Romano's Macaroni Grill - Woodlands

3.6
icon/ic_reviewCreated with Sketch.
72 Reviews
icon/ic_price_rangeCreated with Sketch.
$30 and under
icon/ic_cuisineCreated with Sketch.
Italian
Inspired by Italian trattoria cuisine, culture and conversation, Romano's Macaroni Grill believes every meal is a chance to celebrate and toast to life, pasta and of course, vino! Every meal is started off right -- with a bottle of wine at the center of the table, encouraging guests to pour as they please while exploring the extensive menu of handcrafted Italian classics. Macaroni Grill restaurants feature an open kitchen that allows guests to see its fresh ingredients and preparation techniques that blend Italian traditions with progressive culinary inspiration, in a polished casual atmosphere.
avatar copy

Private Dining

Book your next event with us

View details
What 72 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.6based on recent ratings
3.8
food
3.5
service
3.7
ambience
3.7
value
Noise · Moderate
80% of people would recommend it to a friend
Sort by
Filters
OT
1 review
Dined 5 days ago
Overall1food1service1ambience2

Valentines date

Report
AB
1 review
Dined 5 days ago
Overall1food4service1ambience4

They were extremely busy and after speaking with the manager we learned that they were so overwhelmed and disorganized because open table ignored their maximum capacity and basically accepted every single reservation. It was a horrible experience but i do not blame macaroni grill at all. Open table should be held accountable.

FJ
Houston
5 reviews
Dined 5 days ago
Overall1food1service1ambience1

We arrived at 7:57 PM for our 8 PM dinner reservation. We were told there would be a 20 minute wait despite our reservation. After 25 minutes, I went to find the manager who told me that it would be at least another 30 to 40 minutes before a table was ready. The manager told me that lots of people were waiting still with 8 PM dinner reservations so too bad for me. Not even an apology for wasting my time.

What is the point of using OpenTable for a reservation if the restaurant does not actually have a table at the promised time? I am very disappointed in the restaurant and this reservation service OpenTable.

To demonstrate how inaccurate OpenTable is in this instance - I got on the app while I was waiting and they still had open reservations for macaroni grill despite the fact that at least 30 people were waiting in the wait times were well over an hour.

AN
1 review
Dined 5 days ago
Overall1food1service1ambience1

I made the reservation online, did not have it they told me it was going to be a 35-minute wait instead of put me on the top so I guess what I want to meet someplace else and then I have to wait I will never come back.

2
1 review
Dined 5 days ago
Overall2food1service1ambience3

I have long been a big fan of this restaurant chain, including this particular store. However, this latest experience was a huge disappointment. My Chicken Scallopini was like something I would make. The Angel Hair Pasta was all stuck together in a ball, and there was a very miserly amount of Chicken Scallopini. Our waiter seemed to be in over his head. I ordered my second glass of wine when my main course arrived but the wine did not come until I was finished with it. And our waiter was completely out of site except when he came to our table for some reason.It looks like this chain had new ownership or management.

OT
Houston
1 review
Dined on December 31, 2019
Overall2food1service1ambience2

Went for what I thought would be a nice New Year's Eve dinner. Special menu was not being offered and they were completely understaffed. Hostess was clueless and alot of customers walked out due to the long waits. Quality of the food was lacking as well, not what it used to be

OT
Houston
1 review
Dined on December 31, 2019
Overall1food2service1ambience2

From the host to the waiter to the manager, service could not have been worse. Because of that, the food was not served in a timely fashion and thus cold. I gave the food two stars because the salads were good but are, of course, supposed to be cold. The pasta dishes were inedible which is less than ideal at an Italian restaurant.

OT
Houston
1 review
Dined on December 25, 2019
Overall2food5service1ambience3

Annual tradition Christmas dinner @ macaroni grill.
The past 2 years have been a problem with waiting, reservations & service on Christmas Day.
We were told that the reason for delay & poor service was that the kitchen manager quit today.

SP
1 review
Dined on December 18, 2019
Overall5food5service5ambience5

We were there with our group from work celebrating the holidays. There were a lot of us but we were taken very good care of.

OT
1 review
Dined on December 7, 2019
Overall5food5service5ambience5

Bobby was such a wonderful sever and very attentive. Food was great as usual and wait times were minimal. Place was pretty full and the noise was pretty minimal. Overall the staff was helpful with everything even when they weren’t our server. Party of 8 was nothing for this place. Will definitely be back.

KS
1 review
Dined on November 28, 2019
Overall3food5service2ambience4

The food was delicious and came out in a good length of time. The only negative was our waitress. She was clearly disinterested in being there from the moment we sat down. She also was obviously annoyed by having a table with two small children. I realize we came for Thanksgiving dinner but we were out of town and wanted a nice meal. It wasn’t our fault if she didn’t want to be there working. She was really rude and didn’t refill our drinks. She was also very rude and abrupt when we asked to see the dessert menu. It was so bad that I wanted to leave a 10% or less tip but I decided to be generous and give my normal 20%, hoping maybe she was having a terrible day and would be nicer to the next group. It really soured our whole experience that was otherwise wonderful.

AS
1 review
Dined on November 28, 2019
Overall4food3service4ambience4

Thanksgiving dinner was good except the Broccollini was just meh. My kids didn't like their spaghetti so they didn't really eat. Drinks & Desserts were perfect. Waitress was great.

p
Houston
1 review
Dined on November 28, 2019
Overall4food4service5ambience4

Went for thanksgiving dinner and didn’t really expect much. I was very surprised. The turkey was great and the brussel sprouts were fantastic. The waiter we had was also very good.

MM
1 review
Dined on November 28, 2019
Overall5food5service5ambience5

After reading some of the bad reviews, I was nervous about making my Thanksgiving reservation here, but I am so glad that I did!---The food was excellent and there was no wait. Our table was ready and the staff was friendly and attentive. Half of our table wanted turkey dinner and the other half didn't, so everyone was able to order what they wanted. Great dining experience for this holiday!

D
Orlando
22 reviews
Dined on November 23, 2019
Overall2food2service2ambience2

Our entrees were served cold. The server was too busy having a personal conversation with another table and did not check back with us after the entrees were served.

P
Houston
8 reviews
Dined on November 9, 2019
Overall4food4service3ambience4

The food was alright , but had to wait on the waiter to request pepper seed for the Pizza.

BR
1 review
Dined on October 12, 2019
Overall4food5service5ambience3

The Restaurant Manager showed personel interrested in us. The Waitress was friendly, professional, efficient, she was personal. The food is authentic (i am european)
The decor was simple and rustik. My favorite Restaurant, now. We come back...

JM
Dallas
1 review
Dined on October 5, 2019
Overall2food3service1ambience4

Service was poor, brought out 3 of the 4 meals with no explanation where the 4th was or timing. They took an additional 8 min to bring out the other meal as the other meals were getting cold waiting on their poor service.

B
Houston
8 reviews
Dined on September 14, 2019
Overall5food5service5ambience5

Great manager great service great food

n
Houston
3 reviews
Dined on September 1, 2019
Overall5food5service5ambience5

Our service and food were superb! Our waitress was attentive, but allowed us plenty of time to visit.

LP
1 review
Dined on August 25, 2019
Overall5food5service5ambience5

I love Romano's Macaroni Grill. The service we have there is generally outstanding and this time was no exception. Bab's was a wonderful server. The food is good and the atmosphere is comfortable.

M
1 review
Dined on August 9, 2019
Overall3food4service3ambience4

We were celebrating our daughters 8th birthday. It was her choice to eat dinner there! We had a party of 8 seated right next to another large party in the back of the restaurant with only one server for both large parties. She was very nice but a bit overwhelmed. This ended up causing a lack of attention and detail to our party and experience. My order in particular came out wrong twice and was blamed on both the kitchen and the server. This was very frustrating because everyone was nearly finished when mine was finally corrected and delivered. My dinner was compensated as well as two desserts which was nice but still our dinner experience was stressful and frustrating to which no manager ever even came over to speak to us or apologize. Our server apologized and did the best she could given the situation and for that we took care of her.

S
Naples
33 reviews
Dined on August 5, 2019
Overall4food5service4ambience3

Enjoyed a BOGO special. Generous portions and well prepared.

JB
Houston
2 reviews
Dined on July 31, 2019
Overall4food4service5ambience4

We were treated friendly and compassionately when granddaughter thought she was getting something else.

B
Houston
7 reviews
Dined on July 7, 2019
Overall2food2service5ambience3

What has happened to the food quality? Simple dish of angle hair pasta with olive oil, sauteed mushrooms and garlic was a disaster. Garlic was mushy and tasteless and the mushrooms dry and tough. At one time I loved this restaurant but not anymore. Nevertheless, I will try them again in one year and in the meantime there will be no recommendations to friends.

OT
Denver
1 review
Dined on June 27, 2019
Overall5food5service5ambience5

My fiancé and I decided to go to dinner here for our date night tonight. Neither of us had been in 10 years & after tonight, I don’t even want 10 days to go by before going again!! Our waiter Bobby was the most kind, attentive, hilarious waiter I’ve had. Make sure to ask for him if you come to this location. The food was delicious. The butternut squash tortellaci was the most incredible pasta dish I’ve ever had. YUM! We will definitely be coming back.

r
1 review
Dined on June 25, 2019
Overall5food5service5ambience5

Service was great .Food was delicious. Kids really enjoyed it.

JJ
Houston
4 reviews
Dined on June 16, 2019
Overall5food5service5ambience5

We had a great Fathers Day lunch. Reservation was on time.

f
Houston
18 reviews
Dined on June 9, 2019
Overall3food3service3ambience3

My family and I have gone to Macaroni Grill for years. We went to the Plano locations and when we
moved we went to the Westheimer location which was great. We trekked out to the Woodlands to
this remaining location. We went late on a Sunday. There was no one there. We ordered the Calamari
who's portion has greatly shrunk. It took a long time to get our food. The quality has gone done
severely. My dish hardly had any chicken and my husband's spinach looked wilted. We had to ask for
drink refills and for pepper in the olive oil for the bread. The bread was dry. We are sad.

RC
New Orleans
2 reviews
Dined on May 12, 2019
Overall2food3service1ambience3

Pizza came out uncooked, one order not placed, had to wait 10 minutes for it to appear, service slow.

JH
Houston
4 reviews
Dined on May 12, 2019
Overall5food4service5ambience5

Haven't been there in years. It was casual but nice. Always like restaurants with table cloths. It was busy as was Mother's Day but was still not to noisy and the service was great! Food was really good.

SP
1 review
Dined on May 12, 2019
Overall2food1service3ambience3

The starter (mussels) was good but the main dish chicken and shrimp pasta was terrible - no flavor, extremely bland. The dessert which had to take to go (peach cake with passion fruit) was shocking terrible. No sign of any passion fruit - it was just a plain sponge cake with few pieces of peaches here and there. It was extremely busy due to Mother’s Day but that’s not an excuse for serving terrible food. Don’t recommend this place and will not go back.

SF
Houston
2 reviews
Dined on May 4, 2019
Overall3food3service5ambience4

I was so excited to come to your restaurant. My first soup was cold and I had to wait a long time for my salad because there was a large party going on. Then, when I ordered my fettuccine Alfredo, the chicken inside was gooey and not firm. Next time, I will order the fettuccine without chicken. I thought there could have been more Alfredo sauce used, But it was minimal. Overall, I was disappointed in the food. The service was excellent, and our waitress could not have been nicer.

FW
Houston
1 review
Dined on April 21, 2019
Overall5food5service5ambience5

Our server was fantastic! The food was very good and the bread was delicious.

KM
1 review
Dined on March 29, 2019
Overall2food1service2ambience2

The food wasn't worth the price very good decoration though !!

SB
1 review
Dined on March 16, 2019
Overall5food5service5ambience5

We were greeted politely and seated promptly. Amber did a fantastic job of waiting on us, kept us filled with water and was efficient in getting our food to us.

The Osso Buco was moist and flavorful. We will come back.

G
Dallas
3 reviews
Dined on March 10, 2019
Overall1food1service1ambience1

Horrible service, brought wrong item, no compensation offered for the extended wait.

EG
Houston
2 reviews
Dined on March 9, 2019
Overall5food5service5ambience4

Enjoyed Romano's Macaroni Grill. Had to drive to The Woodland's location. The location at Willowbrook Mall has closed.

G
Houston
8 reviews
Dined on February 22, 2019
Overall5food5service5ambience5

Our waiter, Bobby, was a delight! Food was on point.

BL
1 review
Dined on February 16, 2019
Overall5food5service5ambience5

Bobby is the BEST waiter in Houston. Love the food at Macaroni Grill and the service is always spectacular.