ROOM at Twelve
We had a great experience and for service that early in the morning, the server (black female) was amazing!
Cool place but the service was slow, they had one waitress and one cook. No good, needed a few more people working and plus it was the weekend. Food took way to long to come.
This was my first time eating at the Twelve and I loved the quiet environment. The service was great and it’s the perfect date night. I had the seafood pasta, and the seafood tasted very fresh and delightful.
Management had them very under staffed, however, the staff was responding very well. Food was great - came out on time. Hot and delicious. Randy, yes a female, gave us great service. so good we even went back the next night for dinner #2
Went for Mother's Day 2018. Wife sent her salad back as the lettuce was not fresh. Second salad was same. Menu selection was not bad. Seared Salmon was very good. All and all, it was fine but not quite what one would expect for Mother's Day. Solid little date spot. One and done.
Service was EXCELLENT!
Service was slow and food was cold.
They were very helpful to create a wonderful dining experience.
The service here is unfortunate because the food was really good. We would probably go back if it weren’t for the complete lack of regards to us being paid patrons. Had to wait around for 15 minutes for drinks while we watched our waitress and the manager stand at the food window. I’m not needy, and I’ve waited tables myself, and this place just doesn’t get it.
Had the small plate appetizer. Server was great., and her honest suggestions were very helpful. Great night time atmosphere.
The staff was very slow. The menu had very few selections that seemed appealing. Our drinks we ordered took 15 to get back to us. They were terrible when we did get them and way over priced. We ended up leaving and going to another restaurant. The second choice we made was amazing. I would not recommend room at 12 to anyone.
Restaurant was closing early due to renovation work being done
They took our reservation for 10:30, we arrived and they said dining ended at 10:00, we could sit at the bar. The bar was full.
No one said that the restaurant was under construction.
Convenient quiet location for downtown client meetings. Absolutely yummy Grilled Chicken Caesar Salad.
Enjoyed the food. Everything tasted amazing. The chicken empanadas were awesome for something I expected to be a simple appetizer. The steak was the perfect medium with no additional sauce needed. And our server was awesome. She was attentive and we never ran out of water or waited too long for service or food. My husband made sure to tell the manager she was a great hostess.
We booked a reservation for Christmas day. room was one of the few places open on Christmas. The service was good but the location was very underwhelming and the food was barley warm. The charge for the meal was 45 per person plus an automatic 18& gratuity which is fair for a family style meal on Christmas day. However the barley warm entrees and the line up of desserts that included for trays of picked over desserts that looked like they had been sitting out all day with turned over pieces and trays that lacked any presentation was very underwhelming
had reservations at 1030 am on christmas---website quoted a higher price but said it was a christmas buffet--------when i got to restaurant they said they did not have a buffet--that is what i thought i was getting---------we were told it would be a few minutes before our table was ready-----15 minutes passed and nothing---we promptly left and went to the ritz carlton---won't make this time consuming mistake on a holiday again
The first thing to realize is that when you walk in, it is a dining room in a hotel lobby, albeit a nice lobby. That being said, their business is going to ebb and flow with the booking of the hotel, as it's not the most well known restaurant yet.
We were seated rather promptly, however even though there were only a few other tables in the restaurant, service was rather slow. The bottle of wine stated 2013 on the menu, however they brought us a 2014 bottle. The calamari was okay - nothing great, but hey, it's calamari.
We both ordered the lamb chops - I ordered medium rare with asparagus, my girlfriend ordered medium with sauteed spinach. The first problem is they were both medium-raw. I hope this was just the cook's first night... but they had to be sent back 3 times, and still weren't cooked (the cook probably threw them on high heat; seared the outside, left the inside raw), although the flavor was . The sauteed spinach was so salty we couldn't eat it, but they replaced it with sauteed brussels sprouts which were awesome.
Overall the flavor was great, but the execution was not there. I hope they get it together, because it's a nice ambient experience, the flavors are good, but if they can't get the execution down, they won't make it.
The food was good quality and tasty. Little variety in the starters for a gluten free diner but made up for by the flourless chocolate cake for desert.
European size portions in general but that was good.
However, the restaurant was cold (my dining partner had to wear a coat) and the live music was far too loud making conversation difficult.
Terrible service - midweek night, place was mostly empty and it was as if we were bothering the wait staff. Had to ask for menus, water, after the appetizers the waitress asked if we wanted dessert - WTF? Coffee were cold , food was average - embarrassed because I recommended the place to colleagues who literally laughed the whole time because of how bad it was
The food was excellent but could pricey. The service was outstanding. The atmosphere was quiet but I believe it’s because of the time we got there as it was early in the evening. We were seated right away. I enjoyed dining and will go back.
Service was not great. Frequently had to wait a long time for server to reappear
I ordered a steak medium. It came out well done. I sent it back, it came out raw. My friends were done eating at that point so I just sent it back. The server was very good about it, but I left hungry!
First time at this restaurant and I was impressed. Very cool atmosphere and lovely service. Nice selection of sushi which was good but lots of the other choices for those non sushi eaters. Had the lamb chops and they were delish. Nice place. I will be back.
Made a reservation here for an anniversary dinner. Tables were dirty and sticky and we sat there for 20 minutes without anyone coming to take our order we left and went to eat elsewhere.
Would not recommend to anyone.
Wonderful location and staff, great downtown ambiance and widows for people watching. Staff was wonderful and food was plentiful and very good. A great place to unwind. valet parking and a great experience. Manager came over to meet and greet .....
Always outstanding service and great good. The server was a true professional anticipating our every need.
Went for Mother's Day because I eat here for business often and been wanting to take my wife. Left after 25 minutes of no service and 4 different employees coming by the table who wasn't our actual server at the point we were then told that there weren't any high chairs for my 1 year old and nobody seemed to have any interest or knowledge on where any would be. Hostess was clueless as well. Not sure what the problem was but will be the last time I try to take my family or wife there.
There were not many people in the restaurant, but service was still extremely slow.
Server's attention to detail was lacking. Half of our orders were incorrect. Service was slow and kitchen was lazy when "fixing' orders that were screwed up. Atlanta has too many phenomenal restaurants for me to have to settle for mediocrity (at best). Will not return and will not recommend.
I visited this restaurant on Sunday May 7, and it was a super fantastic experience and my family and I really enjoyed out time there. My mom is up in age so I try to plan outings with her for the family at least once a month and this day just happened to be my niece 21st birthday. This was a blind choice as no one recommended this spot (very surprised) I looked it up online by searching "Sunday brunch in midtown" and just drew straws and came up with this spot. I was also surprise when I was told that their business is not as busy as I would have thought with the location and that the restaurant is not advertised not even by the hotel receptionist. This should be on the top of the list for any type of event/outing of well mannered people. Definitely not a spot for loud rowdy crowds. I mention to my co-worker and she immediately book the location for Mother's Day Brunch next week. See how easy the word travels. I will be returning again for dinner soon:-) Thank you Shay and Robert for a super fantastic experience and enjoyable brunch.
The bartender was basically tending to the entire place. The hotel looked nice but unfortunately I wasn't impressed with pretty much anything here. Sushi was sub-par, attentiveness by staff was lacking and the environment had the potential to be fun it just wasn't.
This is the perfect place to dine and find the love of your life....
We made reservations for 5 as hotel guests celebrating my daughter's 16th birthday. When I made the reservations online, it ask d if it was a special occasion and I explained. When we arrived, they didn't have the table ready and didn't seem to check reservations (seating was still fast). Our server was pleasant. I ordered a filet and was brought a ribeye. They offered to take it back but I didn't want it to be wasted. However, I feel I should have been charged for what I ordered, not what I was served. We sat for a very long time after our meals were finished. The kids were too tired to wait any longer so they went to bed while we waited for the server to return. We were hoping to have dessert together, and our reservation comment about our celebration went unnoticed.
Great location, excellent atmosphere, awesome service, amazing food. This place even has outside seating with great views of the city.
Ashley our waitress was an absolute pleasure. She was attentive and knowledgeable of the menu. Outstanding service.
Heather, the manager, was very welcoming. Overall great experience, we enjoyed celebrating my twins 20th birthday there. We will definitely dine there again because of the food, atmosphere and service.
Service was very good and they have a pretty good wine list. Most the items we ordered was very good except the filet was a bit over done. Pretty nice dessert list. All in all it was a very nice evening but they seemed a bit disorganized.
The entire experience was wonderful. The hostess was knowledgeable, the waiter was efficient and the food was good, not quite great though.
This visit was odd as it was completely empty. I suspected there was an event going on. Despite it being empty, it set the mood to be more personal. Great food and great service!
I really enjoyed my dinner one late night at the bar...decided to give lunch a try and wasn't as excited! I am not sure was it the crowded restaurant during business lunch hours, but I would not return for lunch only late night dinner at the bar....if I return.