Ron of Japan Steakhouse - Northbrook

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1. OT

   OpenTable Diner

   Chicago

   4 reviews

   vip
   1.0

   4 reviews

   Dined today

   overall1food4service2ambience1

   We had dinner and it was so cold in the restaurant. They didn’t have the heat on inside. It’s 10 degrees in Chicago, and even with the hibachi grills, we were freezing while we ate. I had to wear a coat during dinner! I love ROJ, but this was not a pleasant experience. We saw the thermostats on the way out.

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2. OT

   OpenTable Diner

   Chicago

   1 review

   5.0

   1 review

   Dined on January 21, 2023

   overall5food5service3ambience4

   I went in for my birthday. I’ve been going to this restaurant for about 30 years. Food was as good as it usually is. However, I did not enjoy the service. The server we had was a young man whose sense of humor I didn’t really care for. He kept picking on my 5 year old daughter and making comments. It made my family and I rather uncomfortable. She had mentioned that it was noisy when he was clanking the knives a lot and after that he kept giving her a hard time asking if the noise volume was up to her standards and he kept butting in to my sister and daughter’s conversation and it really made my daughter uncomfortable. He also mentioned he was late to our table because he was hoping to get the table right across from us which was more of my family. I believe he was hoping for them because my brother is a regular and a big tipper. I felt that was rude to say he was hoping for another table not even realizing we were together. Everything else was perfect. Just wish the server would’ve been trained to be more polite to his tables.

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3. AN

   AnthonyN

   Chicago

   1 review

   1.0

   1 review

   Dined on January 21, 2023

   overall1food5service2ambience1

   The chef lupe was amazing as always it’s always a pleasure to have him as our chef he himself went above and beyond his duty!!!! I give chef lupe 5 stars 20 if I could. Now as far as our waiter she was not attentive she did not do her part and our chef Lupe had to do her duties I was disappointed because as a long time customer the service this time was horrible my kids didn’t even get there white rice and our waiter don’t know her name kept offering beef fried rice when my children do not like it smh. Other then that our food was delicious thank you chef Lupe for your amazing food and conversation always a pleasure

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4. TR

   TarlaRR

   Chicago

   4 reviews

   5.0

   4 reviews

   Dined on January 19, 2023

   overall5food5service5ambience5

   Our Chef was great funny and the staff was excellent Food was great

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5. AB

   AmyB

   Chicago

   1 review

   vip
   5.0

   1 review

   Dined on January 15, 2023

   overall5food5service5ambience5

   Great experience and food!

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6. OT

   OpenTable Diner

   Chicago

   1 review

   2.0

   1 review

   Dined on January 8, 2023

   overall2food3service2ambience4

   Not great. Very expensive. Little attention paid by servers. They might be short staffed but not a great experience.

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7. AG

   AshleyG

   Chicago

   5 reviews

   5.0

   5 reviews

   Dined on January 4, 2023

   overall5food5service5ambience5

   Ron of Japan did not disappoint. We brought our children for the first time, and our chef was phenomenal with them. We all had a wonderful dining experience, and the food was top notch as always.

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8. OT

   OpenTable Diner

   Chicago

   2 reviews

   vip
   2.0

   2 reviews

   Dined on January 1, 2023

   overall2food3service1ambience3

   Ron of Japan wasn’t up to the level of service we’ve experienced in the past on New Years Eve. Expected more for the price.

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9. OT

   OpenTable Diner

   Chicago

   3 reviews

   vip
   2.0

   3 reviews

   Dined on December 30, 2022

   overall2food2service2ambience2

   Ester was great. Chef was awful. Took Kim over 2 hours to make food. Fried rice made last. Never has that. All steaks were over cooked. Bad experience

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10. DN

    DeborahN

    1 review

    5.0

    1 review

    Dined on December 29, 2022

    overall5food5service4ambience5

    Long time favorite. Go! Yum! Took away one star on service only because we felt really rushed by hostess, they were really busy and seemed trying to get us through the meal on a tight time table. Chef was awesome. Food is excellent.

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11. M

    Metallic

    1 review

    1.0

    1 review

    Dined on December 29, 2022

    overall1food2service2ambience1

    We waited days to get a reservation. Upon arrival we were greeted by a less than friendly host. The lobby water features were all dried up and dirty. Plants not well kept either. We were the first reservation of the evening, yet seated next to busboy dish station, which was also dirty. As our waitress came to the table she informed us that there would be NO SUSHI or tempura as they had no chef to make it. The table was semi clean and the above exhaust hood was dripping with grease. Our side of the table waited an hour for our food as the other side of the table had multiple courses. Then when they got to our side, the ingredients for one of the meals was forgotten. That person had to wait until everyone was served before the meal could be prepared. The conditions in the bathroom matched the rest of the restaurant, dirty. One of the most disappointing and gross dining experiences we have had. Would never recommend this place to anyone. They should be embarrassed.

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12. DP

    DanP

    Chicago

    1 review

    5.0

    1 review

    Dined on December 29, 2022

    overall5food5service5ambience5

    Just the best dinner. The chef was fabulous. The food perfectly prepared

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13. L

    Lucy2mason

    Chicago

    65 reviews

    vip
    5.0

    65 reviews

    Dined on December 28, 2022

    overall5food5service5ambience5

    Whenever family come into town, dining at Ron’s is a tradition. We had an especially attentive cook and waitress this time which made a great experience perfect!

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14. OT

    OpenTable Diner

    Chicago

    9 reviews

    vip
    2.0

    9 reviews

    Dined on December 27, 2022

    overall2food2service1ambience2

    We have been going to Ron of Japan for almost 20 years and unfortunately things have changed recently. The steak is not high quality anymore. They started sprinkling some sort of powder on the steak while cooking. The egg sauce and salad is more oily than before. We didn't feel good when we got home. The service was bad and we felt disappointed. We moved a few years ago so this restaurant used to be the highlight of our Chicago trips. We decided to try Tsu Kasa and realized we like it so much more. The steak was better quality, I ate all of my fried rice with egg sauce and didn't feel sick at all. The ventilation at Tsu Kasa made it easier to breathe. I feel Ron of Japan is slowly going down hill just wish their newer management wouldn't be so stubborn and make changes to keep the regulars coming back.

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15. EG

    ErinG

    1 review

    5.0

    1 review

    Dined on December 27, 2022

    overall5food5service5ambience5

    Thank you for the wonderful time! It was a great show around friendly staff and guests. My young daughters enjoyed themselves. Food is delicious and leftovers the next day are just as good! 10/10 recommend

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16. DM

    DavidM

    1 review

    5.0

    1 review

    Dined on December 26, 2022

    overall5food5service5ambience4

    Excellent. Very courteous and happy that you’re there. We’ve been going here for 20 years and never had a bad experience. Love it.

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17. L

    Luke

    Chicago

    7 reviews

    vip
    5.0

    7 reviews

    Dined on December 23, 2022

    overall5food5service5ambience5

    Our chef Gerald was fantastic

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18. RK

    RobertK

    1 review

    5.0

    1 review

    Dined on December 22, 2022

    overall5food5service5ambience5

    The best egg sauce in the land! Great lobster and shrimp and filet!

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19. OT

    OpenTable Diner

    Chicago

    6 reviews

    vip
    3.0

    6 reviews

    Dined on December 21, 2022

    overall3food4service2ambience4

    Not the experience we’ve come to expect from Ron of Japan. Obviously understaffed and inexperienced. Kind of a bummer

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20. DP

    DanP

    Chicago

    2 reviews

    2.0

    2 reviews

    Dined on December 19, 2022

    overall2food2service2ambience3

    Typically Ron of Japan is top notch but experience last night was not very good. The chef confused the main entree between guests and my wife was not served her entree at all. We ended up sharing mine. Also appetizers were prepared at end of meal and hostess had to be reminded to serve us dessert. We concluded Sunday not the best night

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21. S

    Shannon

    Chicago

    11 reviews

    5.0

    11 reviews

    Dined on December 17, 2022

    overall5food5service5ambience5

    Everything was great as usual. The beef fried rice is the best.

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22. S

    Suebee

    Chicago

    19 reviews

    vip
    5.0

    19 reviews

    Dined on December 17, 2022

    overall5food5service5ambience5

    Fabulous dinner, great service, amazing chef!

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23. FR

    FourRings

    Chicago

    30 reviews

    vip
    3.0

    30 reviews

    Dined on December 11, 2022

    overall3food3service3ambience2

    Took over 2 hours for dinner .I guess they have a shortage of dining room cooks. Been there many times over the years place needs to be upgraded decor and seats are worn out.

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24. OT

    OpenTable Diner

    Chicago

    3 reviews

    vip
    4.0

    3 reviews

    Dined on December 10, 2022

    overall4food3service4ambience5

    The ambiance was great. My kids loved walking over the bridges and looking at the display cases with Japanese art and swords. The meats and vegetables were very salty. The food was very high quality, especially the seafood. Definitely get the egg sauce, best I’ve ever had.

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25. JD

    JenniferD

    Chicago

    1 review

    4.0

    1 review

    Dined on December 7, 2022

    overall4food4service5ambience4

    Our cook was amazing. We enjoyed him immensely. Despite the expense, this is our family go-to restaurant for special events.

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26. l

    lindao

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on December 5, 2022

    overall5food5service5ambience5

    Daniel was a great cook and very personable. Food was excellent.

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27. OT

    OpenTable Diner

    Chicago

    1 review

    1.0

    1 review

    Dined on December 4, 2022

    overall1food1service1ambience1

    We have been coming here over 25 yrs and this was the worst experience ever. The vegetables were undercooked. The cook was unorganized and seemed very inexperienced. The waitress seemed so over worked she forgot about us. I have to say I have no desire to go back again. It was a birthday celebration that was not recognized.

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28. MS

    MarcelaS

    Chicago

    4 reviews

    vip
    1.0

    4 reviews

    Dined on December 4, 2022

    overall1food1service1ambience1

    Horrible. Bad service. The man making food at the table keep getting our food wrong . Horrible customer service.

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29. OT

    OpenTable Diner

    Chicago

    2 reviews

    vip
    1.0

    2 reviews

    Dined on December 4, 2022

    overall1food2service1ambience1

    Honestly, this place has really declined over the years and they are terribly understaffed on top of it. We had a terrible experience. And I’ve been going to Ron of Japan for almost 20 years…. The waitress kept forgetting stuff, was rushing us throughout the experience. We sat at 8:30p for our reservation, and didn’t even get our salads until 9:30p, but then she then gave us the check while we were still eating our main course, and proceeded to wait at the table for us to give our credit cards. We hadn’t even gotten our dessert yet. It was horrible. And the food is mediocre. It used to be better but now for the value it really is not worth going. Overall, I would not recommend this restaurant.

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30. AG

    AlisonG

    Chicago

    13 reviews

    5.0

    13 reviews

    Dined on November 26, 2022

    overall5food5service5ambience5

    our chef last night was amazing and so so nice. we had a group of kids and he was so nice to them. thank you so much for making my daughters birthday special

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31. T

    Thirsty1

    Chicago

    58 reviews

    vip
    5.0

    58 reviews

    Dined on November 25, 2022

    overall5food5service5ambience5

    Always a great experience here!

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32. FC

    FamilygalChicago

    Chicago

    32 reviews

    vip
    5.0

    32 reviews

    Dined on November 19, 2022

    overall5food5service4ambience4

    Long time family favorite, (over 30 years!), but hadn’t visited since pre-pandemic. Happy to be back. Good consistent!!! Enjoyed the random guests at our table, fun group. You never know who you’re going to be sat with if your group doesn’t fill the table. Will return sooner next time!

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33. S

    Sharonb

    1 review

    3.0

    1 review

    Dined on November 15, 2022

    overall3food2service5ambience5

    Thought there would be more food and sauces.. but overall not to bad.

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34. OT

    OpenTable Diner

    Chicago

    1 review

    vip
    1.0

    1 review

    Dined on November 10, 2022

    overall1food1service1ambience1

    The food was tasteless. The chefs don’t do anything interactive. The salad dressing was “glopped” on the salad so heavily it was inedible. Will never go back again.

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35. OT

    OpenTable Diner

    Chicago

    10 reviews

    vip
    5.0

    10 reviews

    Dined on November 5, 2022

    overall5food5service5ambience5

    The food as always was amazing!!

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36. OT

    OpenTable Diner

    Chicago

    1 review

    1.0

    1 review

    Dined on October 30, 2022

    overall1food1service1ambience1

    ABSOLUTELY DISGUSTING!! Never again will go there! TERRIBLE customer service terrible food

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37. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on October 20, 2022

    overall1food1service3ambience1

    The restaurant is very out of date needs major facelift, actually dirty looking. . Very pricey for what we got we were actually very disappointed. We should of just canceled and left.

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38. OT

    OpenTable Diner

    Chicago

    7 reviews

    vip
    5.0

    7 reviews

    Dined on October 16, 2022

    overall5food5service5ambience5

    Great place for a birthday!

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39. DB

    DavidB

    1 review

    5.0

    1 review

    Dined on October 14, 2022

    overall5food5service5ambience5

    Good teppanyaki. Tender steak, lots of courses, friendly staff. Exactly what you'd expect.

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40. OT

    OpenTable Diner

    Vancouver

    3 reviews

    1.0

    3 reviews

    Dined on October 9, 2022

    overall1food3service1ambience2

    We did not have respectful service and our meals and requests were not fulfilled by our chef.

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