasn’t pleased at all. When I called to confirm and make sure my open table reservation was received the young lady who answered the phone was rude! Very unprofessional! But by the day of our reservation I was sold! The manager called the day of just to make sure everything was set and offer a glass of champagne for the Bride! We arrived and service was great food was outstanding and over all experience was amazing!!

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EO
Miami
64 reviews
Dined on April 20, 2018
Overall 5food 5service 5ambience 5

The Food is Always Great and the Service is fantastic. Love eating here

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BM
1 review
Dined on April 14, 2018
Overall 5food 5service 5ambience 5

Great food, cooked to perfection! Awesome service from Holly our waitress!

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JV
Western NC
2 reviews
Dined on April 1, 2018
Overall 3food 4service 2ambience 4

Service was very slow. We were sitting for 15 minutes before our server came to our table. We had reservations and they were not very busy.

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A
Tampa
5 reviews
Dined on March 17, 2018
Overall 5food 5service 5ambience 5

St Patrick’s Day

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JH
1 review
Dined on March 16, 2018
Overall 5food 5service 5ambience 5

Love the atmosphere, service and the pimento cheese appetizer. We return here on every trip up. Thank you Root and Barrel!!

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BB
Atlanta
1 review
Dined on March 10, 2018
Overall 3food 3service 3ambience 3

Had the short ribs over mashed potatoes with a demi-glace . Potatoes were cold. sent back to the kitchen. It was returned without the demi-glace. Short ribs were excellent. Wait staff delightful

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OT
Indiana
3 reviews
Dined on February 14, 2018
Overall 5food 5service 5ambience 5

Valentine’s day

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OT
Jacksonville
5 reviews
Dined on February 14, 2018
Overall 3food 4service 2ambience 3

This was our first experience at this restaurant since the name (and management?) change some months ago. First I want to say that though I checked "no" to the question whether I'd recommend the place to a friend, I might -- depending on what the friend was looking for.

The service, in my opinion, was only a little better than abysmal. We were seated promptly and given menus; we asked for water and said we'd wait until we decided what to eat before ordering wine. After quite a wait, our server returned and we gave her our order including wine. We ordered the fairly pricy filet, and said clearly "no mashed potatoes". We ordered the mac and cheese instead. After another wait, our server came and apologized that someone elst had picked up our wine but they would repour right away. The wine and the steaks appeared at about the same time, with mounds of mashed potatoes on each plate supporting the filets. The person who brought the steaks (not the person who took our order) offered us the potatoes to keep, suggesting one of the other side items. My wife told her she couldn't stand mashed potatoes on her plate so they went and removed them. The mac and cheese arrived next.

I don't want to belabor this further. Franklin is not a large town, but can easily stand a nice sitdown restaurant. Unfortunately, we probably won't be returning to Root & Barrel for a while. If we see reviews that indicate improvement in the service, we might give it a shot later. The food is good, but pricey; for the price the restaurant should offer more professional service.

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OT
Western NC
2 reviews
Dined on February 6, 2018
Overall 4food 5service 5ambience 4

Nice atmosphere for a quiet dinner. Staff was friendly and eager to please. Food was excellent and plentiful. Can’t wait to go back.

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OT
Western NC
1 review
Dined on February 2, 2018
Overall 4food 4service 4ambience 3

Enjoyable experience. Very good coffee. Was never offered any bread...should serve some
bread with the meal. Should have a little specialty to keep people interested!

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w
Western NC
3 reviews
Dined on January 26, 2018
Overall 4food 4service 5ambience 5

Unfortunately I do not remeber our bartenders name. He was a younger gentelman who said he has worked there awhile. He was fantastic. I asked for a old fashion and kinda told him how I enjoy it, after he listened too me babble about it he said trust me I make a great one! He was correct it was the best old fashioned I've ever had. On top of it we had the dinner feature of crab legs and ribeye. Our food was so tasty and again our bartender paired some red wine nicely for my meal. We were in town for a Tracy Lawrence concert and when we come back through y'all will def be one of our first stops! Thank you!

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YA
Greensboro
2 reviews
Dined on January 16, 2018
Overall 4food 3service 5ambience 4

Service was good, food was okay. Short ribs needed salt and more collard greens, they needed vinegar. We loved the artichoke hearts.

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P
Indiana
36 reviews
Dined on January 13, 2018
Overall 4food 4service 4ambience 4

This was the 2nd time I’d been to Root & Barrel - we sat at the table for two at the front window which is a nice intimate spot; the night we were there there was a noisy group in the bar area so we were glad to have a quieter area. The food was good with ample portions.

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OT
Miami
1 review
Dined on January 4, 2018
Overall 5food 4service 4ambience 5

We love Franklin, this was our first time here at Root and Barrel and won’t be the last. The food was on point. Had good beer selection and wine as well. It was little loud in there but was fun. I️ don’t know if they always have someone singing. But don’t let it stop u.

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T
Atlanta
2 reviews
Dined on December 31, 2017
Overall 4food 4service 3ambience 3

This is a great secret that needs to be advertised more.

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BS
Mississippi
1 review
Dined on December 30, 2017
Overall 5food 5service 5ambience 5

What a find! We were in Franklin NC for a few days one being our 26 th Anniversary. We chose the Root and Barrel because of the menu and location. It was a wonderful night & a great meal. Portions are ample I had the Chicken Breast stuffed with Guda & my husband had the Mahi-mahi which was grilled to perfection. Our waiter was attentive but not hovering which I appreciate. Try this place for an excellent meat& fun time!

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j
Greensboro
9 reviews
Dined on December 23, 2017
Overall 2food 2service 4ambience 2

A little on the loud side. Had eaten there once before and it was great. The menu was lacking for an evening menu. Perhaps it was just the time of year?

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JW
Western NC
1 review
Dined on December 23, 2017
Overall 4food 4service 4ambience 4

It took awhile for our food to be served- but that was of no fault of our waitress. She was on the move and attentive. I noticed that most of the wait-staff was hustling and working hard. The food was very good and the atmosphere was what we were looking for. We were a bit disappointed that the Ribeye is no longer an option but they explained why. The Filet was very good and the Grouper Special was delicious- we will be back when we come to town.

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MQ
Jacksonville
1 review
Dined on December 23, 2017
Overall 5food 5service 5ambience 5

For starters we had the fried artichokes which now I am craving just writing about them! The prime rib was a generous portion as were the sides. We will be back at least one more time during our visit!

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EO
Miami
64 reviews
Dined on November 30, 2017
Overall 5food 5service 5ambience 5

This is a great restaurant and the servers make it even better! Wonderful food and Ambiance!

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H
San Francisco
1 review
Dined on November 17, 2017
Overall 1food 1service 1ambience 1

Had no reservation, when got there..
Plus supposed to have reservations at 9 o'clock,, they stopped food service at 8:30..!!
Said had no record of my reservation..!!..


Next time I'll actually call the place and speak to a person...

So over all was bad experience in general!!!

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H
Atlanta
17 reviews
Dined on November 11, 2017
Overall 4food 5service 3ambience 5

1st time here. Great looking place, good food and service was prompt but a little lacking in follow up. , Our server remembered the soup specials but never followed up with us and I guess just assumed that the Leak would be a suitable replacement - it was not. Other than that everything was fine. The sandwiches were outstanding.

I will try them again soon.

Oh, 1 negative - the parking is ridiculous....they need to re stripe the street to allow more cars and retailers should not be allowed to put up "Reserved for such-and-such" (with a threat of towing) and have 4-5 empty spaces in an already parking space lacking town.

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