Romano's Macaroni Grill - S. Portland
We had a great meal. Waiter was busy with other tables so it took some time but it was fine
My daughter and I had reservations and were promptly seated. However, we were seated in a small booth for two in an area of the restaurant that seemed destined for spillover. The mood lighting that was prevalent throughout the rest of the restaurant was accompanied by very bright lighting and an empty space in the restaurant that looked like they had removed tables. The ambiance in that area was not at all like the rest of the restaurant. Also, the two person booth did not have enough table space for all of the dishes we had, with salad plates and bread plates and the entree. It was awkward. We each ordered an entree (with a $2.50 upgrade for salad) and one 8 ounce glass of wine. Our bill came to $75.00. I take responsibility for not paying attention to the price of the wine - I had only looked at the price for the 5 ounce glasses. My daughter's glass of wine cost $16.99 and mine cost $14.99. This seems excessive and certainly added to our bill. Would I return to the Macaroni Grille? No. I cannot recommend it. The food was fine but the cost of the dinner was not appropriate for what we had.
Food was excellent. Waiter was wonderful. Not rushed and very personable. He made the bad beginning save the evening. The bad part was the wait to be seated. We had a reservation but still had to wait close to 30 minutes to be seated. This was unacceptable. We made a reservation so that we would be able to be seated. We felt like we were not important at all. The waiting area was full, noisy, and just a bunch of benches. The bar area would have been much more enjoyable and pleasant. That being said, the Valentine menu was so wonderful and a good bargain. In my opinion, too many people were given reservations at a specific time. We would have gladly come earlier or later if we had been advised that our time slot choice was full.
Great food and great atmosphere. Very relaxing. We can’t wait to go back.
Food service was slow cooks behind and was delivered wrong. Once corrected it was very good. It was little disappointing that no management asked how everything was.
Lunch for a family members birthday. He loves Macaroni Grill
New Years dinner with my honey. Food and ambiance excellent.
Amazing food, perfect atmosphere for any occasion, prompt service!
Overall it was a very pleasurable evening, great food and great waiter. My chicken franchese was great but a little greasy, not terrible tough. The same for my mom's mushroom ravioli. The only reason I didn't give service higher was our poor waiter was worked to death. He was full speed with too many tables in my opinion. he was friendly and as efficient as could be considering his situation. It was Christmas Eve and I think they were short staffed.
Good food great service!
No fault to the waitress that served us and we still gave her a good tip but the service was poor. A very large party showed up and our waitress was assigned to that group which basically left us without service. We waited far too long to receive our order and we never received our coffees or desert because the restaurant was not properly prepared. Very disappointing. This was meant to be our anniversary gift.
Great meal and great service! We are going back today with guests from Boston! One thing....no cranberry sauce....but we did have a fabulous desert of NY Style Cheese Cake...so we forgot about the cranberry sauce very fast!
All great just wanted cranberries sauce with the turkey
We arrived early and were accommodated quickly. Our service was wonderful, food was delicious and the menu had a lot of different options. A great improvement from years ago!
The food was cold when I go it. I think it may have just been warmed up in a microwave.
Out of lemonade again.
Table lamp too dim.
Prices have gotten ridiculously high.
Still like it, but getting to be unaffordable... Very sad.
It was not the best experience this time around.
The restaurant was out of pizza and Dr.Pepper ..
The food we ordered came out like warm.
The waitress was very slow to get drinks and then to come back for orders. Maybe having an off night?!
We took our twin granddaughters here for a dinner and they absolutely loved it. The waiter (I wish I could remember his name) was amazing and so attentive. He also helped pick out just the right red wine for me to have. For a nice affordable fun Italian dinner I highly recommend. My husband’s eggplant was amazing too !
Overall the food was very good.
My wife ordered a pizza which had an overdone crust which spoiled the taste. The manager did offer to give her a new one.
Service was good and will likely go again.
Food was good as usual. The host screwed up our reservation though. We had a 645 reservation and arrived on time. Walk in groups who arrived after us were going in ahead of us. Eventually had to ask what was happening and got a duh answer. The guy was just not paying attention. The reservation wS essentially ignored.
food presentation not good. Wifes fish appeared as 2 large unattractive slabs of fish dumped on plate .Second dish was jumbo shrimp with mushrooms,pasta , etc. dish was bland with unappealing sauce. Lastly,, server had 2 nose rings hanging out front, bad sight for customers.
The Staff and food was wonderful. It really made my wife's birthday special. The building seems like it could be updated a little. Front door had miss matched handles bathroom seem a bit run down. Nothing that would stop me from going again.
We were a party of 6 and each one of us thought our meal was great.
Janice our server did a good job.
We totally enjoyed our visit.
Service was excellent. Was my husband’s b-day. Waiter sang happy birthday in Italian and brought him a complimentary dessert.
We had really good service by Eric. The food was delicious, and any problems were solved with apologies and quick solutions.
The only issue was the salad greens were a little soggy.
We tried this place a few years ago and the food was always just warm hardly ever hot. This time everything was hot and delicious the service was prompt not rushed. We will be back
The booth we sat ..the seats were torn. The food was good,but very overpriced for what you got.
The waitress was friendly and attentive!
Probably won’t be going back anytime soon.
Our group of 12 go to Macaroni Grill every 2 months. We love that we can all order our own favorites, staying within our diet restrictions, and get great service on top of it. We really enjoy Macaroni Grill!
This is my first visit to this (or any) Macaroni Grill in 8 or so years and I was saddened to find it a shell of its former self. Once a bustling restaurant with ambiance and reliable Italian-style food, I found both aspects quite disappointing. There were few customers during prime hours on a Saturday night and the place had a post-apocalyptic feel to it. From a Google search I did after the visit, it appears the chain has in fact experienced some very difficult times since my last visit. Most dreadful was the quality of the food. Salads were limp, smothered in dressing and the pasta was mediocre at best. For me, the lasagna bolognese - one of my comfort foods - was virtually inedible. The waitress who served us did an excellent job, but the results were beyond the performance of any individual effort. This location, and possibly the whole chain, is sadly but clearly, in its waning days. Only a dramatic retooling could save it.
We had made reservations and our table was ready when we arrived. Our service was great- Eric was very attentive to our large party. The food was delicious! Each person in our group was very happy with their meals. The butternut squash filled tagliatelle was especially delicious.
Visiting Maine for the first time. Food was delicious and server was remarkable. This is a great restaurant for some good pasta.
We have been eating here for years. My biggest disappointment is that everything is so high in calories. I am on weight watchers and it was very very difficult to find anything that would work. So I had to settle for something and have the sauce in the side. It worked fine just wish I had more and better options
Great for groups & little kids! We love the relaxed vibe. The grilled chicken I ordered for my salad was the sort of over-processed chicken you find at chain restaurants. But other than that, I have no complaints! We will be going back, especially if a big family party is in town.
We had a fabulous dining experience on Mother's day. Our waitress was super nice and efficient. The food was delicious!
The Mother’s Day brunch was advertised but upon arriving they didn’t promote it or offer the menu without asking. We couldn’t get all items on the menu because they hadn’t prepared all possibilities. Eggs were not cooked properly and portions were small. Even regular lunch menu items came out small.
Friendly staff and good food. Not too busy on a Wednesday night and got lots of attention. Not too noisy and the food was delicious!
Alfredo was horrible. Overall the food was Overpriced for the quality. We left feeling ripped off.
The food was very yummy and we enjoyed the whole experience. We were greeted and seated immediately. Our waiter was very nice, made great recommendations, and the whole meal was delicious. Highly recommend this restaurant to others. Appetizers were awesome with the small peppers stuffed with cheese and balsamic glaze. The tortellini with cheese and butternut squash was delicious. The end I g with lemon cream cake was really good.
Thanks for a great experience.