Romano's Macaroni Grill - Henderson
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I’d bypass Henderson and go to Fadhion Show. Maggiano’s is so, so much better. Service was poor. This was a business lunch.
There weren’t many people in the restaurant. One of our party ordered the soup/salad. Look sad. My salad was delivered well behind the other 3 meals. It was drenched with aweful dressing. Everything tasted wilted, old , and it was just bad.
Our server was absent, at best.. he definitely didn’t want to be there.
We celebrated 2 birthdays and had a total of 8 guests. table was nice and secluded in a quiet spot. the service was very slow. The restaurant was not crowded at all. Our waitress came and took 2 peoples drink order and left and didn't come back for at least 15 minutes to take the rest and then anoterh 10-15 minutes to come back and take our order. We spent a total of 2 hours in the restaurant.
We had a party of 14... they do an excellent job with big parties! Great service and yummy food!!
Had us waiting for 30 mins before they told us it was gunna be an hour and a half wait had to go the the macaroni grill on rainbow and lake mead where they had excellent service and we where sat down as soon as we got there. Excellent food and the waiter kept up with everything over at rainbow and lake mead location.
Our waitress is attentive but the food is just not good. We ordered the Calamari although it was hot, they over fried it and it is so crunchy. My spaghetti with meatballs came cold and the meatballs were very cold. I complained to our waitress and her first question is “how cold is it, frozen cold?” So, I touched the halved meatballs and advised her, it is very cold, maybe not frozen, but it just got thawed!! The waitress apologized and said that she will ask them to make a new one. When I finally got my food back, I did not eat it because it looks like they just put it in the microwave. Ver disappointing.
We had Dania as our waitress last night and had a great time! This is definitely are fave place in Henderson! :)
OpenTable is great. No waiting even on Friday night.
Seriously terrible. Bread took forever, service was very slow. Food time was over an hour for 2 people. No managers in sight. Food was cold, dry and flavorless. I am so disappointed.
The restrooms were dirty and seemed ran down.
I did not catch our waiters name, but we have had him before and he is attentive, informative and professiojnal!
HAVE TO BE HONEST....HAVE NOT BEEN THERE IN YEARS. HAD A GIFT CERT...GUY OUR WAITER WAS OUTSTANDING... THE CALAMARI WAS GREAT AND SO WAS THE GELATO. THE WINE (HOUSE) WAS DECENT. YOU WERE OUT OF THE PORK CHOP WHICH MY FRIEND HAD WANTED. HE SETTLED FOR A STEAK AND POTATO DINNER....STEAK HAD GOOD FLAVOR BUT VERY TOUGH AND NOT A GOOD CUT OF MEAT. THE CAESAR SALADS TASTED LIKE THEY WERE OUT OF A BAG WITH STORE BOUGHT CROUTONS....BREAD WAS GOOD.
I WOULD ONLY GO BACK BECAUSE OF GUY....NOT THE FOOD.
We went on Christmas Day at 4 pm thinking it would be early enough to miss the crowd. Everyone must have thought the same thing. I think they were understaffed. We were seated right away, had a waitress take our drink order right away but took a bit to get them. She took our food order but it was 45 minutes before it was served and then they missed one person's order and had to wait another 20 minutes to get it. The waitress kept apologizing and comped the missed meal. But the restaurant should have planned ahead with enough staff. The food was good and was hot when we got it. Once in a while while waiting someone came by and asked if we needed drinks. My husband's coffee was only filled once while we were there.
The lobster bisque was a joke! it was nothing more than tomato soup with over cooked hopefully lobster pieces. tasted more like shrimp. WE had to ask for side plates and stainless ware. Our beverages took forever to be delivered and my tea didn't have the cream I requested. My lamb shank was tender and satisfactory. The sauce was over bearing the meat and that is all I tasted. The mashed potatoes were lumpy and undercooked throughout the serving. I cannot in all honesty recommend your establishment to people who are looking for a great dining experience. respectful regards, Steph Banko
Always a great time here! We love the opera singer and Aubrey is the best waitress there!
Waitress Denise is fantastic. Chef gets an aplus..
Their Thanksgiving dinner was awesome and only $25 for 3 courses. Good value and tasted great! Had Favian for our server and he did a great job, very happy and outgoing. Restaurants need more employees like him! The restaurant was decorated beautifully as well! We will be back!
A very tasty dinner with something for everyone. A fine selection of regular menu items plus a Thanksgiving menu for those wanting a more traditional meal. Very glad they were open and well-prepared for the crowd with plenty of service personnel who were attentive and pleasant.
I was so happy to find out that besides the offered Thanksgiving menu, you could order off the regular menu. I was quite happy with that given restaurant turkey can never compare to a home cooked meal. I started with a salad with Caesar dressing. The restaurant was not serving its traditional Caesar salad given the romaine lettuce situation. Then I had chicken Marsala which came with capellini. The chicken was moist and delicious. Considering it was a holiday the restaurant staff were delightful and really made you feel welcome as a guest although they were working on a holiday. Extra kudos to The Manager who came around filling up soda glasses and bussing tables. That’s a Manager that really sets a team atmosphere. I ate at a different restaurant last year, that I would never go back to. My friend and I really enjoyed everything about this dining experience and most likely will he back next year!
Ordered porterhouse and the server did not know what sides came with the $30.00 steak? Also ordered lobster ravioli and the same server Guy, brought it out cold, yes plate was cold ravioli was hard and cold. Will never come back here and will advise anyone not to go to this place. The server took the plate of lobster ravioli and 5 minutes later came back with the $20.00 ravioli microwaved! Are you kidding?
One of our party ordered an appetizer as an entree which didn't arrive until after we had finished our meals (which were not hot) and even after complaining to a manager it took another 20 minutes. The appetizer was also served cold and was inedible. No drink refills were ever offered. The service was the worst any of us had ever experienced.
All our food was luke warm. My wife's Pasta Milano had maybe one piece of chicken in it, pasta was way overcooked, and the dish was cold.
We were extremely disappointed.
Restaurant had only a few customers and it took over 30 minutes to receive our order of two salads. Our server said the kitchen was having problems with the chicken and that other people have been walking out. Once the salads did arrive, the chicken seemed undercooked. Will not be coming back.
Had to wait to be seated not busy at all
Air conditioning was not working very hot
We enjoyed brunch at Macaroni Grill!
We have been having family lunch here for over a month every Wednesday. Service and atmosphere could not be better. A+
Having family get together there now as it is so nice.
Waitress and staff excellant.
The food was good outer server was so friendly and helpful. We enjoyed our special night.
We had not dined at Macaroni Grill in a very long time. It was my birthday and I wanted to go somewhere different than the placed that we frequent. Our waiter, Anthony, was great. He was attentive, friendly and energetic. He made the experience better. The food was very good and the servings were just right. We will be dining there again.
Food is excellent, great service, a singing waitress & Gary the Magician is Incredible!
We had some problems with the waitstaff and the Manager has already called me and we have discussed it. The food is always good altho getting to be a little pricy. We eat lunch here all the time and love it for a quick soup and salad. I had a shrimp dish mixed with pasta and spinach and it was delicious.
Our waiter was exceptional and accommodated all of us (6) with our request for 4 separate checks. The food was also good with plenty of portions and all the bread we wanted. All in all, a good evening with good food.
The Bartender Stephanie was awesome!! She made sure our every needs were met!! Despite being very attentive to my wife and I on our 29th wedding anniversary, she also make one hell of a sour apple martini!!! Thank you Steph!!!!!
Our reservation was for 7 pm. Was told that it would be an hour before we would get a table. Our server never checked on the table we had to get our refills from different server's. When we got our food an hour after we sat down the food was cold and we sent back 2 different plates. Out of all the 6 plates order 3 were served Luke warm and 1 was hot. All 3 of the warm plates didn't get sent back due to being VERY hungry after the hour wait. When asked to take 2 plates back the server seem to be a little upset. I was very upset with the service and will never return to this restaurant. I will also let the restaurant know what happened and how much I was disappointed with them. It is sad that all of the party had never been there before. So no none of us wish to return to it.
We went on mother's day, they lost our reservation and made us wait an hour. Got horrible service while the table next to us had the same server and was getting great service. Food didn't come out together and was cold. Ordered all you can eat soup, never was offered a refill. Drinks were never refilled. It was just a horrible experience all around.
Made 5:30 reservation because with Mother's Day on Sunday I knew it would be busy (first mistake going to a restaurant on a special day, to me it's not fun, everything is rushed, except for getting a table in the first place.) Party of four arrived at 5:15, checked in with the hostess whom seems like a pleasent person, then 6:00 o'clock rolls around now I'm losing patience, I tell the hostess that I have been hear since 5:15, for 5:30 reservation, only then do we get sitted, hostesses says "oh we have a couple of open tables over here let me get you one" why do I have to ask you, you should be asking me. No silverware on table, I asked the waiter for silverware, ten minutes later we take two sets off another table, finally waiter comes back, we ask again, it works this time, food was ok, but the experience not so much, was visiting from out of state, left me with a bad taste in my mouth, I rarely respond to write a review but couldn't help myself, staff I know you can do better with just a little more effort.
Great ambiance and very friendly. One of my favorite restaurants.
Food was less than fair, cold and seemed rushed with poor presentation.
Will never return! Took hour for food! Then when it arrived , terrible! Cold! Etc
Terrible experience all around. Had to wait nearly 30 minutes for our table despite a reservation and many open tables available. Our waitress was more concerned about singing to us instead of taking orders, providing refills, and ensuring our food arrived in a timely manner. After waiting an hour for our food, it finally arrived and then we saw no waitstaff until we had to essentially beg for our check. 3 hours after our initial reservation time, we were finally able to leave. I’d avoid this restaurant at all costs in the future.
Who is managing this place? Got there at 6 pm for my reservation. Took 35 min to seat us and the place wasn't that busy..everyone passed the buck...who is managing. Get it together people.