Romano's Macaroni Grill - Henderson

Romano's Macaroni Grill - Henderson reviews from people who’ve dined at this restaurant. Based on recent rating.

1. BO

   BetsyO

   South Dakota10 reviews

   3.0

   Dined on March 6, 2020

   1. Overall 3
   2. Food 2
   3. Service 1
   4. Ambience 3

   Poor service & mediocre food. Not worth the money
   

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2. TB

   TammyB

   Seattle1 review

   5.0

   Dined on February 15, 2020

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The only problem was it seemed like that were out of a lot of the items on the menu. With Valentines Day I could see how this was possible. The Manager made it right. We will definitely go back again. We live in St George, UT and this is the closest location.
   

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3. GE

   GeovaniE

   Las Vegas3 reviews

   1.0

   Dined on February 7, 2020

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   Waited 45 minutes for lunch to be served. We mentioned to the server we were there for lunch and had to get to the office with in an hour. We ended Being there for and hour and a half. Each person’s entree was brought individually at a time. The server was nice but horrible timing and we had to ask multiple times for water then bread and refill on drinks. Other tables who arrived after us were served before us. I love the food but I will never dine in again I will order out only to ensure I don’t have to wait. Too bad. Never again even if it was free.
   

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4. AC

   AmyCarter

   Las Vegas9 reviews

   1.0

   Dined on February 6, 2020

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 1

   The atmosphere was energetic, not in a good way. Older kids in the booth next to us climbing back and forth into the adjacent booth and jumping up and down on the cushions prompted me to ask to move. The waitress seemed irritated at my request. Calamari was cold, order came out wrong. Served fries instead of soup. Waiter brought the soup and tried to act like the (cold) fries were a bonus. Commented that they were not eaten. Soups were not great. I got lobster bisque, my daughter got tomato basil. She said it tasted like spaghetti sauce. My daughter pointed to the full size entree when ordering, however, she was brought the lunch half and half. That was fine because the food was not great. I got the caprese sandwich. That was actually pretty good.
   

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5. M

   Michelle

   Las Vegas1 review

   4.0

   Dined on January 5, 2020

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   I was not very happy with the restrooms, one stall was not flushed, the next one was new toilet paper roll, but I was unable to get it started ( the person who reloads should start the roll off) and the handicapped stall had a dirty diaper laying out and the toilet wouldn’t flush, really kinda of ruined my experience
   

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6. A

   Ambermdoty

   Las Vegas1 review

   5.0

   Dined on January 1, 2020

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was Jacob and he was absolutely wonderful. very helpful, informative and happy. I am on a restricted diet, and he offered me substitutions and made many suggestions.
   

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7. PS

   PozoleSpicy

   Las Vegas2 reviews

   1.0

   Dined on January 1, 2020

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Horrible restaurant run out of appetizers . Silverware glass and sit and table dirty Waitress and manager do not want it totally to us because they were busy. Caos in the kitchen . People waiting long time for their food. I will be reporting to the health district and Romania maccorini grill corporate office. We left the restaurant right after we order . Soup bowls nasty and soup spill all over.
   

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8. JK

   JulieK

   Las Vegas2 reviews

   1.0

   Dined on January 1, 2020

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   The food was not quality and tasteful. There were tables around us left dirty not bussed not a very pleasant feeling. It seems the quality has gone down the excellent food no longer sad.
   

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9. OT

   OpenTable Diner

   Las Vegas7 reviews

   2.0

   Dined on December 29, 2019

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   it’s been years since i’ve been here. i don’t think i’ll be back after tonight. the service tonight sucked and they were not busy when we got there at 5:30. we ordered as soon as the waiter got to us. when my lobster bisque arrived, it was cold and i had to send it back. my pasta milano was cold around the edges, which means it was sitting there for a while before it was brought to the table. i didn’t want to be that person who sends everything back, so i ate it and it was salty. our waiter was not attentive and i had to get his attention a few times. it took more than 10 minutes for me to get my credit card back. by the time we left, it was after 7 and this meal should not have taken that long for a party of 2.
   

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10. OT

    OpenTable Diner

    San Francisco1 review

    4.0

    Dined on December 26, 2019

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 4

    We had reservations on 12/25/2019 for 3 people at 6:30 pm at the Macaroni Grill in HENDERSON, NV. The restaurant was slammed. When we arrived at 6:25 pm for our 6:30 pm reservation, we were told that reservations were running 30 minutes late and walk-ins had a one hour wait. We were seated at 7 pm. The servers were very busy and obviously exhausted but trying to remain cheerful. No one told our server that we had been seated, so our drink orders were taken about 15 minutes after we sat down. Our non- alcoholic drinks arrived about 15 minutes later. About 30 minutes after that, we had to flag down a server to ask for bread because it had not been served yet. We ordered our salads and entrees (two people in our party had to order a second choice entree because their first choice entrees were sold out) and our salads were served about 8 pm. Our entrees were served at 8:30 pm. Two steak entrees were very over cooked (were ordered rare and medium rare) and had to be sent back. The new steaks were both very rare and bloody. The person who ordered his steak medium-rare could not eat his bloody rare steak, so he did not eat dinner.
    

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