Romano's Macaroni Grill - Fashion Place
We really enjoyed our dinner. It was a great experience with excellent food and service! Thank you Macaroni Grill!
Food delivered 1.5 hours after our arrival. Food cold. 5 meals delivered out of 6. We needed to wait 10 more minutes for 6th meal. No concern about correcting the poor performance. Waiter blamed cooks for “mess up.”
We waited 40 minutes to get seated even with a reservation and then waited another hour to get our food once we ordered. Very poor experience at a restaurant we usually love.
Jonathan the server was the best server we have ever had! Thanks for everything
Understaffed! Wife’s drink came out way late. Salads never arrived before meal. Arrived after it was mentioned. Waitress had forgotten. Drinks empty and was never asked for another.
We were sat next to the kitchen so it was so loud that we could hear each other talk over the clanging plates. Plus the service was not great. The only great thing was the manager trying to make things right.
Chris was an incredible server as always!!
Used to be so good. My husband got wrong order and given regular buffalo sauce to put over! All our orders just didn't taste as good.
Food was excellent but similar to other places in today's world very slow - they could use a lot of help if they could find it and find ways not to yell at each other so loud but other than that the food was amazing and our server was great (just stretched too thin with too many tables).
Understaffed. Took 45-50 minutes for food to arrive after ordering. Waiter seemed unsure of himself and was swamped. Might be awhile before we decide to come back.
The food was delicious, the most awesome tasting bread. I am never disappointed when I eat at Macaroni Grill.
Was pretty happy overall. All little slow but the food was good
Manager is always amazing! Food was hot and fresh!
We enjoyed yummy food and had an awesome server who took really good care of us.
The food was delicious, the service was very good. With our reservation on OpenTable, they got us seated at a table very quickly despite a busy night. Did I mention the food was delicious?
I like Macaroni Grill. Its good for well-behaved kids. However we ordered one of their specialities, Chicken Scallopini, and the chicken was overcooked and dry. The side order of Brussels sprouts were hard. Even the usually delicious bread was meh. Disappointing. The service and server were perky and she even brought a decadent chocolate cake for our 9 year old's birthday. We'll go back and hope things improve as it's a family standby.
Thanks for the great service.
Is been fun meeting after more than a year.
Made the dinner more pleasant.
Next time, hope the waiter mentioned about the wine bottle instead of separate glasses, would have been costed us less.
Thanks once again!
Experience was good, but they are struggling to find servers. Our server was good, just had too many responsibilities to be timely with his attention.
We very much appreciated that this establishment does NOT require masks. We had excellent service from Chris B. Our entree's tasted a little different than normal; we get the chicken alfredo and the sauce was not as good as usual.
We went in right before dinner rush started (4:30-4:45 pm). The bread was stale to the point that there were parts that were so hard that it was inedible. It seemed like there was not enough people on staff at the time as our server had several tables. Service was not too bad, but we did have to ask multiple times for refills. Overall, it was a pleasant experience.
We had a great diner !! the service was fantastic the food was hot and delicious, just the noise level is my only complaint
It was Great! The device was great and we were served quickly. The food was the best!
i feel the restaurant is not as fancy as it used to be. There was not a hostess on duty and i guy basically pointed to a table that we could sit at. I had made a reservation online and it asked if celebrating anything special(which we were) 34th anniv. No one read that because nothing was said to us. just a little underwhelmed.
Manager is amazing!!
Olive Garden food at Tuscany prices.
Romano’s offers nicely prepared Italian food (for a chain). Our server did a very good job considering he had 3 tsbles including a large, loud table to deal with. Actually the experience would have been wonderful if the loud table had been more considerate.
Made a reservation, but had to wait 20 minutes for a table. Server was nice, but did not deliver request for a paper menu. Perhaps she was too busy.
Not as good as it used to be... if you want Italian, recommend going to any other place besides this one.
Food was good! Always love macaroni grill. The server was a little stressed but he did his best. It’s kinda of difficult during this time I’m sure. Thank you!
I usually enjoy this restaurant but tonight was below par.
The food was great. However, there was a delay in the service and food when the restaurant wasn’t as crowded. No one told us to expect a delay.
It was excellent
The night we went the fans seemed not to be working. The place was smoked filled. We all started coughing and my daughter became light headed. We left. I'm sure it was the exception but the restaurant fans seem to be unoperational and they should of shut down.
The 2 for 11 appetizers were incredible, the macaroni balls with truffle sauce were to die for
Went for Valentine’s Day. Reservations were at 7pm. By the time we were seated almost all of the food on the menu was unavailable. They were out of almost everything on the menu. Was a very disappointing experience.
Not the greatest restaurant experience. The wait from ordering our food to actually receiving the food was long (45min), the pasta was extremely overdone and mushy, and the cheesecake was still frozen. They should have been much better prepared for a busy holiday night.
Both items that I requested were unavailable- the had "just run out." The option that I was stuck with was HORRIBLE. It was so salty I could not eat it and parts of it were still frozen. Food took a very long time to come out and the waiter was very inattentive and was visibly ignoring us when he walked by.
I now consider Macaroni Grill no better than Sizzler. Which is sad, since I used to really like them.
It's wasn't very busy, even for a Sunday & Valentine's Day. The waitress was very nice and helpful. The food was just what we expected.
Romano's Macaroni Grill - Fashion Place does offer delivery in partnership with Postmates and Uber Eats. Romano's Macaroni Grill - Fashion Place also offers takeout which you can order by calling the restaurant at (801) 293-9003.
Romano's Macaroni Grill - Fashion Place is rated 3.6 stars by 218 OpenTable diners.
Romano's Macaroni Grill - Fashion Place does offer gift cards which you can purchase here https://www.macaronigrill.com/gift-cards.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.