Romano's Macaroni Grill - Huntington Beach
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Our server was really great she always check on us if we need something and her recommendations are excellent but I tried to make my own choices on the spaghetti entree and it was not too good but the service was excellent .
Service was awesome and food was wonderful! Monserrath was so accommodating and really helped us with our very special food needs!
Karin was so attentive and seemed to know what we needed even before we asked!! We will certainly ask for her as our server next time.
Bad food . Bad service .
This is an OK place. They sat us in the bar area, yet the service wasn't great. My soup arrived almost cold, and then the replacement, piping-hot soup arrived towards the end of the meal. Granted, they did take the soup off the bill and provided us with some complementary desserts. But I would have preferred to have hot soup before my meal.
The server was awkward and weird. Didn’t even offer dessert and took too long to bring one person a glass of wine but otherwise the food was good
Good assortment of menu choices, some Vegetarian, Vegan and Gluten Free dishes available. Service was prompt and all of our food was the right temperature.
We were seated right away though we did have reservations. Service was good and the food was good, except the lobster ravioli had tail shells in the pasta. Please advise your vendor of this issue unless the pasta is made at Romano's then the chief chef should be advised.
Server seemed to forget we were there constantly from waiting for the dessert to waiting for him to collect the check.
always good, consistent food and prompt service appreciated. The special watermelon salad was inspired and very tasty.
Server could not get our drink order correct. After 3 or 4 tries at getting our drinks correct our lunch outing was ruined. She blamed the bartender, but we suspect otherwise. The manager offered to buy us lunch, but we left, as we were upset by the lack of knowledge in taking a simple drink order and we were done!
Everything was fine except that the glasses were all dirty with greasy fingerprints and lip marks. Also the wine glasses are extremely cheap-I was using my napkin to wipe away the lip smudges around the rim so that I could pour myself a glass of wine and it shattered and cut my thumb.
Took my mother there for Mother's Day. All 3 of us were disappointed with our meals.
Our visit to Macaroni Grill was enjoyable. We were in town for a softball tournament and it was convenient to our hotel. The server was attentive and nice. My only thing was offering us dessert before we were all finished eating. Then no coffee offered when my plate was cleared.
Service was terrible and food was undercooked and came out of kitchen wrong. We will not return.
We waited 1/2 hour after our reservation time, then was seated next to 2 Birthday parties. The waitress was very nice but forgot my soup refill
Food quality is consistently good. Good value for the money. Our waiter is not on top of things and require me to track him down frequently for bread and refills. Otherwise, it was a very enjoyable experience. Will definitely come back for sure
We have been to this location number of times and have enjoyed the experience and the food each time. Service has always been good but this time we found the waiter to be a bit pushy - perhaps we should have pointed that out to him, so at least, in part, that is our fault. We were also a little disappointed because the Chicken Parmesan was burned on the bottom. I personally like a little char so we did not send it back nor complain. But we were pleasantly surprised at the house Chianti which was recommended by our waiter. It was much better than I expect a house wine to be - it is recommended. Overall our experience was a treat and we plan on returning.
Had a great lunch. Excellent server. Did have to send back one entree due to chicken being tough but was promptly replaced. Super yummy desserts and very good house wine.
Good food at a good price. Easy to get a reservation.
Excellent food and great prices! Try the Italian meatloaf it is delicious!
I use to get great food and service back in the day but it seems standard has fallen, server kept wanting to argue trying to make me think I didn't know what I was talking about. I ordered a medium porterhouse steak and I am sorry but it does not take 45 minutes to cook a steak, it was well done and the veggies were burnt, second time it was cooked correctly for the steak, but the steak had no flavor! Come on ever heard of a little salt and pepper? And the veggies were still over done! I wasn't going to bother any more and my husbands noodles were cold for his chicken parm dish. Just unacceptable. Sorry but not going back.
Ok Salmon was dry.
Went there for my daughter’s bday. Almost 30 minutes after ordering, the waiter Asia’s the food was ready, but they just realized they were out of the mahi mahi I ordered and needed to pick something else. WTF? How did you just realize that?!?! So I ordered the lobster bisque. 10 minutes later we finally asked if they could please bring out the kids food. That took almost 10 more minutes!
At this point we’re are in a hurry to make the movie we bought tickets for. We paid the bill. After waiting 10 minutes, we left and my daughter never got her birthday ice cream she wanted. 1 hour and 45 minutes for one of the worst birthday dinners ever.
I said something to the manager on our way out. He said, “oh, sorry,” then stared blankly at me with nothing else to say. Wow? Really? Thanks for your concern.
Thankfully we went to see the LEGO movie and my daughter had a great time!
Since it was Valentine’s Day, I had higher expectations than usual, but also sympathy for the servers and kitchen. Our reservation was at 9:45, and the restaurant closes at 10:00. The were out of one of the appetizers we order. One of the drinks we order was never brought to the table. Pasta was under cooked Then dessert. The first option we ordered, they were out of, the second option was frozen and could be taken home to thawl and the 3rd option wasn’t available because the kitchen was closed. We ended up get the frozen option to go and 2 free desserts that were available.
We went for Valentine's Day 2019. our waitress was just amazing, so kind and funny. Took a while to get the food and drinks, I think because there were so many people there. But wonderful time!
They were not ready for a Valentines Day crowd. We waited 10 minutes to be sat even though we had a reservation. Next, took us 30 minutes for our drinks, 45 additional minutes for dinner. Meat over cooked, broccoli also. Salmon undercooked. Took 2 1/2 for whole horrible dinner. Bread was delicious!
Ordered my "go to" dinner, the chicken scalopini. This time the chickene and artichokes were actually burned and there was very little sauce. It was burnt and very dry. I ate it anyway not to waiste food. We were not offered Parmisain cheese nor were we offered another serving of bread until we asked. Also, they took away the oil and basalmic vinigar after we finished the 1st loaf of bread.
This type of service may have been do to Valentine's day, but really there is no excuse.
I will not go back on any major holiday since I feel food quality and survice are sub par.
Love this Macaroni Grill. Great staff and manager!!
We had a great Valentine’s Day with good service and food!! Thank you Macaroni Grill !
Karin was really nice and attentive, at 5:30 on Valentines Day. Another server brought the entrees before the stuffed mushroom appetizer. But it was so quick we just dug in. Stuffed mushrooms were very good.
This location lacks proper management. Everytime I come here it appears that they are either not ready for service or just got over a rush. I dont understand this as there appear to be managers on the floor. Do they just not care? With all the restaurant choices in the area it is amazing to me when any location doesnt seem to care. What a shame as I used to love this location.
Food is always delicious, and plentiful. Nice decor, and generally a very helpful staff.
Missed lady’s birthday
We made reservations, but our seats where given away. The seating attendant informed us that the manager had a group waiting and didn't want them to wait. What is the point of making reservations? They accommodated us, but we had to wait. As we waited there was pizza thrown on the floor, we informed the seating attendant and it was still there when we left. The place isn't very clean, the food quality was poor. This location there is a major standard difference in comparison to it's sister location in Aliso Viejo- I enjoy Macaroni Grill but will not make a point to recommend the location in HB . The waitress was kind, but she there was delay in being helped- as I think she was busy helping another party. I am not impressed with this location, the only benefit is it is close to home.
Never received my food and server never noticed until I brought it to his attention and my whole table had eaten their food.
Disgusting odd creepy s hole. About as romantic as a well worn shoe. The waiter picked up an olive oil cap that fell on the floor and replaced it on the olive oil bottle on the table.
The food could have come out of a box of Italian style medleys from the $.99 store.
What a dump.
First time they’re never going back. Period.
After 45 minutes with no food or water, we found the waiter to try and figure out what was going on. We were finally given 1 pitcher of water for 10 people and a loaf of bread. After 1 ½ hours with no other visit from the waiter, no appetizer, not water refills... We simply left.
Worst Christmas dinner ever!! Had a 5:30 reservation and still didn’t get a table until after 6:00 even asking several times the status of our table. The poor server didn’t have anything he needed; cups, silverware, napkins, etc. Restaurant was not prepared for a holiday rush. We finally got our food at 7pm and immediately had to ask for to go boxes because my three small children could not sit any longer. Also, when we used the restroom it was filthy and seemed like it hadn’t seen attention all day. We will not be dining here again. Sad too, used to be one of my favorite restaurants but it has gone down hill.