Romano's Macaroni Grill - Summerlin
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We went there with a large party (8) family who were win town to visit. I had a reservation, and we weren’t seated until about 20 minutes after our reservation time. The hostesses seemed confused and they finally sat us. It was about 10 minutes before a server even said hello and another 10-15 minutes before someone came to take a drink or appetizer order. We waited about 15-20 minutes for the drinks to arrive (all soft) drinks and they forgot one of the appetizers. We asked for fresh Parmesan 3 times to go with the bread and finally got it when the meal arrived. It was nearly an hour before we hit our meal. The server only came back once right before we left to see if we needed anything. The food was ok. I don’t think we’ll be going back. Very dissatisfied.
We had a great time with friends. It was so nice not to be rushed through dinner. Our waiter was very accommodating. I have special needs when it come to food and he was excellent in understanding and conveying to the chef. We will be back. Oh yes is great value and the food is yummy.
Our server Camal was great! Very friendly, very professional. When I return I will ask to be seated in his section.
Good was mediocre. Service was mediocre...what happened to Macaroni Grill....never go back!
The staff worked with me weeks in advance to reserve a table for us to celebrate my Mother's 70th suprise birthday party.
Food was delicious and service went above and beyond.
Now I know when given a choice to have a dinner birthday out, why my mother chose Macaroni Grill.
Excellent service and food
Celebrating my sister-in-laws birthday and the food was excellent and the service was great. We enjoyed ourselves very much and we will definitely return in the future.
I made my reservation when I went in the girl refused to look up my reservation and proceeded to try to seat me in the bar area when my reservation clearly stated I didn’t want the bar area so then she proceeded to tell me to wait other people were coming in and they were going to start seating other people before me I stepped up I said hey you know I have a 4 o’clock reservation I need to be seated first so they seated me and my friend and the girl that originally tried to put me in the bar because she wouldn’t look at the reservation came to our table and threw a couple of plates on it and I don’t mean set them down she literally just threw them on the table and silverware and then we never saw her again the food was disgusting the appetizer was OK the service was OK but I’ll never go back there again since they can’t do the basic customer service when you walk in.
Service was fine. Food was disappointing. Chicken was tough, my daughter ordered a Capresse Chicken arrived as a plain brolliled chicken breast. Informed server who stated since she ordered veggie and no pasta, that is all she would get. Came back with a bowl of chunks of unmelted mozzarella? Does that sound correct? Saw GM on the floor never approached our table
I came in for birthday lunch, and our server was awesome! I wish I remembered her name, but she was very attentive to details. After ordering his meal, my bf realized that he forgot to ask if he can substitute pasta for fries, and the server just brought him an extra side of fries as well. When we asked the rest of our food to go, she got us cutlery as well, because knew we are staying at a hotel. All in all, very positive experience, huge portions, and good food!
Service was great. I made a reservation ahead of time but even If I hadn't there was not a wait. Love the coloring on the table as it keeps kids occupied. My only complaint is the Chicken was a little thin and dry.
I go to Romano's approx. 2 to 4 times per month and it is always great. the food, service is always great.
Food is always great and the service superb every time with Camal!
just a dinner date
We always sit in the bar area and our sever/bartender named Michelle is outstanding. She is very attentive and makes sure you receive what you need with out having to constantly call her. The managers will come and check on you to make sure your service and food is to your liking. We always go to brunch on Saturday or Sunday because I really like the bottomless mimosas and Michelle pours them perfectly. My husband always orders the steak, medium well and I normally order the Bellini pancakes but last time I had the lemon chicken and it was good as well as they gave you a lot. My husband felt as though the last time we visited his steak was smaller and tougher but normally he doesn't have a complaint. Overall its a great local place to visit and bring out of state visitors.
Plenty of availability, but was nice to know my name was on the list just in case.
My pasta dish was DELICIOUS! Delicate strands of pasta, lightly coated with a lemon butter sauce. Succulent shrimp, accompanied by spinach, mushrooms, and pine nuts. Yummmee! My dining partners enjoyed their meals as well but seriously, nothing could top MINE! (Our waiter Alex was also fantastic!) A delightful dining experience!
Went for Mother’s Day with family. Great food, service and atmosphere / always a pleasure! James, our server, took care of all of us quickly and professionally. Can’t wait for our next visit 👍👏🏻🥰
I had made reservations that included mention of our anniversary as a special occasion. It was never mentioned. Service was very slow. We had to keep looking for our waiter. He was very nice, but not very attentive to our party of 8.
Food is great, but their servers are what really makes this place above the rest. My daughter didn’t like her pasta, to us it tasted strange. Waiter brought her a whole new plate with a different sauce. The server, Miguel said he wanted to make sure she went home happy. Strange to say, but I felt as if he really meant it, that it was more than just his job.
1 of our guest, french toast was cold. Server brought another same entree back in 5 minutes and the french toast was dried out. We asked if they nuked it, and they server said that they do not have a micro. Drinks took about 30 minutes to arrive. Kids meals arrived 45 minutes after arriving at the restaurant. 1 pasta entree did not have enough sauce so was not tasty. My entree was bland tasting.
Our waitress/ Bartender Melissa was absolutely fabulous. I love the outdoor seating. We initially sat at the bar but switched to the outdoor seating and Melissa made sure we were taken care of. Macaroni Grill is a warm and friendly environment. I love going during brunch on Saturday and Sunday with the bottomless mimosas.
I hadn’t been to Macaroni Grill in years. I remembered it being a step up in casual dining with a great atmosphere and great food. Boy have they gone downhill. The restaurant was virtually empty which was concerning. The food was just ok — nothing special at all. The server tried but he continuously cracked jokes that were inappropriate.
A real let down. I’d recommend Brio over this any day.
Food was not as good as I remember. Waiter was excellent. soup cold. Spinach and capallini soggy.
What was the point of the reserving a table and acknowledging the times set (along with the occasion noted), if no one knows about it upon arrival? Service was very slow and what seemed like a little distracted. We were the first ones there and when we left (after a couple of hours later), there were only three other tables occupied. I don't get it! Thanks
Fabulous meal we ordered the Valentines dinner for two. Great value. Camal was our food server he was amazing. Highly recommend you ask for him.
Great food. Great service! One of the top Italian chains out there!
Macaroni Grill is a great place to go in the neighborhood for an inexpensive Italian dinner. Good service, good food.
Forgettable. We made a reservation and was seated in a reasonable time for Thanksgiving night. The server was polite but not knowledgeable. The food took a little long but again, Thanksgiving. Lobster bisque was bland, meatballs were good, Mac and Cheese tasted like Penne with Velveeta. Chicken parm was god but pounded out too flat. Side dish arrived after the food was halfway gone. I tipped 25% and went on my way. They served their purpose by being open on a holiday. Next time I’ll go to Masso Osteria and eat actual Italian food.
It was great except they didn’t have all our food they ran out of salads and never bought out our soups serve was great
Had lunch reservations on Thanksgiving. Lots of menu options besides special holiday menu. Compliments to the waiter Daren and chefs for an outstanding dining experience.
the only complaint i have is they switched to pepsi so i wont be going back.
Our daughter was visiting from out of town. Very nice dining experience
the food was good but when we were seated my grandson lifted up the paper and i immediately noticed the crumbs all over the table cloth underneath. when the party next to us left, the paper was removed and new paper was put down but none of the crumbs on the dirty linens was cleaned off or the linens replaced. i will not be returning to eat here. my grandson could have easily put those crumbs in his mouth. totally unsanitary and obviously a regular practice at this restaurant. very disappointed since the food was quite good.
Service was amazing.
We used to visit Macaroni Grill more often when we lived closer. However, decided to try there again after about eight years and were so pleased to return and enjoy the ambiance, friendliness of staff, and the wonderful, tasty meal we thoroughly enjoyed and are planning a return next week!
Excellent service and cuisine!! We visit the restaurant regularly and Jamal is our favored server! He takes excellent care of us and is very friendly! The food is well prepared and delicious!
Wonderful food and great service with Kamal! We are regulars and we are never disappointed. Although we would love to see more fish. Please bring back the Parmesan crusted sole. Thank you
Great food, fast service, waiter seemed bored or unhappy.
Horrible service, food was ok small portions for the money. I would of eaten there again if the service was acceptable but it was not. Worst service I’ve had in years!