Romano's Macaroni Grill - Puente Hills

4.2
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33 Reviews
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$30 and under
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Italian
Inspired by Italian trattoria cuisine, culture and conversation, Romano's Macaroni Grill believes every meal is a chance to celebrate and toast to life, pasta and of course, vino! Every meal is started off right -- with a bottle of wine at the center of the table, encouraging guests to pour as they please while exploring the extensive menu of handcrafted Italian classics. Macaroni Grill restaurants feature an open kitchen that allows guests to see its fresh ingredients and preparation techniques that blend Italian traditions with progressive culinary inspiration, in a polished casual atmosphere.
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What 33 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.1
food
4.4
service
4.4
ambience
4.1
value
Noise · Moderate
82% of people would recommend it to a friend
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G
Los Angeles
42 reviews
Dined on October 6, 2019
Overall 5food 5service 5ambience 5

Family brunch

EN
1 review
Dined on August 24, 2019
Overall 4food 5service 4ambience 4

Delicious food, will come back ...love the brussel sprout

S
1 review
Dined on August 4, 2019
Overall 4food 4service 5ambience 5

A good place for family to enjoy dinner. The staff is respectful and nice. The environment is clean and organize and it didn't take too long to be sitted for our dinner. Thank you for your service.

DO
Orange County
1 review
Dined on August 4, 2019
Overall 2food 1service 3ambience 4

My mushroom ravioli was lukewarm and very watery. The ravioli shells were tough and the sauce was more like soup than sauce. Paying extra for soup or salad seems excessive at the price point.

This was a retirement celebration and it just ruined the occasion. I will not return.

CP
Los Angeles
16 reviews
Dined on August 2, 2019
Overall 5food 5service 5ambience 5

We count on Macaroni Grill for a consistently good experience. We like the menu and everything we’ve ordered has been tasty. We enjoy the bread. Our servers are always attentive and pleasant to work with. We had a coupon this visit, which made it more affordable and brought us in to the restaurant when we could have made another choice. The dining room is pretty. It is easy to talk and hear a conversation. I enjoy using the crayon to doodle or write on the paper on the table.

KO
1 review
Dined on July 29, 2019
Overall 4food 4service 5ambience 3

"I love the relaxed feel of this place – like a comfortable Lunch

OT
Los Angeles
1 review
Dined on July 21, 2019
Overall 2food 2service 3ambience 3

Your hostess was extremely rude and took forever to seat my family. Which I could not understand considering the restaurant was empty.....

LR
London
9 reviews
Dined on June 23, 2019
Overall 4food 4service 5ambience 4

We used to be regulars here in Montclair before it was closed down! The service was very good and the food was well prepared and present hot! Large portions and great prices! Enjoyed visiting one of our favorites

LL
1 review
Dined on June 16, 2019
Overall 2food 1service 3ambience 3

The host was horrible. Has no knowledge of how to handle customer's request as he ran off to ask waitress just about everything. The food was terrible!! Taste so bad I just want to puke!!! Went in on father's day only to find restaurant is more than half empty, that's a BAD sign right there. Do not get fooled as they offer discount because they are rundown restaurant and should be closed soon!

MF
1 review
Dined on February 14, 2019
Overall 5food 5service 4ambience 5

Food and ambiance was spectacular! The service was a little slow but it was Valentine’s Day so they were busy.

S
1 review
Dined on February 14, 2019
Overall 5food 4service 5ambience 5

We ate here on Valentine's Day and had the special three course dinner. The service and ambiance were excellent. The food was good. We had the steak and potatoes and the shrimp scampi. The steak dish was too peppery and the steak a little dry. The shrimp scampi was delicious. And the cannoli was superb!

JA
Los Angeles
13 reviews
Dined on February 9, 2019
Overall 2food 2service 2ambience 3

My pasta spaghetti with meat sauce was very weak, just tomato sauce with over cooked meat no crushed tomato's. My wife's salmon salad was very good according to her. The service was weak, did not see waitress after she brought drinks, she never came back to see how we were doing. Noise is pretty high because of stone floors. It will do in a pinch, but not upscale so do not expect much.

M
Los Angeles
9 reviews
Dined on December 31, 2018
Overall 4food 5service 4ambience 4

The restaurant was extremely busy on New Year’s Eve, but the food was great. We truly enjoyed our meals.

E
Palm Springs
3 reviews
Dined on December 25, 2018
Overall 1food 3service 1ambience 3

I had made a reservation and i was not seated until almost an hour after my reservation time. I was told I had to wait until a 2 seat booth was cleaned. Once seated 2 tables near me were left uncleared through out the whole time I was seated. Others could have been seated. Now I see why I had to wait so long. The service from our waitress was great! The food was good.

SG
Los Angeles
20 reviews
Dined on December 23, 2018
Overall 2food 3service 1ambience 3

sunday night - reservations 615 P, seated 635P, no food until almost 730P.

M
Los Angeles
4 reviews
Dined on November 18, 2018
Overall 5food 5service 5ambience 5

We went for lunch on Sunday and were well-received. Our group was seated immediately and our server was wonderful. She took our orders and got everything right. There was something on the menu for everyone. Definitely worth going.

OT
Washington DC
4 reviews
Dined on November 15, 2018
Overall 3food 3service 2ambience 2

Family reunion Food ordinary. Service poor. Waitress could not cope with the size of our party. Had a room all by ourselves and that was very good.

OT
Orange County
1 review
Dined on September 29, 2018
Overall 1food 1service 1ambience 3

My mothers and My kids grandmother’s 82nd birthday it was a disaster our first server seems like he was drunk or high or on drugs but he wasn’t present, he got our orders wrong and the second server actually did a really good job to try to play catch-up with what the other guy had done disastrously. The manager did give us some money off of our order but honestly I don’t think I would return. I think that the server who sang to my mother made her day so she was truly amazing.

d
Orange County
32 reviews
Dined on September 10, 2018
Overall 3food 1service 5ambience 4

I have been patronizing Macaroni Grill since it first opened . Last week I ordered chicken scallopine, which I have had many times. When it arrived, I thought perhaps I’d gotten the wron entree because it was different than anything I’d even previously served. I asked the waiter what it was. She said , “It’s what you ordered.”I went along with this just to be nice, which was a mistake. . The food was terrible! The pasta was WAY over cooked which may have accounted for the weird sauce over the over cooked vegetables, which looked as if it had been thickened with corn starch. The chicken, which was was barely recognizable. I brought it home and gave it to my dog. She, however, enjoyed it. An
Italian restaurant needs to employ people who know how to cook Italian food.

NR
Los Angeles
3 reviews
Dined on September 2, 2018
Overall 4food 5service 5ambience 4

Good Food; more Italian style food and nice inside area

JJ
Los Angeles
2 reviews
Dined on August 26, 2018
Overall 4food 4service 3ambience 4

Good service but it was a bday and our server forgot about it even after getting reminded . So it turned out to be just another dinner

WO
Los Angeles
9 reviews
Dined on August 26, 2018
Overall 3food 2service 3ambience 3

Asked for Bday song and cake but it wasnt done...

g
Orange County
5 reviews
Dined on July 3, 2018
Overall 5food 5service 5ambience 5

Cool place and romantic place

OT
Los Angeles
1 review
Dined on June 19, 2018
Overall 5food 5service 5ambience 5

The food was so great

O
Los Angeles
12 reviews
Dined on June 15, 2018
Overall 2food 1service 5ambience 5

The service by our waitress was outstanding. The food and follow up by the manager not so much. Our tomato soup was way too acid, the the lobster bisque was way too salty. We ordered an extra creamy Fettuccine Alfredo and while the sauce and chicken were great, the noodles were fully cooked and we returned the plate only to have just a bit better but not by much (very disappointed in the plate). We also ordered the cheese ravioli and while the taste was the same we had the same issue that the raviolis were too hard, when bitting into them they were literally crunchy. Very disappointed with the food.

OT
Los Angeles
3 reviews
Dined on June 8, 2018
Overall 5food 5service 5ambience 5

Great service! Great food! Overall great experience!

SE
Central Coast
74 reviews
Dined on May 28, 2018
Overall 4food 5service 4ambience 5

We had a coupon for two-for-one on chicken parmesan, which was a great deal. We opened with salads, which were refillable. And the chicken parmesan (with spaghetti) was delicious. I also liked being able to see the NBA playoff game on the TVs in the bar area.

OT
Hawaii
1 review
Dined on May 16, 2018
Overall 1food 1service 1ambience 1

The pizza was burnt, the chicken marsala and scalopini were so saucy and the chicken was like rubber. We would not go back. We have gone to other macaroni grills and they were awesome. I am not sure what is wrong here.

OT
Los Angeles
2 reviews
Dined on May 13, 2018
Overall 5food 5service 5ambience 5

Everything was amazing

GM
Los Angeles
1 review
Dined on May 13, 2018
Overall 1food 1service 1ambience 4

Made a reservation, joined their e-club, and mentioned I would be celebrating my birthday as well (added comment on special occasion as part of Open Table reservation). I have been to this location before, loved the menu and the ambiance.

Granted, this was Mothers Day, but what we experienced makes me never want to go to any Macaroni Grill. I also have doubts about making Open Table reservations for special occasions.

We had extremely poor service. It was a busy day, but we were stuck there two hours. It was an hour to get our food delivered. Then, two of our orders were wrong. When the incorrect items were delivered, we told our server. She asked if we could try it and eat it anyways. When she returned, I told her it was my birthday celebration and my Mothers Day outing and that I really would like the meal I ordered. Once corrected, I was missing items. I had to ask twice for my complete meal. My boyfriend never did get his correct meal. To avoid conflict, he ate something he did not order, and did not enjoy. The chicken was breaded and deep fried and tough as leather. My daughter's french toast was burned and very skimpy with two small raspberries and half a strawberry. It made it look like they were running out of berries. None of us were pleased.

There was no acknowledgement of my birthday, and we are sorry we chose this location to celebrate. When we got the bill, it was not correct. I showed the server I had an e-club discount and she acknowledged it, but forgot in the few minutes it took to prepare our bill. It was corrected and we were glad to leave -- two hours after arriving.

I hate complaining and conflict, but YOU ASKED for a review. Still sad when I think about it. I thought about telling the manager about our experience, but we were just so happy to leave.

OT
1 review
Dined on May 13, 2018
Overall 2food 3service 1ambience 4

We went on Mother’s Day and it took 1 1/2 hours to get our food. Only after we complained did the manager come over and apologize. Terrible customer service.

F
Los Angeles
4 reviews
Dined on May 13, 2018
Overall 2food 1service 1ambience 1

We had reservations for Mother's Day. I normally don't write reviews like this, but the experience was so horrible that I want others to be able to read this before making a decision to go to Macaroni Grill, especially on Mother's Day. Our food took 90 minutes to arrive after we ordered. After we had been waiting for our meal for 30 minutes, the server stopped coming to our table altogether. After an hour, we had to get the manager to get our food. Once our order came out, mine was completely wrong, and my father's was partially wrong. I waited for another 20 minutes for my meal while my family ate - they had finished eating when my food arrived the second time, which was wrong again, but I chose to eat it. This was the worst Mother's Day restaurant experience I have ever had or could have ever imagined.

S
Los Angeles
1 review
Dined on May 13, 2018
Overall 5food 5service 5ambience 5

It was a busy Mother's Day and the waitress was attentive and quick. The food was wonderful as well.